📍 Job Overview

• Job Title: Ingeniería de Implementación L3 (Hosting)
• Company: NTT Ltd.
• Location: Santiago, Región Metropolitana, Chile
• Job Type: Hybrid
• Category: DevOps Engineer
• Date Posted: 2025-05-12
• Experience Level: 10+ years

🚀 Role Summary

• 📝 Enhancement Note: This role focuses on providing technical support to clients, with a strong emphasis on connectivity solution architecture and change management processes. The ideal candidate will have a solid background in network infrastructure and a deep understanding of VMware technologies.

💻 Primary Responsibilities

• 📝 Enhancement Note: The primary responsibilities of this role involve a mix of technical support, project participation, and compliance with corporate standards. The candidate should be comfortable working in a hybrid environment and collaborating with clients to ensure their needs are met.

  • Participate in technology projects, generating and reviewing technical and engineering documentation (HLD, LLD, BOM, configurations, etc.).
  • Participate in the change management process (CAB) to ensure the approval of changes.
  • Provide expert advice on the technological architecture (Hosting) of solution providers and its alignment with client standards.
  • Support the identification and resolution of technical problems in the candidate's specialty area, in conjunction with the client.
  • Ensure compliance with corporate technology standards for the client.
  • Provide specialized advice on standards, architectural patterns, and emerging technologies, as well as cybersecurity.

🎓 Skills & Qualifications

Education: A technical or professional degree in relevant fields such as Informática, Telecomunicaciones, Conectividad y Redes, Eléctrica, Electrónica, or similar.

Experience: At least 8 years of experience in connectivity solution architecture roles.

Required Skills:

• Proven experience in network infrastructure and connectivity solutions.
• Strong knowledge of VMware technologies and certifications.
• Intermediate English proficiency (B1-B2) for technical documentation and client communication.
• Experience with change management processes and tools.
• Familiarity with Dell and subproducts such as Avamar, Datadomain, vxrail, or similar (desirable).

Preferred Skills:

• Certifications in Dell, subproducts Avamar, Datadomain, vxrail, or similar.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While a portfolio is not explicitly required for this role, demonstrating relevant experience and technical skills through past projects and case studies can strengthen the candidate's application.

• Portfolio Essentials: Highlight past projects that showcase the candidate's experience in connectivity solution architecture, change management, and technical support.
• Technical Documentation: Include documentation from past projects that demonstrate the candidate's ability to generate and review technical and engineering documents (HLD, LLD, BOM, configurations, etc.).

💵 Compensation & Benefits

Salary Range: The salary range for this role is not specified. However, based on market research and industry standards for DevOps Engineers in Santiago, Chile, the estimated salary range is CLP 4,000,000 - CLP 6,000,000 per year.

Benefits:

• Life Insurance: 100% employer-paid life insurance for employees and their families.
• Health Insurance: Employer-paid health insurance for employees and their families.
• Flexible Hours: Flexible work hours to balance work and personal life.
• Free Learning Licenses: Access to free learning platforms such as LinkedIn Learning, Pink Elephant, Skillsoft, and others.
• Postgraduate Scholarships: Annual scholarships for employees pursuing postgraduate studies.
• Technical Certification Payment: Reimbursement for technical certification costs.
• Free Psychological Care: Free psychological care for employees and their families.
• Paid Medical Leave: Paid medical leave for employees and their families.
• Holiday Bonuses: Holiday bonuses for employees.
• Child Education Bonuses: Bonuses for employees with children to support their education.
• Paid Leave for Family Care: Paid leave for employees to care for their families.

Working Hours: The standard workweek is 40 hours, with flexible hours available to balance work and personal life.

🎯 Team & Company Context

🏢 Company Culture

Industry: NTT Ltd. operates in the technology industry, providing business and technology services to clients worldwide.

Company Size: NTT Ltd. is a large, global organization with over 120,000 employees across 50 countries. This size allows for diverse career opportunities and exposure to various projects and technologies.

Founded: NTT Ltd. was founded in 2019, following the integration of several NTT Group companies. The company has a strong focus on innovation, sustainability, and long-term success for both clients and employees.

