📍 Job Overview

Job Title: IT Junior ERP & Billing Systems Engineer
Company: Φυσικό Αέριο-Ελληνική Εταιρεία Ενέργειας
Location: Athens, Greece
Job Type: On-site (Hybrid)
Category: IT & Software Development
Date Posted: 2025-07-31
Experience Level: 2-5 years

🚀 Role Summary

Support and manage the ERP system, including administration, configuration, and customizations.
Provide 1st level troubleshooting and monitor the billing system, maintaining communication with vendors.
Implement internal ERP solutions such as user support, reporting, and simple workflow development.
Manage users, roles, and access rights within the ERP, ensuring security and compliance.
Monitor daily operations of ERP & Billing systems, performing reconciliations to ensure data accuracy.
Create and optimize SQL queries for data extraction and analysis.
Participate in API integrations and automations with internal teams or external partners.
Coordinate with vendors on technical support tickets and ongoing projects.

📝 Enhancement Note: This role focuses on ERP and Billing systems management, requiring a strong technical background and problem-solving skills. Familiarity with SQL and ERP systems is crucial for success in this position.

💻 Primary Responsibilities

ERP & Billing Systems Management: Administer, configure, and customize the ERP system. Troubleshoot and monitor the billing system, ensuring smooth operation and accurate data.
Internal ERP Solutions: Develop and maintain user support, reporting, and workflow development solutions tailored to the company's needs.
User Access Management: Manage user roles and access rights within the ERP system, ensuring security and compliance with company policies.
Data Analysis & Reporting: Create and optimize SQL queries to extract and analyze data, generating reports for internal stakeholders.
API Integrations & Automations: Collaborate with internal teams or external partners to integrate APIs and automate processes, enhancing overall system efficiency.
Vendor Coordination: Liaise with vendors to address technical support tickets and manage ongoing projects, ensuring timely resolution and minimal disruption to business operations.

📝 Enhancement Note: This role requires a strong technical background and the ability to work independently and collaboratively with various teams. Strong problem-solving skills and a proactive approach to system management are essential for success.

🎓 Skills & Qualifications

Education: A BSc in Computer Science, Software Engineering, or a related field. A Master's degree would be an asset.

Experience: 2 years of experience in a similar role working with ERP and/or Billing systems.

Required Skills:

Strong knowledge of SQL and SQL Server using SSMS (queries, views, stored procedures).
Troubleshooting skills related to ERP and/or Billing applications.
Programming knowledge in Python, .NET, and/or Java (a plus).
Excellent interpersonal skills and ability to collaborate effectively with both technical and non-technical stakeholders.
Fluency in English, both written and spoken.

Preferred Skills:

Exposure to API integrations and automation tools.
Experience with ERP and/or Billing systems administration and configuration.
Knowledge of ERP and Billing systems best practices and industry standards.

📝 Enhancement Note: While the required skills focus on technical proficiency, the preferred skills highlight the importance of industry-specific knowledge and experience in ERP and Billing systems management.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

ERP & Billing Systems Projects: Include examples of ERP and Billing systems management, highlighting your ability to administer, configure, and troubleshoot these systems.
SQL Queries & Reports: Showcase your SQL skills by including examples of complex queries and reports you've created to extract and analyze data.
API Integrations & Automations: Demonstrate your experience with API integrations and automations by including relevant projects that showcase your ability to collaborate with teams and enhance system efficiency.

Technical Documentation:

ERP & Billing Systems Documentation: Include documentation that demonstrates your understanding of ERP and Billing systems, their configuration, and best practices for management.
SQL Documentation: Provide examples of well-commented SQL code and documentation that explains your approach to data extraction and analysis.
API & Automation Documentation: Include documentation that outlines your approach to API integrations and automations, highlighting your ability to collaborate with teams and enhance system efficiency.

📝 Enhancement Note: As this role focuses on ERP and Billing systems management, your portfolio should emphasize your technical skills and experience in these areas. Include examples of your work that demonstrate your ability to administer, configure, and troubleshoot these systems, as well as your experience with SQL, API integrations, and automations.

