📍 Job Overview

Job Title: IT / Systems Engineer (w/m/d)
Company: GIATA GmbH
Location: Berlin, Germany
Job Type: Full-Time
Category: DevOps Engineer, System Administrator
Date Posted: 2025-03-20
Experience Level: Mid-Level
Remote Status: On-site/Hybrid (3 days in the office)

🚀 Role Summary

Key Responsibilities: Manage IT work environment, ensure network stability and security, monitor and develop server infrastructure, manage SaaS tools, and administer Microsoft 365.
Key Skills: IT Management, Network Stability, Security, Server Infrastructure, Monitoring, SaaS Management, Microsoft 365 Administration, Windows Administration, Proactive Approach, Customer Orientation, Problem Solving, Team Collaboration, English Proficiency, German Proficiency.

📝 Enhancement Note: This role requires a strong focus on Windows environments and Microsoft 365 administration, with a proactive and customer-oriented approach to ensure optimal IT performance and user satisfaction.

💻 Primary Responsibilities

Workplace IT Management: Maintain and manage the IT work environment for around 80 employees, ensuring a smooth and efficient operation.
Network Stability & Security: Continuously optimize the stability and security of the network environment, proactively identifying and mitigating potential issues.
Server Infrastructure & Monitoring: Oversee, maintain, and develop the server landscape, ensuring high availability and performance while monitoring server health and performance metrics.
SaaS Management: Manage and optimize the numerous SaaS tools used by employees, ensuring efficient and secure usage.
Microsoft 365 Administration: Administer and expand the Microsoft 365 environment, including Exchange, Entra ID, and Intune, to ensure secure and efficient usage.

📝 Enhancement Note: This role requires a strong focus on proactive network management, server infrastructure optimization, and secure Microsoft 365 administration to support the company's growth and user base.

🎓 Skills & Qualifications

Education: A completed degree in computer science, a relevant apprenticeship, or equivalent practical experience in system administration or system integration.

Experience: At least 2-5 years of experience in system administration or system integration, with a strong focus on Windows environments and Microsoft 365 administration.

Required Skills:

Extensive experience in Windows environments and Microsoft 365 administration.
Proficient in English (C1 level) and German (C1 level or higher).
Proactive, customer-oriented, and solution-focused work style.
Strong problem-solving skills and the ability to work independently.
Experience with SaaS tools and network management.

Preferred Skills:

Familiarity with Mac environments.
Experience with ITIL processes.
Knowledge of German data protection laws (DSGVO).

📝 Enhancement Note: While not explicitly mentioned, experience with ITIL processes and knowledge of German data protection laws would be highly beneficial for this role, as they are common requirements for system administrators in Germany.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Server Infrastructure & Monitoring: Include examples of server infrastructure projects, highlighting your ability to monitor, maintain, and optimize server performance.
Network Management: Showcase your network management skills by demonstrating how you've ensured network stability and security in previous roles.
Microsoft 365 Administration: Provide examples of Microsoft 365 administration projects, emphasizing your ability to manage and secure the environment.

Technical Documentation:

Server Infrastructure & Monitoring: Document your approach to server infrastructure management, including monitoring tools, performance optimization techniques, and maintenance processes.
Network Management: Explain your network management strategies, including network security measures, troubleshooting processes, and network optimization techniques.
Microsoft 365 Administration: Detail your Microsoft 365 administration processes, including user management, security measures, and environment optimization techniques.

📝 Enhancement Note: As this role requires a strong focus on Windows environments and Microsoft 365 administration, make sure to include relevant projects and documentation that demonstrate your expertise in these areas.

💵 Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (based on German market standards for mid-level system administrators with Windows and Microsoft 365 expertise)

Benefits:

BVG Germany Ticket
Urban Sports Club Membership
Meal Subsidies
Touristic Benefits
Individual Career Development Budget

Working Hours: 40 hours per week, with flexible working hours and a hybrid work arrangement (3 days in the office).

📝 Enhancement Note: The salary range provided is an estimate based on German market standards for mid-level system administrators with the required skills and experience. The actual salary may vary depending on the candidate's qualifications and the company's internal salary structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: GIATA is a leading provider of hotel and tourism data, operating in the travel and hospitality industry.

Company Size: GIATA has around 80 employees, providing a mid-sized company environment with opportunities for growth and impact.

Founded: GIATA was founded in 1996, with a history of innovation and expertise in the travel and hospitality industry.

Team Structure:

The IT team consists of around 5-10 members, focusing on workplace IT management, network stability, server infrastructure, and application development.
The IT team works closely with other departments, including product management, sales, and marketing, to ensure optimal IT support for the company's operations.

Development Methodology:

GIATA follows Agile methodologies, with a focus on continuous improvement and collaboration.
The IT team uses project management tools to track progress and ensure efficient communication between team members and stakeholders.

