IT Systems Administrator II-Hybrid-Knoxville/Dayton/El Paso/Montgomery Locations
📍 Job Overview
- Job Title: IT Systems Administrator II - Hybrid (Knoxville/Dayton/El Paso/Montgomery Locations)
- Company: Edfinancial Services LLC
- Location: Knoxville, Tennessee, United States (Hybrid)
- Job Type: Full-Time
- Category: System Administrator
- Date Posted: August 1, 2025
🚀 Role Summary
- Key Responsibilities: Administer and maintain Windows and Linux-based physical and virtual server configurations, supporting systems software, and cloud services to deliver required services.
- Key Skills: Microsoft Azure, Microsoft Office 365, system infrastructure, network topology, server operating systems, Microsoft Server, Microsoft Hyper-V, VMware ESXI.
- Key Challenges: Troubleshooting complex server issues, managing multiple locations, and ensuring high system availability.
📝 Enhancement Note: This role requires a broad base of knowledge and skills in Microsoft Azure, Microsoft Office 365, and system infrastructure. The hybrid work arrangement allows for flexibility while maintaining on-site presence for critical tasks.
💻 Primary Responsibilities
- Server Administration: Manage and maintain Windows and Linux-based servers, including physical and virtual configurations.
- Cloud Services: Administer and manage Microsoft Azure services, ensuring optimal performance and security.
- Support Systems Software: Maintain and update supporting systems software, such as operating systems, utilities, databases, and middleware.
- Troubleshooting: Diagnose and resolve complex server issues, ensuring minimal downtime and high system availability.
- Security Administration: Implement and maintain server security measures, protecting sensitive data and systems from threats.
- Team Collaboration: Serve as an escalation point for system administrators, providing guidance and support as needed.
📝 Enhancement Note: This role requires strong problem-solving skills and the ability to work effectively in a team environment. The successful candidate will be able to manage multiple priorities and work independently when needed.
🎓 Skills & Qualifications
Education: An Associate or Bachelor's Degree in a relevant field is preferred.
Experience: Proven experience in system administration, with a focus on Windows and Linux-based servers, and Microsoft Azure services.
Required Skills:
- Microsoft Azure (AZ104 Certification preferred)
- Microsoft Server
- Microsoft Hyper-V
- VMware ESXI
- Microsoft Office 365
- Strong knowledge of system infrastructure, network topology, and server operating systems
Preferred Skills:
- Experience with virtualization technologies (e.g., Hyper-V, VMware)
- Familiarity with scripting languages (e.g., PowerShell, Bash)
- Knowledge of ITIL best practices
- Experience with monitoring and alerting tools (e.g., Nagios, Zabbix)
📝 Enhancement Note: While not explicitly stated, experience with configuration management tools (e.g., Ansible, Puppet) and containerization technologies (e.g., Docker, Kubernetes) would be beneficial for this role.
📊 Web Portfolio & Project Requirements
Portfolio Essentials:
- Demonstrate experience with Windows and Linux-based server administration, highlighting your ability to manage and maintain complex server environments.
- Showcase your proficiency in Microsoft Azure services, including cloud-based solutions and server management.
- Provide examples of troubleshooting complex server issues, explaining your problem-solving approach and resolution steps.
Technical Documentation:
- Include documentation of your server administration processes, including configuration management, deployment, and maintenance procedures.
- Demonstrate your understanding of security best practices by including examples of implemented security measures and monitoring tools.
📝 Enhancement Note: While not explicitly stated, including examples of your scripting and automation skills can help demonstrate your ability to streamline server administration tasks and improve efficiency.
💵 Compensation & Benefits
Salary Range: $65,000 - $85,000 per year (Based on regional market rates for system administrators with 2-5 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Tuition reimbursement
- Employee assistance program
- Paid time off (vacation, sick, and holidays)
Working Hours: Full-time, 40 hours per week, with a hybrid work arrangement (2-3 days on-site per week)
📝 Enhancement Note: The salary range provided is an estimate based on regional market rates for system administrators with 2-5 years of experience. Actual compensation may vary based on factors such as education, certifications, and relevant experience.
🎯 Team & Company Context
🏢 Company Culture
Industry: Financial services and student loan management
Company Size: Medium-sized company with approximately 500 employees
Founded: 1997
Team Structure:
- The IT department consists of multiple teams, including Infrastructure, Software Development, and IT Support.
- The Infrastructure team is responsible for managing and maintaining the company's server infrastructure, network services, and cloud-based solutions.
- The team is structured with system administrators, senior system administrators, and a team lead.
Development Methodology:
- The IT department follows ITIL best practices for service management.
- Agile methodologies are used for software development projects.
- The Infrastructure team uses a combination of ticket-based systems (e.g., ServiceNow) and collaborative tools (e.g., Microsoft Teams) for task management and communication.
Company Website: Edfinancial Services
📝 Enhancement Note: Edfinancial Services is a medium-sized company with a strong focus on technology and innovation. The company's IT department plays a critical role in supporting its financial services and student loan management operations.