💵 Compensation & Benefits

Salary Range: €25,000 - €35,000 per year (estimated, based on market research for IT Junior roles in Athens, Greece)

Benefits:

Health Plan
Professional Growth Opportunities
Access to Learning Resources
State-of-the-Art Tools
Holistic Health Support

Working Hours: 40 hours per week, with flexible hours to accommodate project deadlines and maintenance windows.

📝 Enhancement Note: The salary range is estimated based on market research for IT Junior roles in Athens, Greece. The benefits package focuses on professional development, health, and well-being, reflecting the company's commitment to employee growth and satisfaction.

🎯 Team & Company Context

🏢 Company Culture

Industry: Energy sector, with a focus on providing excellent customer service and innovative energy solutions.

Company Size: Large, with a significant presence in the Greek energy market.

Founded: The company was founded in 2007, with a mission to provide reliable and affordable energy to customers across Greece.

Team Structure:

The IT department is responsible for managing the company's ERP and Billing systems, as well as other internal IT infrastructure.
The ERP & Billing Systems Engineer role will work closely with the IT department, collaborating with various teams to ensure smooth system operation and accurate data.
The role will also interact with other departments, such as Customer Service and Finance, to address any system-related issues and ensure accurate data.

Development Methodology: The company follows Agile methodologies, with a focus on continuous improvement and collaboration.

Company Website: https://www.fysikoaerioellados.gr/

📝 Enhancement Note: The company's focus on customer service and innovation is reflected in its commitment to providing excellent IT support and accurate data. The role of ERP & Billing Systems Engineer is crucial to achieving these goals, as it ensures the smooth operation of the company's core systems and accurate data management.

📈 Career & Growth Analysis

Web Technology Career Level: Junior, with opportunities for growth and development within the IT department and the company as a whole.

Reporting Structure: The ERP & Billing Systems Engineer will report directly to the IT Manager, with opportunities for collaboration and mentorship from other IT team members.

Technical Impact: The role has a significant impact on the company's ability to provide accurate and timely billing information to customers, as well as the overall efficiency of the company's IT infrastructure.

Growth Opportunities:

Technical Skill Development: The company offers opportunities for professional development and training, allowing the ERP & Billing Systems Engineer to expand their technical skills and knowledge.
Career Progression: With experience and demonstrated success, the ERP & Billing Systems Engineer may have the opportunity to progress to a more senior role within the IT department or the company as a whole.
Leadership Development: The role offers opportunities for leadership and mentorship, as the ERP & Billing Systems Engineer will be responsible for guiding and supporting other team members in their work.

📝 Enhancement Note: The company's commitment to professional development and growth is reflected in the opportunities available to the ERP & Billing Systems Engineer. With experience and demonstrated success, the role offers opportunities for career progression and leadership development within the IT department and the company as a whole.

🌐 Work Environment

Office Type: Hybrid, with a combination of on-site and remote work options available.

Office Location(s): Athens, Greece

Workspace Context:

On-Site Workspace: The company's on-site offices provide a modern and collaborative work environment, with state-of-the-art tools and equipment available to support the ERP & Billing Systems Engineer in their work.
Remote Workspace: The company offers remote work options, with support and resources available to ensure a productive and engaging work environment.

Work Schedule: The company offers flexible working hours, with the ability to accommodate project deadlines and maintenance windows as needed.

📝 Enhancement Note: The company's hybrid work environment reflects its commitment to providing a flexible and engaging work experience for its employees. The ERP & Billing Systems Engineer will have the opportunity to work in a modern and collaborative office environment, with the option to work remotely as needed.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief phone or video call to discuss your application and assess your fit for the role.
Technical Assessment: A technical assessment to evaluate your SQL and ERP/Billing systems management skills.
On-Site Interview: An on-site interview to discuss your technical assessment results, as well as your fit with the company culture and team dynamics.
Final Decision: A final decision will be made based on your interview performance and technical assessment results.

