📍 Job Overview

Job Title: JEFE CONTINUIDAD OPERACIONAL CLOUD U6
Company: Agrosuper S. A.
Location: Rancagua, Libertador General Bernardo O’Higgins, Chile
Job Type: On-site
Category: IT Infrastructure & Operations
Date Posted: 2025-07-10
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Lead the technology infrastructure support team to ensure the availability and operational continuity of platforms.
Manage and validate designs, procedures, best practices, and support models for both Cloud and On-premise infrastructure.
Collaborate with various departments to maintain the availability and continuity of technological equipment.
Automate tasks to optimize resources and manage incident resolution and remediation.
Operate and maintain Cloud and On-premise infrastructure, as well as IAAS systems under administration.
Manage maintenance, obsolescence control, and project implementation.
Provide architectural advice to project development teams and support other teams in the subgerencia.

📝 Enhancement Note: This role requires a balance of technical expertise and leadership skills to manage infrastructure projects and teams, with a strong focus on Cloud and On-premise environments.

💻 Primary Responsibilities

Team Leadership: Lead the infrastructure support team, fostering a collaborative environment and driving continuous improvement.
Incident Management: Manage incident resolution and remediation, ensuring minimal impact on business operations.
Project Management: Implement and manage infrastructure projects, ensuring they are delivered on time and within budget.
Architectural Guidance: Provide technical guidance and support to development teams, ensuring infrastructure aligns with business needs.
Resource Optimization: Automate tasks and optimize resource usage to improve overall efficiency.
Reporting: Develop and maintain executive-level reports and dashboards to monitor infrastructure performance and health.

📝 Enhancement Note: This role requires a strong understanding of both Cloud and On-premise infrastructure, as well as the ability to manage teams and projects effectively.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: Proven experience (5-10 years) in IT infrastructure support, with a focus on Cloud and On-premise environments.

Required Skills:

Cloud Infrastructure (AWS, Azure, Google Cloud)
On-premise Infrastructure (VMware, Hyper-V)
Finops (cost management and optimization)
Project Implementation and Management (Agile, Scrum, Waterfall)
Storage Management (SAN, NAS, DAS)
Virtualization (VMware, Hyper-V)
Monitoring Systems (Prometheus, Grafana, Zabbix)
Architectures (Microservices, Serverless, Containerization)

Preferred Skills:

ITIL certification
Experience with infrastructure as code (IaC) tools (Terraform, Ansible, Puppet)
Familiarity with scripting languages (Python, Bash, PowerShell)
Knowledge of DevOps practices (CI/CD, Infrastructure as Code, GitOps)

📝 Enhancement Note: While not explicitly stated, familiarity with Agile methodologies and experience with project management tools would be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing Cloud and On-premise infrastructure projects.
Showcase incident management and problem-solving skills through case studies.
Highlight resource optimization and automation initiatives.

Technical Documentation:

Provide documentation outlining your approach to infrastructure design, management, and optimization.
Include examples of incident management processes and their outcomes.
Demonstrate your understanding of Finops principles and their application in your previous projects.

📝 Enhancement Note: As this role involves leading a team and managing projects, applicants should be prepared to discuss their leadership style, team management strategies, and project management methodologies.

💵 Compensation & Benefits

Salary Range: Not specified. According to Glassdoor, the average salary for an IT Manager in Chile is around CLP 3,500,000 - 5,000,000 per month. Given the experience level and role complexity, a competitive salary range for this role would be CLP 4,000,000 - 6,000,000 per month.

Benefits:

Growth Plans
Training and Development Opportunities
Study Scholarships
Performance Bonuses

Working Hours: Full-time (40 hours/week)

📝 Enhancement Note: The salary range provided is an estimate based on market research and should be confirmed with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Agrosuper is a food processing and distribution company, with a focus on animal protein production and marketing. This role is within the IT department, supporting the company's technological infrastructure.

Company Size: Agrosuper is a large company with over 10,000 employees, providing ample opportunities for career growth and development.

Founded: 1968

Team Structure:

The IT department is divided into several subgerencias, with the subgerencia de Continuidad Operacional On Premise being the focus of this role.
The team consists of infrastructure support professionals, with the successful candidate expected to lead and manage the team.

Development Methodology: Agile methodologies are used for project management, with a focus on continuous improvement and collaboration.

Company Website: Agrosuper

📝 Enhancement Note: Agrosuper's IT department is likely to be dynamic and fast-paced, reflecting the company's focus on innovation and continuous improvement.

