📍 Job Overview

Job Title: Information Technology Network Administrator
Company: Umpqua Admin Services Corp.
Location: Canyonville, Oregon, United States
Job Type: On-site
Category: IT Infrastructure & Networking
Date Posted: March 14, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site only

🚀 Role Summary

📝 Enhancement Note: This role involves managing and maintaining network infrastructure and enterprise systems for a tribal gaming and resort organization, requiring strong technical skills and customer service focus.
Network Infrastructure Management: Oversee network hardware and software, ensuring system failures and security violations are addressed promptly.
Documentation & Configuration: Maintain accurate records of network infrastructure and Internet connections, as well as enterprise systems configurations.
System Implementation & Maintenance: Implement and maintain enterprise systems, including email, gaming, backup, and anti-virus programs.
Network Analysis & Recommendations: Analyze network hardware and software, and recommend corrective actions or purchases to IT management.
Collaboration & Customer Service: Work closely with the IS Help Desk, providing professional and courteous behavior towards customers and fostering teamwork within the department.

💻 Primary Responsibilities

Network Monitoring & Troubleshooting: Monitor network hardware and software event logs, analyze events, and recommend corrective actions to IT management.
Documentation & Maintenance: Document and maintain network infrastructure and Internet connections, ensuring accurate records are kept.
Enterprise System Management: Implement and maintain enterprise systems, including email, gaming, backup, and anti-virus programs, ensuring they function properly and meet organizational needs.
Network Hardware & Software Analysis: Analyze, test, and make recommendations for network hardware and software purchases, staying up-to-date with industry trends and best practices.
Help Desk Assistance: Assist the IS Help Desk in preventive and corrective maintenance of end-user hardware and software as needed.
Communication & Collaboration: Ensure clear, concise, and effective written and verbal communications, and foster a sense of teamwork and collaboration within the department and property.
Process Improvement: Provide constructive input to foster process improvement within the department, continually seeking ways to enhance efficiency and effectiveness.

🎓 Skills & Qualifications

Education: Bachelor of Science in Computer Information Systems or equivalent mix of experience and certification/degree required.

Experience: 5 years of hands-on administration of network systems and enterprise applications required.

Required Skills:

Proven experience in network administration and enterprise applications
Strong organizational, verbal, interpersonal, and customer relation skills
Advanced computer skills with knowledge of enterprise-level networking applications and protocols
Excellent analytical and problem-solving skills
Strong communication and collaboration skills

Preferred Skills:

Microsoft Certified System Administrator (MCSA) certification
Cisco Certified Network Associate (CCNA) certification
Experience with gaming and resort industry-specific software and systems
Familiarity with tribal gaming and regulatory commission requirements

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While a portfolio is not explicitly required for this role, demonstrating relevant network administration projects and achievements can strengthen your application.

Portfolio Essentials:

Case studies or examples of network infrastructure management and maintenance
Documentation of network configurations and enterprise system implementations
Evidence of successful network troubleshooting and problem-solving
Examples of process improvement initiatives in network administration

Technical Documentation:

Network diagrams and schematics illustrating network topology and connections
Configuration files and scripts demonstrating network hardware and software setup
Documentation of network security protocols and procedures
Records of network performance metrics and optimization techniques

💵 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (based on industry standards for mid-senior level network administrators in the United States)

Benefits:

Comprehensive medical, dental, vision, and Rx coverage
Paid Time Off (PTO)
Employer-paid life and disability plans
401k with up to 3.5% employer match
Free meals
Fuel discounts

Working Hours: Full-time position with standard business hours, including on-call rotations for 24/7 network support

🎯 Team & Company Context

🏢 Company Culture

Industry: Gaming and Hospitality

Company Size: Medium (500-1,000 employees)

Founded: 1992 (as Umpqua Indian Development Corporation)

Team Structure:

IT Department, including Network Administration, Help Desk, and Software Development teams
Close collaboration with other departments, such as Gaming, Food & Beverage, and Hotel Operations

Development Methodology:

Agile/Scrum methodologies for software development and project management
Regular code reviews, testing, and quality assurance practices
CI/CD pipelines and automated deployment for enterprise systems

Company Website: www.uidc.com

📝 Enhancement Note: Umpqua Admin Services Corp. is a tribal gaming and resort organization, focusing on providing exceptional customer experiences and fostering a collaborative work environment.

📈 Career & Growth Analysis

Network Administrator Career Level: Mid-Senior level network administrators oversee network infrastructure, enterprise systems, and network security, ensuring optimal performance and compliance with internal controls and regulatory requirements.

Reporting Structure: This role reports directly to the IT Director and works closely with the IT Help Desk and other IT team members.

