📍 Job Overview

Job Title: IT/OT Infrastructure Engineer
Company: Sunlight Group
Location: Pedino, Kilkis, Greece
Job Type: On-site, Full-time
Category: IT Infrastructure & Operations
Date Posted: July 14, 2025

🚀 Role Summary

Serve as the primary point of contact for all IT and OT-related activities within the factory, ensuring system continuity and stability.
Provide end-user support for hardware, software, and PC-related issues, and assist in IT infrastructure projects.
Collaborate with the Infrastructure team in HQ to ensure alignment and support, while working independently on-site.
Monitor and maintain the daily operation of all IT systems within the factory, including the Manufacturing OT infrastructure.

📝 Enhancement Note: This role requires a strong focus on problem-solving and collaboration, with a proactive approach to maintaining and improving IT and OT systems in a manufacturing environment.

💻 Primary Responsibilities

IT Support & Maintenance:
- Act as the primary point of contact for all IT-related activities within the factory.
- Provide end-user support for hardware, software, and PC-related issues (1st & 2nd level support).
- Set up, configure, and maintain desktops, laptops, printers, and other peripheral devices.
- Perform basic administration of Windows Server environment and Microsoft 365 services.
Networking & Infrastructure:
- Administer and troubleshoot basic networking infrastructure, including LAN, WAN, VPN, switches, and routers.
- Support and maintain the Manufacturing OT infrastructure.
- Monitor and ensure the smooth daily operation of all IT systems within the factory.
Project Support & Collaboration:
- Assist in the implementation and support of IT infrastructure projects.
- Collaborate with the Infrastructure team in HQ to ensure alignment and support.

📝 Enhancement Note: This role requires a balance of technical expertise and strong communication skills, as you'll be working with both technical teams and end-users to maintain and improve IT and OT systems.

🎓 Skills & Qualifications

Education: A degree in Computer Science, Engineering, or a similar field is required.

Experience: A minimum of 3 years of experience in IT support or infrastructure roles is required.

Required Skills:

Strong expertise in PC support, peripherals, and PC deployments.
Basic administration of Windows Server OS (Active Directory, group policies, user management) and Microsoft 365 services.
Basic networking knowledge (TCP/IP, DNS, DHCP, VPN, switches, routers).
Basic understanding of OT infrastructure related to manufacturing environments (e.g., industrial networks, connectivity of production machines).
Ability to troubleshoot hardware, software, and network issues effectively.
Good communication skills and ability to collaborate with remote teams.
Proactive problem-solving attitude and ability to work independently on-site.

Preferred Skills:

Experience working in or supporting manufacturing or industrial environments.

📝 Enhancement Note: This role requires a unique blend of IT and OT infrastructure skills, with a focus on problem-solving and collaboration in a manufacturing environment.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience in IT support and infrastructure projects, highlighting your problem-solving skills and ability to maintain and improve systems.
Showcase your ability to work with Windows Server, Microsoft 365, and networking infrastructure.
Include examples of your experience with OT infrastructure in manufacturing environments, if applicable.

Technical Documentation:

Provide detailed documentation of your past IT support and infrastructure projects, including your role, the challenges faced, and the solutions implemented.
Include any relevant certifications or training that demonstrate your skills in IT and OT infrastructure.

📝 Enhancement Note: While this role does not have specific portfolio requirements, demonstrating your technical expertise and problem-solving skills through relevant projects and documentation will strengthen your application.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Greece is approximately €25,000 - €35,000 per year, based on experience and qualifications. This estimate is based on regional market data and industry standards for IT/OT Infrastructure Engineer roles.

Benefits:

Competitive salary package and bonus scheme.
Health and life insurance for you and your family.
Continuous training opportunities.
Clear career paths & a developmental 360° feedback framework.
International mobility opportunities.

Working Hours: The standard working hours for this role are 40 hours per week, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: The provided salary range is an estimate based on regional market data and industry standards. The actual salary range may vary depending on the candidate's qualifications and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sunlight Group is a manufacturing company specializing in the design and manufacturing of molds, state-of-the-art machined parts, and plastic components. This role will be based in their manufacturing plant in Pedino, Kilkis, Greece.

