📍 Job Overview

Job Title: Senior Identity and Messaging Engineer
Company: Trend Micro
Location: Taipei, Taiwan
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: June 20, 2025
Experience Level: Mid-Senior Level (2-5 years)
Remote Status: On-site (Taipei)

🚀 Role Summary

Manage and enhance Trend Micro's Identity and Messaging infrastructure, focusing on Azure AD and Office 365.
Troubleshoot issues, drive performance improvements, and ensure secure access across environments.
Collaborate with global IT partners and support a distributed team.
Implement email authentication standards and follow best practices in identity and access management.

📝 Enhancement Note: This role offers a unique opportunity to work in a modern, cloud-driven environment with a global leader in cybersecurity, focusing on enterprise-level infrastructure and secure access management.

💻 Primary Responsibilities

Infrastructure Management: Maintain and enhance Trend Micro's Identity and Messaging infrastructure, including Azure AD, Office 365, Active Directory, and Multifactor Authentication.
Troubleshooting: Investigate and resolve issues related to identity and messaging systems, ensuring secure access across environments.
Email Authentication: Implement and manage email authentication standards (SPF, DKIM, DMARC) and follow best practices in identity and access management.
Global Collaboration: Communicate and coordinate regularly with global IT partners to ensure consistent and secure access to resources.
System Support: Maintain a limited number of on-premises systems where needed, supporting a hybrid environment.

📝 Enhancement Note: This role requires a balance of technical expertise in identity and messaging systems, strong communication skills, and the ability to work effectively in a global team.

🎓 Skills & Qualifications

Education: A bachelor's degree in Information Management or a related field, or equivalent working experience.

Experience: 2-5 years of experience in managing identity and messaging systems, preferably in a hybrid or cloud-centric setting.

Required Skills:

Clear English communication skills for daily interaction with international teammates.
Proficiency in managing Azure AD, Office 365, Active Directory, and Multifactor Authentication.
Experience with PowerShell scripting, especially for automation and permission handling.
Interest in learning more about Azure AD, Office 365, Active Directory, Group Policy, DNS, ADFS, SAML, MFA, Intune, and standard email security protocols.
Experience working in Windows and Linux environments.

Preferred Skills:

Familiarity with Trend Micro products and services.
Experience working in a global, distributed team.
Knowledge of cybersecurity best practices and trends.

📝 Enhancement Note: While not explicitly stated, a strong understanding of cybersecurity principles and trends would be beneficial for this role, given Trend Micro's focus on secure access management.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience in managing identity and messaging systems, with a focus on Azure AD and Office 365.
Showcase your troubleshooting skills and ability to resolve complex issues in identity and access management.
Highlight your experience with email authentication standards and best practices in identity and access management.

Technical Documentation:

Prepare documentation outlining your approach to managing identity and messaging systems, including any scripts or automation tools you've developed.
Include case studies or examples of how you've improved performance, resolved issues, or implemented best practices in identity and access management.

📝 Enhancement Note: Given the global nature of this role, consider including examples of how you've collaborated with international teams or adapted your approach to meet the needs of diverse user bases.

💵 Compensation & Benefits

Salary Range: NT$1,200,000 - NT$1,800,000 per year (Based on industry standards for mid-senior level DevOps roles in Taiwan, considering the company's size and global presence)

Benefits:

Competitive salary and benefits package.
Opportunities for professional development and growth within a global organization.
A dynamic and collaborative work environment, with a focus on innovation and continuous learning.

Working Hours: Full-time (40 hours/week), with flexible hours to accommodate global team collaboration.

📝 Enhancement Note: While the salary range is not explicitly stated, research indicates that mid-senior level DevOps roles in Taiwan typically fall within this range, considering the company's size and global presence.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity, with a focus on cloud-based solutions and enterprise-level infrastructure.

Company Size: Large (Over 10,000 employees), with a global presence and a strong focus on innovation and collaboration.

Founded: 1988, with a rich history in the cybersecurity industry and a commitment to protecting customers from emerging threats.

Team Structure:

The Identity and Messaging team is part of Trend Micro's global Information Systems (IS) organization, working closely with various teams to ensure secure access to resources.
The team is distributed globally, with a strong presence in Taipei, Taiwan.

Development Methodology:

Agile methodologies, with a focus on continuous improvement and collaboration.
Regular code reviews, testing, and quality assurance practices to ensure the security and reliability of Trend Micro's products and services.

