📍 Job Overview

Job Title: IT Systems Engineer
Company: Black Box Careers
Location: Dubai, Dubai, United Arab Emirates
Job Type: Full time
Category: Server Administration & Infrastructure
Date Posted: 2025-07-28
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Design, implement, and maintain enterprise storage solutions, troubleshoot hardware and software issues, ensure system security, and improve system efficiency and performance.
Key Technologies: Windows Server, IIS, Exchange Server, VMWare, Active Directory, Microsoft Office 365, and Exchange Online.
Key Skills: Analytical thinking, project management, communication, detail-oriented, collaboration, research, system security, and disaster recovery.

📝 Enhancement Note: This role requires a strong background in Windows Server administration, Active Directory, and Microsoft Office 365. The ideal candidate will have experience in a similar enterprise environment and be comfortable working independently or as part of a team.

💻 Primary Responsibilities

Storage Solutions: Design, implement, administer, and support enterprise storage solutions.
Troubleshooting: Troubleshoot and resolve hardware and software problems, including enterprise data servers.
System Security: Establish and implement policies, procedures, and technologies to ensure Windows system security.
Performance Optimization: Recommend and execute modifications to improve system efficiency, reliability, and performance.
Backup & Recovery: Define and perform system backups and recovery procedures to ensure stable performance for the storage environment.
Monitoring: Monitor system performance and provide statistics and reports.
Disaster Recovery: Develop and maintain Disaster Recovery procedures for the Windows infrastructure.
Documentation: Create and maintain documentation as it relates to the Windows infrastructure and applications supported.
Project Management: Set and adhere to project deadlines and proactively manage communications with peers and management.

📝 Enhancement Note: This role requires a proactive approach to problem-solving, strong communication skills, and the ability to work independently or as part of a team. The ideal candidate will be comfortable working in a dynamic environment and be able to manage multiple projects simultaneously.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Information Systems or equivalent education and work experience.

Experience: 5-7 years of experience in supporting an enterprise systems environment.

Required Skills:

Specific knowledge of multiple Windows Server platform(s) and various versions of IIS, Exchange Server, and VMWare hosted on various architectures.
Experience installing, configuring, and maintaining complex Windows-based systems.
Experienced in Active Directory design, migration, setup, and implementation.
Experience with Microsoft Office 365 and Exchange Online.
Experience with Microsoft Active Directory Federated Services.

Preferred Skills:

Experience with Microsoft Azure or other cloud platforms.
Familiarity with ITIL or other IT service management frameworks.
Knowledge of PowerShell scripting.

📝 Enhancement Note: While not explicitly required, experience with cloud platforms and IT service management frameworks would be beneficial in this role. Additionally, familiarity with PowerShell scripting would be an asset in automating administrative tasks.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Storage Solutions: Include examples of enterprise storage solutions you've designed, implemented, or maintained.
Troubleshooting: Highlight complex hardware or software issues you've successfully troubleshot and resolved.
System Security: Demonstrate your ability to establish and implement system security policies and procedures.
Performance Optimization: Showcase projects where you've improved system efficiency, reliability, or performance.
Backup & Recovery: Provide examples of backup and recovery procedures you've developed or maintained.

Technical Documentation:

System Documentation: Include documentation for Windows infrastructure and applications you've supported.
Process Documentation: Demonstrate your ability to document processes, procedures, and best practices.

📝 Enhancement Note: When preparing your portfolio, focus on projects that demonstrate your technical skills and problem-solving abilities. Include any relevant certifications or training that showcase your expertise in Windows Server administration and Active Directory.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Dubai is estimated to be between AED 25,000 - AED 35,000 per month, based on market research and regional adjustments for a mid-level server administrator.

Benefits:

Comprehensive medical and dental insurance.
Life and disability insurance.
Retirement savings plan with company match.
Employee assistance program.
Professional development opportunities.

Working Hours: The standard workweek is 40 hours, with the option to work overtime as necessary. Flexible working hours may be available for some roles.

📝 Enhancement Note: While the salary range is an estimate, candidates are encouraged to research and negotiate based on their experience and the value they bring to the role. Additionally, benefits may vary depending on the specific position and location.

🎯 Team & Company Context

🏢 Company Culture

Industry: Black Box is a leading technology solutions provider, focusing on accelerating customers' business growth through innovative IT infrastructure solutions.

Company Size: With over 2,500 team members in 24 countries, Black Box offers a global presence and a diverse range of opportunities for career growth and development.

Founded: Black Box was founded in 1976 and is a wholly-owned subsidiary of AGC Networks.

Team Structure:

The IT Systems Engineer will work within the IT department, collaborating with various teams, including application development, network administration, and database administration.
This role may have supervisory responsibilities, depending on the specific position and team structure.

