📍 Job Overview

• Job Title: Infrastructure Engineer III - Service Delivery - Load-Balancing
• Company: JPMorgan Chase
• Location: Columbus, OH, United States
• Job Type: Full-time, On-site
• Category: Infrastructure Engineer
• Date Posted: May 28, 2025
• Experience Level: 5-10 years

🚀 Role Summary

• Key Responsibilities: Apply technical knowledge and problem-solving methodologies to improve data and systems running at scale. Ensure end-to-end monitoring of applications and resolve technical nuances. Collaborate with internal customers to implement Load-Balancing solutions.
• Key Technologies: Load-Balancing Technologies (F5), Shell Scripting, Python Programming, Security Information and Event Management (SIEM) tools (Splunk), Infrastructure Engineering disciplines (hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, performance assessments).

💻 Primary Responsibilities

🛠 Technical Responsibilities

• Application Improvement: Apply technical knowledge and problem-solving methodologies to projects of moderate scope, focusing on improving data and systems running at scale.
• Troubleshooting: Resolve most technical nuances and determine appropriate escalation paths. Execute conventional approaches to build or break down technical problems.
• Customer Collaboration: Work with internal customers to understand their requirements and deliver Load-Balancing solutions for their applications.
• Decision Making: Be accountable for making significant decisions for projects consisting of multiple technologies and applications.
• Team Culture: Add to the team culture of diversity, equity, inclusion, and respect.

📊 Performance Metrics

• Application Availability: Ensure high availability and reliability of applications through effective Load-Balancing solutions.
• Response Time: Minimize application response time by optimizing Load-Balancing configurations and algorithms.
• Error Rates: Reduce application error rates by proactively identifying and mitigating potential issues.

🎓 Skills & Qualifications

📚 Education & Experience

• Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Experience: At least 3 years of experience in F5 Load-Balancing technologies and 3+ years of experience in shell scripting or Python programming.

🛠 Required Skills

• Load-Balancing Technologies: Proficient in Load-Balancing Technologies concepts and F5 Load-Balancing technologies.
• Programming: Proficient in shell scripting or Python programming.
• Customer Focus: Strong customer focus for understanding requirements and delivering solutions.
• SIEM Tools: Experience with Security Information and Event Management (SIEM) tools, with a particular emphasis on proficiency and expertise in utilizing Splunk for security monitoring and analysis.
• Infrastructure Engineering: Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.

🌟 Preferred Skills

• Cloud Technologies: Experience with multiple cloud technologies and the ability to operate in and migrate across public and private clouds.
• Additional Domains: Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.

📊 Web Portfolio & Project Requirements

• Portfolio Essentials:

  • Demonstrate experience with F5 Load-Balancing technologies through case studies or projects.
  • Showcase proficiency in shell scripting or Python programming with relevant examples.
  • Highlight experience with Security Information and Event Management (SIEM) tools, particularly Splunk, with real-world examples.
  • Display strong customer focus and problem-solving skills through project case studies.

• Technical Documentation:

  • Provide clear and concise documentation of your Load-Balancing solutions, including configuration files, scripts, and any relevant diagrams or flowcharts.
  • Include any relevant performance testing results or optimization strategies employed during your projects.
  • Document any challenges faced during implementation and how they were resolved.

💵 Compensation & Benefits

• Salary Range: $120,000 - $150,000 per year (based on regional market data for Infrastructure Engineers with 5-10 years of experience in Columbus, OH).
• Benefits: JPMorgan Chase offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts. For detailed information, please visit the company's careers website.

🎯 Team & Company Context

🏢 Company Culture

• Industry: Financial Services
• Company Size: Large (over 50,000 employees)
• Founded: 1799
• Team Structure: The Infrastructure Platforms and Net Load Balancing Services team consists of experienced infrastructure engineers working together to ensure high availability and performance of applications.
• Development Methodology: Agile methodologies are employed to deliver infrastructure services efficiently and effectively.

📈 Career & Growth Analysis

• Web Technology Career Level: Infrastructure Engineer III roles require a high level of technical expertise and experience, with a focus on improving data and systems running at scale.
• Reporting Structure: Infrastructure Engineers III typically report to a Senior Infrastructure Engineer or a Manager within the Infrastructure Platforms and Net Load Balancing Services team.
• Technical Impact: Infrastructure Engineers III play a crucial role in ensuring the reliability, availability, and performance of applications, directly impacting the user experience and business outcomes.

🌐 Work Environment

• Office Type: On-site, with a collaborative and inclusive work environment.
• Office Location(s): Columbus, OH, United States
• Workspace Context: The workspace is designed to facilitate collaboration and knowledge sharing among team members. It includes multiple monitors, testing devices, and development tools to support infrastructure engineering tasks.
• Work Schedule: Full-time, with standard business hours and flexibility for deployment windows, maintenance, and project deadlines.

📄 Application & Technical Interview Process

📝 Interview Process

1. Phone Screen: A brief phone call to discuss your experience and qualifications for the role.
2. Technical Assessment: A hands-on assessment to evaluate your technical skills in Load-Balancing technologies, shell scripting or Python programming, and SIEM tools (Splunk).
3. Behavioral Interview: A structured interview to assess your problem-solving skills, customer focus, and cultural fit.
4. Final Interview: A meeting with the hiring manager or senior team members to discuss your career goals, expectations, and next steps.

