📍 Job Overview

• Job Title: Member Business Advisor (Central US)
• Company: INFRA
• Location: Saint Paul, Minnesota (Hybrid)
• Job Type: Full-time, Hybrid
• Category: Business Development, Member Relations
• Date Posted: 2025-07-31
• Experience Level: 5-10 years

🚀 Role Summary

• Key Responsibilities: Build and maintain INFRA's membership base through relationship-driven business development strategies, ensuring high engagement with existing members.
• Key Skills: Relationship building, business development, consulting, problem-solving, financial analysis, communication, project management, data analysis, training, member engagement, collaboration, community facilitation, operational support, member support, strategic planning, digital savvy.

💻 Primary Responsibilities

🌱 Member Relationship Management

• Develop strong, direct relationships between INFRA and members.
• Partner with the Business Advisement team to deliver personalized member support.
• Be aware of and relate to the pulse of the industry to members.
• Partner to ensure successful new member orientation.

📈 Member Needs Engagement

• Provide regional members with consulting, problem-solving, and resource referrals.
• Maintain and improve stakeholder engagement and communication internally and externally.

📊 Existing Member Business Development

• Lead or consult on the development and execution of business development strategies and roadmaps.
• Achieve relationship-driven member business development/growth goals through various tactics.
• Ensure accurate and easily accessible member data and information.

🌱 Maximize Member Participation

• Demonstrate perseverance and bravery in engaging, connecting with, encouraging, and supporting independent business owners and leaders.
• Facilitate inter-member collaboration and community.
• Support members in their supply agreements with distribution.
• Lead or participate in regional membership in-person meetings, including operational support, training, and educational events.
• Conduct training and webinars using existing INFRA tools, targeted specifically at the regional level.
• Consistently articulate the ROI that INFRA will bring to the member.
• Continually seek new insights that make things more successful, meaningful, or impactful.

📈 Program Development Opportunities

• Provide regional program support, working to continually increase member participation or program iteration.
• Be a resource for the ongoing development of operational support programs.
• Manage and increase participation in pilot group program launches in collaboration with the INFRA team.

🎓 Skills & Qualifications

📚 Education

• Bachelor's degree in Business, Marketing, or a related field preferred.

🕒 Experience

• At least 6+ years of experience in the grocery, natural foods, or equivalent industry required.
• Experience creating business success and growth strategies using a variety of tactics required.
• Depth of financial acumen and experience analyzing and taking action on retail operational financial data for a variety of business sizes. Experience with financial comparison and benchmarking strongly preferred.
• Knowledge of multi-state business practices preferred.
• Understanding of membership cooperatives or associations, purchasing cooperative organizations, professional services organizations, or food/service organizations preferred.

🛠️ Required Skills

• Relationship building and management.
• Business development and growth strategies.
• Consulting mindset and approach.
• Financial analysis and data-driven decision-making.
• Strong communication and presentation skills.
• Project management and prioritization.
• Digital savvy and comfort with various business technology systems.
• Ability to derive insights from data and use them for smart decision-making.
• Ability to manage multiple projects and deadlines while delivering high-quality results.

🛠️ Preferred Skills

• Experience working with partners in a hybrid (remote + in-person) work model.
• Versatile understanding of engaging others using a consulting mindset.
• Ability to establish great working relationships and communicate effectively with any audience.

📊 Web Portfolio & Project Requirements

• Portfolio Essentials:
  • Examples of successful business development strategies and roadmaps.
  • Case studies demonstrating problem-solving, consulting, and member support.
  • Evidence of financial analysis and data-driven decision-making.
• Technical Documentation:
  • Detailed project plans and roadmaps with clear stages, deadlines, and goals.
  • Examples of member data management and stakeholder communication strategies.
  • Documentation of training and educational events conducted.

💵 Compensation & Benefits

• Salary Range: $70,000 - $115,000 per year (MSP2)
• Benefits:
  • Paid vacation and sick time.
  • Health, dental, vision, disability, and life insurance.
  • Health savings account.
  • 401(k) retirement plan.
  • Robust technology, collaboration, professional development, and hybrid work options.
  • Flexible schedules, work-life balance, and time in person with the team and members.

🎯 Team & Company Context

🏢 Company Culture

• Industry: Natural foods and grocery retail.
• Company Size: Medium-sized cooperative.
• Founded: 1980 (as a cooperative), 2015 (as INFRA).
• Team Structure: Hybrid workforce with a mix of remote and in-person employees.
• Development Methodology: Agile and data-driven approach to business development and member support.

