📍 Job Overview

Job Title: Infrastructure Engineer
Company: Kio Networks
Location: El Que Si Que No, QUE, Mexico
Job Type: On-site
Category: Infrastructure
Date Posted: June 18, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Maintain high availability and security of the data center through effective management, operation, and maintenance processes.
Supervise preventive and corrective maintenance work, ensuring the data center's availability and proper functioning.
Oversee project installations, ensuring Kio Networks' installation standards are met.
Conduct regular inspections of the facilities, identifying and reporting operational anomalies, alarms, failures, and risks.
Collaborate with the projects area and clients to ensure the data center's infrastructure meets their needs.

📝 Enhancement Note: This role requires a strong focus on data center operations, maintenance, and project supervision. Proficiency in electrical and communication cabling, as well as electromechanical equipment, is essential.

💻 Primary Responsibilities

Data Center Operations (33%): Supervise maintenance work, ensuring the data center's availability and proper functioning. This includes preventive and corrective maintenance, as well as emergency operations procedures (MOPS, SOPS, and EOPS).
Project Supervision (33%): Oversee project installations executed by the projects area and clients. Ensure Kio Networks' installation standards are met by conducting a thorough door closure process.
Facility Inspections (33%): Conduct regular inspections of the facilities, identifying and reporting operational anomalies, alarms, failures, and risks. Document all findings and ensure they are uploaded to the shared drive.

📝 Enhancement Note: This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively with various teams, including projects, clients, and management.

🎓 Skills & Qualifications

Education: A degree in Computer Systems, Information Technology, Computer Science, or Electronics is required.

Experience: Candidates should have 2 to 5 years of relevant experience in data center operations, maintenance, and project supervision.

Required Skills:

Proficiency in English at an intermediate level (able to translate to Spanish)
Strong knowledge of data center operations, maintenance, and project supervision processes
Familiarity with electrical and communication cabling, as well as electromechanical equipment
Ability to work effectively in a team environment and collaborate with various stakeholders
Strong communication and reporting skills

Preferred Skills:

Certifications in data center management, operations, or maintenance
Experience with world-class data center management practices
Familiarity with process management and continuous improvement methodologies

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in data center operations, maintenance, and project supervision through case studies or project descriptions.
Highlight your ability to work effectively with various teams and stakeholders, including projects, clients, and management.
Showcase your attention to detail and strong communication skills through well-documented reports and thorough inspection findings.

Technical Documentation:

Provide examples of your experience with data center operations, maintenance, and project supervision processes.
Demonstrate your ability to document inspection findings, maintenance work, and project installations thoroughly.
Showcase your understanding of data center infrastructure and its impact on overall business operations.

📝 Enhancement Note: While a web portfolio is not explicitly required for this role, providing examples of your experience and skills through case studies, project descriptions, or reports can help demonstrate your qualifications and commitment to the position.

💵 Compensation & Benefits

Salary Range: The salary range for this position is not explicitly stated. However, based on industry standards for data center operations and maintenance roles in Mexico, the estimated salary range is MXN 40,000 to MXN 60,000 per month.

Benefits:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative work environment with a focus on teamwork and continuous improvement

Working Hours: This role follows a rotating shift schedule, with each shift lasting approximately 8 hours.

📝 Enhancement Note: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience, skills, and the company's specific compensation structure.

🎯 Team & Company Context

Company Culture: Kio Networks is a leading provider of data center services, with a strong focus on high availability, security, and operational excellence. The company values teamwork, collaboration, and continuous improvement.

Team Structure:

The infrastructure team is responsible for the day-to-day operations, maintenance, and management of the data center facilities.
The team consists of experienced professionals with a strong background in data center operations, maintenance, and project supervision.
The team works closely with the projects area, clients, and management to ensure the data center infrastructure meets their needs.

Development Methodology: Kio Networks follows best practices in data center management, operation, and maintenance. The team uses a structured approach to process management, continuous improvement, and risk mitigation.

Company Website: Kio Networks

📝 Enhancement Note: Kio Networks is a well-established company with a strong focus on data center services. The company's culture emphasizes teamwork, collaboration, and continuous improvement, making it an attractive option for professionals seeking a challenging and rewarding career in data center operations and maintenance.

