📍 Job Overview

Job Title: IT Infrastructure Engineer II
Company: South Central Family Health Center
Location: Los Angeles, California, United States
Job Type: On-site, Full-time, Exempt
Category: Infrastructure Engineer
Date Posted: June 26, 2025
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Administer, optimize, and expand IT infrastructure, including Microsoft and VMware virtualization environments, networks, and cloud platforms.
Key Skills: VMware, Microsoft 365, Hybrid Active Directory, VEEAM, Fortinet, networking, cloud services, disaster recovery, security, and documentation.
Key Challenges: Collaborate with vendors and internal teams, remediate audit findings, and manage security incidents.

📝 Enhancement Note: This role requires a strong background in IT infrastructure management, with a focus on Microsoft and VMware environments. The ideal candidate will have experience in cloud platforms, networking, and security, as well as the ability to collaborate effectively with various teams.

💻 Primary Responsibilities

Infrastructure Management: Install, configure, and manage IT infrastructure, including networks, VMware virtual servers, VEEAM backup and recovery systems, cloud platforms, and hybrid Active Directory environments.
Microsoft 365 Administration: Manage and optimize the organization's Microsoft 365 tenant, including user management, security, and integration with on-premises Active Directory.
Security and Compliance: Implement security measures, remediate audit findings, coordinate security incident responses, and support customer due diligence inquiries.
Documentation and Collaboration: Document operational processes, system configurations, network topology, and architecture diagrams. Collaborate with IT management and other teams to ensure reliability and compliance.
Disaster Recovery: Develop and maintain disaster recovery test plans, security response procedures, and incident documentation.

📝 Enhancement Note: This role requires a deep understanding of IT infrastructure management, with a focus on Microsoft and VMware environments. The ideal candidate will have experience in cloud platforms, networking, and security, as well as the ability to collaborate effectively with various teams.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Computer Science, Management Information Systems, or a related field.

Experience: Extensive hands-on experience administering and supporting VMware virtualization environments in production settings. Previous experience as an IT infrastructure engineer, system administrator, support technician analyst, or similar role.

Required Skills:

Advanced expertise in VMware administration, including vSphere, vCenter, ESXi, and related technologies.
Strong knowledge of Microsoft 365 administration and integration with on-premises systems.
Experience deploying and managing Hybrid Active Directory environments.
Expertise in configuring and managing Fortinet SDWAN, switching, routing, and firewall solutions.
Practical experience with VEEAM backup and recovery systems, including disaster recovery planning and testing.

Preferred Skills:

Microsoft and/or networking certifications.

📝 Enhancement Note: While certifications are not required, they are highly desired for this role. Candidates with relevant certifications may have an advantage in the application process.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in IT infrastructure management, with a focus on Microsoft and VMware environments.
Showcase projects that highlight cloud platform management, networking, and security skills.
Include examples of disaster recovery planning and testing.

Technical Documentation:

Provide documentation of system configurations, network topology, and architecture diagrams.
Include examples of incident documentation and security response procedures.

📝 Enhancement Note: As this role requires a strong background in IT infrastructure management, candidates should emphasize their experience in this area in their portfolio. Include examples of system configurations, network diagrams, and incident documentation to demonstrate your technical skills.

💵 Compensation & Benefits

Salary Range: $120,000 - $130,000 USD per year

Benefits:

Health care
Dental
Life insurance
403 (b) Retirement plan
Education Reimbursement

Working Hours: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The salary range for this role is based on market research for IT infrastructure engineers in the Los Angeles area. The benefits package is competitive and includes health care, dental, life insurance, a 403 (b) retirement plan, and education reimbursement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare

Company Size: Medium (100-249 employees)

Founded: 1969

Team Structure:

The IT team consists of multiple engineers, administrators, and support staff.
The IT infrastructure engineer will work closely with the IT management team, as well as other internal teams such as clinical and administrative staff.
The IT team follows Agile methodologies for project management and software development.

Development Methodology:

The IT team follows Agile/Scrum methodologies for project management and software development.
Code reviews, testing, and quality assurance practices are in place to ensure the reliability and security of IT systems.
Deployment strategies, CI/CD pipelines, and server management are used to maintain and optimize IT infrastructure.