Technical Impact: Network administrators in this role have a significant impact on the organization's overall network performance, security, and reliability, ensuring that enterprise systems and user accesses function properly and meet internal controls and regulatory requirements.

Growth Opportunities:

Technical Specialization: Pursue advanced certifications (e.g., CCIE, CISSP) or specialize in specific network technologies (e.g., wireless, security, or cloud networking)
Team Leadership: Develop leadership skills and assume a supervisory or management role within the IT department
Cross-functional Collaboration: Work closely with other departments to understand their unique network requirements and provide tailored solutions

📝 Enhancement Note: Career growth opportunities in this role may include advancing to a senior network administrator, IT manager, or other leadership positions within the IT department or the broader organization.

🌐 Work Environment

Office Type: On-site, with a collaborative and customer-focused work environment

Office Location(s): 146 Chief Miwaleta Ln, Canyonville, OR 97417

Workspace Context:

Network Operations Center (NOC): Centralized location for network monitoring, troubleshooting, and management
Collaborative Workspaces: Open-concept offices and meeting rooms for team collaboration and brainstorming sessions
Training & Development Opportunities: Regular training and professional development opportunities to stay current with industry trends and best practices

Work Schedule: Full-time, with on-call rotations for 24/7 network support and maintenance

📝 Enhancement Note: The work environment at Umpqua Admin Services Corp. is focused on collaboration, customer service, and continuous improvement, with a strong emphasis on teamwork and process optimization.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone conversation to assess communication skills and initial fit for the role (15-30 minutes)
Technical Interview: A comprehensive technical interview focusing on network administration, enterprise systems, and problem-solving skills (60-90 minutes)
On-site Tour & Meeting: A visit to the property, including a tour of the network operations center and a meeting with the IT Director and other team members (2-3 hours)
Final Decision: A final decision will be made based on the candidate's technical skills, cultural fit, and overall potential for success in the role

Portfolio Review Tips:

Highlight network infrastructure management and maintenance projects, demonstrating your ability to oversee complex network environments
Showcase your problem-solving skills and ability to troubleshoot network issues
Emphasize your experience with enterprise systems and network security protocols
Prepare examples of process improvement initiatives and their impact on network performance and efficiency

Technical Challenge Preparation:

Brush up on your knowledge of network hardware, software, and protocols
Familiarize yourself with the latest industry trends and best practices in network administration
Prepare for scenario-based questions and case studies, demonstrating your ability to apply your technical skills to real-world situations

ATS Keywords: (Organized by category)

Networking: Network administration, network infrastructure, network security, network protocols, network hardware, network software, network management, network monitoring, network troubleshooting
Enterprise Systems: Enterprise applications, enterprise systems management, enterprise software, enterprise architecture, enterprise integration
Certifications: Microsoft Certified System Administrator (MCSA), Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP)
Industry-specific: Gaming, resort, tribal gaming, tribal regulatory commission, internal controls, compliance
Soft Skills: Organizational skills, communication skills, interpersonal skills, customer relation skills, analytical skills, problem-solving skills, team collaboration, process improvement

📝 Enhancement Note: The interview process for this role will focus on assessing your technical skills, problem-solving abilities, and cultural fit within the organization. Be prepared to discuss your network administration experience, enterprise systems management, and process improvement initiatives in detail.

🛠 Technology Stack & Web Infrastructure

Network Hardware & Software:

Cisco network hardware (routers, switches, wireless access points)
Microsoft Windows Server and Active Directory
Enterprise-level networking applications and protocols (TCP/IP, DNS, DHCP, VPN, VLAN)
Network monitoring and management tools (SolarWinds, Nagios, Zabbix)
Network security tools (firewalls, intrusion detection systems, antivirus software)

Enterprise Systems:

Email systems (Microsoft Exchange, Office 365)
Gaming and resort-specific software (e.g., casino management systems, player tracking systems, hotel property management systems)
Backup and disaster recovery solutions (Veeam, Acronis)
Anti-virus and anti-malware solutions (Symantec, McAfee)

Development & DevOps Tools:

Version control systems (Git, SVN)
CI/CD pipelines (Jenkins, Bamboo)
Scripting languages (PowerShell, Python)
Configuration management tools (Ansible, Puppet)

📝 Enhancement Note: Familiarity with the specific technology stack and enterprise systems used by Umpqua Admin Services Corp. is essential for success in this role. Be prepared to discuss your experience with these technologies and how you have applied them in previous network administration roles.