Development Methodology:

Black Box follows a structured project management approach, with a focus on delivering high-value products and services.
The company encourages continuous learning and innovation, with a strong emphasis on staying relevant in the market.

Company Website: Black Box Careers

📝 Enhancement Note: Black Box values relationships with its team members, clients, and stakeholders, fostering a collaborative and innovative work environment. The company's global presence offers opportunities for career growth and development, with a focus on continuous learning and staying relevant in the market.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on designing, implementing, and maintaining enterprise storage solutions. The ideal candidate will have a strong background in Windows Server administration, Active Directory, and Microsoft Office 365.

Reporting Structure: The IT Systems Engineer will report directly to the IT Manager or a similar role, depending on the specific position and team structure.

Technical Impact: This role has a significant impact on the overall performance and stability of the Windows infrastructure, ensuring that systems are secure, efficient, and reliable.

Growth Opportunities:

Technical Growth: With Black Box's focus on continuous learning and staying relevant in the market, there are ample opportunities for technical growth and specialization.
Leadership Growth: As the company continues to expand, there may be opportunities for the IT Systems Engineer to take on more leadership responsibilities, such as mentoring junior team members or managing projects.
Global Opportunities: With a global presence in 24 countries, Black Box offers opportunities for international assignments and career growth.

📝 Enhancement Note: Black Box's focus on continuous learning and innovation, combined with its global presence, provides numerous opportunities for career growth and development. The ideal candidate will be proactive, collaborative, and committed to staying relevant in the market.

🌐 Work Environment

Office Type: Black Box's office environment is professional and collaborative, with a focus on open communication and teamwork.

Office Location(s): Black Box has offices in Dubai, United Arab Emirates, and other locations worldwide.

Workspace Context:

Collaboration: The IT Systems Engineer will work closely with various teams, including application development, network administration, and database administration.
Tools & Equipment: Black Box provides the necessary tools and equipment for the IT Systems Engineer to perform their job effectively, including access to relevant software, hardware, and documentation.
Work Schedule: The standard workweek is 40 hours, with the option to work overtime as necessary. Flexible working hours may be available for some roles.

Work Schedule: The work schedule may vary depending on the specific position and team structure. Some roles may require on-call rotation or weekend work to ensure system availability and performance.

📝 Enhancement Note: Black Box's collaborative work environment encourages open communication and teamwork, with a focus on delivering high-value products and services. The company provides the necessary tools and equipment for the IT Systems Engineer to perform their job effectively, with a flexible work schedule that accommodates the needs of the role and the team.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief phone or video call to assess communication skills and technical fit for the role.
Technical Assessment: A hands-on assessment of the candidate's technical skills, focusing on Windows Server administration, Active Directory, and Microsoft Office 365.
On-site Interview: A face-to-face interview with the hiring manager and other team members to assess cultural fit and technical expertise.
Final Decision: A final decision will be made based on the candidate's technical skills, cultural fit, and alignment with the company's values.

Portfolio Review Tips:

Storage Solutions: Highlight your experience with enterprise storage solutions, including design, implementation, and maintenance.
Troubleshooting: Demonstrate your ability to troubleshoot and resolve complex hardware or software issues.
System Security: Showcase your expertise in establishing and implementing system security policies and procedures.
Performance Optimization: Provide examples of projects where you've improved system efficiency, reliability, or performance.
Backup & Recovery: Include examples of backup and recovery procedures you've developed or maintained.

Technical Challenge Preparation:

Windows Server Administration: Brush up on your knowledge of Windows Server administration, including installation, configuration, and maintenance.
Active Directory: Familiarize yourself with Active Directory design, migration, setup, and implementation.
Microsoft Office 365: Review your experience with Microsoft Office 365 and Exchange Online.
Problem-Solving: Practice your problem-solving skills and be prepared to think critically and creatively.

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: Black Box's interview process focuses on assessing the candidate's technical skills, cultural fit, and alignment with the company's values. The ideal candidate will be proactive, collaborative, and committed to staying relevant in the market. By preparing for the interview process and tailoring your portfolio to the role's requirements, you'll increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on server administration and infrastructure)

Backend & Server Technologies:

Windows Server: Experience with multiple Windows Server platforms and various versions of IIS, Exchange Server, and VMWare is required.
Active Directory: Familiarity with Active Directory design, migration, setup, and implementation is essential.
Microsoft Office 365: Experience with Microsoft Office 365 and Exchange Online is required.

Development & DevOps Tools:

PowerShell: Familiarity with PowerShell scripting is preferred for automating administrative tasks.
IT Service Management: Experience with ITIL or other IT service management frameworks is beneficial.
Cloud Platforms: Experience with Microsoft Azure or other cloud platforms is preferred.

📝 Enhancement Note: Black Box's technology stack focuses on Windows Server administration, Active Directory, and Microsoft Office 365. Familiarity with PowerShell scripting, IT service management frameworks, and cloud platforms would be beneficial in this role.