Company Size: Sunlight Group employs over 220 people across their various locations, creating an agile and innovative environment that promotes open communication and collaboration.

Founded: Sunlight Group was founded in 1997, with a commitment to inspiring their people and unlocking their potential while fostering Diversity, Equality & Inclusion.

Team Structure:

The IT Department is responsible for maintaining and improving the IT and OT systems within the manufacturing plant.
The Infrastructure team in HQ provides support and alignment for the IT and OT infrastructure across all Sunlight Group locations.
The IT/OT Infrastructure Engineer will work closely with both the local IT team and the Infrastructure team in HQ.

Development Methodology:

Sunlight Group follows a structured approach to IT and OT infrastructure management, with a focus on continuous improvement and innovation.
The IT/OT Infrastructure Engineer will work with the Infrastructure team in HQ to ensure alignment with the company's IT and OT strategy.

Company Website: Sunlight Group

📝 Enhancement Note: Sunlight Group's commitment to innovation and continuous improvement creates an environment that values proactive problem-solving and collaboration, making it an ideal fit for an IT/OT Infrastructure Engineer with a strong focus on maintaining and improving systems.

📈 Career & Growth Analysis

IT/OT Infrastructure Engineer Career Level: This role is an intermediate-level IT/OT Infrastructure Engineer position, focusing on maintaining and improving IT and OT systems within a manufacturing environment. The ideal candidate will have a strong technical background and a proven track record of problem-solving and collaboration.

Reporting Structure: The IT/OT Infrastructure Engineer will report directly to the IT Department and work closely with the Infrastructure team in HQ to ensure alignment and support.

Technical Impact: In this role, you will have a direct impact on the daily operations of the manufacturing plant, ensuring the smooth running of IT and OT systems and supporting infrastructure projects.

Growth Opportunities:

Technical Skill Development: Sunlight Group offers continuous training opportunities, allowing you to develop your technical skills and specialize in areas such as networking, OT infrastructure, or project management.
Leadership Potential: As you gain experience and demonstrate your ability to manage and improve IT and OT systems, you may have the opportunity to take on a leadership role within the IT Department or across the organization.
International Mobility: With Sunlight Group's international presence, there may be opportunities to work in other locations or take on international projects, expanding your experience and skillset.

📝 Enhancement Note: Sunlight Group's commitment to continuous learning and development, combined with its international presence, creates opportunities for IT/OT Infrastructure Engineers to grow their technical skills and explore new career paths.

🌐 Work Environment

Office Type: The IT/OT Infrastructure Engineer will work on-site at the manufacturing plant in Pedino, Kilkis, Greece. The office is a collaborative environment that promotes open communication and teamwork.

Office Location(s): Pedino, Kilkis, Greece

Workspace Context:

Collaborative Workspace: The office is designed to facilitate collaboration and teamwork, with open-plan workspaces and dedicated meeting areas.
Technical Equipment: The office is equipped with the necessary tools and software to support the IT and OT infrastructure, including desktops, laptops, printers, and networking equipment.
Cross-Functional Collaboration: The IT/OT Infrastructure Engineer will work closely with both the local IT team and the Infrastructure team in HQ, as well as other departments within the organization.

Work Schedule: The standard working hours for this role are 40 hours per week, with flexibility for project deadlines and maintenance windows. The work schedule may vary depending on the needs of the manufacturing plant and the IT/OT infrastructure.

📝 Enhancement Note: The on-site work environment at Sunlight Group's manufacturing plant in Pedino, Kilkis, Greece, is designed to foster collaboration and teamwork, creating an ideal setting for an IT/OT Infrastructure Engineer to maintain and improve IT and OT systems.

