IT Cloud Engineer III - Exchange and Citrix at World Kinect

📍 Job Overview

Job Title: IT Cloud Engineer III - Exchange and Citrix
Company: World Kinect
Location: Miami, Florida, United States (Remote)
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: 2025-07-02
Experience Level: 5-10 years
Remote Status: Remote

🚀 Role Summary

📝 Enhancement Note: This role focuses on managing and optimizing Exchange and Citrix environments, requiring a strong background in these technologies and a solid understanding of DevOps principles.
Design, implement, and maintain Exchange Hybrid and Citrix environments, ensuring high availability and performance.
Collaborate with cross-functional teams to integrate Exchange and Citrix with other systems and applications.
Drive problem-solving and continuous learning in a fast-paced, dynamic agile environment.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities emphasize hands-on management of Exchange and Citrix environments, as well as automation and optimization.
Design, Implement, and Maintain:
- Exchange Hybrid and Citrix environments, including mailbox databases, mail flow, and security settings.
- CI/CD pipelines for automated deployments of Exchange and Citrix components using infrastructure-as-code (IAC).
Manage and Optimize:
- Exchange servers and Citrix environments for user experience and application availability.
- Routine tasks and processes using scripting and automation tools.
Troubleshoot and Resolve:
- Issues related to Exchange and Citrix environments.
- Proactively identify and resolve issues using monitoring tools and dashboards.
Collaborate:
- With development and IT teams to ensure seamless integration of Exchange and Citrix with other systems and applications.
- With business stakeholders to understand and address their needs.

🎓 Skills & Qualifications

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience:

Proven experience in designing, implementing, and managing Exchange and Citrix environments.
Experience with DevOps principles, including CI/CD, automation, and IAC.

Required Skills:

Exchange Server Administration
Citrix Virtual Apps and Desktops
DevOps Practices (CI/CD, Automation, IAC)
Scripting (PowerShell, Python, TypeScript)
Monitoring Tools (New Relic, Cloud Watch, etc.)
Cloud Technologies (AWS and Azure) (preferred)
Networking Fundamentals
Operating Systems (Windows Server and Linux)
Active Directory and Entra ID
Troubleshooting and Problem-Solving
Collaboration and Communication

Preferred Skills:

Experience with Microsoft 365 and its related services.
Experience with Enterprise Back Solutions

Competencies:

Ability to drive problem-solving and self-driven to learn new technologies
Experience working in a fast-paced, dynamic agile environment
Ability to work effectively with cross-functional teams and business stakeholders
Technical expertise in managing cloud-based application platforms at scale
Excellent verbal and written communication skills

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: As this role focuses on infrastructure management, a portfolio should demonstrate relevant projects, case studies, and technical documentation showcasing Exchange and Citrix environments, automation, and optimization.

Portfolio Essentials:
- Case studies demonstrating Exchange and Citrix environment design, implementation, and management.
- Examples of automated deployments using CI/CD pipelines and IAC.
- Documentation showcasing troubleshooting, performance optimization, and issue resolution.
Technical Documentation:
- Code quality, commenting, and documentation standards for scripting and automation tasks.
- Version control, deployment processes, and server configuration for Exchange and Citrix environments.
- Testing methodologies, performance metrics, and optimization techniques for Exchange and Citrix environments.

💵 Compensation & Benefits

📝 Enhancement Note: Salary and benefits information was not provided in the job listing. Research indicates that the average salary for an IT Cloud Engineer III in the United States is around $120,000 - $150,000 per year, with benefits including health insurance, retirement plans, and paid time off.

Salary Range: $120,000 - $150,000 per year (based on market research and role complexity)
Benefits: Health insurance, retirement plans, paid time off (details not specified in the job listing)
Working Hours: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services
Company Size: Approximately 5,000 employees
Founded: Not specified in the provided information
Team Structure:
- The IT team at World Kinect consists of various roles, including IT Cloud Engineers, working together to manage and optimize IT infrastructure.
- The IT team collaborates with business stakeholders to understand and address their technology needs.
Development Methodology:
- Agile methodologies, including sprint planning, code review, testing, and quality assurance practices.
- CI/CD pipelines for automated deployment and server management.

📝 Enhancement Note: World Kinect promotes a high-performance culture that values innovative thinking, collaboration, and efficient execution, allowing employees to thrive in an entrepreneurial and culturally diverse environment.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on managing and optimizing Exchange and Citrix environments, as well as driving problem-solving and continuous learning.
Reporting Structure: The IT Cloud Engineer III reports to the IT leadership team and collaborates with cross-functional teams and business stakeholders.
Technical Impact: This role has a significant impact on the user experience and application availability of Exchange and Citrix environments, as well as the overall IT infrastructure at World Kinect.
Growth Opportunities:
- Technical leadership potential, including architecture decisions and team management.
- Technical skill development, with a focus on emerging technologies and cloud platforms.
- Continuous learning and professional development opportunities.

