📍 Job Overview

Job Title: Inside Systems Engineer
Company: Veeam Software
Location: Remote, Saudi Arabia
Job Type: Full-time
Category: Technical Sales & Pre-Sales
Date Posted: 2025-07-31
Experience Level: Mid-level (2-5 years)
Remote Status: On-site (with remote collaboration)

🚀 Role Summary

Key Responsibilities: Conduct virtual customer meetings and demos, manage proof-of-concept (POC) projects, support lead generation activities, and provide technical expertise to customers and partners.
Key Skills: Data protection, technical expertise, customer engagement, sales support, presentation skills, collaboration, problem-solving, time management, and strong communication skills.
Key Technologies: Veeam software, data protection technologies, virtualization technologies, monitoring tools, storage technologies, and cloud technologies.

📝 Enhancement Note: This role focuses on customer-facing technical support and sales enablement, requiring a strong understanding of Veeam software and relevant technologies, as well as excellent communication skills.

💻 Primary Responsibilities

Customer Engagement: Conduct virtual customer meetings and demonstrations, and support lead generation activities such as events, webinars, and user groups.
Technical Consulting: Collaborate with customers and partners to establish and translate business objectives into technical requirements, and provide pre-sales support to customers evaluating Veeam software.
POC Management: Implement and manage POCs to technical closure, ensuring successful adoption of Veeam technologies.
Feedback Collection: Work closely with product management to provide customer feedback and contribute to product improvement.
Mentoring & Knowledge Sharing: Train and mentor junior staff, and act as a point-of-reference for new hires and peer colleagues.

📝 Enhancement Note: This role requires a balance of technical expertise, strong communication skills, and the ability to work independently in a fast-paced environment.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Demonstrated customer-facing technical experience in data protection technologies, with a strong understanding of Veeam software and relevant technologies.

Required Skills:

Data protection technologies
Virtualization technologies
Monitoring tools and frameworks
Data life-cycle management with IT audit requirements
Excellent verbal and written communication skills
Ability to work independently with limited direction
Strong time management skills
Deployment of software solutions into complex environments

Preferred Skills:

Industry-based experience in storage, network, and/or cloud-based technologies
Relevant professional certifications (e.g., Veeam Certified Engineer, VMware Certified Professional, etc.)
English / Arabic language skills

📝 Enhancement Note: While not explicitly stated, having experience with IT infrastructure and cloud services would be beneficial for understanding the deployment and management of Veeam solutions in complex environments.

📊 Web Portfolio & Project Requirements (N/A for this role)

Portfolio Essentials: Not applicable for this role.

Technical Documentation: Not applicable for this role.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Saudi Arabia typically falls between SAR 15,000 - 25,000 per month, depending on experience and qualifications. This estimate is based on market research and regional salary standards for similar roles in the data protection and technical sales industries.

Benefits:

Competitive salary package
Health, dental, and vision insurance
Retirement savings plan with company matching
Employee stock purchase plan
Paid time off (vacation, sick leave, and holidays)
Employee discounts on Veeam products and services

Working Hours: Full-time (40 hours per week), with flexible scheduling to accommodate customer meetings and POC project timelines.

📝 Enhancement Note: The provided salary range is an estimate based on market research and may vary depending on the candidate's experience, qualifications, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Data resilience and backup solutions

Company Size: Medium to large (500-10,000 employees)

Founded: 2006

Team Structure:

The Inside Systems Engineer will work closely with the Inside Sales department and collaborate with other groups within the sales and support organization.
The role will report directly to the Manager, Inside Systems Engineering.

Development Methodology:

Agile/Scrum methodologies for software development and product improvement
Collaborative cross-functional teams, including sales, marketing, and product management
Regular customer feedback collection and integration into product development

Company Website: Veeam Software

📝 Enhancement Note: Veeam Software is a global leader in data resilience, focusing on data backup, recovery, and management. The company values innovation, customer focus, and continuous improvement, providing a dynamic work environment for technical professionals.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level (2-5 years of experience) with opportunities for growth into senior and leadership roles within the technical sales and pre-sales organization.

Reporting Structure: The Inside Systems Engineer will report directly to the Manager, Inside Systems Engineering, and collaborate with other teams within the sales and support organization.

Technical Impact: This role has a significant impact on customer satisfaction, sales enablement, and product improvement through the collection and communication of customer feedback and technical expertise.

Growth Opportunities:

Progression into senior technical sales or pre-sales roles, with increased responsibility and leadership opportunities
Specialization in specific product areas or customer segments, developing deep expertise in Veeam software and related technologies
Mentoring and training opportunities, contributing to the development of junior team members and fostering a culture of knowledge sharing and continuous learning

📝 Enhancement Note: This role offers a clear path for career progression within the technical sales and pre-sales organization, with opportunities for specialization and leadership development.

🌐 Work Environment

Office Type: On-site, with remote collaboration and virtual customer meetings

Office Location(s): Remote, Saudi Arabia (with potential for on-site collaboration with local teams and customers)

Workspace Context:

Collaborative work environment, with a focus on customer engagement and technical expertise
Access to necessary tools and resources for virtual customer meetings, demonstrations, and POC management
Flexible scheduling to accommodate customer meetings and project timelines

Work Schedule: Full-time (40 hours per week), with flexible scheduling to accommodate customer meetings and POC project timelines.