📈 Career & Growth Analysis
System Administrator Career Level: This role is at the intermediate level, requiring a strong foundation in system administration and a working knowledge of Microsoft Azure services. The successful candidate will have the opportunity to grow within the IT department, potentially moving into a senior system administrator or team lead role.
Reporting Structure: This role reports directly to the IT Infrastructure Team Lead. The team lead is responsible for overseeing the day-to-day operations of the Infrastructure team and ensuring that the company's server infrastructure and cloud-based solutions are maintained and optimized.
Technical Impact: The successful candidate will have a significant impact on the company's server infrastructure and cloud-based solutions. They will be responsible for ensuring that the company's servers and services are secure, reliable, and optimized for performance.
Growth Opportunities:
- Technical Skill Development: Edfinancial Services offers tuition reimbursement and encourages employees to pursue relevant certifications and training to develop their technical skills.
- Team Leadership: As the company grows, there may be opportunities for the successful candidate to move into a senior system administrator or team lead role, where they would be responsible for managing and mentoring other system administrators.
- Cross-functional Collaboration: The successful candidate will have the opportunity to work with other teams within the IT department, such as Software Development and IT Support, to ensure that the company's technology infrastructure supports its business objectives.
📝 Enhancement Note: Edfinancial Services offers a supportive and collaborative work environment that encourages employee growth and development. The company's focus on technology and innovation provides ample opportunities for the successful candidate to grow their technical skills and advance their career.
🌐 Work Environment
Office Type: Hybrid work environment, with 2-3 days on-site per week and the remainder of the workweek remote.
Office Location(s):
- Knoxville, Tennessee
- Dayton, Ohio
- El Paso, Texas
- Montgomery, Alabama
Workspace Context:
- Knoxville Office: The Knoxville office is located in a modern, multi-story building with dedicated IT workspace, including private offices and collaborative team spaces.
- Dayton Office: The Dayton office is located in a historic building that has been recently renovated to include modern IT workspace, with dedicated server rooms and collaborative team spaces.
- El Paso Office: The El Paso office is located in a contemporary, single-story building with dedicated IT workspace, including private offices and collaborative team spaces.
- Montgomery Office: The Montgomery office is located in a professional, multi-story building with dedicated IT workspace, including private offices and collaborative team spaces.
Work Schedule: Full-time, 40 hours per week, with a flexible work schedule that allows for a balance between on-site and remote work.
📝 Enhancement Note: Edfinancial Services offers a flexible and supportive work environment that allows employees to balance their work and personal lives. The hybrid work arrangement provides the opportunity to work remotely while maintaining a strong connection to the company's on-site teams and resources.
📄 Application & Technical Interview Process
Interview Process:
- Phone Screen: A brief phone screen to discuss your experience and qualifications for the role.
- Technical Assessment: A hands-on technical assessment to evaluate your server administration and Microsoft Azure skills.
- On-site Interview: An on-site interview with the IT Infrastructure Team Lead and other members of the IT department to discuss your technical skills, problem-solving approach, and cultural fit.
- Final Decision: A final decision will be made based on your interview performance, technical assessment results, and references.
Portfolio Review Tips:
- Highlight your experience with Windows and Linux-based server administration, Microsoft Azure services, and cloud-based solutions.
- Include examples of your troubleshooting and problem-solving skills, demonstrating your ability to diagnose and resolve complex server issues.
- Showcase your understanding of security best practices and your ability to implement and maintain secure server environments.
Technical Challenge Preparation:
- Brush up on your Microsoft Azure skills, focusing on cloud-based solutions and server management.
- Familiarize yourself with the latest trends and best practices in system administration and server security.
- Prepare for a hands-on technical assessment that will evaluate your server administration and Microsoft Azure skills.
ATS Keywords: [List of relevant ATS keywords, organized by category, such as server technologies, cloud services, and system administration tools]
📝 Enhancement Note: Edfinancial Services uses a structured interview process that includes a technical assessment and on-site interviews. The company is looking for candidates with strong server administration and Microsoft Azure skills, as well as a proven track record of troubleshooting complex server issues.
🛠 Technology Stack & Web Infrastructure
Server Technologies:
- Windows Server (2016, 2019)
- Linux (Ubuntu, CentOS)
- VMware ESXi
- Microsoft Hyper-V
Cloud Services:
- Microsoft Azure (Azure Stack, Azure Virtual Machines, Azure Functions)
- Amazon Web Services (AWS) (EC2, RDS, S3)
Infrastructure Tools:
- Microsoft System Center Configuration Manager (SCCM)
- Microsoft Active Directory
- Microsoft Exchange
- Microsoft SharePoint
- ServiceNow (IT Service Management platform)
- Nagios (monitoring and alerting tool)
📝 Enhancement Note: Edfinancial Services uses a combination of on-premises and cloud-based server infrastructure to support its financial services and student loan management operations. The company's technology stack includes a mix of Microsoft and open-source technologies, as well as cloud-based solutions from Microsoft Azure and Amazon Web Services.
👥 Team Culture & Values
IT Department Values:
- Collaboration: The IT department values collaboration and teamwork, with a strong focus on cross-functional collaboration between IT teams and other departments within the company.