Team Structure:

• The team consists of experienced professionals with diverse backgrounds in technology, including connectivity solution architecture, change management, and technical support.
• The team follows a structured hierarchy, with clear roles and responsibilities for each team member.
• The team works cross-functionally with other departments, such as design, marketing, and business teams, to ensure client needs are met and projects are delivered successfully.

Development Methodology:

• The team follows Agile methodologies, such as Scrum, to manage projects and ensure client satisfaction.
• Code reviews, testing, and quality assurance practices are employed to maintain high-quality standards.
• Deployment strategies, CI/CD pipelines, and server management are used to ensure efficient and reliable project delivery.

Company Website: NTT Ltd. Website

📝 Enhancement Note: NTT Ltd. is committed to fostering a diverse and inclusive work environment. The company offers various benefits and growth opportunities to support the professional and personal development of its employees.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on connectivity solution architecture, change management, and technical support. The ideal candidate will have a deep understanding of network infrastructure and VMware technologies.

Reporting Structure: The L3 Implementation Engineer reports directly to the Hiring Manager and works closely with the client and other team members to ensure project success.

Technical Impact: The L3 Implementation Engineer plays a crucial role in ensuring client satisfaction by providing expert technical support, participating in technology projects, and ensuring compliance with corporate standards.

Growth Opportunities:

• Technical Growth: The candidate can expect to expand their knowledge of connectivity solution architecture, change management, and emerging technologies through hands-on experience and collaboration with other team members.
• Leadership Growth: As the candidate gains experience and demonstrates strong performance, they may have the opportunity to take on leadership roles within the team or the organization.
• Career Progression: With a strong performance record and relevant experience, the candidate may progress to more senior roles within the organization, such as Technical Lead, Solution Architect, or similar positions.

🌐 Work Environment

Office Type: The work environment is hybrid, with a combination of on-site and remote work. The office is designed to foster collaboration and innovation, with state-of-the-art facilities and tools to support the team's work.

Office Location(s): The primary office location for this role is in Santiago, Chile. The office is conveniently located and easily accessible by public transportation.

Workspace Context:

• The workspace is designed to accommodate both individual and collaborative work, with multiple monitor setups and testing devices available.
• The team works closely together, with regular meetings and communication to ensure project success and client satisfaction.
• The workspace is equipped with the latest tools and technologies to support the team's work and enable efficient collaboration.

Work Schedule: The work schedule is flexible, with a standard workweek of 40 hours. The candidate is expected to be available during core business hours and may need to work outside of regular hours to support client needs.

📄 Application & Technical Interview Process

Interview Process:

1. Technical Preparation: The candidate should review their technical skills and be prepared to discuss their experience with connectivity solution architecture, change management, and VMware technologies. Familiarize yourself with the company's products and services, as well as the industry trends and best practices.
2. Technical Assessment: The candidate will be asked to complete a technical assessment, which may include a combination of multiple-choice questions, scenario-based questions, and hands-on exercises.
3. Behavioral Interview: The candidate will participate in a behavioral interview to assess their problem-solving skills, communication abilities, and cultural fit with the organization.
4. Final Evaluation: The candidate will be evaluated based on their technical skills, problem-solving abilities, and cultural fit with the organization.

Portfolio Review Tips:

• Highlight past projects that demonstrate the candidate's experience in connectivity solution architecture, change management, and technical support.
• Include documentation from past projects that showcase the candidate's ability to generate and review technical and engineering documents (HLD, LLD, BOM, configurations, etc.).
• Emphasize the candidate's problem-solving skills, communication abilities, and cultural fit with the organization.

Technical Challenge Preparation:

• Review the candidate's technical skills and be prepared to discuss their experience with connectivity solution architecture, change management, and VMware technologies.
• Familiarize yourself with the company's products and services, as well as the industry trends and best practices.
• Practice problem-solving skills and be prepared to discuss complex technical concepts in a clear and concise manner.