🌐 Work Environment

Office Type: World Kinect offers a remote work arrangement, allowing employees to work from home or a preferred location.
Office Location(s): Not specified in the job listing
Workspace Context:
- Remote work allows for a flexible workspace, with the option to use multiple monitors and testing devices.
- Collaboration with cross-functional teams and business stakeholders is encouraged, with regular communication and project updates.
Work Schedule: The work schedule is flexible, with the expectation of being available for deployment windows, maintenance, and project deadlines.

📄 Application & Technical Interview Process

📝 Enhancement Note: The application and interview process for this role is not specified in the job listing. However, applicants can expect a technical assessment, case studies, and behavioral questions focused on problem-solving, collaboration, and communication skills.

Interview Process:
- Technical assessment, focusing on Exchange and Citrix environment management, automation, and optimization.
- Case studies, demonstrating problem-solving, troubleshooting, and performance optimization skills.
- Behavioral questions, assessing collaboration, communication, and adaptability skills.
Portfolio Review Tips:
- Highlight case studies and technical documentation showcasing Exchange and Citrix environment management, automation, and optimization.
- Emphasize problem-solving, troubleshooting, and performance optimization skills.
- Demonstrate understanding of user experience and application availability considerations.
Technical Challenge Preparation:
- Brush up on Exchange and Citrix environment management, automation, and optimization skills.
- Practice problem-solving and troubleshooting techniques for Exchange and Citrix environments.
- Familiarize oneself with cloud technologies, networking fundamentals, and operating systems.

🛠 Technology Stack & Web Infrastructure

📝 Enhancement Note: The technology stack for this role is focused on Exchange and Citrix environments, with a strong emphasis on automation, optimization, and cloud technologies.
Frontend Technologies: Not applicable, as this role focuses on infrastructure management.
Backend & Server Technologies:
- Exchange Server Administration
- Citrix Virtual Apps and Desktops
- Cloud Technologies (AWS and Azure) (preferred)
Development & DevOps Tools:
- Infrastructure-as-code (IAC) tools (e.g., Terraform, Ansible, or PowerShell)
- CI/CD tools (e.g., Jenkins, Azure DevOps, or GitLab CI)
- Monitoring tools (e.g., New Relic, Cloud Watch, or Datadog)

👥 Team Culture & Values

Web Development Values:
- Innovative thinking and collaboration, driving problem-solving and continuous learning.
- Efficient execution, ensuring high availability and performance of Exchange and Citrix environments.
- Technical excellence, with a focus on managing cloud-based application platforms at scale.
Collaboration Style:
- Cross-functional integration between IT teams, business stakeholders, and other departments.
- Code review culture and peer programming practices for automation and optimization tasks.
- Knowledge sharing, technical mentoring, and continuous learning opportunities.

⚡ Challenges & Growth Opportunities

Technical Challenges:
- Managing and optimizing Exchange and Citrix environments in a dynamic, fast-paced environment.
- Automating deployments and routine tasks using scripting and automation tools.
- Troubleshooting and resolving complex issues related to Exchange and Citrix environments.
Learning & Development Opportunities:
- Technical skill advancement, with a focus on emerging technologies and cloud platforms.
- Conference attendance, certification, and community involvement in IT and cloud technologies.
- Technical mentorship, leadership development, and architecture decision-making opportunities.

💡 Interview Preparation

Technical Questions:
- Exchange and Citrix environment management, automation, and optimization questions.
- Problem-solving and troubleshooting scenarios for Exchange and Citrix environments.
- Cloud technologies, networking fundamentals, and operating systems questions.
Company & Culture Questions:
- Questions assessing collaboration, communication, and adaptability skills.
- Questions focused on understanding World Kinect's high-performance culture and entrepreneurial environment.
Portfolio Presentation Strategy:
- Highlight case studies and technical documentation showcasing Exchange and Citrix environment management, automation, and optimization.
- Demonstrate problem-solving, troubleshooting, and performance optimization skills.
- Emphasize understanding of user experience and application availability considerations.

📌 Application Steps

To apply for this IT Cloud Engineer III - Exchange and Citrix position at World Kinect:

Submit your application through the provided application link.
Customize your resume and portfolio to highlight relevant Exchange and Citrix environment management, automation, and optimization projects and skills.
Prepare for the technical interview by brushing up on your Exchange and Citrix environment management, automation, and optimization skills, as well as problem-solving and troubleshooting techniques.
Research World Kinect's high-performance culture and entrepreneurial environment to demonstrate your understanding and fit with the company's values.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and IT infrastructure management industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

IT Cloud Engineer III - Exchange and Citrix