Company Website: GIATA GmbH

📝 Enhancement Note: GIATA's company culture emphasizes collaboration, innovation, and customer orientation, making it an ideal fit for a proactive and solution-focused system administrator.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suitable for mid-level system administrators with 2-5 years of experience in Windows environments and Microsoft 365 administration, seeking to advance their careers in a dynamic and growing company.

Reporting Structure: The IT / Systems Engineer (w/m/d) reports directly to the Head of IT, working closely with the IT team and other departments to ensure optimal IT support for the company's operations.

Technical Impact: In this role, you will have a significant impact on the company's IT infrastructure, ensuring network stability, security, and optimal performance. Your work will directly support the company's growth and user base, enabling efficient and secure IT operations.

Growth Opportunities:

Technical Growth: Expand your expertise in Windows environments, Microsoft 365 administration, and network management by working on challenging projects and staying up-to-date with the latest industry trends.
Leadership Growth: Develop your leadership skills by mentoring junior team members, driving IT projects, and contributing to strategic IT decisions.
Career Progression: As the company grows, there may be opportunities to take on more senior roles, such as IT Manager or IT Architect, allowing you to advance your career in IT management.

📝 Enhancement Note: GIATA's mid-sized company environment and focus on growth provide ample opportunities for mid-level system administrators to advance their careers and take on more senior roles as they develop their skills and expertise.

🌐 Work Environment

Office Type: GIATA's office is located in Berlin, Germany, with a hybrid work arrangement that allows employees to work from home for up to 2 days per week.

Office Location(s): GIATA's office is located in the heart of Berlin, with easy access to public transportation and various amenities.

Workspace Context:

Collaborative Workspace: GIATA's office features an open and collaborative workspace, with dedicated areas for team meetings, brainstorming sessions, and relaxation.
Technical Equipment: Employees have access to modern technical equipment, including high-performance computers, multiple monitors, and testing devices.
Cross-Functional Collaboration: The IT team works closely with other departments, fostering a collaborative and interdisciplinary work environment.

Work Schedule: GIATA offers flexible working hours and a hybrid work arrangement, allowing employees to balance their work and personal lives effectively.

📝 Enhancement Note: GIATA's hybrid work arrangement and collaborative workspace foster a flexible and dynamic work environment, enabling employees to balance their work and personal lives while collaborating effectively with their teams.

📄 Application & Technical Interview Process

Interview Process:

Online Application: Submit your application through the GIATA job portal, including your resume, cover letter, and portfolio.
Phone Screening: GIATA will conduct a brief phone or video call to discuss your application and assess your initial fit for the role.
Technical Interview: Participate in a technical interview with the Head of IT and/or other IT team members, focusing on your technical skills and problem-solving abilities.
On-Site Interview: Visit GIATA's office in Berlin for an on-site interview, where you will meet the team, discuss your portfolio, and learn more about the company's culture and values.

Portfolio Review Tips:

Server Infrastructure & Monitoring: Highlight your server infrastructure projects, emphasizing your ability to monitor, maintain, and optimize server performance.
Network Management: Showcase your network management skills by demonstrating how you've ensured network stability and security in previous roles.
Microsoft 365 Administration: Provide examples of Microsoft 365 administration projects, emphasizing your ability to manage and secure the environment.

Technical Challenge Preparation:

Windows & Microsoft 365: Brush up on your Windows and Microsoft 365 administration skills, focusing on the latest features and best practices.
Problem-Solving: Prepare for problem-solving scenarios related to network management, server infrastructure, and Microsoft 365 administration.
Communication: Practice communicating your technical solutions clearly and concisely, emphasizing your customer-oriented approach.

ATS Keywords: Windows Administration, Microsoft 365, Network Management, Server Infrastructure, ITIL, Problem-Solving, Customer Orientation, English Proficiency, German Proficiency

📝 Enhancement Note: GIATA's interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit, with a strong emphasis on customer orientation and communication.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

Windows Server
Microsoft Exchange
Microsoft Entra ID
Microsoft Intune

Networking:

Cisco networking equipment
Microsoft Azure (for cloud-based services)

Monitoring & Management Tools:

Microsoft System Center
SolarWinds
Nagios

Development & DevOps Tools:

Microsoft Visual Studio
Git
Jira
Confluence

📝 Enhancement Note: GIATA's technology stack focuses on Microsoft-based solutions, with a strong emphasis on Windows Server, Microsoft 365, and network management tools. Familiarity with these technologies is essential for this role.

👥 Team Culture & Values

Web Development Values:

Customer Orientation: GIATA places a strong emphasis on customer satisfaction, ensuring that IT services meet the needs of employees and support the company's growth.
Proactivity: GIATA values a proactive approach to IT management, with a focus on anticipating and mitigating potential issues before they arise.
Collaboration: GIATA fosters a collaborative work environment, encouraging team members to work together and share their expertise to achieve common goals.
Continuous Learning: GIATA encourages employees to stay up-to-date with the latest industry trends and technologies, promoting continuous learning and professional development.

