Inside Systems Engineer at Fortinet

📍 Job Overview

Job Title: Inside Systems Engineer
Company: Fortinet
Location: Brussels, Belgium
Job Type: Full-time
Category: DevOps Engineer
Date Posted: June 23, 2025
Experience Level: Entry-level to Mid-level (0-2 years)
Remote Status: On-site

🚀 Role Summary

Pre-Sales Technical Support: Provide technical guidance to the sales team, helping them understand and position Fortinet's products and solutions effectively.
Customer Engagement: Collaborate with customers and partners to assess their needs, develop tailored solutions, and ensure customer success.
Technical Leadership: Maintain technical leadership in applicable technologies, such as data center, SDN, public cloud, security, and networking.
Cross-Team Collaboration: Work closely with internal teams to pursue sales opportunities and ensure ongoing customer support and growth.

📝 Enhancement Note: This role requires a strong balance between technical expertise and effective communication skills, as the Inside Systems Engineer will interact with both technical and non-technical stakeholders.

💻 Primary Responsibilities

Customer Requirement Assessment: Evaluate customer project requirements and align them with suitable Fortinet solutions.
Solution Development: Create compelling and accurate presentations of solutions tailored to customer needs using Fortinet's product and service portfolio.
Sales Team Support: Partner with the sales team to pursue sales opportunities and provide technical guidance throughout the pre-sales process.
Customer Success: Ensure ongoing customer success, support, and growth by maintaining strong customer relationships and addressing their evolving needs.
Continuous Learning: Keep up-to-date with the latest trends and developments in relevant technologies to maintain technical leadership.

📝 Enhancement Note: The primary responsibilities of this role require a strong focus on understanding customer needs, developing tailored solutions, and effectively communicating those solutions to both technical and non-technical stakeholders.

🎓 Skills & Qualifications

Education: A bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or a related field is required.

Experience: Candidates should have either 1 year of relevant pre/post-sales experience or 3 years of experience in a related field.

Required Skills:

Cybersecurity Fundamentals: Strong understanding of common cybersecurity issues, threats, attacks, and vulnerabilities.
Networking Fundamentals: Proficiency in the OSI model and common network protocols.
Critical Thinking: Ability to analyze complex problems and develop effective solutions.
Professional Communication: Excellent communication and presentation skills to engage with both technical and non-technical stakeholders.
General Knowledge: Familiarity with at least two of the following areas: Network Operations, Breach Detection and Prevention, Security Operations, DevOps, Wired and Wireless Access, Identity and Access Management, Public and Private Cloud, and Web Content and Security Acceleration.

Preferred Skills:

Sales Experience: Previous experience working in a sales or pre-sales environment.
Industry Certifications: Relevant certifications, such as Fortinet's Network Security Expert (NSE) certifications, can be an added advantage.

📝 Enhancement Note: While not explicitly stated, having experience with Fortinet's products and services would be beneficial for this role. Additionally, familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) could provide a competitive edge.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Technical Case Studies: Prepare case studies demonstrating your ability to assess customer needs, develop tailored solutions, and achieve successful outcomes.
Presentation Skills: Showcase your presentation skills by creating engaging and informative presentations that effectively communicate technical concepts to both technical and non-technical stakeholders.
Customer Success Stories: Highlight examples of how you have ensured ongoing customer success, support, and growth in previous roles.

Technical Documentation:

Solution Documentation: Document the solutions you develop for customers, outlining the problem, the proposed solution, and the expected outcomes.
Learning Documentation: Keep a record of your continuous learning journey, documenting new skills, technologies, and best practices you've acquired.

📝 Enhancement Note: As this role focuses on pre-sales technical support, your portfolio should emphasize your ability to understand customer needs, develop tailored solutions, and effectively communicate those solutions to stakeholders. Include examples of successful customer engagements and the positive impact you've made on their businesses.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between €35,000 and €50,000 per year, based on market research for entry-level to mid-level DevOps Engineer positions in Belgium.

Benefits: Fortinet offers a comprehensive benefits package, including:

Health insurance
Retirement savings plan
Employee stock purchase plan
Paid time off and holidays
Employee assistance program
Training and development opportunities

Working Hours: The standard workweek is 40 hours, with flexible working hours to accommodate customer needs and time zones.