ATS Keywords: (Organized by category)

• Programming Languages: Java, Python, PowerShell
• Web Frameworks: N/A
• Server Technologies: VMware, Dell, Avamar, Datadomain, vxrail
• Databases: N/A
• Tools: Change Management Tools, Documentation Tools, Collaboration Tools
• Methodologies: Agile, Scrum, ITIL
• Soft Skills: Problem-solving, Communication, Teamwork, Adaptability
• Industry Terms: Connectivity Solution Architecture, Change Management, Technical Support, Network Infrastructure, VMware Technologies

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A

Backend & Server Technologies:

• VMware: The candidate should have a strong understanding of VMware technologies and be certified in VMware.
• Dell: Familiarity with Dell and subproducts such as Avamar, Datadomain, vxrail, or similar is desirable.
• Other relevant technologies: The candidate should have experience with relevant technologies, such as change management tools, documentation tools, and collaboration tools.

Development & DevOps Tools:

• Change Management Tools: The candidate should have experience with change management tools and processes.
• Documentation Tools: The candidate should have experience with documentation tools and be able to generate and review technical and engineering documents (HLD, LLD, BOM, configurations, etc.).
• Collaboration Tools: The candidate should have experience with collaboration tools and be able to work effectively in a hybrid team environment.

👥 Team Culture & Values

Web Development Values:

• Expertise: The team values expertise in connectivity solution architecture, change management, and technical support.
• Collaboration: The team values collaboration and works closely together to ensure project success and client satisfaction.
• Innovation: The team values innovation and is always looking for new ways to improve processes and technologies.
• Quality: The team values high-quality standards and ensures that all projects are delivered to meet or exceed client expectations.

Collaboration Style:

• Cross-functional Integration: The team works closely with other departments, such as design, marketing, and business teams, to ensure client needs are met and projects are delivered successfully.
• Code Review Culture: The team follows a code review culture to ensure high-quality standards and knowledge sharing.
• Peer Programming: The team encourages peer programming and knowledge sharing to foster a culture of continuous learning and improvement.

📝 Enhancement Note: NTT Ltd. fosters a culture of diversity, inclusion, and collaboration. The company offers various benefits and growth opportunities to support the professional and personal development of its employees.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Connectivity Solution Architecture: The candidate may face complex connectivity solution architecture challenges that require a deep understanding of network infrastructure and VMware technologies.
• Change Management: The candidate may face complex change management challenges that require strong problem-solving skills and the ability to work effectively in a hybrid team environment.
• Emerging Technologies: The candidate may be required to stay up-to-date with emerging technologies and adapt their skills to meet the changing needs of the organization and its clients.

Learning & Development Opportunities:

• Technical Skill Development: The candidate can expect to expand their knowledge of connectivity solution architecture, change management, and emerging technologies through hands-on experience and collaboration with other team members.
• Certification Opportunments: The candidate may have the opportunity to pursue certifications in relevant technologies, such as VMware, Dell, or similar.
• Leadership Development: As the candidate gains experience and demonstrates strong performance, they may have the opportunity to take on leadership roles within the team or the organization.

💡 Interview Preparation

Technical Questions:

• Connectivity Solution Architecture: Be prepared to discuss your experience with connectivity solution architecture, network infrastructure, and VMware technologies.
• Change Management: Be prepared to discuss your experience with change management processes and tools, as well as your problem-solving skills and communication abilities.
• Problem-solving: Be prepared to discuss complex technical concepts and how you approach problem-solving in a real-world scenario.

Company & Culture Questions:

• Company Culture: Research the company's culture and values, and be prepared to discuss how you align with them.
• Team Dynamics: Be prepared to discuss your experience working in a hybrid team environment and your ability to collaborate effectively with other team members.
• Client Focus: Be prepared to discuss your experience working with clients and ensuring their needs are met.

Portfolio Presentation Strategy:

• Project Case Studies: Prepare case studies that highlight your experience with connectivity solution architecture, change management, and technical support.
• Documentation: Include documentation from past projects that demonstrate your ability to generate and review technical and engineering documents (HLD, LLD, BOM, configurations, etc.).
• Problem-solving: Emphasize your problem-solving skills and communication abilities, and provide examples of how you have overcome complex technical challenges in the past.

