📍 Job Overview

Job Title: IT Systems Engineer
Company: Planet
Location: Stockholm, Sweden
Job Type: Hybrid (3 days a week in the office)
Category: IT Infrastructure & Systems
Date Posted: April 28, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: On-site (Stockholm, Sweden)

🚀 Role Summary

Maintain, administer, and install server systems (Windows, Linux) and network infrastructure in Planet's Data Center.
Monitor the IT landscape and participate in IT projects to drive continuous improvement.
Collaborate with cross-functional teams using agile development methods and Atlassian tools (Jira, Confluence).
Contribute to on-call duties on a rotational basis, providing 24/7 support for critical systems.

📝 Enhancement Note: This role requires a strong focus on problem-solving and a willingness to learn, as it involves working with various technologies and taking on-call responsibilities.

💻 Primary Responsibilities

Server Administration: Maintain, administer, and install server systems (Windows, Linux) using best practices and security standards.
Network Administration: Manage and maintain network infrastructure, ensuring high availability and performance.
VMware Virtualization: Administer and manage Planet's VMware virtualization environment, optimizing resource allocation and performance.
Data Recovery: Administer the Veeam data recovery tool, ensuring business continuity and disaster recovery capabilities.
IT Hardware & Software Management: Prepare and provision IT hardware, distribute software, and standardize software across the organization.
IT Monitoring: Monitor the IT landscape using monitoring tools and respond to alerts and incidents promptly.
IT Documentation: Create, review, and update IT documentation and the IT emergency concept, ensuring knowledge sharing and business continuity.
IT Projects: Participate in IT projects and contribute to continuous improvement initiatives, driving innovation and efficiency in the IT landscape.
ITSM-based Way of Working: Leverage Jira for IT service management (ITSM) and collaborate with cross-functional teams to deliver high-quality IT services.

📝 Enhancement Note: This role involves a high degree of technical responsibility and requires a proactive approach to incident prevention and resolution.

🎓 Skills & Qualifications

Education: Relevant degree or training in computer science, IT systems integration, or a related field. Familiarity with IT service management (ITSM) principles is a plus.

Experience: Proven experience (2-5 years) as an IT Systems Engineer or in a similar role, with a strong focus on server administration, network management, and IT infrastructure.

Required Skills:

Proficient in Windows and Linux server administration.
Strong knowledge of network infrastructure and protocols.
Experience with VMware virtualization and data recovery tools.
Familiarity with IT service management (ITSM) principles and tools (e.g., Jira, Confluence).
Excellent problem-solving skills and analytical mindset.
Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
Fluency in written and spoken English.
Willingness to participate in on-call duties and provide 24/7 support for critical systems.

Preferred Skills:

Experience with ITIL framework and IT service management best practices.
Familiarity with scripting languages (e.g., PowerShell, Bash) and automation tools.
Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and hybrid cloud environments.
Experience with IT security best practices and compliance standards.

📝 Enhancement Note: Candidates with a strong foundation in IT infrastructure and a willingness to learn and adapt to new technologies will thrive in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience in server administration, network management, and IT infrastructure projects.
Showcase your problem-solving skills and ability to troubleshoot complex technical issues.
Highlight your experience with IT service management (ITSM) principles and tools, such as Jira and Confluence.
Include examples of your involvement in IT projects and continuous improvement initiatives.

Technical Documentation:

Provide documentation for your IT projects, including architecture diagrams, process flows, and user guides.
Demonstrate your ability to create and maintain up-to-date IT documentation, ensuring knowledge sharing and business continuity.
Include examples of your incident response and problem management processes, showcasing your ability to resolve technical issues efficiently.

📝 Enhancement Note: A well-structured portfolio that emphasizes your technical skills, problem-solving abilities, and experience with IT service management will help you stand out in the application process.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Stockholm, Sweden, is approximately SEK 450,000 - 600,000 per year (€42,000 - €56,000), depending on experience and qualifications. This estimate is based on regional market data and industry standards for mid-level IT Systems Engineer roles.

