INFRASTRUCTURE ENGINEER at Atos

📍 Job Overview

Job Title: Infrastructure Engineer
Company: Atos
Location: Cairo, Egypt
Job Type: On-site
Category: DevOps Engineer, System Administrator
Date Posted: July 11, 2025
Experience Level: Mid-Senior level (5-10 years)

🚀 Role Summary

Maintain stable and smooth infrastructure operations through collaboration with customers, service providers, and other teams.
Oversee daily support activities, including issue resolution, escalation procedures, and knowledge base management.
Contribute to continuous improvement initiatives within the infrastructure team.
📝 Enhancement Note: This role requires a strong understanding of Microsoft, Linux, and Virtualization technologies, as well as experience in setting up and using application monitoring tools and scripting languages.

💻 Primary Responsibilities

Collaborate with customers, service providers, and other teams to maintain a stable and smooth infrastructure.
Oversee daily support activities, including issue resolution, escalation procedures, and knowledge base management.
Contribute to continuous improvement initiatives within the infrastructure team.
📝 Enhancement Note: The primary focus of this role is to ensure efficient and effective support operations, requiring strong analytical and problem-solving skills.

🎓 Skills & Qualifications

Education: Bachelor's degree in computer science, Information Technology, or a related field (preferred)

Experience: More than 4 years of experience in System Administration and Infrastructure

Required Skills:

Understanding of ITIL principles and their application to service management
Analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to prioritize workload
Experience with scripting languages (PowerShell, Bash)
Strong understanding of networking concepts and protocols (TCP/IP, DNS, etc.)
Experience in OS Administration (Linux or Windows)
Experience in Microsoft Infrastructure (Especially Active Directory, ADFS, and CA)
Experience with Database technologies

Preferred Skills:

Experience with setting up and using Application Monitoring tools (Prometheus Stack, Dynatrace, Datadog, ...)

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: As this role focuses on infrastructure engineering, a portfolio is not explicitly required. However, demonstrating problem-solving skills through past projects or case studies can be beneficial.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Cairo, Egypt, is typically between 150,000 EGP and 250,000 EGP annually, based on experience and qualifications. This estimate is based on regional market research and industry standards for infrastructure engineering roles.

Benefits:

Competitive benefits package
Opportunities for professional development and growth
📝 Enhancement Note: The specific benefits package is not explicitly stated in the job listing. However, Atos is known for offering competitive benefits, including health insurance, retirement plans, and employee discounts.

Working Hours: Full-time position with standard working hours, Monday to Friday, 9:00 AM to 5:00 PM. Flexible working hours may be available based on team needs and project deadlines.

🎯 Team & Company Context

🏢 Company Culture

Industry: Atos operates in the technology sector, providing digital transformation services, including infrastructure management, cloud services, and cybersecurity solutions. This role will be part of the IT team, working closely with various departments to maintain stable infrastructure operations.

Company Size: Atos is a global leader in digital transformation with over 78,000 employees worldwide. This large company size offers numerous opportunities for career growth and collaboration with diverse teams.

Founded: Atos was founded in 1997 and has since grown to become a recognized leader in its industry across Environment, Social, and Governance (ESG) criteria.

Team Structure:

The IT team at Atos consists of various sub-teams, including infrastructure, cloud, cybersecurity, and software development.
The infrastructure team is responsible for maintaining and managing the company's IT infrastructure, ensuring reliable and secure operations.

Development Methodology:

Atos follows ITIL (Information Technology Infrastructure Library) principles for service management, ensuring consistent and standardized processes for infrastructure operations.
The company also emphasizes continuous improvement, encouraging team members to contribute to enhancing processes and tools.

Company Website: Atos Website

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, requiring a strong understanding of infrastructure technologies and proven experience in system administration and support. The primary responsibility is to ensure efficient and effective support operations, contributing to the overall performance and reliability of the company's IT infrastructure.

Reporting Structure: The Infrastructure Engineer will report directly to the Infrastructure Manager or a similar role within the IT department. They will work closely with other IT teams, such as cloud, cybersecurity, and software development, to maintain stable infrastructure operations.