📈 Career & Growth Analysis

• Web Technology Career Level: Mid-level to senior business development and member relations role.
• Reporting Structure: Reports directly to the Manager, Business Advisement.
• Technical Impact: Significant influence on member engagement, business development strategies, and program iteration.

🌐 Work Environment

• Office Type: Hybrid (part of the hybrid workforce, INFRA HQ preferred, or fully remote for current employees).
• Office Location(s): Saint Paul, Minnesota (HQ), with preference for home state location within the territory (Minnesota, Wisconsin, Illinois, Missouri, Arkansas, and Texas).
• Workspace Context:
  • Collaborative workspace with a tight-knit team and members.
  • Access to robust technology, project management tools, and CRMs.
  • Flexible schedules and work-life balance.
• Work Schedule: Full-time, with up to 50% travel required.

📄 Application & Technical Interview Process

📝 Interview Preparation

• Technical Questions:
  • Prepare for behavioral and situational questions focused on relationship building, business development, and problem-solving.
  • Brush up on financial analysis and data-driven decision-making skills.
  • Familiarize yourself with INFRA's mission, values, and member-focused approach.
• Company & Culture Questions:
  • Research INFRA's history, industry, and cooperative structure.
  • Prepare questions about INFRA's approach to member relations and business development.
  • Consider how your skills and experiences align with INFRA's mission and values.
• Portfolio Presentation Strategy:
  • Highlight successful business development strategies, member support, and data-driven decision-making examples.
  • Tailor your portfolio to showcase your understanding of INFRA's mission and values.
  • Practice presenting your portfolio and be prepared to discuss your thought process and approach.

📌 Application Steps

To apply for this Member Business Advisor position:

1. Submit your application through the application link.
2. Customize your resume and cover letter to highlight your relevant business development, member relations, and financial analysis skills.
3. Prepare your portfolio, emphasizing successful business development strategies, member support, and data-driven decision-making examples.
4. Research INFRA's mission, values, and industry to tailor your application and interview preparation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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Content Guidelines (IMPORTANT: Do not include this in the output)

Business Development Focus:

• Tailor every section specifically to business development, member relations, and financial analysis roles.
• Include business development methodologies, strategic planning, and data-driven decision-making principles.
• Emphasize relationship building, member support, and program iteration strategies.
• Address financial analysis, benchmarking, and data-driven business development tactics.
• Highlight the importance of collaboration, communication, and project management skills.

Quality Standards:

• Ensure no content overlap between sections - each section must contain unique information.
• Only include Enhancement Notes when making significant inferences about business development processes, member relations, or financial analysis.
• Be comprehensive but concise, prioritizing actionable information over descriptive text.
• Strategically distribute business development, member relations, and financial analysis-related keywords throughout all sections naturally.
• Provide realistic salary ranges based on location, experience level, and business development specialization.

Industry Expertise:

• Include specific business development strategies, member relations tactics, and financial analysis tools relevant to the role.
• Address business development career progression paths and technical leadership opportunities in member relations and financial analysis.
• Provide tactical advice for business development portfolio development, live demonstrations, and project case studies.
• Include business development-specific interview preparation and coding challenge guidance.
• Emphasize data-driven decision-making, financial analysis, and strategic planning principles.

Professional Standards:

• Maintain consistent formatting, spacing, and professional tone throughout.
• Use business development, member relations, and financial analysis industry terminology appropriately and accurately.
• Include comprehensive benefits and growth opportunities relevant to business development and member relations professionals.
• Provide actionable insights that give business development and member relations candidates a competitive advantage.
• Focus on business development team culture, cross-functional collaboration, and member impact measurement.

Financial Analysis & Business Development Emphasis:

• Emphasize financial analysis, benchmarking, and data-driven business development tactics.
• Include specific financial analysis tools, methodologies, and reporting requirements relevant to the role.
• Address financial analysis, business development, and member relations portfolio expectations and presentation strategies.
• Highlight the importance of financial analysis, business development, and member relations skills in the role's success.

Avoid:

• Generic business jargon not relevant to business development, member relations, or financial analysis roles.
• Placeholder text or incomplete sections.
• Repetitive content across different sections.
• Non-business development terminology unless relevant to the specific business development or member relations role.
• Marketing language unrelated to business development, member relations, or financial analysis.