IT / Systems Engineer (w/m/d)

GIATA GmbH
Full_timeBerlin, Germany

📍 Job Overview

  • Job Title: IT / Systems Engineer (w/m/d)
  • Company: GIATA GmbH
  • Location: Berlin, Germany
  • Job Type: Full-time
  • Category: IT Infrastructure & Systems
  • Date Posted: June 26, 2025
  • Experience Level: Mid-level (2-5 years)
  • Remote Status: On-site with hybrid option

🚀 Role Summary

  • 📝 Enhancement Note: This role involves managing the IT work environment for approximately 80 employees, focusing on network stability, security, and server infrastructure. The ideal candidate will have a proactive, customer-oriented, and solution-focused work style, with extensive experience in Windows environments and fluent English skills.

💻 Primary Responsibilities

  • 📝 Enhancement Note: The primary responsibilities revolve around workplace IT management, network stability and security, server infrastructure monitoring, SaaS management, and Microsoft 365 administration.

  • Workplace IT Management: Serve as the central contact person for approximately 80 employees, managing the IT work environment with PCs and Macs.

  • Network Stability & Security: Continuously optimize the stability and security of the network environment to ensure smooth operation.

  • Server Infrastructure & Monitoring: Monitor, maintain, and further develop the server landscape, recognizing trends early and identifying potential challenges.

  • SaaS Management: Manage and optimize the numerous SaaS tools used daily by employees.

  • Microsoft 365 Administration: Maintain and expand the Microsoft 365 environment with Exchange, Entra ID, and Intune to ensure efficient and secure use.

🎓 Skills & Qualifications

Education: Completed studies in computer science, a corresponding education, or several years of practical experience in system administration or system integration.

Experience: Several years of practical experience in system administration or system integration, with a focus on Windows environments.

Required Skills:

  • Extensive experience in the administration and optimization of Windows environments
  • Fluent English skills (at least C1 level)
  • Proactive, customer-oriented, and solution-focused work style
  • Willingness to work on-site in Berlin with the team

Preferred Skills:

  • German language skills
  • Experience with Microsoft 365 administration (Exchange, Entra ID, Intune)
  • Knowledge of SaaS tools and their management
  • Familiarity with network security best practices

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: As this role focuses on system administration and infrastructure, a portfolio showcasing relevant projects, network configurations, and server management tasks is essential. Include case studies demonstrating problem-solving, network optimization, and security implementations.

Portfolio Essentials:

  • Documented network configurations and server management tasks
  • Case studies demonstrating problem-solving, network optimization, and security implementations
  • Evidence of experience with Windows environments and Microsoft 365 administration

Technical Documentation:

  • Detailed network diagrams and server configurations
  • Documentation of security protocols and best practices
  • Records of system updates, patches, and maintenance tasks

💵 Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (based on experience and qualifications, with regional adjustments for cost of living in Berlin)

Benefits:

  • Full trust in abilities and plenty of room for self-fulfilling and creative work
  • Permanent employment contract with flexible working hours and a hybrid office/remote concept
  • Up to 4 weeks of "Work from anywhere" per year
  • BVG Germany ticket, Urban Sports Club membership, or meal subsidies
  • Tourist benefits such as the DRV card and many other discounts
  • Budget for individual career and development

🎯 Team & Company Context

🏢 Company Culture

Industry: GIATA GmbH operates in the tourism industry, focusing on travel technology and data management. This role will have a significant impact on the company's IT infrastructure and user experience for employees and clients.

Company Size: GIATA GmbH has approximately 80 employees, providing a medium-sized company environment with opportunities for growth and impact.

Founded: GIATA GmbH was founded in 1998, with a history of innovation and experience in the travel technology sector.

Team Structure:

  • The IT team consists of approximately 5 members, with a focus on system administration, network management, and software development.
  • The team follows an Agile/Scrum methodology, with regular sprint planning and code reviews.
  • Cross-functional collaboration occurs with various departments, including sales, marketing, and product development.