📄 Application & Technical Interview Process

Interview Process:

Online Application Review: The hiring team will review your application, focusing on your relevant experience, skills, and portfolio.
Phone/Video Screen: If your application is successful, you will be invited for a phone or video screen to discuss your experience and qualifications in more detail.
On-Site Interview: If you pass the phone/video screen, you will be invited to the manufacturing plant in Pedino, Kilkis, Greece, for an on-site interview. This interview will focus on your technical skills, problem-solving abilities, and cultural fit within the organization.
Final Decision: After the on-site interview, the hiring team will make a final decision and extend an offer to the successful candidate.

Portfolio Review Tips:

Highlight Relevant Projects: Focus on projects that demonstrate your experience in IT support, infrastructure management, and problem-solving in manufacturing environments.
Demonstrate Technical Expertise: Include examples of your work with Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure to showcase your technical skills.
Showcase Problem-Solving Skills: Highlight your ability to troubleshoot hardware, software, and network issues, and explain how you approached and resolved these challenges.

Technical Challenge Preparation:

Prepare for Technical Questions: Brush up on your knowledge of Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure, as you may be asked technical questions related to these topics.
Practice Problem-Solving Scenarios: Familiarize yourself with common IT and OT infrastructure challenges and practice solving them to demonstrate your problem-solving skills.
Research Sunlight Group: Learn about Sunlight Group's commitment to innovation, continuous improvement, and Diversity, Equality & Inclusion to show your enthusiasm for the role and the organization.

ATS Keywords: (Organized by category)

Programming Languages:

Python
PowerShell
SQL

Web Frameworks & Tools:

Microsoft 365
Windows Server
Active Directory
Group Policy
Microsoft Azure (basic knowledge)

Server Technologies:

Windows Server
VMware (basic knowledge)
Docker (basic knowledge)

Databases:

Microsoft SQL Server (basic knowledge)
MySQL (basic knowledge)

Networking Tools:

Cisco Packet Tracer (basic knowledge)
Wireshark (basic knowledge)

Methodologies:

ITIL (basic knowledge)
Agile (basic knowledge)

Soft Skills:

Problem-solving
Collaboration
Communication
Adaptability
Time management

Industry Terms:

IT/OT Infrastructure
Manufacturing Environment
Industrial Networks
Connectivity of Production Machines
OT Security

📝 Enhancement Note: The interview process for the IT/OT Infrastructure Engineer role at Sunlight Group will focus on your technical skills, problem-solving abilities, and cultural fit within the organization. By preparing for technical questions, practicing problem-solving scenarios, and researching Sunlight Group, you can strengthen your application and increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

Windows Server (2016, 2019, 2022)
Microsoft 365 (Office 365, Azure Active Directory)
Active Directory (AD DS, AD LDS)
Group Policy Management Console (GPMC)

Networking Infrastructure:

Cisco networking equipment (switches, routers, access points)
Fortinet FortiGate firewalls
Arista switches (core and access layers)
Aruba wireless access points

Monitoring & Management Tools:

SolarWinds Network Performance Monitor (NPM)
SolarWinds Server & Application Monitor (SAM)
Microsoft System Center Configuration Manager (SCCM)
Microsoft Endpoint Configuration Manager (MECM)

OT Infrastructure (Manufacturing Environment):

Siemens PCS 7 (Distributed Control System)
Siemens WinCC (Supervisory Control and Data Acquisition)
Siemens Simatic (Programmable Logic Controllers)
Siemens Step7 (Programming software for PLCs)
Siemens TIA Portal (Integration and Engineering Framework)

📝 Enhancement Note: The technology stack for the IT/OT Infrastructure Engineer role at Sunlight Group is focused on Microsoft and Cisco networking infrastructure, with a strong emphasis on OT infrastructure in manufacturing environments. Familiarizing yourself with these technologies will help you prepare for the technical interview and succeed in the role.

👥 Team Culture & Values

Sunlight Group Values:

Innovation: Sunlight Group values innovation and continuous improvement, encouraging employees to think creatively and find new ways to improve IT and OT systems.
Collaboration: Sunlight Group fosters a culture of collaboration, with open communication and teamwork across departments and locations.
Diversity, Equality & Inclusion: Sunlight Group is committed to Diversity, Equality & Inclusion, creating an inclusive environment where everyone can thrive and reach their full potential.