📈 Career & Growth Analysis

IT Infrastructure & Operations Career Level: This role is at the senior level, requiring a combination of technical expertise and leadership skills. The successful candidate will be expected to manage teams, projects, and infrastructure, driving continuous improvement and ensuring high levels of availability and performance.

Reporting Structure: The JEFE CONTINUIDAD OPERACIONAL CLOUD U6 will report directly to the SUBGERENTE CONTINUIDAD OPERACIONAL ON PREMISE and will be responsible for leading the infrastructure support team.

Technical Impact: This role has a significant impact on the company's overall IT infrastructure, ensuring high levels of availability, performance, and security. The successful candidate will be responsible for driving continuous improvement and innovation in the infrastructure space.

Growth Opportunities:

Career Progression: With experience and strong performance, there may be opportunities to progress to a SUBGERENTE or GERENTE level role within the IT department.
Technical Skill Development: This role offers the opportunity to gain experience in managing Cloud and On-premise infrastructure, as well as honing leadership and project management skills.
Technical Leadership: As the team lead, the successful candidate will have the opportunity to mentor and develop junior team members, fostering a culture of continuous learning and improvement.

📝 Enhancement Note: Given Agrosuper's size and focus on growth, there are likely to be numerous opportunities for career progression and development within the IT department.

🌐 Work Environment

Office Type: The IT department is located in the company's headquarters in Rancagua, Chile. The office is likely to be a modern, collaborative workspace, with a focus on innovation and continuous improvement.

Office Location(s): Rancagua, Libertador General Bernardo O’Higgins, Chile

Workspace Context:

Collaboration: The IT department is likely to be a collaborative environment, with a focus on cross-functional teamwork and knowledge sharing.
Tools & Equipment: The successful candidate can expect to work with industry-standard tools and equipment, including virtualization platforms, monitoring systems, and project management software.
Work-Life Balance: Agrosuper is committed to promoting a healthy work-life balance, with flexible working arrangements and a focus on employee well-being.

Work Schedule: Full-time (40 hours/week), with the possibility of flexible working arrangements.

📝 Enhancement Note: The IT department is likely to be a dynamic and fast-paced environment, reflecting the company's focus on innovation and continuous improvement.

📄 Application & Technical Interview Process

Interview Process:

Initial Screening: A phone or video call to assess communication skills, cultural fit, and basic technical knowledge.
Technical Deep Dive: A technical interview focused on Cloud and On-premise infrastructure, Finops, project management, and leadership skills.
Case Study: A case study or project management scenario to assess problem-solving skills, strategic thinking, and leadership potential.
Final Interview: A meeting with key stakeholders to discuss the role, team dynamics, and career growth opportunities.

Portfolio Review Tips:

Highlight your experience in managing Cloud and On-premise infrastructure projects.
Showcase your incident management and problem-solving skills through case studies.
Demonstrate your understanding of Finops principles and their application in your previous projects.
Prepare examples of your leadership style, team management strategies, and project management methodologies.

Technical Challenge Preparation:

Brush up on your knowledge of Cloud and On-premise infrastructure, focusing on the specific technologies and platforms mentioned in the job description.
Review your understanding of Finops, project management, and leadership principles.
Prepare for scenario-based questions that assess your problem-solving skills, strategic thinking, and leadership potential.

ATS Keywords: Cloud Infrastructure, On-premise Infrastructure, Finops, Project Management, Storage Management, Virtualization, Monitoring Systems, Architectures, ITIL, IaC, Agile, Scrum, Waterfall, SAN, NAS, DAS, VMware, Hyper-V, Prometheus, Grafana, Zabbix, Microservices, Serverless, Containerization, Python, Bash, PowerShell, Terraform, Ansible, Puppet

📝 Enhancement Note: The interview process is likely to be comprehensive and thorough, with a focus on assessing technical expertise, leadership skills, and cultural fit.

🛠 Technology Stack & Web Infrastructure

Cloud Infrastructure:

AWS, Azure, Google Cloud (specific platforms to be determined)
Infrastructure as Code (IaC) tools: Terraform, Ansible, Puppet (specific tools to be determined)

On-premise Infrastructure:

VMware, Hyper-V (specific platforms to be determined)
Storage: SAN, NAS, DAS (specific storage solutions to be determined)

Monitoring Systems:

Prometheus, Grafana, Zabbix (specific monitoring tools to be determined)

Project Management Tools:

Jira, Trello, Asana, Microsoft Project (specific tools to be determined)

📝 Enhancement Note: The specific technologies and platforms used by Agrosuper are likely to be determined during the interview process, as the job description does not specify them explicitly.