👥 Team Culture & Values

Web Development Values:

Innovation: Black Box values innovation and encourages continuous learning and improvement.
Ownership: The company fosters a culture of ownership, with team members taking responsibility for their work and the success of the team.
Transparency: Black Box promotes open communication and collaboration, with a focus on transparency and honesty.
Respect: The company values diversity and inclusion, with a strong emphasis on respect for all team members.
Open-Mindedness: Black Box encourages a culture of open-mindedness, with a focus on staying relevant in the market and embracing new ideas and technologies.

Collaboration Style:

Cross-Functional Integration: The IT Systems Engineer will work closely with various teams, including application development, network administration, and database administration.
Code Review Culture: Black Box encourages a culture of code review and peer programming, with a focus on continuous learning and improvement.
Knowledge Sharing: The company fosters a culture of knowledge sharing, with team members collaborating and learning from one another.

📝 Enhancement Note: Black Box's culture is built on innovation, ownership, transparency, respect, and open-mindedness. The company values diversity and inclusion, with a focus on staying relevant in the market and embracing new ideas and technologies. The ideal candidate will be proactive, collaborative, and committed to continuous learning and improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Enterprise Storage Solutions: Design, implement, and maintain enterprise storage solutions that are secure, efficient, and reliable.
Hardware & Software Troubleshooting: Troubleshoot and resolve complex hardware or software issues, including enterprise data servers.
System Security: Establish and implement policies, procedures, and technologies to ensure Windows system security.
Performance Optimization: Recommend and execute modifications to improve system efficiency, reliability, and performance.
Backup & Recovery: Define and perform system backups and recovery procedures to ensure stable performance for the storage environment.

Learning & Development Opportunities:

Technical Skill Development: Black Box offers opportunities for technical skill development, with a focus on continuous learning and staying relevant in the market.
Leadership Development: As the company continues to expand, there may be opportunities for the IT Systems Engineer to take on more leadership responsibilities, such as mentoring junior team members or managing projects.
Conference Attendance & Certification: Black Box encourages team members to attend industry conferences and obtain relevant certifications to stay current in the market.

📝 Enhancement Note: Black Box's technical challenges require a strong background in Windows Server administration, Active Directory, and Microsoft Office 365. The company offers numerous opportunities for technical skill development, leadership development, and staying current in the market.

💡 Interview Preparation

Technical Questions:

Windows Server Administration: Be prepared to discuss your experience with Windows Server administration, including installation, configuration, and maintenance.
Active Directory: Familiarize yourself with Active Directory design, migration, setup, and implementation.
Microsoft Office 365: Review your experience with Microsoft Office 365 and Exchange Online.
Problem-Solving: Practice your problem-solving skills and be prepared to think critically and creatively.

Company & Culture Questions:

Black Box Culture: Research Black Box's culture and be prepared to discuss how your values align with the company's.
Team Dynamics: Familiarize yourself with Black Box's team dynamics and be prepared to discuss how you would collaborate and contribute to the team's success.
Market Awareness: Stay current on industry trends and be prepared to discuss how you would help Black Box stay relevant in the market.

Portfolio Presentation Strategy:

Storage Solutions: Highlight your experience with enterprise storage solutions, including design, implementation, and maintenance.
Troubleshooting: Demonstrate your ability to troubleshoot and resolve complex hardware or software issues.
System Security: Showcase your expertise in establishing and implementing system security policies and procedures.
Performance Optimization: Provide examples of projects where you've improved system efficiency, reliability, or performance.
Backup & Recovery: Include examples of backup and recovery procedures you've developed or maintained.

📝 Enhancement Note: Black Box's interview process focuses on assessing the candidate's technical skills, cultural fit, and alignment with the company's values. By preparing for the interview process and tailoring your portfolio to the role's requirements, you'll increase your chances of success.

📌 Application Steps

To apply for this IT Systems Engineer position:

Submit Your Application: Visit the Black Box Careers website and search for the IT Systems Engineer position in Dubai. Click on the job listing and follow the instructions to submit your application.
Tailor Your Resume: Highlight your relevant experience with Windows Server administration, Active Directory, and Microsoft Office 365. Include any relevant certifications or training that showcase your expertise in the field.
Prepare Your Portfolio: Tailor your portfolio to the role's requirements, focusing on projects that demonstrate your technical skills and problem-solving abilities. Include any relevant certifications or training that showcase your expertise in the field.
Research Black Box: Familiarize yourself with Black Box's culture, team dynamics, and market position. Be prepared to discuss how your values align with the company's and how you would contribute to the team's success.
Prepare for the Interview: Review the interview process and be prepared to discuss your technical skills, cultural fit, and alignment with Black Box's values. Practice your problem-solving skills and be prepared to think critically and creatively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

IT Systems Engineer