📝 Enhancement Note: The work environment for this role is primarily remote, with on-site collaboration and customer meetings as needed. The flexible work schedule allows for effective management of customer interactions and POC projects.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, technical background, and cultural fit.
Technical Assessment: A hands-on demonstration of technical skills, focusing on data protection technologies, Veeam software, and relevant industry knowledge.
Behavioral Interview: A discussion of past experiences and problem-solving approaches, focusing on customer engagement, collaboration, and time management.
Final Interview: A meeting with the hiring manager and other team members to discuss the candidate's fit for the role and the team's needs.

Portfolio Review Tips: Not applicable for this role.

Technical Challenge Preparation:

Brush up on data protection technologies, Veeam software, and relevant industry trends
Prepare examples of successful customer engagements, POC management, and technical problem-solving
Practice presenting technical information in a clear and concise manner, tailored to different audiences (e.g., technical decision-makers, business stakeholders)

ATS Keywords: Data protection, technical expertise, customer engagement, sales support, presentation skills, collaboration, problem-solving, time management, virtualization technologies, monitoring tools, storage technologies, cloud technologies, data life-cycle management, communication skills, technical consulting, mentoring.

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical expertise, communication skills, and customer engagement abilities, with a strong emphasis on data protection technologies and Veeam software.

🛠 Technology Stack & Web Infrastructure (N/A for this role)

Frontend Technologies: Not applicable for this role.

Backend & Server Technologies: Not applicable for this role.

Development & DevOps Tools: Not applicable for this role.

📝 Enhancement Note: As this role focuses on customer-facing technical support and sales enablement, the technology stack and web infrastructure are not the primary focus of the role. However, a strong understanding of Veeam software and relevant technologies is essential.

👥 Team Culture & Values

Web Development Values:

Customer Focus: Prioritize customer needs and provide exceptional support and guidance throughout the customer journey.
Technical Expertise: Develop and maintain deep knowledge of Veeam software and relevant technologies to provide accurate and effective technical guidance.
Collaboration: Work closely with cross-functional teams, including sales, marketing, and product management, to ensure customer success and drive product improvement.
Continuous Learning: Stay up-to-date with industry trends and emerging technologies, and share knowledge with team members to foster a culture of continuous improvement.

Collaboration Style:

Collaborative and customer-focused, with a strong emphasis on technical expertise and effective communication
Regular team meetings and knowledge-sharing sessions to ensure consistent messaging and best practice adoption
Cross-functional collaboration with sales, marketing, and product management teams to drive customer success and product improvement

📝 Enhancement Note: The team culture at Veeam Software is customer-focused, collaborative, and driven by technical expertise. The Inside Systems Engineer plays a critical role in ensuring customer success and driving product improvement through effective communication and knowledge sharing.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Keeping up-to-date with industry trends and emerging technologies in data protection and backup solutions
Managing complex customer environments and deployment scenarios
Providing technical guidance and support to customers with diverse technical backgrounds and requirements

Learning & Development Opportunities:

Specialization in specific product areas or customer segments, developing deep expertise in Veeam software and related technologies
Mentoring and training opportunities, contributing to the development of junior team members and fostering a culture of knowledge sharing and continuous learning
Attending industry conferences, workshops, and webinars to stay current with best practices and emerging trends in data protection and backup solutions

📝 Enhancement Note: The technical challenges and learning opportunities for this role are centered around developing and maintaining expertise in data protection technologies, Veeam software, and relevant industry trends. The role offers ample opportunities for specialization, mentoring, and continuous learning.

💡 Interview Preparation

Technical Questions:

Can you describe a complex customer environment you've worked with, and how you ensured a successful deployment of Veeam software?
How do you approach managing a proof-of-concept project, from initial customer engagement to technical closure?
Can you explain the data protection landscape, and how Veeam software fits into this ecosystem?

Company & Culture Questions:

How do you approach working with cross-functional teams, including sales, marketing, and product management, to drive customer success and product improvement?
Can you describe a time when you had to adapt to changes in roles or responsibilities, and how you handled the transition?
How do you ensure that you're providing accurate and effective technical guidance to customers with diverse technical backgrounds and requirements?

Portfolio Presentation Strategy: Not applicable for this role.

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical expertise, communication skills, and customer engagement abilities, with a strong emphasis on data protection technologies and Veeam software. The interview questions are designed to evaluate the candidate's problem-solving skills, adaptability, and cultural fit within the team.

📌 Application Steps

To apply for this Inside Systems Engineer position at Veeam Software:

Submit your application: Click on the application link provided in the job listing.
Tailor your resume: Highlight your relevant experience in data protection technologies, Veeam software, and customer engagement. Emphasize your technical expertise, communication skills, and problem-solving abilities.
Prepare for the interview: Brush up on your knowledge of data protection technologies, Veeam software, and relevant industry trends. Practice presenting technical information in a clear and concise manner, tailored to different audiences.
Research the company: Familiarize yourself with Veeam Software's products, services, and company culture. Understand the data protection landscape and Veeam's role within it.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions about the Inside Systems Engineer role at Veeam Software. All details should be verified directly with the hiring organization before making application decisions.

Inside Systems Engineer