Infrastructure Engineer III - Service Delivery - Load-Balancing at JPMC Candidate Experience page

📍 Job Overview

Job Title: Infrastructure Engineer III - Service Delivery - Load-Balancing
Company: JPMorgan Chase
Location: Ohio, United States
Job Type: Full time
Category: Infrastructure Engineer
Date Posted: May 28, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Apply technical knowledge and problem-solving methodologies to projects of moderate scope, focusing on improving data and systems running at scale. Ensure end-to-end monitoring of applications and resolve technical nuances. Collaborate with internal customers to implement Load-Balancing solutions for their applications.
Key Technologies: Load-Balancing Technologies, F5 Load-Balancing, Shell Scripting, Python Programming, Security Information and Event Management (SIEM) tools, Splunk, and various infrastructure disciplines.

📝 Enhancement Note: This role requires a strong background in infrastructure engineering and a solid understanding of Load-Balancing technologies to ensure high availability and optimal performance of applications.

💻 Primary Responsibilities

Technical Problem-Solving: Apply technical knowledge and problem-solving methodologies to projects of moderate scope, focusing on improving data and systems running at scale.
Application Monitoring: Ensure end-to-end monitoring of applications and resolve technical nuances.
Customer Collaboration: Work with internal customers to understand their requirements and deliver Load-Balancing solutions for their applications.
Decision Making: Be accountable for making significant decisions for projects consisting of multiple technologies and applications.
Team Culture: Add to the team culture of diversity, equity, inclusion, and respect.

📝 Enhancement Note: This role requires a strong customer focus to understand requirements and deliver solutions, as well as the ability to work collaboratively with internal customers and team members.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in Load-Balancing technologies are also valuable.

Experience: At least 3 years of applied experience in Load-Balancing technologies, with a focus on F5 Load-Balancing. Proven experience in shell scripting and Python programming is required.

Required Skills:

Strong knowledge of Load-Balancing Technologies and F5 Load-Balancing
Proficiency in shell scripting and Python programming
Strong customer focus and understanding of customer requirements
Experience with Security Information and Event Management (SIEM) tools, particularly Splunk
Strong knowledge of infrastructure disciplines, such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments

Preferred Skills:

Experience with multiple cloud technologies and the ability to operate in and migrate across public and private clouds
Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with Load-Balancing technologies, focusing on F5 Load-Balancing and other relevant technologies.
Showcase your problem-solving skills and ability to apply technical knowledge to projects of moderate scope.
Highlight your customer focus and ability to understand and deliver solutions that meet customer requirements.

Technical Documentation:

Provide examples of your technical documentation, including code comments, version control, deployment processes, and server configuration.
Include any relevant case studies or project documentation that demonstrates your ability to work on projects consisting of multiple technologies and applications.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $120,000 and $160,000 per year, based on regional standards for infrastructure engineering roles in the United States. This estimate is based on market research and industry benchmarks for mid-senior level infrastructure engineers with relevant experience in Load-Balancing technologies.

Benefits:

Competitive benefits package, including health, dental, and vision insurance
Retirement savings plans with company matching
Tuition assistance and professional development opportunities
Employee discounts on various products and services

Working Hours: The standard workweek is 40 hours, with flexible scheduling to accommodate project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on regional standards and industry benchmarks for infrastructure engineering roles. Actual compensation may vary based on the company's compensation structure and the candidate's qualifications and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services Company Size: Large (over 50,000 employees) Founded: 1799

Team Structure:

The Infrastructure Platforms and Net Load Balancing Services team consists of experienced infrastructure engineers who work collaboratively to ensure the high availability and optimal performance of applications.
The team follows Agile methodologies and emphasizes cross-functional collaboration with designers, marketers, and other stakeholders.

Development Methodology:

The team follows Agile/Scrum methodologies and practices regular code reviews, testing, and quality assurance.
Deployment strategies include CI/CD pipelines and automated deployment processes.

Company Website: JPMorgan Chase

📝 Enhancement Note: JPMorgan Chase is a large financial services company with a strong focus on technology and innovation. The company's infrastructure engineering teams play a critical role in ensuring the high availability and optimal performance of applications, which is essential for maintaining the company's competitive edge in the financial services industry.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level (5-10 years) infrastructure engineer with a focus on Load-Balancing technologies and a strong background in infrastructure engineering.