Benefits:

Competitive salary and benefits package.
Hybrid work model with three days a week in the office.
Opportunities for professional development and training.
A dynamic and international work environment.
Reasonable accommodations may be made to allow for an individual to perform the essential functions of this role successfully.

Working Hours: The standard workweek is 40 hours, with flexible working hours and the possibility of remote work two days a week. The role also requires participation in on-call duties on a rotational basis, providing 24/7 support for critical systems.

📝 Enhancement Note: While the salary range is an estimate, candidates are encouraged to research regional salary standards and cost of living to ensure the compensation package meets their expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers, operating in over 120 markets across six continents.

Company Size: Planet has over 2,500 employees worldwide, providing a large and diverse team environment with ample opportunities for growth and collaboration.

Founded: Planet was founded over 35 years ago and has its headquarters in London.

Team Structure:

The IT team at Planet consists of various roles, including IT Systems Engineers, Network Administrators, Database Administrators, and IT Project Managers.
The IT team works closely with cross-functional teams, such as software development, product management, and customer support, to deliver high-quality IT services and drive business growth.
The IT team at Planet follows an agile development methodology and uses Atlassian tools (Jira, Confluence) for project management and collaboration.

Development Methodology:

Planet follows an agile development methodology, focusing on iterative development, continuous improvement, and cross-functional collaboration.
The IT team uses Atlassian Jira for project management, task tracking, and issue resolution, ensuring efficient and effective IT service delivery.
The IT team also leverages Confluence for knowledge sharing, documentation, and collaboration, fostering a culture of learning and innovation.

Company Website: Planet

📝 Enhancement Note: Planet's global presence and diverse team provide ample opportunities for professional growth and collaboration, while its focus on agile development and cross-functional collaboration fosters a dynamic and innovative work environment.

📈 Career & Growth Analysis

IT Systems Engineer Career Level: This role is at the mid-level (2-5 years) of the IT Systems Engineer career path. It requires a strong foundation in server administration, network management, and IT infrastructure, as well as a willingness to learn and adapt to new technologies.

Reporting Structure: The IT Systems Engineer reports directly to the IT Manager and works closely with other IT team members, as well as cross-functional teams, to deliver high-quality IT services.

Technical Impact: The IT Systems Engineer plays a critical role in maintaining and optimizing Planet's IT infrastructure, ensuring high availability, performance, and security. This role also contributes to IT projects and continuous improvement initiatives, driving innovation and efficiency in the IT landscape.

Growth Opportunities:

Technical Specialization: Develop expertise in specific areas, such as cloud infrastructure, cybersecurity, or IT service management, to advance your career in the IT field.
Technical Leadership: Demonstrate strong technical leadership skills and take on more complex projects and responsibilities to progress into senior IT roles.
Cross-functional Collaboration: Build strong relationships with cross-functional teams and contribute to strategic IT initiatives to expand your influence and impact within the organization.

📝 Enhancement Note: The IT Systems Engineer role at Planet offers ample opportunities for professional growth, technical specialization, and cross-functional collaboration, providing a solid foundation for a successful career in the IT industry.

🌐 Work Environment

Office Type: Planet's Stockholm office is a modern and collaborative workspace, designed to foster creativity, innovation, and teamwork. The office features open-plan workspaces, meeting rooms, and breakout areas, as well as state-of-the-art technology and equipment.

Office Location(s): Stockholm, Sweden

Workspace Context:

Collaborative Workspace: The open-plan workspace encourages collaboration and interaction among team members, facilitating knowledge sharing and idea generation.
Technology & Equipment: The office is equipped with modern technology and equipment, including high-speed internet, multiple monitors, and specialized software tools for various roles and functions.
Cross-functional Collaboration: The IT team works closely with other departments, such as software development, product management, and customer support, to deliver high-quality IT services and drive business growth.

Work Schedule: The standard workweek is 40 hours, with flexible working hours and the possibility of remote work two days a week. The role also requires participation in on-call duties on a rotational basis, providing 24/7 support for critical systems.

