📍 Job Overview

Job Title: IT Workplace and Systems Administrator
Company: Enticon Retail
Location: Lijnden, Netherlands
Job Type: Full-Time, On-site
Category: Server Administration, DevOps
Date Posted: June 25, 2025
Experience Level: Mid-Level (5-10 years)

🚀 Role Summary

Manage and support workplaces, including hardware, software, and user support
Collaborate with network administrators to manage servers and cloud solutions
Proactively monitor IT infrastructure to prevent outages and maintain security
Implement and enforce security measures, such as patch management and access control

📝 Enhancement Note: This role requires a strong focus on user support and hardware management, with a significant portion of the work dedicated to maintaining workplaces and assisting users. Additionally, the role involves collaboration with network administrators to manage servers and cloud solutions, indicating a need for strong communication and teamwork skills.

💻 Primary Responsibilities

Workplace Management:
- Inventorize, configure, and maintain workplaces, including PCs, laptops, mobile devices, printers, and peripheral equipment
- Provide first and second-line user support for hardware and software issues
- Install, configure, and update applications and operating systems
Endpoint Security:
- Implement and manage endpoint security solutions, such as antivirus and disk encryption
- Monitor and maintain hardware and software inventories, including licenses
Server and Cloud Management:
- Manage and maintain Windows servers and cloud solutions
- Collaborate with network administrators to configure and monitor networks, firewalls, and switches
- Manage user accounts and access rights in Active Directory, Entra, Intune, and other systems
IT Infrastructure Monitoring:
- Proactively monitor IT infrastructure to prevent outages and maintain optimal performance
- Set up and manage backup and recovery procedures
Security and Compliance:
- Implement and enforce security measures, such as patch management and access control
- Maintain compliance with relevant IT security standards and regulations

📝 Enhancement Note: The primary responsibilities of this role require a strong focus on user support, hardware management, and IT infrastructure monitoring. The role also involves collaboration with network administrators to manage servers and cloud solutions, indicating a need for strong communication and teamwork skills.

🎓 Skills & Qualifications

Education: MBO level 4 or higher in IT or a relevant field

Experience: At least 8 years of continuous residence in the Netherlands and relevant work experience in IT

Required Skills:

Strong communication and interpersonal skills in Dutch and English
Proven experience in IT workplace management and user support
Knowledge of Microsoft Windows, Microsoft 365, Entra, Intune, Azure, and Microsoft Dynamics
Familiarity with hardware configuration, software installation, and endpoint security
Experience with server management, network configuration, and IT infrastructure monitoring
Ability to work independently and in a team environment

Preferred Skills:

Experience with cloud solutions and infrastructure as code (IaC) tools
Familiarity with IT service management (ITSM) frameworks, such as ITIL
Knowledge of scripting languages, such as PowerShell or Python
Experience with backup and recovery procedures and disaster recovery planning

📝 Enhancement Note: The required and preferred skills for this role focus on a strong foundation in IT workplace management, user support, and IT infrastructure monitoring. Additionally, the role requires strong communication and interpersonal skills in Dutch and English, indicating a need for candidates who can effectively communicate and collaborate with users and other IT team members.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in IT workplace management and user support, including hardware configuration, software installation, and endpoint security
Showcase proficiency in server management, network configuration, and IT infrastructure monitoring
Highlight any experience with cloud solutions, IaC tools, ITSM frameworks, or scripting languages

Technical Documentation:

Provide documentation of past IT projects, including workplace management, server management, and IT infrastructure monitoring
Include any relevant certifications or training in IT workplace management, server administration, or IT security

📝 Enhancement Note: The portfolio requirements for this role focus on demonstrating experience in IT workplace management, user support, server management, and IT infrastructure monitoring. Additionally, the role requires strong communication and interpersonal skills, so candidates should be prepared to discuss their portfolio projects in detail and explain their approach to IT workplace management and user support.

💵 Compensation & Benefits

Salary Range: €4,595 - €5,806 per month (based on experience and qualifications)

Benefits:

Informal and dynamic work environment
Opportunities for personal development and growth
Direct impact on the organization
Standalone location in Lijnden, with occasional visits to other business locations

Working Hours: Full-time, 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines

📝 Enhancement Note: The salary range for this role is based on the provided information and industry standards for IT workplace management and server administration roles in the Netherlands. The benefits listed are specific to Enticon Retail and may include opportunities for personal development, growth, and direct impact on the organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: International retail and tourism organization with a diverse range of activities, including the sale of delicatessen and luxury gifts at Amsterdam Airport Schiphol, round trips through UNESCO World Heritage Sites in Amsterdam and Stockholm, and a strong presence in Keukenhof with multiple souvenir and gift shops.