👥 Team Culture & Values

Network Administrator Values:

Professionalism: Maintain a high level of professionalism in all interactions with customers, team members, and other stakeholders
Reliability: Ensure network infrastructure and enterprise systems are available and performant, meeting the organization's needs and internal controls requirements
Adaptability: Stay current with industry trends and best practices, continually seeking opportunities to improve network performance and efficiency
Collaboration: Work closely with other IT team members, departments, and external vendors to ensure network infrastructure and enterprise systems meet the organization's needs

Collaboration Style:

Cross-functional Collaboration: Work closely with other departments, such as Gaming, Food & Beverage, and Hotel Operations, to understand their unique network requirements and provide tailored solutions
Teamwork: Foster a sense of teamwork and collaboration within the IT department and the broader organization, ensuring that network infrastructure and enterprise systems meet the needs of all users
Knowledge Sharing: Share knowledge and best practices with team members, fostering a culture of continuous learning and improvement

📝 Enhancement Note: The team culture at Umpqua Admin Services Corp. is focused on collaboration, customer service, and continuous improvement, with a strong emphasis on professionalism, reliability, and adaptability.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Infrastructure Management: Oversee complex network environments, ensuring optimal performance, security, and compliance with internal controls and regulatory requirements
Enterprise Systems Management: Implement and maintain enterprise systems, ensuring they meet the organization's needs and internal controls requirements
Network Security: Implement and maintain network security protocols, ensuring the network is protected from threats and vulnerabilities
Process Improvement: Continuously seek opportunities to improve network performance, efficiency, and user experience

Learning & Development Opportunities:

Technical Training: Pursue advanced certifications or specializations in specific network technologies (e.g., wireless, security, or cloud networking)
Industry Conferences & Events: Attend industry conferences, workshops, and events to stay current with the latest trends and best practices in network administration
Mentorship & Leadership Development: Seek mentorship opportunities within the organization or through professional networks to develop leadership skills and assume a supervisory or management role

📝 Enhancement Note: This role presents numerous technical challenges and growth opportunities, allowing network administrators to develop their skills, advance their careers, and make a significant impact on the organization's network infrastructure and enterprise systems.

💡 Interview Preparation

Technical Questions:

Network Infrastructure Management: Describe your experience managing complex network environments and ensuring optimal performance, security, and compliance with internal controls and regulatory requirements
Enterprise Systems Management: Discuss your experience implementing and maintaining enterprise systems, and how you ensure they meet the organization's needs
Network Security: Explain your approach to network security, including the implementation and maintenance of network security protocols and the protection of network infrastructure from threats and vulnerabilities
Problem-solving: Present a case study or scenario demonstrating your ability to troubleshoot network issues and implement effective solutions

Company & Culture Questions:

Company Culture: Discuss your understanding of Umpqua Admin Services Corp.'s company culture and how your values and work style align with the organization's mission and values
Team Collaboration: Describe your experience working with cross-functional teams and providing tailored network solutions to meet their unique needs
Process Improvement: Explain your approach to process improvement and how you have implemented initiatives to enhance network performance, efficiency, and user experience in previous roles

Portfolio Presentation Strategy:

Network Infrastructure Management: Highlight your experience managing complex network environments, demonstrating your ability to oversee network infrastructure and ensure optimal performance, security, and compliance with internal controls and regulatory requirements
Enterprise Systems Management: Showcase your experience implementing and maintaining enterprise systems, and how you ensure they meet the organization's needs
Network Security: Emphasize your approach to network security, including the implementation and maintenance of network security protocols and the protection of network infrastructure from threats and vulnerabilities
Problem-solving: Prepare a case study or scenario demonstrating your ability to troubleshoot network issues and implement effective solutions, highlighting your analytical and problem-solving skills

📌 Application Steps

To apply for this Information Technology Network Administrator position:

Submit Your Application: Visit www.uidc.com/careers and search for the "Information Technology Network Administrator" position, then submit your application through the application portal.
Prepare Your Portfolio: Highlight network infrastructure management and maintenance projects, demonstrating your ability to oversee complex network environments, manage enterprise systems, and implement process improvement initiatives.
Optimize Your Resume: Tailor your resume to emphasize your network administration experience, enterprise systems management, and problem-solving skills, using relevant keywords and examples to showcase your qualifications.
Research the Company: Familiarize yourself with Umpqua Admin Services Corp.'s company culture, mission, and values, and be prepared to discuss how your skills and experience align with the organization's needs and goals during the interview process.
Prepare for Technical Interviews: Brush up on your knowledge of network hardware, software, and protocols, and prepare for scenario-based questions and case studies, demonstrating your ability to apply your technical skills to real-world situations.

📝 Enhancement Note: This enhanced job description provides a comprehensive overview of the Information Technology Network Administrator role at Umpqua Admin Services Corp., including detailed information about the company, team culture, technology stack, and interview preparation strategies. By following the application steps outlined above and leveraging the insights provided in this enhanced job description, you will be well-equipped to navigate the application and interview process successfully.

Information Technology Network Administrator