[Job-22902] Support SRE MidLevel, Brazil at CI&T

📍 Job Overview

Job Title: Support SRE MidLevel
Company: CI&T
Location: Brazil
Job Type: Homeoffice
Category: DevOps Engineer
Date Posted: 2025-06-24
Experience Level: 2-5 years
Remote Status: Remote (Brazil)

🚀 Role Summary

Key Responsibilities: Monitor, ensure availability, and manage risks for a global B2B platform. Drive efficiency through automation and contribute to process improvement. Collaborate with project teams to define better strategies resulting from incidents and share knowledge with the team.
Key Skills: CI/CD practices, SCM, root cause analysis, Docker, Java, Python, automation, software engineering, architectural patterns, network analysis, monitoring, performance analysis, APM tools, intermediate/advanced English.

📝 Enhancement Note: This role focuses on operational aspects of SRE, requiring a balance of technical proficiency and process-driven mindset. It's ideal for candidates with 2-5 years of experience seeking to grow in a global tech environment.

💻 Primary Responsibilities

Monitoring & Observability: Provide solutions for monitoring and observability, ensuring broad coverage of the global B2B platform.
Automation & Efficiency: Drive efficiency by automating manual and repetitive tasks, applying software engineering and architectural pattern concepts.
Process Improvement: Apply standards and contribute to process improvement, supporting project teams in defining better strategies resulting from incidents.
Knowledge Sharing: Share knowledge with team and project colleagues, aiming to contribute to the growth of SRE knowledge.
Incident Management: Support project teams in defining better strategies resulting from incidents and drive efficiency through automation.

📝 Enhancement Note: This role requires a strong focus on monitoring, automation, and process improvement. Candidates should be comfortable working in a global environment and collaborating with diverse teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 2-5 years of experience in Site Reliability Engineering or a related role, with a strong focus on monitoring, automation, and process improvement.

Required Skills:

Experience in CI/CD practices
Experience in SCM (Git) with best practices
Experience with root cause analysis (Postmortem)
Experience with native development frameworks of Docker, Java, and Python
Ability to analyze network, monitoring, performance, and application problems through APM tools
Intermediate/Advanced English

Preferred Skills:

Practical experience with infrastructure-as-code
Practical experience with non-relational databases (MongoDB)
Flexibility to work on different shifts

📝 Enhancement Note: This role requires a solid foundation in SRE principles, with a strong emphasis on monitoring, automation, and process improvement. Candidates should have experience with relevant tools and technologies, as well as a good understanding of software engineering and architectural patterns.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Monitoring & Observability: Demonstrate your ability to design and implement monitoring solutions for complex systems. Showcase your understanding of observability patterns and best practices.
Automation & Efficiency: Highlight your experience with automation tools and frameworks. Include examples of how you've automated manual tasks to improve efficiency and reduce human error.
Incident Management: Provide case studies of how you've managed incidents, conducted postmortems, and implemented improvements to prevent similar issues in the future.
Process Improvement: Showcase your ability to identify inefficiencies in processes and workflows. Include examples of how you've contributed to process improvement initiatives.

Technical Documentation:

Code Quality & Documentation: Demonstrate your commitment to code quality and documentation. Include examples of well-commented code, version control best practices, and clear, concise documentation.
Deployment Processes & Server Configuration: Showcase your experience with deployment processes and server configuration. Include examples of how you've ensured the stability and reliability of production environments.
Testing Methodologies & Performance Metrics: Demonstrate your understanding of testing methodologies and performance metrics. Include examples of how you've optimized performance and ensured the quality of software releases.

📝 Enhancement Note: This role requires a strong focus on monitoring, automation, and process improvement. Candidates should include examples of their work in these areas, highlighting their ability to design, implement, and optimize complex systems.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between BRL 6,000 and BRL 10,000 per month, based on market research and the level of experience required. This is an estimate and may vary based on the candidate's skills, experience, and the company's internal compensation structure.

Benefits:

Health and dental insurance
Meal and food allowance
Childcare assistance
Extended paternity leave
Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
Profit Sharing and Results Participation (PLR)
Life insurance
Continuous learning platform (CI&T University)
Discount club
Free online platform dedicated to physical, mental, and overall well-being
Pregnancy and responsible parenting course
Partnerships with online learning platforms
Language learning platform

Working Hours: The standard workweek is 40 hours, with flexibility to work on different shifts as needed to support global operations.

📝 Enhancement Note: The salary range provided is an estimate based on market research and the level of experience required for this role. The actual salary may vary based on the candidate's skills, experience, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: CI&T is a global technology transformation specialist, uniting human expertise with AI to create scalable tech solutions. They operate in the technology industry, focusing on digital transformation, software development, and IT consulting services.