📝 Enhancement Note: The salary range provided is an estimate based on market research for similar roles in Belgium. Actual salary offers may vary depending on the candidate's qualifications, experience, and the company's internal salary structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fortinet is a leading provider of cybersecurity solutions, operating in the network security industry.

Company Size: Fortinet is a large, global organization with a significant presence in the cybersecurity market. This size offers opportunities for career growth and exposure to diverse projects and technologies.

Founded: Fortinet was founded in 2000 and has since grown to become a publicly traded company on the NASDAQ stock exchange.

Team Structure:

Pre-Sales Team: The Inside Systems Engineer will work closely with the pre-sales team, collaborating to develop solutions and ensure customer success.
Sales Team: The role will involve regular interaction with the sales team to provide technical guidance and support throughout the pre-sales process.
Product Management & Engineering: The Inside Systems Engineer may work with product management and engineering teams to gather customer feedback and contribute to product development.

Development Methodology:

Agile: Fortinet uses Agile methodologies to manage projects and ensure customer satisfaction.
Collaboration: The company fosters a collaborative environment, encouraging cross-functional teamwork and knowledge sharing.
Continuous Learning: Fortinet prioritizes continuous learning and professional development, offering training and certification opportunities to its employees.

Company Website: Fortinet

📝 Enhancement Note: Fortinet's company culture emphasizes collaboration, continuous learning, and customer focus. The Inside Systems Engineer will play a crucial role in maintaining these values by working closely with various teams to develop tailored solutions and ensure customer success.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an entry-level to mid-level position, offering opportunities for career growth and professional development within Fortinet's pre-sales organization.

Reporting Structure: The Inside Systems Engineer will report directly to the Pre-Sales Manager and work closely with the sales team, product management, and engineering teams.

Technical Impact: The role will have a significant impact on Fortinet's customers, as the Inside Systems Engineer will be responsible for developing tailored solutions that meet their unique needs and drive their business success.

Growth Opportunities:

Career Progression: With experience and strong performance, the Inside Systems Engineer can progress to more senior pre-sales roles, such as Senior Systems Engineer or Solutions Architect.
Technical Skill Development: The role offers opportunities to develop expertise in Fortinet's products and services, as well as relevant technologies, such as cloud platforms and containerization.
Leadership Potential: As the Inside Systems Engineer gains experience and demonstrates strong performance, they may have the opportunity to take on leadership roles within the pre-sales organization.

📝 Enhancement Note: This role provides a strong foundation for a career in pre-sales technical support, offering opportunities for career growth, technical skill development, and leadership potential within Fortinet's organization.

🌐 Work Environment

Office Type: Fortinet's office in Brussels is a modern, collaborative workspace designed to facilitate teamwork and innovation.

Office Location(s): Fortinet's Brussels office is located in the heart of the city, offering easy access to public transportation and nearby amenities.

Workspace Context:

Collaborative Environment: The office features open-plan workspaces, encouraging collaboration and communication among team members.
Technical Infrastructure: The workspace is equipped with state-of-the-art technology, including high-speed internet, modern hardware, and specialized software tools.
Flexible Working Hours: Fortinet offers flexible working hours to accommodate customer needs and time zones, allowing employees to maintain a healthy work-life balance.

Work Schedule: The standard workweek is 40 hours, with flexible working hours to accommodate customer needs and time zones. The role may require occasional travel to customer sites or industry events.

📝 Enhancement Note: Fortinet's work environment fosters collaboration, innovation, and a healthy work-life balance. The flexible working hours and modern workspace enable employees to perform their best while maintaining a positive work environment.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your qualifications, experience, and interest in the role.
Technical Assessment: A hands-on technical assessment to evaluate your understanding of cybersecurity fundamentals, networking, and problem-solving skills.
Behavioral Interview: A structured interview focused on your problem-solving skills, communication, and collaboration abilities.
Final Interview: A meeting with the hiring manager and other key stakeholders to discuss your fit for the role and the team.