Portfolio Review Tips:

ERP & Billing Systems Projects: Highlight your experience with ERP and Billing systems management, including any relevant projects or case studies that demonstrate your ability to administer, configure, and troubleshoot these systems.
SQL Queries & Reports: Include examples of complex SQL queries and reports you've created to extract and analyze data, demonstrating your ability to work with large datasets and generate meaningful insights.
API Integrations & Automations: Showcase your experience with API integrations and automations, highlighting your ability to collaborate with teams and enhance system efficiency.

Technical Challenge Preparation:

SQL Challenges: Familiarize yourself with complex SQL queries and practice creating and optimizing queries to extract and analyze data from large datasets.
ERP & Billing Systems Challenges: Brush up on your knowledge of ERP and Billing systems, including their administration, configuration, and troubleshooting. Practice common troubleshooting scenarios and develop your problem-solving skills.
API Integrations & Automations Challenges: Review your experience with API integrations and automations, and practice collaborating with teams to enhance system efficiency.

ATS Keywords: (Organized by category)

Programming Languages: Python, .NET, Java, SQL
Web Frameworks: Not applicable (focus on ERP and Billing systems)
Server Technologies: Not applicable (focus on ERP and Billing systems)
Databases: SQL Server, SSMS
Tools: ERP systems, Billing systems, SQL Server, SSMS
Methodologies: Agile, Scrum
Soft Skills: Interpersonal skills, collaboration, problem-solving, communication
Industry Terms: ERP, Billing systems, SQL, API integrations, automations, data analysis, reporting

📝 Enhancement Note: The interview process focuses on assessing the ERP & Billing Systems Engineer's technical skills and fit with the company culture and team dynamics. The portfolio review and technical challenge preparation tips are designed to help candidates demonstrate their experience and skills in ERP and Billing systems management, SQL, API integrations, and automations.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable (focus on ERP and Billing systems)

Backend & Server Technologies:

ERP Systems: The company uses ERP systems to manage its core business processes, including finance, procurement, and customer relationship management. Familiarity with ERP systems is essential for success in this role.
Billing Systems: The company uses Billing systems to manage customer billing and payment processing. Experience with Billing systems is preferred but not required.

Development & DevOps Tools:

SQL Server & SSMS: The company uses SQL Server and SSMS for data management and analysis. Strong knowledge of SQL and SQL Server using SSMS is required for success in this role.
API Integration & Automation Tools: The company uses various tools for API integration and automation, depending on the specific project or system. Familiarity with API integration and automation tools is preferred but not required.

📝 Enhancement Note: The technology stack for this role focuses on ERP and Billing systems, with an emphasis on SQL and SQL Server using SSMS. Familiarity with these systems and tools is essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Customer Focus: The company places a strong emphasis on customer service and providing innovative energy solutions. The ERP & Billing Systems Engineer will work closely with other departments to ensure accurate and timely billing information for customers.
Innovation: The company encourages a culture of innovation and continuous improvement, with a focus on staying up-to-date with the latest technologies and best practices in ERP and Billing systems management.
Collaboration: The company values collaboration and teamwork, with a focus on working together to achieve common goals and drive success.
Professionalism: The company expects its employees to maintain a high level of professionalism, with a focus on delivering high-quality work and maintaining a positive and engaging work environment.

Collaboration Style:

Cross-Functional Collaboration: The ERP & Billing Systems Engineer will work closely with other departments, such as Customer Service and Finance, to address any system-related issues and ensure accurate data.
Technical Collaboration: The role will collaborate with other IT team members to ensure smooth system operation and accurate data, as well as to share knowledge and best practices in ERP and Billing systems management.
Knowledge Sharing: The company encourages a culture of knowledge sharing, with regular team meetings and training opportunities available to support the professional development and growth of its employees.

📝 Enhancement Note: The company's values reflect its commitment to customer service, innovation, collaboration, and professionalism. The ERP & Billing Systems Engineer will play a crucial role in supporting these values and driving success within the company.