Company Size: CI&T has over 7,400 employees worldwide, making it a large organization with a global presence. This size allows for diverse opportunities and a broad range of projects.

Founded: CI&T was founded in 1995, giving it a well-established history in the technology industry.

Team Structure:

The SRE team is responsible for monitoring, availability, and risks. It works closely with project teams to define better strategies resulting from incidents and shares knowledge with the team and project colleagues.
The team consists of Site Reliability Engineers, who collaborate with developers, QA engineers, and other stakeholders to ensure the reliability and performance of the global B2B platform.

Development Methodology:

CI&T follows Agile methodologies, with a focus on continuous integration, continuous delivery, and continuous improvement.
The development process involves code reviews, testing, and quality assurance practices to ensure the delivery of high-quality software.
Deployment strategies include CI/CD pipelines and automated deployment processes to ensure the reliability and stability of production environments.

Company Website: CI&T Website

📝 Enhancement Note: CI&T's large size and global presence offer candidates the opportunity to work on diverse projects and collaborate with a wide range of teams. The company's focus on technology transformation and AI-driven solutions provides a cutting-edge environment for SRE professionals.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-level (2-5 years of experience) in the Site Reliability Engineer career path. It focuses on operational aspects of SRE, requiring a balance of technical proficiency and process-driven mindset.

Reporting Structure: The SRE team reports to the Director of Site Reliability Engineering, who is responsible for the overall strategy and management of the SRE function. The team works closely with project teams and other stakeholders to ensure the reliability and performance of the global B2B platform.

Technical Impact: SREs in this role have a significant impact on the reliability and performance of the global B2B platform. They work closely with project teams to define better strategies resulting from incidents and contribute to the growth of SRE knowledge within the organization.

Growth Opportunities:

Technical Growth: As an SRE in this role, you will have the opportunity to gain experience in monitoring, automation, and process improvement. You will work with a wide range of technologies and tools, allowing you to expand your skillset and deepen your expertise in SRE principles.
Leadership Development: With experience and demonstrated performance, you may have the opportunity to move into a technical leadership role, where you would be responsible for guiding and mentoring other SREs and driving the SRE function within the organization.
Architecture & Design: As you gain experience and expertise, you may have the opportunity to move into an architecture or design role, where you would be responsible for defining the overall architecture and design of the global B2B platform.

📝 Enhancement Note: This role offers significant growth opportunities for SRE professionals seeking to expand their technical expertise and advance their careers in a global technology environment.

🌐 Work Environment

Office Type: CI&T has a hybrid work environment, with a mix of on-site and remote work options. The SRE team works closely with project teams and other stakeholders, requiring regular collaboration and communication.

Office Location(s): CI&T has offices in Brazil, the United States, Europe, and Asia. The specific office location for this role is in Brazil.

Workspace Context:

Collaboration: The SRE team works closely with project teams and other stakeholders, requiring regular collaboration and communication. The workspace is designed to facilitate teamwork and knowledge sharing.
Development Tools: The SRE team uses a range of development tools, including CI/CD pipelines, automated deployment processes, and monitoring tools. The workspace is equipped with multiple monitors and testing devices to support the team's work.
Team Interaction: The SRE team is part of a larger organization, with opportunities for interaction and collaboration with other teams and departments. The workspace is designed to facilitate cross-functional collaboration and knowledge sharing.

Work Schedule: The standard workweek is 40 hours, with flexibility to work on different shifts as needed to support global operations. The work schedule may vary based on the specific needs of the project and the team's availability.

📝 Enhancement Note: CI&T's hybrid work environment offers candidates the opportunity to work in a collaborative and dynamic setting, with regular interaction with project teams and other stakeholders. The company's global presence provides exposure to diverse projects and teams, allowing SRE professionals to gain experience and expand their skillset.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: The first step in the interview process is a technical assessment, focusing on the candidate's ability to analyze network, monitoring, performance, and application problems through APM tools. The assessment may include live coding exercises and problem-solving challenges.
Technical Deep Dive: The second step is a technical deep dive, where the candidate will be asked to discuss their experience with CI/CD practices, SCM, root cause analysis, and other relevant technologies. The interview may also include a discussion of the candidate's approach to automation, software engineering, and architectural patterns.
Behavioral Interview: The third step is a behavioral interview, focusing on the candidate's problem-solving skills, communication, and collaboration abilities. The interview may include scenarios that test the candidate's ability to work in a global environment and manage incidents and risks.
Final Evaluation: The final step is a final evaluation, where the candidate will be assessed on their overall fit for the role and the organization. The evaluation may include a discussion of the candidate's long-term career goals and potential growth opportunities within the company.