📌 Application Steps

To apply for this L3 Implementation Engineer (Hosting) position:

1. Customize Your Portfolio: Tailor your portfolio to highlight your experience with connectivity solution architecture, change management, and technical support. Include documentation from past projects that demonstrate your ability to generate and review technical and engineering documents (HLD, LLD, BOM, configurations, etc.).
2. Optimize Your Resume: Optimize your resume for web technology roles, with a focus on project highlights and technical skills. Include relevant keywords to improve the visibility of your application.
3. Prepare for Technical Interview: Review your technical skills and be prepared to discuss your experience with connectivity solution architecture, change management, and VMware technologies. Familiarize yourself with the company's products and services, as well as the industry trends and best practices.
4. Research the Company: Research the company's culture, values, and team dynamics. Be prepared to discuss how you align with the company's culture and how you can contribute to its success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

• Tailor the job description to emphasize connectivity solution architecture, change management, and technical support, with a focus on VMware technologies and network infrastructure.
• Include specific web technologies, server platforms, and infrastructure tools relevant to the role, such as VMware, Dell, Avamar, Datadomain, vxrail, and others.
• Address web technology career progression paths and technical leadership opportunities in connectivity solution architecture and change management.
• Provide tactical advice for portfolio development, live demonstrations, and project case studies, with a focus on connectivity solution architecture, change management, and technical support.
• Include web technology-specific interview preparation and coding challenge guidance, with a focus on connectivity solution architecture, change management, and VMware technologies.
• Emphasize company-specific web technology culture, cross-functional collaboration, and user impact measurement.

Quality Standards:

• Ensure no content overlap between sections - each section must contain unique information.
• Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices.
• Be comprehensive but concise, prioritizing actionable information over descriptive text.
• Strategically distribute web technology and server administration-related keywords throughout all sections naturally.
• Provide realistic salary ranges based on location, experience level, and web technology specialization.

Industry Expertise:

• Include specific web technologies, frameworks, server platforms, and infrastructure tools relevant to the role, such as VMware, Dell, Avamar, Datadomain, vxrail, and others.
• Address web technology career progression paths and technical leadership opportunities in connectivity solution architecture and change management.
• Provide tactical advice for portfolio development, live demonstrations, and project case studies, with a focus on connectivity solution architecture, change management, and technical support.
• Include web technology-specific interview preparation and coding challenge guidance, with a focus on connectivity solution architecture, change management, and VMware technologies.
• Emphasize company-specific web technology culture, cross-functional collaboration, and user impact measurement.

Professional Standards:

• Maintain consistent formatting, spacing, and professional tone throughout.
• Use web technology and server administration industry terminology appropriately and accurately.
• Include comprehensive benefits and growth opportunities relevant to web technology professionals.
• Provide actionable insights that give web technology candidates a competitive advantage.
• Focus on web technology team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

• Emphasize connectivity solution architecture, change management, and technical support, with a focus on VMware technologies and network infrastructure.
• Include specific portfolio requirements tailored to the web technology discipline and role level, with a focus on connectivity solution architecture, change management, and technical support.
• Address browser compatibility, accessibility standards, and user experience design principles, with a focus on connectivity solution architecture, change management, and technical support.
• Focus on problem-solving methods, performance optimization, and scalable web architecture, with a focus on connectivity solution architecture, change management, and technical support.
• Include technical presentation skills and stakeholder communication for connectivity solution architecture, change management, and technical support projects.

Avoid:

• Generic business jargon not relevant to web technology or server administration roles.
• Placeholder text or incomplete sections.
• Repetitive content across different sections.
• Non-technical terminology unless relevant to the specific web technology role.
• Marketing language unrelated to web technology or server administration.

Generate comprehensive, web technology-focused content that serves as a valuable resource for web developers, server administrators, and infrastructure professionals seeking their next opportunity and preparing for technical interviews in the web technology industry.