Development Methodology:

  • The team uses Git for version control and collaborative development.
  • CI/CD pipelines are employed for automated deployment and testing.
  • Monitoring tools are used to track web performance and server health.

Company Website: GIATA GmbH

📈 Career & Growth Analysis

IT / Systems Engineer Career Level: This role is at the mid-level (2-5 years) stage, focusing on managing the IT work environment, network stability, and server infrastructure. The ideal candidate will have a strong foundation in system administration and be eager to grow their technical skills and leadership abilities.

Reporting Structure: This role reports directly to the Head of IT and works closely with the IT team to ensure the smooth operation of the company's IT infrastructure.

Technical Impact: The IT / Systems Engineer will have a significant impact on the company's IT infrastructure, user experience, and overall productivity. They will be responsible for maintaining and optimizing the network environment, server infrastructure, and SaaS tools used by employees.

Growth Opportunities:

  • Technical Growth: Expand knowledge in Windows environments, Microsoft 365 administration, network security, and emerging technologies.
  • Leadership Development: Gain experience in team management, mentoring, and architecture decision-making as the team grows.
  • Career Progression: Transition into senior roles, such as IT Manager or IT Architect, as the company expands and the IT team grows.

🌐 Work Environment

Office Type: GIATA GmbH offers a hybrid office/remote concept, allowing employees to work from the office or remotely as needed.

Office Location(s): The main office is located in Berlin, Germany, with the option to work remotely for up to 4 weeks per year.

Workspace Context:

  • The office provides a collaborative workspace with multiple monitors and testing devices available for employees.
  • The IT team works closely with other departments, fostering cross-functional collaboration and knowledge sharing.
  • The office environment is designed to accommodate both focused work and team collaboration.

Work Schedule: The standard workweek is 40 hours, with flexible working hours and the option to work remotely for up to 4 weeks per year.

📝 Enhancement Note: The work environment at GIATA GmbH prioritizes employee well-being, offering flexible working arrangements and a hybrid office/remote concept to support work-life balance.

📄 Application & Technical Interview Process

Interview Process:

  1. Technical Phone Screen: A 30-minute phone or video call to discuss the candidate's experience, skills, and career goals.
  2. On-site Technical Assessment: A 2-hour on-site assessment, consisting of a practical task related to network configuration, server management, or security implementation.
  3. Behavioral Interview: A 1-hour interview focusing on the candidate's problem-solving skills, work style, and cultural fit.
  4. Final Decision: The hiring manager will make a final decision based on the candidate's performance in the technical assessment and behavioral interview.

Portfolio Review Tips:

  • Highlight relevant projects and case studies demonstrating network configuration, server management, and security implementations.
  • Emphasize problem-solving skills, attention to detail, and the ability to work independently.
  • Showcase experience with Windows environments, Microsoft 365 administration, and network security best practices.

Technical Challenge Preparation:

  • Brush up on Windows administration, network configuration, and security best practices.
  • Familiarize yourself with Microsoft 365 administration (Exchange, Entra ID, Intune) and SaaS tools.
  • Prepare for behavioral interview questions focusing on problem-solving, work style, and cultural fit.

ATS Keywords: (Organized by category)

  • Programming Languages: PowerShell, Bash, Python
  • Server Technologies: Windows Server, Active Directory, Exchange, Intune
  • Networking: TCP/IP, DNS, DHCP, VLAN, VPN, Firewall
  • Security: Network Security, Intrusion Detection, Encryption, Access Control
  • Tools: Microsoft 365, Azure, VMware, Git, JIRA
  • Methodologies: Agile, Scrum, ITIL
  • Soft Skills: Problem-solving, Customer Orientation, Proactivity, Teamwork
  • Industry Terms: IT Management, System Administration, Network Management, Server Infrastructure

🛠 Technology Stack & Web Infrastructure

Server Technologies:

  • Windows Server (2016, 2019)
  • Active Directory
  • Exchange Server
  • Intune

Networking:

  • TCP/IP, DNS, DHCP, VLAN, VPN, Firewall
  • Cisco switches and routers
  • Fortinet firewalls

Monitoring & Management Tools:

  • Microsoft System Center Configuration Manager (SCCM)
  • Microsoft Endpoint Manager (MEM)
  • Zabbix or Nagios for network and server monitoring

📝 Enhancement Note: The technology stack focuses on Windows environments, Microsoft 365 administration, and network management. Familiarity with these technologies is essential for this role.

