IT Systems Administrator II at D-Wave

📍 Job Overview

Key Responsibilities: Design, deploy, maintain, and support modern, secure, and scalable infrastructure. Manage and optimize core enterprise IT services, including Active Directory, Centrify, RSA, Outlook 365, and internal server and storage infrastructure. Administer security-related systems and tools, and collaborate with DevOps to support infrastructure and development needs.
Key Technologies: Linux administration, cloud platforms (AWS, Azure, GCP), Infrastructure as Code (Terraform), containerization tools (Kubernetes, Docker), automation/configuration tools, and cybersecurity tools (SIEM, antivirus, encryption).

Infrastructure Management:
- Design, deploy, monitor, and maintain modern, secure, and scalable infrastructure.
- Manage and optimize core enterprise IT services, including Active Directory/LDAP, Centrify, RSA, Outlook 365, and internal server and storage infrastructure (physical and virtual).
- Administer security-related systems and tools such as IDS, MDM, antivirus, central encryption management, and patch management to reduce operational and cyber risk.
Network Management:
- Manage and optimize IP networks, including VLANs, subnetting, access control, wireless networks, and VPNs across remote sites.
- Maintain monitoring and management systems (SNMP, Syslog, RMM) and support cybersecurity initiatives, including threat analysis, awareness training, and SIEM platform maintenance.
User Support & Troubleshooting:
- Provide occasional hands-on helpdesk support, including software and hardware installations, OS troubleshooting (Windows/macOS/Linux), system configuration, and file backup implementation.
- Troubleshoot and support enterprise and development computing systems, including performance tuning and tier 2 support for internal and external customers.
Collaboration & Project Management:
- Collaborate with DevOps to support infrastructure and development needs, including maintaining AWS connection points and leveraging tools like Kubernetes, Chef, and Terraform.
- Develop scripts and automation to improve IT workflows and operational efficiency.

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Experience:

5+ years of hands-on IT system administration experience in mid to large-sized environments.

Required Skills:

Strong knowledge of IP networking, including physical and logical network design, remote connectivity, and wireless infrastructure.
Proficiency with Linux administration (TCP/IP stack, shell scripting, NFS, NAS), and virtualization platforms including XCP-ng and VMware ESXi.
Experience with cloud platforms (AWS, Azure, GCP) and Infrastructure as Code (Terraform).
Proficiency with containerization tools (Kubernetes, Docker) and automation/configuration tools.
Experience with identity and access management systems (DC/Azure AD).
Familiarity with backup technologies and disaster recovery planning.

Preferred Skills:

Experience with cybersecurity tools and platforms (SIEM, awareness training software, IDS, antivirus, encryption).
Experience supporting SNMP/Syslog and remote monitoring/management solutions.
Excellent scripting and automation skills to enhance system performance and workflow.
Familiarity with ITIL practices.

Salary Range: [To be determined based on regional standards and experience level]
Benefits: Competitive pay, company ownership, and a range of meaningful benefits tailored to the employee's needs.

Web Technology Career Level: Mid to senior-level IT systems administration role with opportunities for growth in technical leadership and architecture decision-making.
Reporting Structure: Reports directly to the IT Manager, collaborating with cross-functional teams, including DevOps, development, and design.
Technical Impact: Designs and implements core IT infrastructure, ensuring seamless user experience, and drives innovation in IT systems and security.

Office Type: On-site, with occasional remote work and on-call rotation.
Office Location: Burnaby, British Columbia, Canada, with remote collaboration with global teams.
Workspace Context: Collaborative workspace with development, design, and marketing teams, fostering cross-functional collaboration and knowledge sharing.

Interview Process:
- Technical assessment focusing on Linux administration, cloud platforms, and scripting skills.
- Behavioral and situational interviews to evaluate problem-solving, communication, and teamwork skills.
- Final round with senior leadership to discuss career growth and company fit.
Portfolio Review Tips:
- Highlight relevant IT projects, including infrastructure design, network management, and security implementations.
- Demonstrate scripting and automation skills with examples of workflow improvements and efficiency gains.
Technical Challenge Preparation:
- Brush up on Linux administration, cloud platforms, and scripting languages (Bash, Python, PowerShell).
- Practice network design and security scenarios, and prepare for hands-on challenges involving infrastructure configuration and management.

Technical Questions:
- Linux administration, cloud platforms, network design, and security best practices.
- Scripting and automation techniques for IT workflows and operational efficiency.
- Infrastructure as Code (IaC) tools and methodologies.
Company & Culture Questions:
- D-Wave's mission, values, and approach to innovation in quantum computing.
- The role of IT systems administration in driving business success and user experience.
- Collaboration and communication within cross-functional teams, including development, design, and marketing.
Portfolio Presentation Strategy:
- Tailor the portfolio to showcase relevant IT projects, highlighting infrastructure design, network management, and security implementations.
- Prepare a live demo or presentation to walk through the portfolio, emphasizing user experience, performance optimization, and responsive design.

To apply for this IT Systems Administrator II position at D-Wave:

Submit your application through the application link provided.
Prepare a tailored resume highlighting relevant IT experience, skills, and accomplishments.
Craft a cover letter emphasizing your interest in the role and alignment with D-Wave's mission and values.
Prepare a portfolio showcasing relevant IT projects, infrastructure design, and network management achievements.
Practice technical interview questions and challenges, focusing on Linux administration, cloud platforms, and scripting skills.