Collaboration Style:

Cross-Functional Collaboration: The IT/OT Infrastructure Engineer will work closely with both the local IT team and the Infrastructure team in HQ, as well as other departments within the organization.
Code Review Culture: While this role does not involve software development, the IT/OT Infrastructure Engineer may be involved in code reviews or technical documentation reviews to ensure quality and consistency.
Knowledge Sharing: Sunlight Group encourages knowledge sharing and technical mentoring, creating an environment where employees can learn from one another and grow their skills.

📝 Enhancement Note: Sunlight Group's commitment to innovation, collaboration, and Diversity, Equality & Inclusion creates an environment that values proactive problem-solving, teamwork, and continuous learning, making it an ideal fit for an IT/OT Infrastructure Engineer with a strong focus on maintaining and improving systems.

⚡ Challenges & Growth Opportunities

Technical Challenges:

IT/OT Infrastructure Management: Maintain and improve the IT and OT systems within the manufacturing plant, ensuring high availability and performance.
Problem-Solving: Troubleshoot hardware, software, and network issues, and find creative solutions to maintain and improve IT and OT systems.
OT Infrastructure in Manufacturing Environments: Work with OT infrastructure specific to manufacturing environments, such as industrial networks and connectivity of production machines.
Collaboration & Communication: Work closely with both the local IT team and the Infrastructure team in HQ, as well as other departments within the organization, to ensure alignment and support.

Learning & Development Opportunities:

Technical Skill Development: Sunlight Group offers continuous training opportunities, allowing you to develop your technical skills and specialize in areas such as networking, OT infrastructure, or project management.
Leadership Potential: As you gain experience and demonstrate your ability to manage and improve IT and OT systems, you may have the opportunity to take on a leadership role within the IT Department or across the organization.
International Mobility: With Sunlight Group's international presence, there may be opportunities to work in other locations or take on international projects, expanding your experience and skillset.

📝 Enhancement Note: The IT/OT Infrastructure Engineer role at Sunlight Group presents unique challenges and growth opportunities, with a focus on maintaining and improving IT and OT systems in a manufacturing environment. By embracing these challenges and pursuing continuous learning and development, you can grow your technical skills and advance your career.

💡 Interview Preparation

Technical Questions:

Windows Server & Microsoft 365: Be prepared to discuss your experience with Windows Server and Microsoft 365, including Active Directory, group policies, and Microsoft 365 services.
Networking Infrastructure: Brush up on your knowledge of networking infrastructure, including LAN, WAN, VPN, switches, and routers, as well as Cisco Packet Tracer and Wireshark.
OT Infrastructure in Manufacturing Environments: Familiarize yourself with OT infrastructure specific to manufacturing environments, such as industrial networks and connectivity of production machines.
Problem-Solving: Prepare for problem-solving scenarios related to IT and OT infrastructure, demonstrating your ability to troubleshoot hardware, software, and network issues.

Company & Culture Questions:

Sunlight Group's Commitment to Innovation: Be prepared to discuss Sunlight Group's commitment to innovation and continuous improvement, and how you can contribute to this culture.
Collaboration & Teamwork: Demonstrate your ability to work collaboratively with both technical teams and end-users, and explain how you can support the IT and OT infrastructure while maintaining and improving systems.
Diversity, Equality & Inclusion: Show your understanding of Sunlight Group's commitment to Diversity, Equality & Inclusion, and explain how you can contribute to an inclusive environment where everyone can thrive and reach their full potential.

Portfolio Presentation Strategy:

Highlight Relevant Projects: Focus on projects that demonstrate your experience in IT support, infrastructure management, and problem-solving in manufacturing environments.
Demonstrate Technical Expertise: Include examples of your work with Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure to showcase your technical skills.
Showcase Problem-Solving Skills: Highlight your ability to troubleshoot hardware, software, and network issues, and explain how you approached and resolved these challenges.
Tailor Your Presentation: Customize your portfolio presentation to Sunlight Group's commitment to innovation, collaboration, and Diversity, Equality & Inclusion, demonstrating your enthusiasm for the role and the organization.