Reporting Structure: This role reports directly to the Infrastructure Platforms and Net Load Balancing Services team and collaborates with internal customers to implement Load-Balancing solutions for their applications.

Technical Impact: Infrastructure engineers at JPMorgan Chase have a significant impact on the company's technology infrastructure and the performance of applications. They work closely with other teams to ensure that applications are highly available, scalable, and optimized for performance.

Growth Opportunities:

Opportunities for career progression within the infrastructure engineering discipline, including roles in architecture, management, and specialized technical positions.
Opportunities for professional development and skill-building through training, certifications, and mentorship programs.
Opportunities to work on high-impact projects and gain exposure to emerging technologies and trends in the financial services industry.

📝 Enhancement Note: JPMorgan Chase offers numerous opportunities for career growth and professional development within the infrastructure engineering discipline. Infrastructure engineers at the company have the opportunity to work on high-impact projects and gain exposure to emerging technologies and trends in the financial services industry.

🌐 Work Environment

Office Type: On-site, with a collaborative work environment that emphasizes cross-functional collaboration and teamwork.

Office Location(s): The role is based in Ohio, United States, with the option to work remotely on a hybrid basis.

Workspace Context:

The work environment is designed to foster collaboration and innovation, with multiple monitors and testing devices available to support infrastructure engineering tasks.
The team works closely with designers, marketers, and other stakeholders to ensure that applications are highly available, scalable, and optimized for performance.

Work Schedule: The standard workweek is 40 hours, with flexible scheduling to accommodate project deadlines and maintenance windows. The team follows a hybrid work arrangement, with the option to work remotely on a part-time basis.

📝 Enhancement Note: The work environment at JPMorgan Chase is designed to foster collaboration and innovation, with a strong emphasis on cross-functional collaboration and teamwork. Infrastructure engineers at the company have access to the tools and resources they need to succeed in their roles and make a significant impact on the company's technology infrastructure and the performance of applications.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: A hands-on technical assessment to evaluate your problem-solving skills and understanding of Load-Balancing technologies, shell scripting, and Python programming.
Behavioral Interviews: Behavioral interviews to assess your customer focus, communication skills, and ability to work collaboratively with internal customers and team members.
Final Interview: A final interview with the hiring manager to discuss your fit for the role and the team.

Portfolio Review Tips:

Highlight your experience with Load-Balancing technologies, focusing on F5 Load-Balancing and other relevant technologies.
Showcase your problem-solving skills and ability to apply technical knowledge to projects of moderate scope.
Demonstrate your customer focus and ability to understand and deliver solutions that meet customer requirements.

Technical Challenge Preparation:

Brush up on your knowledge of Load-Balancing technologies, shell scripting, and Python programming.
Familiarize yourself with the company's infrastructure and the specific technologies used by the team.
Prepare for behavioral interviews by reflecting on your customer focus, communication skills, and ability to work collaboratively with internal customers and team members.

ATS Keywords: Programming Languages (Python, Shell Scripting), Web Frameworks (N/A), Server Technologies (F5 Load-Balancing, SIEM Tools), Databases (N/A), Tools (Splunk), Methodologies (Agile/Scrum), Soft Skills (Customer Focus, Collaboration, Problem-Solving), Industry Terms (Infrastructure Engineering, Load-Balancing, High Availability, Application Performance)

📝 Enhancement Note: The interview process for this role is designed to evaluate your technical skills and fit for the team. The technical assessment and behavioral interviews are intended to assess your problem-solving skills, customer focus, and ability to work collaboratively with internal customers and team members.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on infrastructure engineering and does not involve frontend development)

Backend & Server Technologies:

F5 Load-Balancing: A critical technology for ensuring high availability and optimal performance of applications.
Security Information and Event Management (SIEM) Tools: Splunk is used for security monitoring and analysis.

Development & DevOps Tools:

Shell Scripting: Used for automating deployment processes and server configuration.
Python Programming: Used for scripting and automating infrastructure engineering tasks.
CI/CD Pipelines: Used for automated deployment and continuous integration.

📝 Enhancement Note: The technology stack for this role is focused on infrastructure engineering, with a strong emphasis on Load-Balancing technologies and shell scripting. The team uses CI/CD pipelines for automated deployment and continuous integration, and Splunk for security monitoring and analysis.