Portfolio Review Tips:

Live Demo: Prepare a live demo of your portfolio, highlighting your experience with monitoring, automation, and process improvement. Include examples of your work in these areas, showcasing your ability to design, implement, and optimize complex systems.
Case Studies: Prepare case studies of your work, focusing on the impact you've made in previous roles. Include examples of how you've managed incidents, conducted postmortems, and implemented improvements to prevent similar issues in the future.
Technical Documentation: Prepare technical documentation that demonstrates your commitment to code quality and documentation. Include examples of well-commented code, version control best practices, and clear, concise documentation.
Company-Specific Considerations: Research CI&T's approach to SRE and their focus on technology transformation and AI-driven solutions. Prepare examples of how your experience and skills align with the company's goals and values.

Technical Challenge Preparation:

Technical Fundamentals: Brush up on your technical fundamentals, including your understanding of network analysis, monitoring, performance analysis, and application problems. Review your knowledge of APM tools and relevant technologies.
Problem-Solving: Practice problem-solving techniques and strategies for analyzing complex systems and identifying root causes of issues. Review your approach to automation, software engineering, and architectural patterns.
Communication: Prepare for the behavioral interview by practicing your communication and collaboration skills. Review your approach to working in a global environment and managing incidents and risks.

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: CI&T's interview process focuses on the candidate's technical proficiency and problem-solving skills, as well as their ability to work in a global environment and manage incidents and risks. Candidates should prepare for a comprehensive assessment of their experience and skills, with a focus on monitoring, automation, and process improvement.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable to this role.

Backend & Server Technologies:

Docker: Experience with native development frameworks of Docker is required for this role. Candidates should have experience with containerization and orchestration, as well as the ability to design and implement Docker-based solutions.
Java: Experience with Java is required for this role. Candidates should have experience with Java development and the ability to design and implement Java-based solutions.
Python: Experience with Python is required for this role. Candidates should have experience with Python development and the ability to design and implement Python-based solutions.

Development & DevOps Tools:

CI/CD Pipelines: Experience with CI/CD pipelines is required for this role. Candidates should have experience with automated deployment processes and the ability to design and implement CI/CD pipelines.
Monitoring Tools: Experience with APM tools is required for this role. Candidates should have experience with network analysis, monitoring, performance analysis, and application problems, as well as the ability to design and implement monitoring solutions.
Version Control: Experience with SCM (Git) is required for this role. Candidates should have experience with version control best practices and the ability to design and implement version control systems.

📝 Enhancement Note: This role requires experience with a range of backend and server technologies, as well as development and DevOps tools. Candidates should have experience with containerization, orchestration, Java, Python, CI/CD pipelines, monitoring tools, and version control systems.

👥 Team Culture & Values

Web Development Values:

Monitoring & Observability: CI&T values the ability to design and implement monitoring solutions that ensure the reliability and performance of complex systems. Candidates should have experience with network analysis, monitoring, performance analysis, and application problems, as well as the ability to design and implement monitoring solutions.
Automation & Efficiency: CI&T values the ability to automate manual and repetitive tasks to improve efficiency and reduce human error. Candidates should have experience with automation tools and frameworks, as well as the ability to design and implement automated solutions.
Process Improvement: CI&T values the ability to identify inefficiencies in processes and workflows, and contribute to process improvement initiatives. Candidates should have experience with process improvement and the ability to design and implement improvements that drive efficiency and reduce waste.
Knowledge Sharing: CI&T values the ability to share knowledge with team and project colleagues, contributing to the growth of SRE knowledge within the organization. Candidates should have experience with knowledge sharing and the ability to design and implement training and mentoring programs.

Collaboration Style:

Cross-Functional Integration: The SRE team works closely with project teams and other stakeholders, requiring regular collaboration and communication. The team is designed to facilitate cross-functional integration and knowledge sharing.
Code Review Culture: The SRE team follows a code review culture, where team members review each other's code and provide feedback on design, implementation, and best practices. The code review process is designed to ensure the quality and consistency of the team's work.
Peer Programming: The SRE team encourages peer programming, where team members work together to design, implement, and test solutions. Peer programming is designed to facilitate knowledge sharing and ensure the quality and consistency of the team's work.