📈 Career & Growth Analysis

Web Technology Career Level: This role is an intermediate-level position within the data center operations and maintenance career path. It requires a strong understanding of data center infrastructure, operations, and maintenance processes, as well as the ability to work effectively with various teams and stakeholders.

Reporting Structure: The Infrastructure Engineer reports directly to the Data Center Manager and works closely with the projects area, clients, and management.

Technical Impact: This role has a significant impact on the overall performance, availability, and security of the data center. The Infrastructure Engineer plays a crucial role in ensuring the data center infrastructure meets the needs of the projects area, clients, and management.

Growth Opportunities:

Senior Infrastructure Engineer: With experience and demonstrated proficiency, the Infrastructure Engineer can advance to a senior role, overseeing a team of infrastructure professionals and taking on more complex projects.
Data Center Manager: With extensive experience and a strong track record of success, the Senior Infrastructure Engineer can progress to a management role, overseeing the day-to-day operations, maintenance, and management of the data center facilities.

📝 Enhancement Note: This role offers significant opportunities for career growth and development within the data center operations and maintenance career path. With experience and a strong track record of success, Infrastructure Engineers can advance to senior roles and eventually take on management responsibilities.

🌐 Work Environment

Office Type: The data center facility is a secure, controlled environment with limited access to unauthorized personnel. The work environment is collaborative, with a strong focus on teamwork and continuous improvement.

Office Location(s): El Que Si Que No, QUE, Mexico

Workspace Context:

The data center facility is equipped with state-of-the-art technology, including electrical and communication cabling, electromechanical equipment, and advanced monitoring systems.
The work environment is designed to support effective collaboration and communication between team members, projects, clients, and management.
The team has access to the necessary tools and resources to perform their jobs effectively, including computers, software, and mobile devices.

Work Schedule: This role follows a rotating shift schedule, with each shift lasting approximately 8 hours. The work schedule is designed to ensure the data center facilities are staffed 24/7, providing continuous support and maintenance as needed.

📝 Enhancement Note: The data center facility is a secure, controlled environment that requires a high level of attention to detail, strong communication skills, and the ability to work effectively with various teams and stakeholders. The work environment is collaborative, with a strong focus on teamwork and continuous improvement.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to assess communication skills, English proficiency, and basic understanding of data center operations, maintenance, and project supervision processes.
Technical Assessment: A hands-on assessment of the candidate's ability to perform data center operations, maintenance, and project supervision tasks. This may include a tour of the data center facility, as well as practical exercises and case studies.
Behavioral Interview: A structured interview to assess the candidate's problem-solving skills, teamwork, and adaptability in a data center operations and maintenance environment.
Final Interview: A meeting with the Data Center Manager and other key stakeholders to discuss the candidate's fit for the role and the team's needs.

Portfolio Review Tips:

Highlight your experience in data center operations, maintenance, and project supervision through case studies, project descriptions, or reports.
Demonstrate your ability to work effectively with various teams and stakeholders, including projects, clients, and management.
Showcase your attention to detail and strong communication skills through well-documented reports and thorough inspection findings.

Technical Challenge Preparation:

Familiarize yourself with data center operations, maintenance, and project supervision processes, as well as the specific requirements of the role.
Practice your problem-solving skills and be prepared to discuss your approach to data center operations, maintenance, and project supervision challenges.
Brush up on your English proficiency and be prepared to communicate effectively with various teams and stakeholders.

ATS Keywords: Data center operations, data center maintenance, project supervision, electrical cabling, communication cabling, electromechanical equipment, operational parameters, alarm management, risk identification, best practices, process management, world-class maintenance, data center infrastructure, data center management, data center operations, data center maintenance, data center project supervision.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and fit within the data center operations and maintenance team. By preparing thoroughly and demonstrating your qualifications, you can increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Data Center Infrastructure:

Electrical and communication cabling
Electromechanical equipment
Advanced monitoring systems
Power distribution units (PDUs)
Uninterruptible power supply (UPS) systems
Generators and backup power systems
Fire suppression and detection systems
Environmental control systems (HVAC)
Security systems, including access control and CCTV

Data Center Management Software:

Data center infrastructure management (DCIM) software
Computerized maintenance management system (CMMS) software
Building automation software
Security information and event management (SIEM) software
IT service management (ITSM) software

📝 Enhancement Note: The technology stack for this role is focused on data center infrastructure, management, and maintenance. Familiarity with the specific technology stack used by Kio Networks is essential for success in this role.