👥 Team Culture & Values

Web Development Values: N/A (This role focuses on infrastructure engineering and does not involve web development)

Collaboration Style:

The team emphasizes cross-functional collaboration and works closely with designers, marketers, and other stakeholders to ensure that applications are highly available, scalable, and optimized for performance.
The team follows a code review culture and encourages peer programming and knowledge sharing.

📝 Enhancement Note: The team culture at JPMorgan Chase is focused on collaboration and innovation, with a strong emphasis on cross-functional collaboration and teamwork. Infrastructure engineers at the company work closely with other teams to ensure that applications are highly available, scalable, and optimized for performance.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Staying up-to-date with emerging technologies and trends in the financial services industry.
Ensuring high availability and optimal performance of applications in a complex and dynamic environment.
Collaborating with internal customers to understand their requirements and deliver solutions that meet their needs.

Learning & Development Opportunities:

Opportunities for career progression within the infrastructure engineering discipline, including roles in architecture, management, and specialized technical positions.
Opportunities for professional development and skill-building through training, certifications, and mentorship programs.
Opportunities to work on high-impact projects and gain exposure to emerging technologies and trends in the financial services industry.

📝 Enhancement Note: Infrastructure engineers at JPMorgan Chase face numerous technical challenges, including staying up-to-date with emerging technologies and trends in the financial services industry. They also have numerous opportunities for career growth and professional development within the infrastructure engineering discipline.

💡 Interview Preparation

Technical Questions:

Technical Question 1: Describe your experience with Load-Balancing technologies, focusing on F5 Load-Balancing and other relevant technologies. How have you used these technologies to ensure high availability and optimal performance of applications?
Technical Question 2: Walk us through a complex infrastructure engineering project you've worked on. How did you approach the project, and what were the outcomes?
Technical Question 3: How do you stay up-to-date with emerging technologies and trends in the financial services industry? Can you provide an example of a recent technology or trend that you've explored?

Company & Culture Questions:

Company & Culture Question 1: How do you approach collaborating with internal customers to understand their requirements and deliver solutions that meet their needs?
Company & Culture Question 2: How do you contribute to a culture of diversity, equity, inclusion, and respect in your team and the broader organization?
Company & Culture Question 3: How do you approach problem-solving and decision-making in a complex and dynamic environment?

Portfolio Presentation Strategy:

Portfolio Presentation Strategy 1: Highlight your experience with Load-Balancing technologies, focusing on F5 Load-Balancing and other relevant technologies.
Portfolio Presentation Strategy 2: Showcase your problem-solving skills and ability to apply technical knowledge to projects of moderate scope.
Portfolio Presentation Strategy 3: Demonstrate your customer focus and ability to understand and deliver solutions that meet customer requirements.

📝 Enhancement Note: The technical interview for this role is designed to evaluate your technical skills and fit for the team. The technical questions are intended to assess your understanding of Load-Balancing technologies, infrastructure engineering, and your ability to stay up-to-date with emerging technologies and trends in the financial services industry. The company and culture questions are intended to assess your customer focus, communication skills, and ability to work collaboratively with internal customers and team members.

📌 Application Steps

To apply for this Infrastructure Engineer III - Service Delivery - Load-Balancing position at JPMorgan Chase:

Customize Your Portfolio: Tailor your portfolio to highlight your experience with Load-Balancing technologies, focusing on F5 Load-Balancing and other relevant technologies. Include examples of your problem-solving skills and ability to apply technical knowledge to projects of moderate scope. Demonstrate your customer focus and ability to understand and deliver solutions that meet customer requirements.
Optimize Your Resume: Highlight your relevant experience and skills, including your proficiency in Load-Balancing technologies, shell scripting, and Python programming. Include any relevant certifications and professional development activities.
Prepare for Technical Interview: Brush up on your knowledge of Load-Balancing technologies, shell scripting, and Python programming. Familiarize yourself with the company's infrastructure and the specific technologies used by the team. Prepare for behavioral interviews by reflecting on your customer focus, communication skills, and ability to work collaboratively with internal customers and team members.
Research the Company: Learn about JPMorgan Chase's infrastructure engineering teams and their role in ensuring the high availability and optimal performance of applications. Understand the company's culture and values, and how they align with your own.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Infrastructure Engineer III - Service Delivery - Load-Balancing