Portfolio Review Tips:

Customer Case Studies: Prepare detailed case studies demonstrating your ability to assess customer needs, develop tailored solutions, and achieve successful outcomes.
Presentation Skills: Practice your presentation skills, focusing on effectively communicating technical concepts to both technical and non-technical stakeholders.
Solution Documentation: Document the solutions you've developed for customers, outlining the problem, the proposed solution, and the expected outcomes.

Technical Challenge Preparation:

Cybersecurity Fundamentals: Brush up on your knowledge of common cybersecurity issues, threats, attacks, and vulnerabilities.
Networking Fundamentals: Review the OSI model and common network protocols to ensure a solid understanding of networking principles.
Problem-Solving Skills: Practice solving complex problems and developing effective solutions, focusing on real-world scenarios relevant to the role.

ATS Keywords: (Organized by category)

Cybersecurity: Cybersecurity fundamentals, cyber threat management, incident response, breach detection, security operations, identity management, web content security
Networking: Networking fundamentals, OSI model, network protocols, wired access, wireless access, network operations
Cloud: Public cloud, private cloud
DevOps: DevOps, containerization (Docker, Kubernetes)
Sales & Communication: Professional communication, presentation skills, customer success, customer relationship management
Problem-Solving: Critical thinking, problem-solving skills, solution development

📝 Enhancement Note: The interview process for this role will focus on evaluating your technical expertise, communication skills, and problem-solving abilities. Prepare thoroughly for each stage of the interview process, and be ready to demonstrate your skills and experience through customer case studies, technical assessments, and structured interviews.

🛠 Technology Stack & Web Infrastructure

Cybersecurity Tools: Fortinet's products and services, including FortiGate, FortiMail, FortiWeb, and FortiClient.

Networking Tools: Familiarity with common network protocols, such as TCP/IP, HTTP, and DNS, as well as networking devices, such as routers, switches, and firewalls.

Cloud Platforms: Familiarity with public cloud platforms, such as AWS, Azure, and Google Cloud, as well as containerization technologies, such as Docker and Kubernetes.

📝 Enhancement Note: While this role does not require deep technical expertise in specific tools or technologies, a solid understanding of Fortinet's products and services, as well as relevant networking and cloud technologies, will be essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Customer Focus: Fortinet prioritizes understanding and meeting customer needs, ensuring their success and satisfaction.
Innovation: The company encourages continuous learning and innovation, driving the development of cutting-edge cybersecurity solutions.
Collaboration: Fortinet fosters a collaborative environment, encouraging teamwork and knowledge sharing among employees.
Expertise: The company values technical expertise and continuous learning, enabling employees to maintain their leadership in the cybersecurity industry.

Collaboration Style:

Cross-Functional Teamwork: The Inside Systems Engineer will work closely with various teams, including pre-sales, sales, product management, and engineering, to develop tailored solutions and ensure customer success.
Knowledge Sharing: Fortinet encourages employees to share their knowledge and expertise with one another, fostering a culture of continuous learning and growth.
Customer-Centric Approach: The company prioritizes understanding and meeting customer needs, ensuring their success and satisfaction.

📝 Enhancement Note: Fortinet's team culture emphasizes collaboration, continuous learning, and customer focus. The Inside Systems Engineer will play a crucial role in maintaining these values by working closely with various teams to develop tailored solutions and ensure customer success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Customer Requirements Assessment: Develop strong listening and analytical skills to accurately assess customer project requirements and align them with suitable Fortinet solutions.
Solution Development: Hone your presentation skills to effectively communicate technical concepts to both technical and non-technical stakeholders.
Customer Success: Build strong customer relationships and maintain a customer-centric mindset to ensure ongoing customer success, support, and growth.

Learning & Development Opportunities:

Technical Skill Development: Fortinet offers training and certification opportunities to help employees develop their technical skills and maintain their leadership in the cybersecurity industry.
Career Progression: With experience and strong performance, the Inside Systems Engineer can progress to more senior pre-sales roles, such as Senior Systems Engineer or Solutions Architect.
Industry Engagement: Engage with industry events, webinars, and online forums to stay up-to-date with the latest trends and developments in the cybersecurity industry.

📝 Enhancement Note: This role presents various technical challenges and learning opportunities, enabling the Inside Systems Engineer to develop their skills, advance their career, and maintain their technical leadership in the cybersecurity industry.