Company Size: Medium-sized organization with multiple locations and a diverse range of activities

Founded: Not specified

Team Structure:

IT team, including IT Manager, IT Workplace and Systems Administrator, and network administrators
Collaborative and informal work environment with opportunities for personal development and growth

Development Methodology:

Agile/Scrum methodologies for software development and project management
Code reviews, testing, and quality assurance practices
Deployment strategies, CI/CD pipelines, and server management

Company Website: Enticon Retail

📝 Enhancement Note: The company culture at Enticon Retail is described as informal and dynamic, with opportunities for personal development and growth. The IT team works collaboratively and follows Agile/Scrum methodologies for software development and project management. The company has a diverse range of activities and multiple locations, indicating a need for strong communication and teamwork skills.

📈 Career & Growth Analysis

IT Workplace and Systems Administrator Career Level: Mid-level role responsible for managing and supporting workplaces, collaborating with network administrators to manage servers and cloud solutions, and proactively monitoring IT infrastructure to prevent outages and maintain security.

Reporting Structure: Reports directly to the IT Manager and collaborates with network administrators and other IT team members

Technical Impact: Significant impact on user experience, IT security, and overall IT infrastructure performance

Growth Opportunities:

Opportunities for personal development and growth within the IT team
Potential for advancement to senior IT roles or specialized positions, such as network administrator or IT security specialist

📝 Enhancement Note: The IT Workplace and Systems Administrator role at Enticon Retail offers opportunities for personal development and growth within the IT team, with potential for advancement to senior IT roles or specialized positions. The role has a significant impact on user experience, IT security, and overall IT infrastructure performance, indicating a need for strong technical skills and a proactive approach to IT management.

🌐 Work Environment

Office Type: Informal and dynamic work environment with opportunities for personal development and growth

Office Location(s): Lijnden, Netherlands, with occasional visits to other business locations

Workspace Context:

Collaborative work environment with opportunities for cross-functional collaboration with other IT team members and business stakeholders
Access to development tools, multiple monitors, and testing devices
Opportunities for knowledge sharing, technical mentoring, and continuous learning

Work Schedule: Full-time, 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines

📝 Enhancement Note: The work environment at Enticon Retail is described as informal and dynamic, with opportunities for personal development and growth. The IT team works collaboratively and has access to development tools, multiple monitors, and testing devices. The role requires flexibility for deployment windows, maintenance, and project deadlines, indicating a need for strong time management and prioritization skills.

📄 Application & Technical Interview Process

Interview Process:

Technical assessment of IT workplace management, user support, and hardware configuration skills
Discussion of server management, network configuration, and IT infrastructure monitoring experience
Assessment of communication and interpersonal skills, as well as cultural fit within the IT team
Final evaluation of technical skills, problem-solving abilities, and alignment with Enticon Retail's values and mission

Portfolio Review Tips:

Highlight experience in IT workplace management, user support, and hardware configuration
Include examples of server management, network configuration, and IT infrastructure monitoring projects
Demonstrate strong communication and interpersonal skills, as well as a proactive approach to IT management

Technical Challenge Preparation:

Brush up on IT workplace management, user support, and hardware configuration skills
Review server management, network configuration, and IT infrastructure monitoring concepts
Prepare for questions about communication and interpersonal skills, as well as cultural fit within the IT team

ATS Keywords:

IT workplace management
User support
Hardware configuration
Server management
Network configuration
IT infrastructure monitoring
IT security
Agile/Scrum methodologies
Cloud solutions
ITSM frameworks
Scripting languages
Personal development
Growth opportunities

📝 Enhancement Note: The interview process for the IT Workplace and Systems Administrator role at Enticon Retail focuses on assessing technical skills in IT workplace management, user support, hardware configuration, server management, network configuration, and IT infrastructure monitoring. Additionally, the role requires strong communication and interpersonal skills, as well as a proactive approach to IT management. Candidates should be prepared to discuss their portfolio projects in detail and explain their approach to IT workplace management and user support.