👥 Team Culture & Values

IT Team Values:

  • Customer Focus: Prioritize the needs and satisfaction of employees and clients.
  • Continuous Improvement: Regularly review and optimize processes to enhance efficiency and performance.
  • Collaboration: Foster a collaborative environment that encourages knowledge sharing and teamwork.
  • Proactivity: Anticipate challenges and take initiative to address them proactively.

Collaboration Style:

  • The IT team works closely with other departments, fostering cross-functional collaboration and knowledge sharing.
  • Code reviews and regular team meetings are conducted to maintain high standards and ensure smooth operation.
  • The team encourages continuous learning and supports professional development opportunities.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Network Optimization: Continuously optimize network performance and security to support the growing needs of the company and its employees.
  • Server Infrastructure Scalability: Ensure the server infrastructure can scale to meet the demands of the company's expansion and growth.
  • Microsoft 365 Administration: Maintain and expand the Microsoft 365 environment to ensure efficient and secure use by employees.
  • Security Compliance: Ensure the company's IT infrastructure adheres to relevant security standards and regulations.

Learning & Development Opportunities:

  • Technical Skill Development: Expand knowledge in Windows environments, Microsoft 365 administration, network security, and emerging technologies.
  • Certification Programs: Pursue relevant certifications, such as Microsoft Certified: Azure Administrator Associate or Certified Information Systems Security Professional (CISSP).
  • Conferences & Events: Attend industry conferences and events to stay up-to-date with the latest trends and best practices in IT infrastructure and security.

💡 Interview Preparation

Technical Questions:

  • Network Configuration: Explain the process of configuring a VLAN, VPN, or firewall to secure a network environment.
  • Server Management: Describe the steps involved in monitoring and maintaining a Windows Server environment, including updates, patches, and backups.
  • Security Implementation: Discuss the best practices for implementing network security, including encryption, access control, and intrusion detection.

Company & Culture Questions:

  • IT Management: Explain your approach to managing an IT work environment, focusing on user satisfaction and productivity.
  • Problem-solving: Describe a challenging IT issue you've faced and how you resolved it, highlighting your problem-solving skills and attention to detail.
  • Teamwork: Share an example of a successful team project, emphasizing your ability to collaborate and communicate effectively with team members.

Portfolio Presentation Strategy:

  • Project Case Studies: Prepare case studies demonstrating your experience with network configuration, server management, and security implementations.
  • Technical Deep Dive: Be prepared to discuss the technical aspects of your projects in detail, highlighting your expertise in Windows environments, Microsoft 365 administration, and network security.
  • Problem-solving Focus: Emphasize the problem-solving skills and attention to detail you've demonstrated in your projects, showcasing your ability to manage complex IT environments.

📌 Application Steps

To apply for this IT / Systems Engineer (w/m/d) position at GIATA GmbH:

  1. Submit your application through the application link provided.
  2. Customize your resume and portfolio to highlight your experience with Windows environments, Microsoft 365 administration, network security, and server management.
  3. Prepare for the technical phone screen, on-site technical assessment, and behavioral interview by reviewing the interview preparation guidelines provided.
  4. Research GIATA GmbH and the travel technology industry to demonstrate your understanding of the company and its mission.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and industry-standard assumptions about the IT / Systems Engineer role at GIATA GmbH. Verify all details directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have completed studies in computer science or equivalent experience in system administration. Fluent English is required, with German as a plus, and extensive experience in Windows environments is essential.