⚡ Challenges & Growth Opportunities

Technical Challenges:

ERP & Billing Systems Management: The role may face technical challenges related to the administration, configuration, and troubleshooting of ERP and Billing systems. Strong problem-solving skills and a proactive approach to system management are essential for success.
Data Analysis & Reporting: The role may face technical challenges related to data analysis and reporting, requiring the ERP & Billing Systems Engineer to create and optimize SQL queries to extract and analyze data from large datasets.
API Integrations & Automations: The role may face technical challenges related to API integrations and automations, requiring the ERP & Billing Systems Engineer to collaborate with teams to enhance system efficiency and automate processes.

Learning & Development Opportunities:

Technical Skill Development: The company offers opportunities for professional development and training, allowing the ERP & Billing Systems Engineer to expand their technical skills and knowledge.
Career Progression: With experience and demonstrated success, the ERP & Billing Systems Engineer may have the opportunity to progress to a more senior role within the IT department or the company as a whole.
Leadership Development: The role offers opportunities for leadership and mentorship, as the ERP & Billing Systems Engineer will be responsible for guiding and supporting other team members in their work.

📝 Enhancement Note: The technical challenges and learning opportunities for this role focus on ERP and Billing systems management, data analysis and reporting, and API integrations and automations. The company's commitment to professional development and growth is reflected in the opportunities available to the ERP & Billing Systems Engineer.

💡 Interview Preparation

Technical Questions:

ERP & Billing Systems Fundamentals: Be prepared to discuss your experience with ERP and Billing systems, including their administration, configuration, and troubleshooting. Brush up on your knowledge of common ERP and Billing systems and their best practices.
SQL Fundamentals: Be prepared to discuss your experience with SQL and SQL Server using SSMS, including your ability to create and optimize queries to extract and analyze data from large datasets.
API Integrations & Automations: Be prepared to discuss your experience with API integrations and automations, including your ability to collaborate with teams to enhance system efficiency and automate processes.

Company & Culture Questions:

Company Culture: Research the company's values and culture, and be prepared to discuss how you align with these principles and how you can contribute to the team's success.
Team Dynamics: Be prepared to discuss your experience working in a team environment and how you can collaborate effectively with other departments and IT team members to achieve common goals and drive success.
Customer Focus: Be prepared to discuss your experience working with customers and how you can ensure accurate and timely billing information while maintaining a high level of customer service.

Portfolio Presentation Strategy:

ERP & Billing Systems Projects: Highlight your experience with ERP and Billing systems management, including any relevant projects or case studies that demonstrate your ability to administer, configure, and troubleshoot these systems.
SQL Queries & Reports: Include examples of complex SQL queries and reports you've created to extract and analyze data, demonstrating your ability to work with large datasets and generate meaningful insights.
API Integrations & Automations: Showcase your experience with API integrations and automations, highlighting your ability to collaborate with teams and enhance system efficiency.

📝 Enhancement Note: The interview preparation tips focus on the technical skills and experience required for success in the ERP & Billing Systems Engineer role, as well as the company's values and culture. By researching the company and preparing for the interview, candidates can demonstrate their fit with the role and the company's mission and values.

📌 Application Steps

To apply for this ERP & Billing Systems Engineer position:

Submit Your Application: Click the "Apply" button on the job listing to submit your application through the Workable application portal.
Tailor Your Resume: Customize your resume to highlight your relevant experience and skills in ERP and Billing systems management, SQL, API integrations, and automations.
Prepare Your Portfolio: Update your portfolio to include examples of your work in ERP and Billing systems management, SQL, API integrations, and automations. Ensure your portfolio is well-organized and easy to navigate.
Research the Company: Familiarize yourself with the company's values, culture, and mission. Prepare for the interview by reviewing the company's website and any relevant news articles or industry reports.
Prepare for the Technical Assessment: Brush up on your SQL and ERP/Billing systems management skills, and practice creating and optimizing queries to extract and analyze data from large datasets. Review your experience with API integrations and automations, and practice collaborating with teams to enhance system efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ΙΤ Junior ERP & Billing Systems Engineer 08.2025