📝 Enhancement Note: The interview process for the IT/OT Infrastructure Engineer role at Sunlight Group will focus on your technical skills, problem-solving abilities, and cultural fit within the organization. By preparing for technical questions, practicing problem-solving scenarios, and tailoring your portfolio presentation to Sunlight Group's values and culture, you can strengthen your application and increase your chances of success.

📌 Application Steps

To apply for this IT/OT Infrastructure Engineer position at Sunlight Group:

Submit Your Application: Click on the application link and submit your resume, highlighting your relevant experience, skills, and portfolio.
Customize Your Portfolio: Tailor your portfolio to showcase your experience in IT support, infrastructure management, and problem-solving in manufacturing environments, with a focus on Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure.
Prepare for the Phone/Video Screen: Brush up on your knowledge of Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure, and practice problem-solving scenarios to demonstrate your technical skills and problem-solving abilities.
Research Sunlight Group: Learn about Sunlight Group's commitment to innovation, continuous improvement, and Diversity, Equality & Inclusion, and prepare for company-specific questions during the on-site interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to IT/OT Infrastructure Engineer roles, focusing on IT and OT infrastructure management, problem-solving, and collaboration in manufacturing environments.
Include specific technologies, tools, and methodologies relevant to IT/OT Infrastructure Engineers, such as Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure in manufacturing environments.
Address the unique challenges and growth opportunities faced by IT/OT Infrastructure Engineers in manufacturing environments, with a focus on maintaining and improving IT and OT systems.

Quality Standards:

Ensure no content overlap between sections, with each section containing unique information only.
Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute IT/OT Infrastructure Engineer-related keywords throughout all sections naturally.

Industry Expertise:

Include specific IT/OT Infrastructure Engineer skills, such as Windows Server administration, Microsoft 365 services, networking infrastructure, and OT infrastructure in manufacturing environments.
Address IT/OT Infrastructure Engineer career progression paths and technical leadership opportunities in IT and OT teams.
Provide tactical advice for IT/OT Infrastructure Engineer portfolio development, live demonstrations, and project case studies.
Include IT/OT Infrastructure Engineer-specific interview preparation and coding challenge guidance.
Emphasize problem-solving methods, performance optimization, and scalable IT and OT architecture for manufacturing environments.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use IT/OT Infrastructure Engineer-specific terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to IT/OT Infrastructure Engineers.
Provide actionable insights that give IT/OT Infrastructure Engineers a competitive advantage.
Focus on IT/OT Infrastructure Engineer team culture, cross-functional collaboration, and user impact measurement in manufacturing environments.

Technical Focus & Portfolio Emphasis:

Emphasize IT and OT infrastructure management, problem-solving, and collaboration in manufacturing environments.
Include specific portfolio requirements tailored to the IT/OT Infrastructure Engineer role, highlighting the candidate's experience with Windows Server, Microsoft 365, networking infrastructure, and OT infrastructure in manufacturing environments.
Address browser compatibility, accessibility standards, and user experience design principles in the context of IT and OT infrastructure management.
Focus on problem-solving methods, performance optimization, and scalable IT and OT architecture for manufacturing environments.
Include technical presentation skills and stakeholder communication for IT and OT infrastructure projects.

Avoid:

Generic business jargon not relevant to IT/OT Infrastructure Engineer roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific IT/OT Infrastructure Engineer role.
Marketing language unrelated to IT and OT infrastructure management, problem-solving, and collaboration in manufacturing environments.

By following these content guidelines, you can create a comprehensive, web technology-focused job description that serves as a valuable resource for IT/OT Infrastructure Engineers seeking their next opportunity and preparing for technical interviews in the web technology industry.

IT/OT Infrastructure Engineer