Collaboration Style:

Cross-Functional Collaboration: GIATA's IT team works closely with other departments, including product management, sales, and marketing, to ensure optimal IT support for the company's operations.
Knowledge Sharing: GIATA encourages employees to share their knowledge and expertise with their colleagues, fostering a culture of learning and growth.
Technical Mentoring: GIATA offers technical mentoring opportunities, allowing employees to develop their skills and advance their careers under the guidance of experienced team members.

📝 Enhancement Note: GIATA's company culture emphasizes customer orientation, proactivity, collaboration, and continuous learning, making it an ideal fit for a proactive and solution-focused system administrator.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Optimization: Continuously optimize the network environment to ensure high performance, stability, and security, while accommodating the company's growth and evolving user base.
Server Infrastructure Scalability: Design and implement scalable server infrastructure solutions that can support the company's growth and expanding user base.
Microsoft 365 Security: Ensure the security of the Microsoft 365 environment, protecting sensitive data and complying with relevant data protection regulations.
Emerging Technologies: Stay up-to-date with the latest industry trends and technologies, identifying opportunities to improve IT services and support the company's growth.

Learning & Development Opportunities:

Technical Training: GIATA offers technical training opportunities, allowing employees to expand their skills and expertise in Windows environments, Microsoft 365 administration, and network management.
Conferences & Events: GIATA encourages employees to attend industry conferences and events, providing opportunities to learn from experts and network with peers.
Mentorship Program: GIATA offers a mentorship program, pairing employees with experienced team members who can provide guidance and support as they develop their careers.

📝 Enhancement Note: GIATA's technical challenges and growth opportunities focus on optimizing network performance, ensuring server infrastructure scalability, and staying up-to-date with the latest industry trends and technologies, providing ample opportunities for mid-level system administrators to develop their skills and advance their careers.

💡 Interview Preparation

Technical Questions:

Windows & Microsoft 365: Prepare for technical questions related to Windows environments and Microsoft 365 administration, focusing on best practices, performance optimization, and security.
Network Management: Brush up on your network management skills, focusing on network stability, security, and optimization techniques.
Problem-Solving: Practice problem-solving scenarios related to network management, server infrastructure, and Microsoft 365 administration, emphasizing your customer-oriented approach.

Company & Culture Questions:

GIATA's Industry: Research GIATA's industry and the travel and hospitality sector, demonstrating your understanding of the company's business and the challenges it faces.
GIATA's Company Culture: Familiarize yourself with GIATA's company culture, emphasizing your alignment with the company's values and your enthusiasm for working in a dynamic and growing environment.
GIATA's IT Team: Learn about GIATA's IT team, including its structure, dynamics, and collaboration with other departments, highlighting your ability to work effectively in a cross-functional and interdisciplinary environment.

Portfolio Presentation Strategy:

Server Infrastructure & Monitoring: Present your server infrastructure projects, emphasizing your ability to monitor, maintain, and optimize server performance, while highlighting your technical expertise and problem-solving skills.
Network Management: Showcase your network management skills by demonstrating how you've ensured network stability and security in previous roles, while emphasizing your customer-oriented approach and commitment to continuous improvement.
Microsoft 365 Administration: Provide examples of Microsoft 365 administration projects, emphasizing your ability to manage and secure the environment, while highlighting your technical expertise and problem-solving skills.

📝 Enhancement Note: GIATA's interview process focuses on assessing your technical skills, problem-solving abilities, and cultural fit, with a strong emphasis on customer orientation and communication. By preparing thoroughly and tailoring your portfolio to the company's values and needs, you can demonstrate your qualifications and enthusiasm for the role.

📌 Application Steps

To apply for the IT / Systems Engineer (w/m/d) position at GIATA GmbH:

Prepare Your Portfolio: Tailor your portfolio to highlight your server infrastructure, network management, and Microsoft 365 administration projects, emphasizing your technical expertise and problem-solving skills.
Optimize Your Resume: Highlight your relevant experience and skills, emphasizing your proficiency in Windows environments, Microsoft 365 administration, and network management.
Research GIATA: Familiarize yourself with GIATA's company culture, industry, and values, demonstrating your enthusiasm for working in a dynamic and growing environment.
Prepare for the Technical Interview: Brush up on your technical skills, focusing on Windows environments, Microsoft 365 administration, and network management, while practicing problem-solving scenarios and honing your communication skills.
Submit Your Application: Submit your application through the GIATA job portal, including your resume, cover letter, and portfolio.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

IT / Systems Engineer (w/m/d)