Company Website: Trend Micro

📝 Enhancement Note: Trend Micro's global presence and commitment to innovation make it an attractive employer for professionals seeking to grow their careers in the cybersecurity industry.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior Level - This role offers an opportunity to take ownership of secure, enterprise-level infrastructure in a cloud-first environment, with potential for growth into technical leadership positions.

Reporting Structure: This role reports directly to the Manager of Identity and Messaging, who is part of Trend Micro's global Information Systems organization.

Technical Impact: This role has a significant impact on Trend Micro's ability to provide secure access to resources for its global workforce, ensuring the protection of sensitive data and the smooth operation of the company's products and services.

Growth Opportunities:

Opportunities for professional development and growth within Trend Micro's global organization.
Potential to take on more complex projects or move into technical leadership roles as your skills and experience develop.

📝 Enhancement Note: Given Trend Micro's global presence and commitment to innovation, this role offers strong potential for career growth and development within the cybersecurity industry.

🌐 Work Environment

Office Type: Modern, collaborative work environment with a focus on innovation and continuous learning.

Office Location(s): Taipei, Taiwan, with opportunities for remote work and global collaboration.

Workspace Context:

Trend Micro's offices are designed to foster collaboration and creativity, with a focus on providing employees with the tools and resources they need to succeed.
The company offers flexible work arrangements to accommodate the needs of its global workforce.

Work Schedule: Full-time (40 hours/week), with flexible hours to accommodate global team collaboration.

📝 Enhancement Note: Trend Micro's commitment to providing a collaborative and innovative work environment makes it an attractive employer for professionals seeking to grow their careers in the cybersecurity industry.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen (30 minutes): A brief conversation to assess your communication skills and understanding of the role.
Technical Deep Dive (60 minutes): A technical discussion focused on your experience with identity and messaging systems, Azure AD, Office 365, and email authentication standards.
Behavioral Questions (30 minutes): An assessment of your problem-solving skills, adaptability, and cultural fit within Trend Micro's global organization.
Final Decision: A decision will be made based on your performance in the previous steps, with an emphasis on your technical expertise and cultural fit.

Portfolio Review Tips:

Highlight your experience in managing identity and messaging systems, with a focus on Azure AD and Office 365.
Showcase your troubleshooting skills and ability to resolve complex issues in identity and access management.
Include examples of how you've implemented email authentication standards and best practices in identity and access management.

Technical Challenge Preparation:

Brush up on your knowledge of Azure AD, Office 365, Active Directory, and Multifactor Authentication.
Familiarize yourself with email authentication standards (SPF, DKIM, DMARC) and best practices in identity and access management.
Prepare for questions related to your experience with PowerShell scripting and working in Windows and Linux environments.

ATS Keywords: (Organized by category)

Identity & Access Management: Azure AD, Office 365, Active Directory, Multifactor Authentication, SAML, MFA, Intune, Email Security Protocols
Technical Skills: PowerShell Scripting, Group Policy, DNS, ADFS, Windows, Linux
Soft Skills: Clear Communication, Collaboration, Problem-Solving, Adaptability
Industry Terms: Cybersecurity, Cloud-Based Solutions, Enterprise-Level Infrastructure

📝 Enhancement Note: Given the global nature of this role, it's essential to demonstrate strong communication skills and the ability to work effectively in a distributed team.

🛠 Technology Stack & Web Infrastructure

Identity & Access Management Technologies:

Azure AD
Office 365
Active Directory
Multifactor Authentication
SAML
MFA
Intune
Email Security Protocols

Scripting & Automation Tools:

PowerShell

Operating Systems:

Windows
Linux

📝 Enhancement Note: While not explicitly stated, a familiarity with Trend Micro's products and services would be beneficial for this role, as they are likely to be integrated into the company's identity and messaging infrastructure.

👥 Team Culture & Values

Cybersecurity Values:

Innovation: Trend Micro is committed to driving innovation in the cybersecurity industry, with a focus on protecting customers from emerging threats.
Collaboration: The company values collaboration and teamwork, with a strong emphasis on providing employees with the tools and resources they need to succeed.
Customer Focus: Trend Micro is dedicated to providing its customers with the best possible protection against cyber threats, with a focus on understanding their unique needs and challenges.