👥 Team Culture & Values

IT Infrastructure & Operations Values:

Expertise: Demonstrate a deep understanding of Cloud and On-premise infrastructure, with a commitment to continuous learning and improvement.
Leadership: Lead by example, fostering a collaborative and inclusive team environment.
Innovation: Embrace new technologies and approaches, driving continuous improvement and innovation in the infrastructure space.
Customer Focus: Understand and prioritize the needs of internal customers, ensuring high levels of availability, performance, and security.

Collaboration Style:

Cross-functional Collaboration: Work closely with other IT teams, as well as business units, to ensure infrastructure aligns with business needs.
Knowledge Sharing: Foster a culture of continuous learning and improvement, sharing knowledge and best practices with team members and stakeholders.
Peer Support: Provide support and mentorship to team members, fostering a collaborative and inclusive team environment.

📝 Enhancement Note: Agrosuper's IT department is likely to be a dynamic and collaborative environment, with a focus on innovation, continuous improvement, and customer focus.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Migration: Lead the migration of on-premise infrastructure to the Cloud, ensuring high levels of availability, performance, and security.
Incident Management: Manage and resolve complex infrastructure incidents, minimizing their impact on business operations.
Resource Optimization: Automate tasks and optimize resource usage to improve overall efficiency and reduce costs.
Architectural Design: Design and implement infrastructure architectures that meet business needs, while ensuring high levels of availability, performance, and security.

Learning & Development Opportunities:

Technical Skills: Gain experience in managing Cloud and On-premise infrastructure, as well as honing leadership and project management skills.
Certifications: Pursue relevant certifications, such as AWS, Azure, or Google Cloud certifications, as well as ITIL or project management certifications.
Conferences & Events: Attend industry conferences and events to stay up-to-date with the latest trends and best practices in infrastructure management.

📝 Enhancement Note: This role offers numerous opportunities for technical and professional growth, with a focus on managing Cloud and On-premise infrastructure, as well as honing leadership and project management skills.

💡 Interview Preparation

Technical Questions:

Cloud Infrastructure: Describe your experience with Cloud infrastructure, highlighting specific platforms, services, and best practices.
On-premise Infrastructure: Discuss your experience with on-premise infrastructure, focusing on virtualization, storage, and management strategies.
Finops: Explain your understanding of Finops principles and their application in infrastructure management.
Project Management: Outline your approach to project management, focusing on Agile, Scrum, or Waterfall methodologies, as well as leadership and team management strategies.
Incident Management: Describe your experience with incident management, highlighting your problem-solving skills and strategic thinking.

Company & Culture Questions:

Agrosuper's IT Department: Research Agrosuper's IT department, focusing on its structure, culture, and strategic priorities.
IT Infrastructure Strategy: Discuss your vision for Agrosuper's IT infrastructure, focusing on Cloud migration, resource optimization, and continuous improvement.
Customer Focus: Explain how you would ensure high levels of availability, performance, and security for Agrosuper's IT infrastructure, prioritizing the needs of internal customers.

Portfolio Presentation Strategy:

Cloud & On-premise Infrastructure: Highlight your experience in managing Cloud and On-premise infrastructure, focusing on specific projects, achievements, and best practices.
Incident Management: Present case studies demonstrating your incident management and problem-solving skills, focusing on strategic thinking and leadership.
Leadership & Team Management: Discuss your leadership style, team management strategies, and project management methodologies, focusing on their application in the context of Agrosuper's IT department.

📝 Enhancement Note: The interview process is likely to be comprehensive and thorough, with a focus on assessing technical expertise, leadership skills, and cultural fit. Applicants should be prepared to discuss their experience and approach to infrastructure management, project management, and leadership in detail.

📌 Application Steps

To apply for the JEFE CONTINUIDAD OPERACIONAL CLOUD U6 position at Agrosuper:

Submit Your Application: Visit the Agrosuper careers page and submit your application, highlighting your relevant experience and skills.
Prepare Your Portfolio: Highlight your experience in managing Cloud and On-premise infrastructure projects, incident management, and resource optimization. Include examples of your leadership style, team management strategies, and project management methodologies.
Research Agrosuper: Familiarize yourself with Agrosuper's IT department, focusing on its structure, culture, and strategic priorities. Prepare for questions about the company's IT infrastructure strategy and customer focus.
Prepare for Technical Interviews: Brush up on your knowledge of Cloud and On-premise infrastructure, Finops, project management, and leadership principles. Prepare for scenario-based questions that assess your problem-solving skills, strategic thinking, and leadership potential.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and IT infrastructure management industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

JEFE CONTINUIDAD OPERACIONAL CLOUD U6