👥 Team Culture & Values

Data Center Operations & Maintenance Values:

High Availability: Ensuring the data center facilities are available and operational at all times, with minimal downtime and maximum uptime.
Security: Protecting the data center facilities from unauthorized access, physical threats, and cybersecurity risks.
Operational Excellence: Consistently delivering high-quality services and maintaining a strong focus on continuous improvement and process optimization.
Collaboration: Working effectively with various teams and stakeholders, including projects, clients, and management, to ensure the data center infrastructure meets their needs.
Attention to Detail: Maintaining a high level of accuracy and precision in data center operations, maintenance, and project supervision tasks.

Collaboration Style:

Teamwork: Working closely with various teams and stakeholders, including projects, clients, and management, to ensure the data center infrastructure meets their needs.
Communication: Maintaining open and effective communication channels with various teams and stakeholders, including projects, clients, and management.
Problem-Solving: Working together to identify, analyze, and resolve operational anomalies, alarms, failures, and risks in the data center infrastructure.
Continuous Improvement: Collaborating to identify opportunities for process improvement, cost savings, and increased efficiency in data center operations, maintenance, and project supervision.

📝 Enhancement Note: The data center operations and maintenance team at Kio Networks values high availability, security, operational excellence, collaboration, and attention to detail. The team works together to ensure the data center infrastructure meets the needs of the projects area, clients, and management.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Data Center Operations: Maintaining high availability and security in a dynamic and evolving data center environment, with changing client needs and infrastructure requirements.
Data Center Maintenance: Ensuring the data center infrastructure is well-maintained, with minimal downtime and maximum uptime, despite the constant demands of projects, clients, and management.
Project Supervision: Overseeing project installations, ensuring Kio Networks' installation standards are met, and the data center infrastructure is not compromised.
Risk Management: Identifying and mitigating operational risks, including physical threats, cybersecurity risks, and compliance issues, to ensure the data center infrastructure is secure and protected.

Learning & Development Opportunities:

Data Center Operations & Maintenance Certification: Pursuing certifications in data center operations, maintenance, and management to enhance your knowledge and skills in the field.
Industry Conferences & Events: Attending industry conferences, workshops, and webinars to stay up-to-date on the latest trends, best practices, and emerging technologies in data center operations, maintenance, and management.
Mentorship & Coaching: Seeking guidance and support from experienced professionals in the data center operations, maintenance, and management field to enhance your skills and advance your career.

📝 Enhancement Note: The data center operations and maintenance role at Kio Networks presents numerous challenges and opportunities for growth and development. By embracing these challenges and seeking out learning and development opportunities, you can enhance your skills and advance your career in the data center operations and maintenance field.

💡 Interview Preparation

Technical Questions:

Data Center Operations: Describe your experience with data center operations, maintenance, and project supervision processes. How have you ensured high availability and security in a data center environment?
Data Center Maintenance: Explain your approach to data center maintenance, including preventive and corrective maintenance, as well as emergency operations procedures. How have you ensured minimal downtime and maximum uptime in a data center environment?
Project Supervision: Discuss your experience with project supervision, including overseeing project installations and ensuring Kio Networks' installation standards are met. How have you ensured the data center infrastructure is not compromised during project installations?
Risk Management: Describe your approach to risk management in a data center environment. How have you identified and mitigated operational risks, including physical threats, cybersecurity risks, and compliance issues?

Company & Culture Questions:

Data Center Operations & Maintenance Culture: Explain how you have worked effectively with various teams and stakeholders, including projects, clients, and management, to ensure the data center infrastructure meets their needs. How have you contributed to a culture of high availability, security, operational excellence, collaboration, and attention to detail?
Data Center Operations & Maintenance Methodology: Describe your experience with data center operations, maintenance, and project supervision processes. How have you ensured the data center infrastructure meets the needs of the projects area, clients, and management?
Data Center Infrastructure Impact: Explain how you have ensured the data center infrastructure meets the needs of the projects area, clients, and management. How have you balanced the demands of projects, clients, and management with the need for high availability, security, and operational excellence?