📝 Enhancement Note: Planet's modern and collaborative work environment fosters a culture of innovation, teamwork, and continuous learning, providing an ideal setting for IT professionals to thrive and grow.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a phone or video call with an IT team member to discuss your technical background, experience, and career aspirations.
On-site Interview: Visit Planet's Stockholm office for an on-site interview, where you will meet with IT team members and other stakeholders to discuss your technical skills, cultural fit, and alignment with the company's values and goals.
Final Evaluation: Based on the interviews and assessments, the hiring team will make a final decision and extend an offer to the selected candidate.

Portfolio Review Tips:

Highlight your experience in server administration, network management, and IT infrastructure projects.
Showcase your problem-solving skills and ability to troubleshoot complex technical issues.
Include examples of your involvement in IT projects and continuous improvement initiatives.
Demonstrate your familiarity with IT service management (ITSM) principles and tools, such as Jira and Confluence.

Technical Challenge Preparation:

Brush up on your knowledge of Windows and Linux server administration, network protocols, and IT infrastructure best practices.
Familiarize yourself with VMware virtualization and data recovery tools, as well as IT service management (ITSM) principles and tools.
Prepare for scenario-based questions that focus on problem-solving, incident response, and IT project management.

ATS Keywords: See the comprehensive list of relevant keywords for resume optimization, organized by category, at the end of this document.

📝 Enhancement Note: The interview process at Planet is designed to evaluate your technical skills, problem-solving abilities, and cultural fit, ensuring that you are well-prepared for the role and the company's values and goals.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

Windows Server (2016, 2019)
Linux (Ubuntu, CentOS)
VMware vSphere (6.7, 7.0)
Veeam Backup & Replication (11, 12)

Network Infrastructure:

Cisco network switches and routers
Fortinet firewalls
Arista network switches
F5 load balancers

IT Service Management (ITSM) Tools:

Atlassian Jira (Service Desk, Software)
Atlassian Confluence
ServiceNow (IT Service Management platform)

Monitoring & Logging Tools:

SolarWinds Network Performance Monitor
Datadog
Nagios
Zabbix

📝 Enhancement Note: Familiarity with the technology stack listed above is essential for success in the IT Systems Engineer role at Planet. Candidates are encouraged to research and gain hands-on experience with these technologies to demonstrate their qualifications and commitment to the role.

👥 Team Culture & Values

IT Team Values:

Customer Focus: Prioritize the needs and expectations of Planet's customers, ensuring high-quality IT services and exceptional user experiences.
Collaboration: Work closely with cross-functional teams to deliver innovative IT solutions that drive business growth and competitive advantage.
Continuous Learning: Foster a culture of learning and innovation, staying up-to-date with emerging technologies and best practices in the IT industry.
Accountability: Take ownership of your responsibilities and contribute to a culture of high performance, reliability, and quality in IT service delivery.

Collaboration Style:

Cross-functional Integration: The IT team works closely with other departments, such as software development, product management, and customer support, to deliver high-quality IT services and drive business growth.
Code Review Culture: The IT team follows a code review process to ensure high-quality IT services and continuous improvement in IT service delivery.
Knowledge Sharing: The IT team fosters a culture of knowledge sharing, documentation, and collaboration, ensuring that everyone has access to the information and resources they need to succeed.

📝 Enhancement Note: Planet's IT team values a customer-focused, collaborative, and innovative approach to IT service delivery, fostering a dynamic and engaging work environment for IT professionals.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Server Administration: Maintain and optimize server systems (Windows, Linux) to ensure high availability, performance, and security.
Network Infrastructure: Manage and maintain network infrastructure, ensuring high availability, performance, and security.
VMware Virtualization: Administer and manage Planet's VMware virtualization environment, optimizing resource allocation and performance.
Data Recovery: Administer the Veeam data recovery tool, ensuring business continuity and disaster recovery capabilities.
IT Documentation: Create, review, and update IT documentation and the IT emergency concept, ensuring knowledge sharing and business continuity.