🛠 Technology Stack & Web Infrastructure

Hardware Configuration:

Experience with PC, laptop, mobile device, printer, and peripheral equipment configuration
Familiarity with hardware inventory management and licensing

Server and Cloud Management:

Proficiency in Windows Server management and configuration
Experience with cloud solutions, such as Azure or AWS
Familiarity with server virtualization and containerization technologies, such as VMware or Docker

Network Configuration:

Experience with network configuration, including switches, routers, and firewalls
Familiarity with network protocols and topologies
Knowledge of network security best practices

IT Infrastructure Monitoring:

Experience with IT infrastructure monitoring tools, such as Nagios or Zabbix
Familiarity with IT service management (ITSM) frameworks, such as ITIL
Knowledge of IT security best practices and compliance standards

📝 Enhancement Note: The technology stack and web infrastructure for the IT Workplace and Systems Administrator role at Enticon Retail focus on hardware configuration, server management, network configuration, and IT infrastructure monitoring. The role requires experience with Windows Server, cloud solutions, and network configuration, as well as familiarity with IT service management (ITSM) frameworks and IT security best practices.

👥 Team Culture & Values

IT Workplace and Systems Administrator Values:

Strong focus on user support and hardware management
Proactive approach to IT infrastructure monitoring and maintenance
Collaborative and team-oriented work environment
Opportunities for personal development and growth

Collaboration Style:

Collaborative and team-oriented work environment with opportunities for cross-functional collaboration with other IT team members and business stakeholders
Knowledge sharing, technical mentoring, and continuous learning opportunities
Informal and dynamic work environment with a focus on personal development and growth

📝 Enhancement Note: The team culture and values for the IT Workplace and Systems Administrator role at Enticon Retail emphasize a strong focus on user support and hardware management, as well as a proactive approach to IT infrastructure monitoring and maintenance. The role requires strong communication and interpersonal skills, as well as a collaborative and team-oriented work environment with opportunities for personal development and growth.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing and supporting workplaces for a diverse range of users and business activities
Collaborating with network administrators to manage servers and cloud solutions
Proactively monitoring IT infrastructure to prevent outages and maintain security
Implementing and enforcing security measures, such as patch management and access control

Learning & Development Opportunities:

Opportunities for personal development and growth within the IT team
Potential for advancement to senior IT roles or specialized positions, such as network administrator or IT security specialist
Access to training and certification programs to develop technical skills and knowledge

📝 Enhancement Note: The technical challenges and growth opportunities for the IT Workplace and Systems Administrator role at Enticon Retail focus on managing and supporting workplaces, collaborating with network administrators to manage servers and cloud solutions, and proactively monitoring IT infrastructure to prevent outages and maintain security. The role offers opportunities for personal development and growth within the IT team, as well as potential for advancement to senior IT roles or specialized positions.

💡 Interview Preparation

Technical Questions:

IT Workplace Management: Describe your experience in managing and supporting workplaces, including hardware configuration, software installation, and user support. Provide examples of challenging situations you've faced and how you resolved them.
Server and Cloud Management: Discuss your experience with Windows Server management and configuration, as well as cloud solutions such as Azure or AWS. Explain how you've collaborated with network administrators to manage servers and cloud solutions.
IT Infrastructure Monitoring: Describe your experience with IT infrastructure monitoring tools, such as Nagios or Zabbix. Explain how you've proactively monitored IT infrastructure to prevent outages and maintain security.

Company & Culture Questions:

IT Team Collaboration: Describe your experience working in a collaborative and team-oriented work environment. Explain how you've worked with other IT team members and business stakeholders to achieve common goals.
Personal Development: Discuss your approach to personal development and growth within the IT team. Explain how you've taken advantage of opportunities for training, certification, and mentoring to develop your technical skills and knowledge.

Portfolio Presentation Strategy:

Highlight your experience in IT workplace management, user support, and hardware configuration
Include examples of server management, network configuration, and IT infrastructure monitoring projects
Demonstrate strong communication and interpersonal skills, as well as a proactive approach to IT management

📝 Enhancement Note: The interview preparation for the IT Workplace and Systems Administrator role at Enticon Retail focuses on assessing technical skills in IT workplace management, server management, network configuration, and IT infrastructure monitoring. Additionally, the role requires strong communication and interpersonal skills, as well as a proactive approach to IT management. Candidates should be prepared to discuss their portfolio projects in detail and explain their approach to IT workplace management and user support.

📌 Application Steps

To apply for the IT Workplace and Systems Administrator position at Enticon Retail:

Submit your application through the application link
Customize your portfolio to highlight your experience in IT workplace management, user support, and hardware configuration
Optimize your resume for IT workplace management and server administration roles, emphasizing relevant project highlights and technical skills
Prepare for technical interviews by reviewing IT workplace management, user support, hardware configuration, server management, network configuration, and IT infrastructure monitoring concepts
Research Enticon Retail's company culture, values, and mission to demonstrate your fit within the IT team

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about IT workplace management, user support, hardware configuration, server management, network configuration, and IT infrastructure monitoring. All details should be verified directly with Enticon Retail before making application decisions.

IT Workplace and Systems Administrator