Portfolio Presentation Strategy:

Data Center Operations & Maintenance Portfolio: Highlight your experience in data center operations, maintenance, and project supervision through case studies, project descriptions, or reports. Showcase your ability to work effectively with various teams and stakeholders, including projects, clients, and management.
Data Center Infrastructure Impact Portfolio: Demonstrate your understanding of the data center infrastructure's impact on overall business operations. Showcase your ability to balance the demands of projects, clients, and management with the need for high availability, security, and operational excellence.
Data Center Operations & Maintenance Methodology Portfolio: Explain your approach to data center operations, maintenance, and project supervision processes. Showcase your understanding of data center operations, maintenance, and project supervision best practices and your ability to apply them in a real-world environment.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and fit within the data center operations and maintenance team. By preparing thoroughly and demonstrating your qualifications, you can increase your chances of success in the interview process.

📌 Application Steps

To apply for this data center operations and maintenance position at Kio Networks:

Tailor Your Resume: Customize your resume to highlight your experience in data center operations, maintenance, and project supervision. Emphasize your ability to work effectively with various teams and stakeholders, including projects, clients, and management.
Prepare Your Portfolio: Curate a portfolio of your experience in data center operations, maintenance, and project supervision. Include case studies, project descriptions, or reports that demonstrate your ability to work effectively with various teams and stakeholders, including projects, clients, and management.
Practice Interview Questions: Familiarize yourself with the interview process and practice answering technical and behavioral interview questions. Use the interview preparation tips provided in this document to enhance your performance.
Research the Company: Learn about Kio Networks' data center operations, maintenance, and project supervision processes. Understand the company's culture, values, and approach to data center infrastructure management.

📝 Enhancement Note: By following these application steps and preparing thoroughly, you can increase your chances of success in the interview process and secure a data center operations and maintenance position at Kio Networks.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to data center operations, maintenance, and project supervision roles.
Include data center infrastructure, management, and maintenance processes, as well as specific technology stack requirements.
Emphasize data center operations, maintenance, and project supervision best practices, as well as the impact of data center infrastructure on overall business operations.
Address data center operations, maintenance, and project supervision career progression paths and technical leadership opportunities.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about data center operations, maintenance, and project supervision processes, with specific reasoning based on role level and industry standards.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute data center operations, maintenance, and project supervision-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and data center operations, maintenance, and project supervision industry standards.

Industry Expertise:

Include specific data center infrastructure, management, and maintenance technology stack requirements.
Address data center operations, maintenance, and project supervision career progression paths and technical leadership opportunities.
Provide tactical advice for data center operations, maintenance, and project supervision portfolio development, live demonstrations, and project case studies.
Include data center operations, maintenance, and project supervision interview preparation and coding challenge guidance.
Emphasize data center operations, maintenance, and project supervision best practices, as well as the impact of data center infrastructure on overall business operations.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use data center operations, maintenance, and project supervision industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to data center operations, maintenance, and project supervision professionals.
Provide actionable insights that give data center operations, maintenance, and project supervision candidates a competitive advantage.
Focus on data center operations, maintenance, and project supervision team culture, cross-functional collaboration, and user impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize data center operations, maintenance, and project supervision best practices, as well as the impact of data center infrastructure on overall business operations.
Include specific portfolio requirements tailored to the data center operations, maintenance, and project supervision discipline and role level.
Address browser compatibility, accessibility standards, and user experience design principles in the context of data center operations, maintenance, and project supervision.
Focus on problem-solving methods, performance optimization, and scalable data center architecture in the context of data center operations, maintenance, and project supervision.
Include technical presentation skills and stakeholder communication for data center operations, maintenance, and project supervision projects.

Avoid:

Generic business jargon not relevant to data center operations, maintenance, and project supervision roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific data center operations, maintenance, and project supervision role.
Marketing language unrelated to data center operations, maintenance, and project supervision.

Generate comprehensive, data center operations, maintenance, and project supervision-focused content that serves as a valuable resource for data center operations, maintenance, and project supervision candidates seeking their next opportunity and preparing for technical interviews in the data center operations, maintenance, and project supervision industry.

Infrastructure Engineer