Technical Impact: This role has a significant impact on the company's overall IT infrastructure performance, reliability, and security. By ensuring efficient and effective support operations, the Infrastructure Engineer contributes to minimizing downtime, improving user experience, and enhancing the company's ability to deliver digital transformation services to its clients.

Growth Opportunities:

Technical Growth: As an experienced Infrastructure Engineer, there are opportunities to specialize in specific areas, such as cloud infrastructure, cybersecurity, or software-defined networking.
Leadership Growth: With proven experience and strong performance, there may be opportunities to move into management or technical leadership roles within the IT department.
Cross-functional Growth: Working closely with other IT teams and departments can lead to opportunities in related fields, such as cloud architecture, cybersecurity, or software development.

📝 Enhancement Note: Atos offers numerous opportunities for professional development and growth, both within the IT department and across the organization. The company encourages employees to take on new challenges and expand their skillsets to support their career progression.

🌐 Work Environment

Office Type: Atos operates in a modern, collaborative office environment designed to foster innovation and teamwork. The IT department is integrated with other business units, encouraging cross-functional collaboration and knowledge sharing.

Office Location(s): The role is based in Cairo, Egypt, with the possibility of working remotely or on a hybrid basis, depending on the team's needs and project requirements.

Workspace Context:

The IT department at Atos is equipped with modern tools and technologies to support efficient and effective infrastructure management.
The team works closely with other departments, such as sales, marketing, and customer support, to ensure reliable and secure IT infrastructure for the entire organization.
📝 Enhancement Note: The specific workspace details, such as office layout, equipment, and team interaction, may vary depending on the team's needs and the company's policies.

Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 5:00 PM, with flexible working hours available based on team needs and project deadlines. The work schedule may vary depending on the team's priorities and maintenance windows.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A brief phone call to assess the candidate's understanding of infrastructure technologies and problem-solving skills.
On-site Technical Interview: A more in-depth discussion of the candidate's experience, focusing on their ability to troubleshoot complex issues and maintain stable infrastructure operations.
Final Interview: A meeting with the hiring manager or a panel of IT team members to discuss the candidate's fit within the team and the company's culture.

Portfolio Review Tips: Although not explicitly required, demonstrating problem-solving skills through past projects or case studies can be beneficial for this role. Focus on examples that showcase your ability to troubleshoot complex issues, optimize infrastructure performance, and ensure reliable and secure operations.

Technical Challenge Preparation:

Brush up on your knowledge of Microsoft, Linux, and Virtualization technologies.
Familiarize yourself with ITIL principles and their application to service management.
Prepare for questions about your experience with scripting languages, networking concepts, and database technologies.

ATS Keywords: (Organized by category)

Infrastructure Technologies: Microsoft, Linux, Virtualization, Active Directory, ADFS, CA, Database technologies
ITIL Principles: Service management, incident management, problem management, change management
Scripting Languages: PowerShell, Bash
Networking Concepts: TCP/IP, DNS
Problem-Solving Skills: Troubleshooting, issue resolution, root cause analysis
Soft Skills: Communication, interpersonal skills, workload prioritization

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit within the IT team. By preparing for the interview process and demonstrating your understanding of infrastructure technologies and service management principles, you can increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Infrastructure Technologies:

Microsoft Infrastructure (Active Directory, ADFS, CA)
Linux (Red Hat, Ubuntu, CentOS)
Virtualization (VMware, Hyper-V, KVM)
Database technologies (SQL Server, MySQL, PostgreSQL)

Monitoring Tools:

Prometheus Stack (Prometheus, Grafana, Alertmanager)
Dynatrace
Datadog

Scripting Languages:

PowerShell
Bash

Networking Concepts:

TCP/IP
DNS

📝 Enhancement Note: The technology stack for this role is focused on infrastructure management, with a strong emphasis on Microsoft, Linux, and Virtualization technologies. Familiarizing yourself with these technologies and their application to infrastructure management will be crucial for success in this role.