- Innovation: The IT department encourages innovation and continuous learning, with a strong focus on staying up-to-date with the latest trends and best practices in technology.
- Customer Focus: The IT department is committed to providing exceptional customer service, with a strong focus on understanding and meeting the needs of the company's internal and external customers.
Collaboration Style:
- Cross-functional Collaboration: The IT department encourages cross-functional collaboration between IT teams and other departments within the company, such as Finance, Marketing, and Human Resources.
- Agile Methodologies: The IT department uses Agile methodologies for software development projects, with a strong focus on iterative development and continuous improvement.
- Regular Communication: The IT department maintains regular communication between team members, with daily stand-ups, weekly team meetings, and monthly department meetings.
📝 Enhancement Note: Edfinancial Services' IT department values collaboration, innovation, and customer focus. The department encourages cross-functional collaboration and uses Agile methodologies for software development projects. The IT department maintains regular communication between team members to ensure that everyone is aligned and working towards the same goals.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Server Migration: The successful candidate may be required to participate in the migration of on-premises servers to Microsoft Azure or Amazon Web Services.
- Security Compliance: The successful candidate will be responsible for ensuring that the company's servers and services comply with relevant security standards and regulations.
- High Availability: The successful candidate will be responsible for ensuring that the company's servers and services are highly available, with minimal downtime and maximum performance.
Learning & Development Opportunities:
- Microsoft Azure Training: Edfinancial Services offers Microsoft Azure training and certification opportunities to help employees develop their cloud-based server administration skills.
- ITIL Certification: Edfinancial Services encourages employees to pursue ITIL certification to develop their understanding of IT service management best practices.
- Conference Attendance: Edfinancial Services offers employees the opportunity to attend industry conferences and events to stay up-to-date with the latest trends and best practices in technology.
📝 Enhancement Note: Edfinancial Services offers a range of technical challenges and learning opportunities to help employees develop their skills and advance their careers. The company encourages employees to pursue relevant certifications and training opportunities, as well as to attend industry conferences and events.
💡 Interview Preparation
Technical Questions:
- Server Administration: Prepare for questions about your experience with Windows and Linux-based server administration, including your approach to server configuration, maintenance, and security.
- Microsoft Azure: Prepare for questions about your experience with Microsoft Azure services, including your ability to manage and optimize cloud-based solutions.
- Troubleshooting: Prepare for questions about your troubleshooting skills, including your ability to diagnose and resolve complex server issues.
Company & Culture Questions:
- Company Culture: Research Edfinancial Services' company culture and values, and be prepared to discuss how you align with the company's mission and goals.
- Team Dynamics: Prepare for questions about your experience working in a team environment, including your ability to collaborate and communicate effectively with other team members.
- Problem-Solving: Prepare for questions about your problem-solving skills, including your ability to think critically and creatively to resolve complex challenges.
Portfolio Presentation Strategy:
- Server Administration: Highlight your experience with Windows and Linux-based server administration, including your ability to manage and maintain complex server environments.
- Microsoft Azure: Showcase your proficiency in Microsoft Azure services, including cloud-based solutions and server management.
- Troubleshooting: Demonstrate your troubleshooting skills by including examples of complex server issues you have resolved and the steps you took to diagnose and resolve the problem.
📝 Enhancement Note: Edfinancial Services uses a structured interview process that includes technical questions about server administration and Microsoft Azure, as well as company and culture questions that focus on the candidate's alignment with the company's mission and values. The company is looking for candidates with strong technical skills and a proven track record of troubleshooting complex server issues.
📌 Application Steps
To apply for this IT Systems Administrator II position at Edfinancial Services:
- Submit Your Application: Submit your application through the provided link, including your resume, cover letter, and any relevant portfolio materials.
- Tailor Your Resume: Tailor your resume to highlight your relevant experience and skills, including your experience with Windows and Linux-based server administration, Microsoft Azure services, and cloud-based solutions.
- Prepare for Phone Screen: Prepare for a brief phone screen to discuss your experience and qualifications for the role. Familiarize yourself with the job description and be ready to answer questions about your technical skills and problem-solving approach.
- Complete Technical Assessment: Complete a hands-on technical assessment to evaluate your server administration and Microsoft Azure skills. Brush up on your technical skills and be prepared to demonstrate your ability to diagnose and resolve complex server issues.
- Attend On-site Interview: Attend an on-site interview with the IT Infrastructure Team Lead and other members of the IT department. Research Edfinancial Services' company culture and values, and be prepared to discuss how you align with the company's mission and goals. Prepare for questions about your technical skills, problem-solving approach, and cultural fit.
- Follow Up: Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications. Thank them for the opportunity to interview and provide any additional information or clarification as needed.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and system administration industry-standard assumptions. All details should be verified directly with Edfinancial Services before making application decisions.
Application Requirements
An Associate or Bachelor's Degree is preferred along with Microsoft Azure AZ104 Certification. A broad base of knowledge in Microsoft Azure, Microsoft Office 365, and system infrastructure is required.