Collaboration Style:

Global Teamwork: Trend Micro's global organization requires strong communication and collaboration skills, with a focus on working effectively with teammates in different time zones.
Knowledge Sharing: The company encourages employees to share their knowledge and expertise with one another, fostering a culture of continuous learning and improvement.
Cross-Functional Collaboration: Trend Micro's identity and messaging team works closely with various teams to ensure secure access to resources, requiring strong communication and collaboration skills.

📝 Enhancement Note: Trend Micro's commitment to innovation, collaboration, and customer focus makes it an attractive employer for professionals seeking to grow their careers in the cybersecurity industry.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Global Infrastructure Management: Managing identity and messaging infrastructure for a global workforce presents unique challenges, requiring strong communication and collaboration skills, as well as a deep understanding of Azure AD, Office 365, and other relevant technologies.
Emerging Threats: The cybersecurity industry is constantly evolving, with new threats and attack vectors emerging all the time. This role requires a strong commitment to staying up-to-date with the latest trends and best practices in identity and access management.
Hybrid Environment: This role involves managing a hybrid environment, with a mix of cloud-based and on-premises systems. This presents unique challenges and opportunities for optimization and improvement.

Learning & Development Opportunities:

Professional Development: Trend Micro offers opportunities for professional development and growth within its global organization, with a focus on continuous learning and improvement.
Technical Training: The company provides access to technical training and resources, helping employees stay up-to-date with the latest trends and best practices in cybersecurity.
Mentorship: Trend Micro's global organization offers opportunities for mentorship and knowledge sharing, with a focus on fostering a culture of continuous learning and improvement.

📝 Enhancement Note: Given Trend Micro's commitment to innovation and continuous learning, this role offers strong potential for professional development and growth within the cybersecurity industry.

💡 Interview Preparation

Technical Questions:

Azure AD & Office 365: Questions related to your experience with Azure AD and Office 365, including best practices, performance optimization, and troubleshooting techniques.
Email Authentication: Questions related to your understanding of email authentication standards (SPF, DKIM, DMARC) and best practices in identity and access management.
PowerShell Scripting: Questions related to your experience with PowerShell scripting, including automation and permission handling.

Company & Culture Questions:

Global Collaboration: Questions related to your experience working in a global, distributed team, including your ability to communicate effectively with teammates in different time zones.
Cybersecurity Trends: Questions related to your understanding of the latest trends and best practices in cybersecurity, including any relevant certifications or training you've completed.
Trend Micro Products: Questions related to your familiarity with Trend Micro's products and services, and how you would integrate them into the company's identity and messaging infrastructure.

Portfolio Presentation Strategy:

Demonstrate Your Expertise: Highlight your experience in managing identity and messaging systems, with a focus on Azure AD and Office 365.
Showcase Your Problem-Solving Skills: Include examples of how you've resolved complex issues in identity and access management, demonstrating your ability to think critically and find creative solutions.
Emphasize Your Collaboration Skills: Given the global nature of this role, emphasize your ability to work effectively in a distributed team, with a focus on clear communication and strong collaboration.

📝 Enhancement Note: Given the global nature of this role, it's essential to demonstrate strong communication skills and the ability to work effectively in a distributed team.

📌 Application Steps

To apply for this Senior Identity and Messaging Engineer position at Trend Micro:

Tailor Your Resume: Highlight your experience in managing identity and messaging systems, with a focus on Azure AD and Office 365. Include any relevant certifications or training, as well as examples of your problem-solving skills and ability to work effectively in a global team.
Prepare Your Portfolio: Include examples of your experience in managing identity and messaging systems, with a focus on Azure AD and Office 365. Highlight your troubleshooting skills and ability to resolve complex issues in identity and access management. Consider including examples of how you've implemented email authentication standards and best practices in identity and access management.
Research Trend Micro: Familiarize yourself with Trend Micro's products and services, as well as the company's commitment to innovation and collaboration in the cybersecurity industry.
Prepare for Technical Interview: Brush up on your knowledge of Azure AD, Office 365, Active Directory, and Multifactor Authentication. Familiarize yourself with email authentication standards (SPF, DKIM, DMARC) and best practices in identity and access management. Prepare for questions related to your experience with PowerShell scripting and working in Windows and Linux environments.
Submit Your Application: Submit your application through the Trend Micro careers portal, following the instructions provided.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cybersecurity industry-standard assumptions. All details should be verified directly with Trend Micro before making application decisions.

Identity and Messaging Engineer – Cloud-First Role with Global Collaboration