Learning & Development Opportunities:

Technical Skill Development: Develop expertise in specific areas, such as cloud infrastructure, cybersecurity, or IT service management, to advance your career in the IT field.
Conference Attendance & Certification: Attend industry conferences, obtain relevant certifications, and engage with the IT community to expand your knowledge and network.
Technical Mentorship & Leadership: Seek mentorship opportunities from senior IT team members and contribute to technical mentorship programs to develop your leadership skills and advance your career in the IT industry.

📝 Enhancement Note: The IT Systems Engineer role at Planet presents numerous technical challenges and learning opportunities, providing a solid foundation for professional growth and career advancement in the IT industry.

💡 Interview Preparation

Technical Questions:

Server Administration: Describe your experience with Windows and Linux server administration, including best practices, security standards, and performance optimization techniques.
Network Infrastructure: Explain your knowledge of network infrastructure, protocols, and best practices for managing and maintaining high-performance networks.
VMware Virtualization: Discuss your experience with VMware virtualization, including resource allocation, performance optimization, and virtual machine management.
Data Recovery: Describe your experience with data recovery tools, such as Veeam, and best practices for ensuring business continuity and disaster recovery capabilities.
IT Documentation: Explain your approach to creating, reviewing, and updating IT documentation, ensuring knowledge sharing and business continuity.

Company & Culture Questions:

IT Team Culture: Describe your experience working in a collaborative, customer-focused IT team environment and how you have contributed to IT service delivery and business growth.
IT Service Management (ITSM): Explain your experience with IT service management (ITSM) principles and tools, such as Jira and Confluence, and how you have leveraged them to drive IT service improvement and innovation.
Customer Impact: Describe your experience working with cross-functional teams to deliver innovative IT solutions that drive customer satisfaction, loyalty, and business growth.

Portfolio Presentation Strategy:

Technical Walkthrough: Provide a detailed walkthrough of your IT projects, highlighting your technical skills, problem-solving abilities, and experience with IT service management (ITSM) principles and tools.
User Experience Focus: Emphasize the user experience aspects of your IT projects, demonstrating your ability to deliver high-quality IT services that meet the needs and expectations of Planet's customers.
Collaboration & Teamwork: Highlight your experience working with cross-functional teams to deliver innovative IT solutions that drive business growth and competitive advantage.

📝 Enhancement Note: The interview process at Planet is designed to evaluate your technical skills, problem-solving abilities, cultural fit, and alignment with the company's values and goals. By preparing thoroughly and demonstrating your qualifications and commitment to the role, you will increase your chances of success in the interview process.

📌 Application Steps

To apply for the IT Systems Engineer position at Planet:

Submit Your Application: Click the "Apply Now" button on the Planet job listing to submit your application.
Tailor Your Resume: Highlight your experience in server administration, network management, and IT infrastructure projects, as well as your familiarity with IT service management (ITSM) principles and tools, such as Jira and Confluence.
Prepare Your Portfolio: Showcase your technical skills, problem-solving abilities, and experience with IT service management (ITSM) principles and tools, highlighting your involvement in IT projects and continuous improvement initiatives.
Research Planet: Familiarize yourself with Planet's business, industry, and values, ensuring that you understand the company's mission, vision, and goals.
Prepare for Technical Interviews: Brush up on your knowledge of Windows and Linux server administration, network protocols, and IT infrastructure best practices. Familiarize yourself with VMware virtualization, data recovery tools, and IT service management (ITSM) principles and tools. Prepare for scenario-based questions that focus on problem-solving, incident response, and IT project management.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ATS Keywords:

Programming Languages:

Windows PowerShell
Bash
Python
Perl

Web Frameworks & Libraries:

Atlassian Jira
Atlassian Confluence
ServiceNow

Server Technologies:

Windows Server (2016, 2019)
Linux (Ubuntu, CentOS)
VMware vSphere (6.7, 7.0)
Veeam Backup & Replication (11, 12)

Network Technologies:

Cisco network switches and routers
Fortinet firewalls
Arista network switches
F5 load balancers

Databases:

Microsoft SQL Server
MySQL
PostgreSQL