💡 Interview Preparation

Technical Questions:

Cybersecurity Fundamentals: Be prepared to discuss common cybersecurity issues, threats, attacks, and vulnerabilities, as well as principles of cyber threat management and incident response.
Networking Fundamentals: Brush up on your knowledge of the OSI model and common network protocols, and be ready to discuss networking principles and best practices.
Problem-Solving Skills: Prepare for scenario-based questions that test your ability to analyze complex problems and develop effective solutions.

Company & Culture Questions:

Company Culture: Research Fortinet's company culture, values, and mission to demonstrate your fit for the role and the organization.
Customer Focus: Prepare for questions that assess your understanding of customer needs, priorities, and challenges, as well as your ability to develop tailored solutions that meet those needs.
Collaboration: Be ready to discuss your experience working with cross-functional teams and your ability to build strong, productive relationships with stakeholders.

Portfolio Presentation Strategy:

Customer Case Studies: Prepare detailed case studies demonstrating your ability to assess customer needs, develop tailored solutions, and achieve successful outcomes.
Presentation Skills: Practice your presentation skills, focusing on effectively communicating technical concepts to both technical and non-technical stakeholders.
Solution Documentation: Document the solutions you've developed for customers, outlining the problem, the proposed solution, and the expected outcomes.

📝 Enhancement Note: The interview process for this role will focus on evaluating your technical expertise, communication skills, and problem-solving abilities. Prepare thoroughly for each stage of the interview process, and be ready to demonstrate your skills and experience through customer case studies, technical assessments, and structured interviews.

📌 Application Steps

To apply for this Inside Systems Engineer position at Fortinet:

Submit Your Application: Visit the Fortinet careers page and submit your application through the online portal.
Prepare Your Portfolio: Tailor your portfolio to highlight your ability to assess customer needs, develop tailored solutions, and achieve successful outcomes. Include customer case studies, presentation examples, and solution documentation.
Research the Company: Familiarize yourself with Fortinet's company culture, values, and mission to demonstrate your fit for the role and the organization.
Prepare for Technical Assessments: Brush up on your knowledge of cybersecurity fundamentals, networking, and problem-solving skills to excel in the technical assessment stage of the interview process.
Practice Your Presentation Skills: Hone your presentation skills to effectively communicate technical concepts to both technical and non-technical stakeholders during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Fortinet before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Role-Specific Focus:

Emphasize the role's focus on pre-sales technical support, customer engagement, and solution development.
Highlight the importance of strong communication skills, both written and verbal, to engage with technical and non-technical stakeholders.
Emphasize the need for a strong understanding of Fortinet's products and services, as well as relevant technologies, such as cloud platforms and containerization.

Industry Expertise:

Include specific details about Fortinet's products and services, as well as relevant technologies, such as cloud platforms and containerization.
Address the unique challenges and opportunities presented by the cybersecurity industry, focusing on the role's impact on customer success and business growth.
Provide tactical advice for assessing customer needs, developing tailored solutions, and ensuring ongoing customer success, support, and growth.

Professional Standards:

Maintain a consistent, professional tone throughout the enhanced job description.
Use industry-standard terminology and best practices relevant to the cybersecurity and pre-sales industries.
Include comprehensive benefits and growth opportunities relevant to the role and the cybersecurity industry.
Provide actionable insights that give candidates a competitive advantage in the application and interview process.

Technical Focus & Portfolio Emphasis:

Emphasize the role's technical aspects, such as cybersecurity fundamentals, networking, and problem-solving skills.
Include specific portfolio requirements tailored to the role, such as customer case studies, presentation examples, and solution documentation.
Address the unique challenges and opportunities presented by the role, focusing on the candidate's ability to assess customer needs, develop tailored solutions, and ensure ongoing customer success, support, and growth.

Avoid:

Generic business jargon not relevant to the pre-sales or cybersecurity industries.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific role or industry.
Marketing language unrelated to the pre-sales or cybersecurity industries.

Generate a comprehensive, role-specific enhanced job description that serves as a valuable resource for candidates seeking opportunities in pre-sales technical support within the cybersecurity industry.

Inside Systems Engineer