Company Website: scfhc.org

📝 Enhancement Note: South Central Family Health Center is a medium-sized healthcare organization with a focus on providing affordable and comprehensive health care to the diverse community of inner-city Los Angeles. The IT team follows Agile methodologies and works closely with other internal teams to ensure the reliability and security of IT systems.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level IT Infrastructure Engineer

Reporting Structure: The IT Infrastructure Engineer II will report directly to the IT Director and work closely with other IT team members.

Technical Impact: This role has a significant impact on the organization's IT infrastructure, ensuring the reliability, security, and performance of IT systems. The ideal candidate will have a strong background in IT infrastructure management and the ability to collaborate effectively with various teams.

Growth Opportunities:

Technical Growth: The ideal candidate will have the opportunity to learn and gain experience in new technologies, as well as advance their skills in IT infrastructure management.
Leadership Growth: With experience and demonstrated leadership skills, the candidate may have the opportunity to take on more senior roles within the IT team.

📝 Enhancement Note: This role offers opportunities for technical growth, as well as the potential for leadership development. The ideal candidate will have a strong background in IT infrastructure management and the ability to collaborate effectively with various teams.

🌐 Work Environment

Office Type: On-site, with a collaborative and caring environment focused on providing affordable and comprehensive health care to the community.

Office Location(s): 4425 S Central Ave, Los Angeles, CA 90011-3629

Workspace Context:

The IT team works in a collaborative environment, with a focus on providing high-quality, affordable, and culturally responsive services to the community.
The workspace includes multiple monitors and testing devices to ensure the reliability and performance of IT systems.
The IT team interacts with clinical and administrative staff to ensure the smooth operation of IT systems and the delivery of healthcare services.

Work Schedule: The work schedule is 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The work environment at South Central Family Health Center is collaborative and caring, with a focus on providing affordable and comprehensive health care to the community. The IT team works closely with clinical and administrative staff to ensure the smooth operation of IT systems and the delivery of healthcare services.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: The candidate will be asked to demonstrate their technical skills in IT infrastructure management, with a focus on Microsoft and VMware environments. This may include a hands-on assessment or case study.
Behavioral Interview: The candidate will be asked behavioral questions to assess their problem-solving skills, communication, and collaboration abilities.
Final Interview: The final interview will focus on the candidate's fit with the company culture and team dynamics.

Portfolio Review Tips:

Highlight experience in IT infrastructure management, with a focus on Microsoft and VMware environments.
Include examples of cloud platform management, networking, and security skills.
Showcase disaster recovery planning and testing examples.

Technical Challenge Preparation:

Brush up on VMware administration skills, including vSphere, vCenter, ESXi, and related technologies.
Familiarize yourself with Microsoft 365 administration, Hybrid Active Directory, VEEAM, and Fortinet SDWAN.
Prepare for behavioral questions that assess problem-solving skills, communication, and collaboration abilities.

ATS Keywords: IT Infrastructure, VMware, Microsoft 365, Hybrid Active Directory, VEEAM, Fortinet, Networking, Cloud Services, Disaster Recovery, Security, Documentation, Collaboration, Audit Remediation, User Management, Incident Response, System Configuration

📝 Enhancement Note: The interview process for this role includes a technical assessment, behavioral interview, and final interview. Candidates should prepare for technical questions related to IT infrastructure management, as well as behavioral questions that assess problem-solving skills, communication, and collaboration abilities.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

VMware vSphere, vCenter, ESXi
Microsoft 365
Hybrid Active Directory
VEEAM backup and recovery systems
Fortinet SDWAN, switching, routing, and firewall solutions

Development & DevOps Tools:

Not applicable for this role

📝 Enhancement Note: This role focuses on IT infrastructure management, with a focus on Microsoft and VMware environments. The ideal candidate will have experience in cloud platforms, networking, and security, as well as the ability to collaborate effectively with various teams.

👥 Team Culture & Values

Web Development Values:

User-Centric: The IT team focuses on providing high-quality, affordable, and culturally responsive services to the community.
Collaboration: The IT team works closely with clinical and administrative staff to ensure the smooth operation of IT systems and the delivery of healthcare services.
Continuous Learning: The IT team encourages ongoing learning and development to stay up-to-date with the latest technologies and best practices.
Quality Focus: The IT team is committed to ensuring the reliability, security, and performance of IT systems.