📝 Enhancement Note: CI&T's team culture values monitoring, automation, process improvement, and knowledge sharing. Candidates should have experience with these areas and be prepared to contribute to the growth of SRE knowledge within the organization.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Monitoring & Observability: Design and implement monitoring solutions that ensure the reliability and performance of complex systems. Identify and address gaps in monitoring coverage and optimize existing solutions.
Automation & Efficiency: Automate manual and repetitive tasks to improve efficiency and reduce human error. Identify and address inefficiencies in processes and workflows, and design and implement automated solutions.
Incident Management: Manage incidents and risks, and drive efficiency through automation. Identify and address root causes of issues, and design and implement improvements that prevent similar issues in the future.
Process Improvement: Identify and address inefficiencies in processes and workflows. Design and implement improvements that drive efficiency and reduce waste, and contribute to process improvement initiatives.

Learning & Development Opportunities:

Technical Skill Development: As an SRE in this role, you will have the opportunity to gain experience in monitoring, automation, and process improvement. You will work with a wide range of technologies and tools, allowing you to expand your skillset and deepen your expertise in SRE principles.
Conference Attendance & Certification: CI&T supports the professional development of its employees, offering opportunities to attend conferences, obtain certifications, and engage with the technology community.
Technical Mentorship & Leadership Development: With experience and demonstrated performance, you may have the opportunity to move into a technical leadership role, where you would be responsible for guiding and mentoring other SREs and driving the SRE function within the organization.

📝 Enhancement Note: This role offers significant technical challenges and growth opportunities for SRE professionals seeking to expand their expertise and advance their careers in a global technology environment.

💡 Interview Preparation

Technical Questions:

Technical Fundamentals: Be prepared to discuss your technical fundamentals, including your understanding of network analysis, monitoring, performance analysis, and application problems. Review your knowledge of APM tools and relevant technologies.
Technical Deep Dive: Be prepared to discuss your experience with CI/CD practices, SCM, root cause analysis, and other relevant technologies. Review your approach to automation, software engineering, and architectural patterns.
Problem-Solving: Practice problem-solving techniques and strategies for analyzing complex systems and identifying root causes of issues. Review your approach to automation, software engineering, and architectural patterns.

Company & Culture Questions:

Technical Interview: Be prepared to discuss your approach to monitoring, automation, and process improvement. Review your experience with CI/CD practices, SCM, root cause analysis, and other relevant technologies.
Behavioral Interview: Be prepared to discuss your problem-solving skills, communication, and collaboration abilities. Review your approach to working in a global environment and managing incidents and risks.
Final Evaluation: Be prepared to discuss your long-term career goals and potential growth opportunities within the company. Review your experience and skills, and how they align with the company's goals and values.

Portfolio Presentation Strategy:

Live Demo: Prepare a live demo of your portfolio, highlighting your experience with monitoring, automation, and process improvement. Include examples of your work in these areas, showcasing your ability to design, implement, and optimize complex systems.
Case Studies: Prepare case studies of your work, focusing on the impact you've made in previous roles. Include examples of how you've managed incidents, conducted postmortems, and implemented improvements to prevent similar issues in the future.
Technical Documentation: Prepare technical documentation that demonstrates your commitment to code quality and documentation. Include examples of well-commented code, version control best practices, and clear, concise documentation.
Company-Specific Considerations: Research CI&T's approach to SRE and their focus on technology transformation and AI-driven solutions. Prepare examples of how your experience and skills align with the company's goals and values.

📝 Enhancement Note: CI&T's interview process focuses on the candidate's technical proficiency and problem-solving skills, as well as their ability to work in a global environment and manage incidents and risks. Candidates should prepare for a comprehensive assessment of their experience and skills, with a focus on monitoring, automation, and process improvement.

📌 Application Steps

To apply for this Support SRE MidLevel position:

Resume Optimization: Tailor your resume to highlight your experience with CI/CD practices, SCM, root cause analysis, and other relevant technologies. Include examples of your work in monitoring, automation, and process improvement, and emphasize your problem-solving skills and communication abilities.
Portfolio Preparation: Prepare a portfolio that showcases your experience with monitoring, automation, and process improvement. Include examples of your work in these areas, highlighting your ability to design, implement, and optimize complex systems.
Technical Interview Preparation: Review your technical fundamentals, including your understanding of network analysis, monitoring, performance analysis, and application problems. Practice problem-solving techniques and strategies for analyzing complex systems and identifying root causes of issues. Review your approach to automation, software engineering, and architectural patterns.
Company Research: Research CI&T's approach to SRE and their focus on technology transformation and AI-driven solutions. Prepare examples of how your experience and skills align with the company's goals and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

[Job-22902] Support SRE MidLevel, Brazil