📝 Portfolio Review Tips

• Case Studies: Prepare detailed case studies demonstrating your experience with F5 Load-Balancing technologies, shell scripting or Python programming, and SIEM tools (Splunk).
• Live Demos: Be prepared to provide live demos of your Load-Balancing solutions, highlighting their performance, reliability, and scalability.
• Documentation: Bring clear and concise documentation of your projects, including configuration files, scripts, and any relevant diagrams or flowcharts.

📝 Technical Challenge Preparation

• Load-Balancing Scenarios: Familiarize yourself with various Load-Balancing scenarios and algorithms, such as round-robin, least connections, and IP hash.
• Troubleshooting: Brush up on your troubleshooting skills and be prepared to discuss real-world examples of issues you've faced and how you resolved them.
• Customer Focus: Practice active listening and problem-solving skills to demonstrate your ability to understand and address customer requirements.

🛠 Technology Stack & Web Infrastructure

🛠 Frontend Technologies (for context)

• User Interface: Familiarity with web user interfaces and user experience design principles is beneficial for understanding the impact of infrastructure services on applications.

🛠 Backend & Server Technologies

• Load-Balancing Technologies: Proficient in Load-Balancing Technologies concepts and F5 Load-Balancing technologies.
• Programming Languages: Proficient in shell scripting or Python programming.
• SIEM Tools: Experience with Security Information and Event Management (SIEM) tools, with a particular emphasis on proficiency and expertise in utilizing Splunk for security monitoring and analysis.

🛠 Development & DevOps Tools

• Version Control: Familiarity with version control systems, such as Git, is beneficial for collaborating with development teams and ensuring code quality.
• CI/CD Pipelines: Experience with CI/CD pipelines and automated deployment processes is desirable for streamlining infrastructure services delivery.

👥 Team Culture & Values

🌟 Web Development Values

• Customer Focus: Prioritize understanding and addressing customer requirements to deliver effective Load-Balancing solutions.
• Technical Excellence: Strive for continuous learning and improvement in Load-Balancing technologies, shell scripting or Python programming, and SIEM tools (Splunk).
• Collaboration: Foster a collaborative work environment that encourages knowledge sharing and teamwork.
• Innovation: Embrace emerging technologies and best practices to drive innovation in infrastructure services.

🤝 Collaboration Style

• Cross-Functional Integration: Collaborate with development teams, designers, and stakeholders to ensure infrastructure services meet application requirements and user expectations.
• Code Review Culture: Participate in code reviews and peer programming to ensure code quality and knowledge sharing.
• Knowledge Sharing: Encourage a culture of knowledge sharing, technical mentoring, and continuous learning within the team.

⚡ Challenges & Growth Opportunities

🛠 Technical Challenges

• Load-Balancing Algorithms: Stay up-to-date with the latest Load-Balancing algorithms and best practices to optimize application performance and reliability.
• SIEM Tools: Continuously improve your skills in Security Information and Event Management (SIEM) tools, with a focus on utilizing Splunk for security monitoring and analysis.
• Customer Requirements: Develop your ability to understand and address complex customer requirements, even in challenging or ambiguous situations.

📚 Learning & Development Opportunities

• Emerging Technologies: Stay informed about emerging technologies in infrastructure engineering, such as containerization, microservices, and cloud-native architectures.
• Certifications: Pursue relevant certifications, such as F5 Certified Big-IP Local Traffic Manager (LTM) Specialist or Splunk Certified Power User, to enhance your skills and credibility.
• Leadership Development: Develop your leadership skills through mentoring, coaching, and participating in team-building activities to prepare for future technical leadership roles.

💡 Interview Preparation

📝 Technical Questions

• Load-Balancing Algorithms: Be prepared to discuss various Load-Balancing algorithms, their use cases, and trade-offs.
• Troubleshooting: Practice explaining complex technical concepts in a clear and concise manner, using real-world examples to illustrate your points.
• Customer Focus: Prepare examples demonstrating your ability to understand and address customer requirements, even in challenging or ambiguous situations.

📝 Company & Culture Questions

• Team Dynamics: Research the company's culture and values to demonstrate your understanding of and alignment with their mission and goals.
• Agile Methodologies: Familiarize yourself with Agile methodologies and be prepared to discuss your experience with and opinions on Agile practices.
• User Experience Impact: Prepare examples of how your infrastructure services have improved user experience and business outcomes.

📝 Portfolio Presentation Strategy

• Live Demos: Practice presenting live demos of your Load-Balancing solutions, highlighting their performance, reliability, and scalability.
• Technical Walkthroughs: Prepare clear and concise technical walkthroughs of your projects, including configuration files, scripts, and any relevant diagrams or flowcharts.
• User Experience Showcase: Include examples of how your infrastructure services have improved user experience and business outcomes in your portfolio.

📌 Application Steps

To apply for this Infrastructure Engineer III - Service Delivery - Load-Balancing position at JPMorgan Chase:

1. Submit your application through the provided link.
2. Customize your resume and portfolio to highlight your relevant experience and skills in Load-Balancing technologies, shell scripting or Python programming, and SIEM tools (Splunk).
3. Prepare for the technical assessment by reviewing Load-Balancing algorithms, troubleshooting techniques, and customer focus scenarios.
4. Research the company's culture and values to demonstrate your understanding of and alignment with their mission and goals during the behavioral interview.
5. Practice presenting your portfolio, including live demos, technical walkthroughs, and user experience showcases, to effectively communicate your qualifications and achievements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.