ICT Systems Engineer at Christian Education Ministries

📍 Job Overview

Job Title: ICT Systems Engineer
Company: Christian Education Ministries
Location: Erina, New South Wales, Australia
Job Type: Full-Time
Category: Systems Administration & Infrastructure
Date Posted: June 24, 2025

🚀 Role Summary

Key Responsibilities: Oversee daily operations, maintain business systems, and drive high-level collaborative projects to enhance system performance and meet organizational goals.
Key Skills: Systems Administration, Technical Support, Performance Tuning, Troubleshooting, Project Management, Database Maintenance, System Monitoring, Stakeholder Communication, and Operational Data Analysis.

📝 Enhancement Note: This role requires a strong balance between operational support and strategic project management, making it an excellent fit for experienced systems administrators looking to advance their careers in the education sector.

💻 Primary Responsibilities

System Monitoring & Analysis: Ensure maximum availability and functionality of CEM's business systems by monitoring performance, tuning, troubleshooting, and escalating issues as needed.
Second-Level Support: Maintain normal business operations by providing technical support and resolving escalated issues.
Database & Platform Maintenance: Conduct routine maintenance on databases and platforms of core business systems to minimize service disruptions and ensure continuous operational service delivery.
System Performance Evaluation: Monitor and evaluate system performance to ensure application integrations meet changing environmental priorities and stakeholder needs.
Project Leadership & Coordination: Lead and coordinate high-level ICT projects in collaboration with the CEM team, ensuring alignment with organizational objectives and successful project delivery within timelines and budgets.
Release Management: Maintain good release management practices, including preparing and documenting detailed code comments and comprehensive release notes, to ensure accurate and up-to-date systems documentation.
Data Analysis & Improvement: Collect and analyze operational data to identify areas for improvement and support informed decision-making.
Stakeholder Communication & Collaboration: Maintain relationships with stakeholders, representing CEM as needed, and ensuring effective communication and collaboration.
Other Duties: Perform other duties as assigned to support CEM's goals and objectives.

🎓 Skills & Qualifications

Education: Tertiary qualifications in information technology, computer science, project management, or equivalent experience.

Experience: Proven experience in Systems Administration.

Required Skills:

Systems Administration
Technical Support
Performance Tuning
Troubleshooting
Project Management
Database Maintenance
System Monitoring
Stakeholder Communication
Operational Data Analysis
Release Management
Application Integration
Collaboration
Continuous Improvement
Service Delivery
Documentation

Preferred Skills:

Experience in the education sector
Familiarity with Christian Education Ministries' systems and culture
Strong problem-solving skills and attention to detail

📝 Enhancement Note: While not explicitly stated, experience in the education sector and familiarity with Christian Education Ministries' systems and culture would be highly beneficial for this role. Strong problem-solving skills and attention to detail are also crucial for success in this position.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:
- Demonstrate your experience in systems administration, technical support, and project management through relevant case studies and success stories.
- Showcase your ability to monitor and analyze system performance, troubleshoot issues, and optimize performance.
- Highlight your experience with database maintenance, application integration, and release management.
- Include examples of your stakeholder communication and collaboration skills, as well as your ability to collect and analyze operational data to drive improvement.
Technical Documentation:
- Provide detailed code comments and comprehensive release notes for your past projects to demonstrate your release management skills.
- Include examples of your system documentation, such as system diagrams, user guides, and troubleshooting procedures.
- Showcase your ability to create and maintain accurate, up-to-date technical documentation.

💵 Compensation & Benefits

Salary Range: The salary range for this position is estimated to be between AU$80,000 and AU$100,000 per year, based on industry standards for Systems Administrators in the education sector in New South Wales, Australia.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Christian Education Ministries may provide additional compensation and benefits information during the interview process.

Benefits:

EAP program with free counselling sessions
Employee benefits program with 15-50% off leading retail brands
Salary sacrificing options
Opportunities for professional growth and development
Being part of an authentic faith community that shares regular devotions and prayer

Working Hours: The standard working hours for this position are 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines as needed.

🎯 Team & Company Context

🏢 Company Culture

Industry: Christian Education Ministries operates in the education sector, with a focus on providing high-quality, faith-based education to students across Australia.

Company Size: With 17 schools and 3 early learning centers across 5 states, Christian Education Ministries is a growing network committed to excellence in education.

Founded: Christian Education Ministries was founded to develop each and every student to be equipped spiritually, academically, socially, and physically to flourish into their full potential and be a positive influence on the world around them.

Team Structure:

The ICT team at Christian Education Ministries works collaboratively to maintain and enhance the organization's business systems, ensuring they meet service standards and operational requirements.
The Systems Engineer role will work closely with other ICT team members, as well as stakeholders across the organization, to provide technical support, maintain systems, and drive strategic projects.

