Infrastructure Engineer

Kio Networks
Full_time•Mexico

📍 Job Overview

  • Job Title: Infrastructure Engineer
  • Company: Kio Networks
  • Location: El Que Si Que No, QUE, Mexico
  • Job Type: On-site
  • Category: Infrastructure & Operations
  • Date Posted: June 18, 2025
  • Experience Level: 2-5 years
  • Remote Status: On-site

🚀 Role Summary

  • Maintain high availability and security of the data center through process and technology application
  • Supervise preventive and corrective maintenance, ensuring data center availability and functionality
  • Oversee project installations, ensuring adherence to Kio Networks' installation standards
  • Conduct regular inspections of facilities, identifying and communicating operational anomalies, alarms, and risks
  • Collaborate with project teams and clients to ensure successful project execution and completion

💻 Primary Responsibilities

  • Data Center Operations (33%): Supervise maintenance work, ensuring data center availability and functionality
    • 📝 Enhancement Note: This role requires a strong focus on data center operations, ensuring high availability and minimizing incidents
  • Project Supervision (33%): Oversee project installations, ensuring adherence to Kio Networks' installation standards
    • 📝 Enhancement Note: This role involves close collaboration with project teams and clients, requiring strong communication skills
  • Facility Inspections (33%): Conduct regular inspections of facilities, identifying and communicating operational anomalies, alarms, and risks
    • 📝 Enhancement Note: This role requires a proactive approach to facility management, with a keen eye for detail and a commitment to safety

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Systems, Information Technology, Computer Science, or Electronics

Experience: 2 to 5 years of experience in data center operations, maintenance, and project supervision

Required Skills:

  • Proficiency in English (intermediate level)
  • Knowledge of UPS, electric substations, and refrigeration systems
  • Experience with preventive and corrective maintenance
  • Familiarity with data center operations and best practices
  • Strong communication and collaboration skills

Preferred Skills:

  • Experience with electrical cabling and communication cabling
  • Knowledge of electromechanical equipment and operational parameters
  • Familiarity with alarm management and risk identification
  • Experience with infrastructure management and world-class maintenance practices

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • Demonstrate experience in data center operations, maintenance, and project supervision
  • Showcase successful project installations and facility inspection reports
  • Highlight problem-solving skills and ability to minimize incidents and risks

Technical Documentation:

  • Provide documentation of maintenance processes, project installation procedures, and facility inspection reports
  • Demonstrate understanding of data center operations and best practices
  • Showcase knowledge of electrical cabling, communication cabling, and electromechanical equipment

💵 Compensation & Benefits

Salary Range: MXN 45,000 - 65,000 per month (based on experience and market research)

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative work environment with a focus on teamwork and innovation

Working Hours: 40 hours per week, with a rolling shift schedule

🎯 Team & Company Context

🏢 Company Culture

Industry: Data center and cloud services

Company Size: Medium-sized company with multiple locations in Mexico

Founded: 2003

Team Structure:

  • Data Center Operations team, responsible for data center availability and functionality
  • Project team, responsible for data center installations and expansions
  • Facilities team, responsible for facility maintenance and inspections

Development Methodology:

  • Agile project management methodologies for data center installations and expansions
  • Collaborative approach to data center operations and maintenance
  • Strong focus on customer satisfaction and continuous improvement

Company Website: Kio Networks

📈 Career & Growth Analysis

Infrastructure Engineer Career Level: Mid-level role with a focus on data center operations, maintenance, and project supervision

Reporting Structure: Reports directly to the Data Center Operations Manager

Technical Impact: Responsible for ensuring high availability and security of the data center, minimizing incidents and risks

Growth Opportunities:

  • Data Center Operations Manager: Transition to a management role, overseeing data center operations and teams
  • Senior Infrastructure Engineer: Develop expertise in data center infrastructure and architecture, driving strategic decisions
  • Cloud Engineer: Expand skills to include cloud services and hybrid infrastructure management

🌐 Work Environment

Office Type: On-site, with a focus on collaboration and teamwork

Office Location(s): El Que Si Que No, QUE, Mexico

Workspace Context:

  • Collaborative workspace with a focus on data center operations and maintenance
  • Access to relevant tools and technologies for data center management
  • Opportunities for cross-functional collaboration with project teams and clients

Work Schedule: Rolling shift schedule, with on-call responsibilities for data center support

📄 Application & Technical Interview Process

Interview Process:

  1. Phone Screen: Technical preparation recommendations and data center operations assessment
  2. On-site Interview: Data center operations expectations and facility inspection discussion
  3. Final Evaluation: Technical impact discussion and cultural fit assessment

Portfolio Review Tips:

  • Highlight successful data center projects and facility inspection reports
  • Demonstrate problem-solving skills and ability to minimize incidents and risks
  • Showcase knowledge of data center operations and best practices

Technical Challenge Preparation:

  • Brush up on data center operations and maintenance best practices
  • Familiarize yourself with Kio Networks' installation standards and facility inspection procedures
  • Prepare for scenario-based questions related to data center operations and project supervision

ATS Keywords: Data center operations, maintenance, project supervision, UPS, electric substations, refrigeration, incident management, risk management, facility inspection, data center best practices, Agile methodologies, customer satisfaction, continuous improvement

🛠 Technology Stack & Web Infrastructure

Data Center Technologies:

  • UPS systems
  • Electric substations
  • Refrigeration systems
  • Data center infrastructure management (DCIM) tools
  • Data center infrastructure monitoring (DCIM) tools

Project Management Tools:

  • Agile project management tools (e.g., Jira, Asana)
  • Project collaboration tools (e.g., Microsoft Teams, Slack)

Facility Management Tools:

  • Computerized maintenance management system (CMMS)
  • Building automation systems (BAS)

👥 Team Culture & Values

Data Center Operations Values:

  • High availability and security
  • Minimal incidents and risks
  • Collaborative approach to data center management
  • Continuous improvement and innovation

Collaboration Style:

  • Cross-functional integration between data center operations, project teams, and facilities teams
  • Collaborative approach to data center operations and maintenance
  • Strong focus on customer satisfaction and continuous improvement

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Ensuring high availability and security of the data center
  • Minimizing incidents and risks through proactive facility management
  • Collaborating with project teams and clients to ensure successful project execution and completion

Learning & Development Opportunities:

  • Develop expertise in data center infrastructure and architecture
  • Expand skills to include cloud services and hybrid infrastructure management
  • Enhance leadership and management skills for career progression

💡 Interview Preparation

Technical Questions:

  • Data center operations and maintenance best practices
  • Incident management and risk mitigation strategies
  • Facility inspection procedures and reporting standards

Company & Culture Questions:

  • Kio Networks' approach to data center management and customer satisfaction
  • Collaborative work environment and team dynamics
  • Opportunities for professional growth and development

Portfolio Presentation Strategy:

  • Highlight successful data center projects and facility inspection reports
  • Demonstrate problem-solving skills and ability to minimize incidents and risks
  • Showcase knowledge of data center operations and best practices

📌 Application Steps

To apply for this Infrastructure Engineer position:

  • Submit your application through the application link
  • Customize your portfolio with data center operations and project supervision examples
  • Optimize your resume for data center operations and project supervision roles
  • Prepare for technical interview questions related to data center operations and project supervision
  • Research Kio Networks' approach to data center management and customer satisfaction

Application Requirements

Candidates should have a degree in Computer Systems, Information Technology, Computer Science, or Electronics, along with 2 to 5 years of relevant experience. Proficiency in English at an intermediate level is also required.