Collaboration Style:

The IT team follows Agile methodologies for project management and software development.
The team encourages collaboration, knowledge sharing, and technical mentoring to ensure the smooth operation of IT systems and the delivery of healthcare services.

📝 Enhancement Note: The IT team at South Central Family Health Center is user-centric, collaborative, and focused on continuous learning and quality. The team works closely with clinical and administrative staff to ensure the smooth operation of IT systems and the delivery of healthcare services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Microsoft and VMware Environments: The ideal candidate will have extensive experience in administering and supporting Microsoft and VMware environments in production settings.
Cloud Platform Management: The candidate should have experience in managing cloud platforms, including Microsoft 365 and Azure.
Networking and Security: The ideal candidate will have expertise in configuring and managing Fortinet SDWAN, switching, routing, and firewall solutions, as well as experience in security incident response and management.
Disaster Recovery Planning: The candidate should have practical experience with VEEAM backup and recovery systems, including disaster recovery planning and testing.

Learning & Development Opportunities:

Technical Skill Development: The ideal candidate will have the opportunity to learn and gain experience in new technologies, as well as advance their skills in IT infrastructure management.
Leadership Development: With experience and demonstrated leadership skills, the candidate may have the opportunity to take on more senior roles within the IT team.

📝 Enhancement Note: This role presents technical challenges in Microsoft and VMware environments, cloud platform management, networking and security, and disaster recovery planning. The ideal candidate will have extensive experience in these areas and be eager to learn and grow within the IT team.

💡 Interview Preparation

Technical Questions:

Microsoft and VMware Environments: Be prepared to discuss your experience in administering and supporting Microsoft and VMware environments in production settings.
Cloud Platform Management: Brush up on your knowledge of Microsoft 365 and Azure, and be prepared to discuss your experience in managing cloud platforms.
Networking and Security: Familiarize yourself with Fortinet SDWAN, switching, routing, and firewall solutions, and be prepared to discuss your experience in security incident response and management.
Disaster Recovery Planning: Review your experience with VEEAM backup and recovery systems, including disaster recovery planning and testing.

Company & Culture Questions:

Company Mission: Research South Central Family Health Center's mission and be prepared to discuss how your role contributes to achieving it.
Team Dynamics: Familiarize yourself with the IT team's structure and be prepared to discuss how you would collaborate with other team members to ensure the smooth operation of IT systems and the delivery of healthcare services.
Problem-Solving: Prepare examples of how you have solved technical challenges in previous roles and be ready to discuss your approach to problem-solving.

Portfolio Presentation Strategy:

Technical Walkthrough: Prepare a live demonstration of your technical skills in IT infrastructure management, with a focus on Microsoft and VMware environments.
Case Studies: Include examples of cloud platform management, networking, and security skills, as well as disaster recovery planning and testing.
User Experience: Highlight your ability to work collaboratively with clinical and administrative staff to ensure the smooth operation of IT systems and the delivery of healthcare services.

📝 Enhancement Note: The interview process for this role includes technical questions related to IT infrastructure management, as well as company and culture questions that assess the candidate's fit with the organization's mission and team dynamics. Candidates should prepare for a technical walkthrough and case studies that demonstrate their skills and experience in IT infrastructure management.

📌 Application Steps

To apply for this IT Infrastructure Engineer II position:

Customize Your Portfolio: Highlight your experience in IT infrastructure management, with a focus on Microsoft and VMware environments. Include examples of cloud platform management, networking, and security skills, as well as disaster recovery planning and testing.
Optimize Your Resume: Emphasize your technical skills and experience in IT infrastructure management. Include relevant keywords and tailor your resume to the specific requirements of this role.
Prepare for Technical Interview: Brush up on your technical skills in IT infrastructure management, with a focus on Microsoft and VMware environments. Familiarize yourself with the company's technology stack and be ready to discuss your experience in cloud platform management, networking, and security.
Research the Company: Familiarize yourself with South Central Family Health Center's mission, values, and culture. Be prepared to discuss how your role contributes to achieving the organization's mission and how you would collaborate with other team members to ensure the smooth operation of IT systems and the delivery of healthcare services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

IT Infrastructure Engineer II