Development Methodology:

Christian Education Ministries follows a structured approach to project management, ensuring that high-level ICT projects align with organizational objectives and are delivered successfully within timelines and budgets.
The organization emphasizes good release management practices, including detailed code comments and comprehensive release notes, to ensure accurate and up-to-date systems documentation.

Company Website: https://cem.com.au/

📝 Enhancement Note: Christian Education Ministries is a faith-based organization, and candidates should be prepared to demonstrate their commitment to living and working in accordance with Christian values.

📈 Career & Growth Analysis

Web Technology Career Level: The ICT Systems Engineer role is a mid-level position that requires proven experience in systems administration, technical support, and project management. This role offers opportunities for professional growth and development within the organization.

Reporting Structure: The Systems Engineer will report directly to the ICT Manager and work closely with other ICT team members, as well as stakeholders across the organization.

Technical Impact: The Systems Engineer will have a significant impact on CEM's business systems, ensuring they meet service standards and operational requirements, and supporting improved reliability, functionality, and performance.

Growth Opportunities:

Technical Growth: The Systems Engineer role offers opportunities to develop technical skills in systems administration, technical support, and project management, as well as gain experience working with a variety of business systems and technologies.
Leadership Growth: As the Systems Engineer works closely with stakeholders across the organization, there may be opportunities to develop leadership skills and take on more strategic roles within the ICT team.
Career Progression: With experience and demonstrated success in the Systems Engineer role, candidates may be well-positioned to pursue other opportunities within the organization, such as senior ICT roles or management positions.

📝 Enhancement Note: While not explicitly stated, there may be opportunities for career progression within Christian Education Ministries, depending on the candidate's experience, qualifications, and performance in the role.

🌐 Work Environment

Office Type: Christian Education Ministries operates a professional office environment, with a focus on collaboration and teamwork.

Office Location(s): The Systems Engineer role is based in Erina, New South Wales, Australia.

Workspace Context:

Collaborative Workspace: The ICT team at Christian Education Ministries works collaboratively to maintain and enhance the organization's business systems, ensuring they meet service standards and operational requirements.
Technical Tools & Resources: The Systems Engineer will have access to the necessary technical tools and resources to perform their job effectively, including but not limited to, servers, databases, and project management software.
Cross-Functional Collaboration: The Systems Engineer will work closely with other ICT team members, as well as stakeholders across the organization, to provide technical support, maintain systems, and drive strategic projects.

Work Schedule: The standard working hours for this position are 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines as needed.

📝 Enhancement Note: While not explicitly stated, the work environment at Christian Education Ministries is likely to be supportive and collaborative, with a focus on teamwork and professional development.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: The hiring manager will review resumes and select candidates for the next round of the interview process.
Phone or Video Screen: Candidates selected for the phone or video screen will be asked to discuss their experience and qualifications for the role in more detail.
On-Site Interview: Candidates who advance to the on-site interview will meet with the hiring manager and other members of the ICT team to discuss their experience, qualifications, and fit for the role.
Technical Assessment: Candidates may be asked to complete a technical assessment or case study as part of the interview process to demonstrate their skills and knowledge in systems administration, technical support, and project management.

Portfolio Review Tips:

Highlight your experience in systems administration, technical support, and project management through relevant case studies and success stories.
Showcase your ability to monitor and analyze system performance, troubleshoot issues, and optimize performance.
Include examples of your database maintenance, application integration, and release management skills.
Demonstrate your stakeholder communication and collaboration skills, as well as your ability to collect and analyze operational data to drive improvement.

Technical Challenge Preparation:

Brush up on your systems administration, technical support, and project management skills, as well as your knowledge of relevant technologies and tools.
Prepare for questions about your experience with database maintenance, application integration, and release management.
Familiarize yourself with Christian Education Ministries' systems and culture, and be prepared to discuss how your skills and experience align with the organization's mission and values.

ATS Keywords:

Systems Administration
Technical Support
Performance Tuning
Troubleshooting
Project Management
Database Maintenance
System Monitoring
Stakeholder Communication
Operational Data Analysis
Release Management
Application Integration
Collaboration
Continuous Improvement
Service Delivery
Documentation
Education Sector
Christian Education
ICT
Business Systems
Operational Requirements
Strategic Projects
System Performance
System Reliability
System Functionality

📝 Enhancement Note: While not explicitly stated, the interview process for the ICT Systems Engineer role at Christian Education Ministries is likely to be thorough and comprehensive, with a focus on assessing the candidate's technical skills and cultural fit for the organization.