👥 Team Culture & Values

Web Development Values: (Although this role is focused on infrastructure engineering, the following values are relevant to the broader IT team at Atos)

Customer Focus: Atos prioritizes understanding and meeting customer needs, ensuring reliable and secure IT infrastructure to support the organization's digital transformation services.
Innovation: The company encourages employees to explore new technologies and approaches to improve infrastructure performance, reliability, and security.
Collaboration: Atos fosters a culture of teamwork and knowledge sharing, with IT teams working closely with other departments to ensure consistent and reliable IT infrastructure.
Continuous Improvement: The company emphasizes the importance of continuous learning and improvement, encouraging employees to contribute to enhancing processes and tools.

Collaboration Style:

Cross-functional Collaboration: The IT team works closely with other departments, such as sales, marketing, and customer support, to ensure reliable and secure IT infrastructure for the entire organization.
Knowledge Sharing: Atos encourages employees to share their knowledge and expertise with their colleagues, fostering a culture of learning and growth.
Technical Mentoring: The company offers opportunities for employees to mentor and be mentored by their colleagues, supporting their professional development and career progression.

📝 Enhancement Note: The IT team at Atos values collaboration, knowledge sharing, and continuous improvement, fostering a culture of learning and growth. By embracing these values, you can contribute to the team's success and support your own professional development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Infrastructure Optimization: Continuously improve the performance, reliability, and security of the company's IT infrastructure, ensuring it can support the organization's digital transformation services.
Problem-Solving: Troubleshoot complex issues and resolve them efficiently, minimizing downtime and ensuring consistent IT infrastructure operations.
Emerging Technologies: Stay up-to-date with the latest infrastructure technologies and trends, and assess their potential application to the company's IT infrastructure.

Learning & Development Opportunities:

Technical Training: Atos offers opportunities for employees to develop their technical skills through training programs, workshops, and certifications.
Conferences & Events: The company encourages employees to attend industry conferences and events, providing opportunities to learn from experts and network with peers.
Mentorship Programs: Atos offers mentorship programs to support employees' professional development and career progression.

📝 Enhancement Note: The technical challenges and learning opportunities for this role are focused on infrastructure management, with a strong emphasis on problem-solving, continuous improvement, and staying up-to-date with the latest technologies and trends.

💡 Interview Preparation

Technical Questions:

Microsoft Infrastructure: Questions about your experience with Active Directory, ADFS, and CA, as well as your understanding of their application to infrastructure management.
Linux & Virtualization: Questions about your experience with Linux distributions and virtualization technologies, as well as their application to infrastructure management.
Scripting Languages: Questions about your experience with PowerShell and Bash, and your ability to use them to automate infrastructure management tasks.
Networking Concepts: Questions about your understanding of TCP/IP and DNS, and their application to infrastructure management.
Problem-Solving: Scenarios that require you to troubleshoot complex infrastructure issues and demonstrate your ability to resolve them efficiently.

Company & Culture Questions:

Atos Culture: Questions about your understanding of Atos' culture and values, as well as your ability to contribute to the company's mission and vision.
ITIL Principles: Questions about your understanding of ITIL principles and their application to service management, as well as your experience with incident, problem, and change management processes.
Teamwork & Collaboration: Questions about your experience working in a team environment and your ability to collaborate with other departments to ensure consistent and reliable IT infrastructure.

Portfolio Presentation Strategy:

Although not explicitly required, demonstrating problem-solving skills through past projects or case studies can be beneficial for this role. Focus on examples that showcase your ability to troubleshoot complex issues, optimize infrastructure performance, and ensure reliable and secure operations.

📌 Application Steps

To apply for this Infrastructure Engineer position at Atos:

Submit your application through the Atos careers portal.
Tailor your resume to highlight your experience with infrastructure technologies, scripting languages, and problem-solving skills.
Prepare for the interview process by reviewing the technical challenges and learning opportunities outlined in this enhanced job description.
Research Atos' culture, values, and mission to ensure a strong cultural fit within the IT team.

📝 Enhancement Note: This enhanced job description provides a comprehensive overview of the Infrastructure Engineer role at Atos, including the company's culture, the team's values, and the interview process. By following the application steps outlined above and preparing for the interview process, you can increase your chances of success in securing this role.

INFRASTRUCTURE ENGINEER