🛠 Technology Stack & Web Infrastructure

Server Technologies:

Christian Education Ministries uses a variety of server technologies to support its business systems, including Windows Server and Linux-based servers.
The Systems Engineer should have experience with server administration, including installation, configuration, and maintenance of servers in a Windows or Linux environment.

Database Technologies:

Christian Education Ministries uses a variety of database technologies to support its business systems, including Microsoft SQL Server and MySQL.
The Systems Engineer should have experience with database administration, including installation, configuration, and maintenance of databases in a Microsoft SQL Server or MySQL environment.

Project Management Tools:

Christian Education Ministries uses project management tools to support its strategic projects, including Microsoft Project and Jira.
The Systems Engineer should have experience with project management tools, including creating and managing project plans, tracking progress, and reporting on project status.

Monitoring & Logging Tools:

Christian Education Ministries uses monitoring and logging tools to support its business systems, including Nagios and ELK Stack.
The Systems Engineer should have experience with monitoring and logging tools, including configuring and managing monitoring and logging systems, as well as analyzing logs to troubleshoot issues and optimize performance.

📝 Enhancement Note: While not explicitly stated, the technology stack for the ICT Systems Engineer role at Christian Education Ministries is likely to include a variety of server, database, project management, and monitoring tools. Candidates should be prepared to discuss their experience with these technologies and tools as part of the interview process.

👥 Team Culture & Values

Christian Education Ministries Values:

Christian Education Ministries is a faith-based organization, and its values are rooted in Christian principles, including love, compassion, and service.
The organization is committed to developing each and every student to be equipped spiritually, academically, socially, and physically to flourish into their full potential and be a positive influence on the world around them.

ICT Team Culture:

The ICT team at Christian Education Ministries works collaboratively to maintain and enhance the organization's business systems, ensuring they meet service standards and operational requirements.
The team values effective communication, teamwork, and continuous learning, and is committed to supporting the organization's mission and values.

Collaboration Style:

The ICT team at Christian Education Ministries works closely with other teams within the organization, including teachers, administrators, and support staff, to ensure that business systems meet the needs of students, teachers, and other stakeholders.
The team values open and transparent communication, and is committed to working together to achieve common goals.

📝 Enhancement Note: While not explicitly stated, the culture at Christian Education Ministries is likely to be supportive, collaborative, and focused on the organization's mission and values. Candidates should be prepared to discuss their commitment to Christian values and their ability to work effectively in a faith-based environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

System Performance Optimization: The Systems Engineer may face challenges in optimizing the performance of CEM's business systems, including identifying bottlenecks, tuning queries, and configuring servers to meet user demand.
Application Integration: The Systems Engineer may face challenges in integrating CEM's business systems with other applications and services, including developing APIs, configuring middleware, and managing data flows.
Database Maintenance: The Systems Engineer may face challenges in maintaining CEM's databases, including optimizing schemas, tuning queries, and managing data growth.

Learning & Development Opportunities:

Technical Skills Development: The Systems Engineer role offers opportunities to develop technical skills in systems administration, technical support, and project management, as well as gain experience working with a variety of business systems and technologies.
Leadership Development: As the Systems Engineer works closely with stakeholders across the organization, there may be opportunities to develop leadership skills and take on more strategic roles within the ICT team.
Career Progression: With experience and demonstrated success in the Systems Engineer role, candidates may be well-positioned to pursue other opportunities within the organization, such as senior ICT roles or management positions.

📝 Enhancement Note: While not explicitly stated, the technical challenges and learning opportunities for the ICT Systems Engineer role at Christian Education Ministries are likely to be diverse and varied, depending on the candidate's experience, qualifications, and the organization's needs. Candidates should be prepared to discuss their approach to problem-solving and their commitment to continuous learning and professional development.

💡 Interview Preparation

Technical Questions:

System Administration: Be prepared to discuss your experience with server administration, including installation, configuration, and maintenance of servers in a Windows or Linux environment.
Database Administration: Be prepared to discuss your experience with database administration, including installation, configuration, and maintenance of databases in a Microsoft SQL Server or MySQL environment.
Project Management: Be prepared to discuss your experience with project management tools, including creating and managing project plans, tracking progress, and reporting on project status.
Monitoring & Logging: Be prepared to discuss your experience with monitoring and logging tools, including configuring and managing monitoring and logging systems, as well as analyzing logs to troubleshoot issues and optimize performance.

Company & Culture Questions:

Christian Education Ministries: Be prepared to discuss your understanding of Christian Education Ministries' mission, values, and culture, and how your skills and experience align with the organization's goals.
ICT Team Culture: Be prepared to discuss your approach to teamwork, collaboration, and communication, and how you would contribute to the ICT team's culture and goals.
Strategic Projects: Be prepared to discuss your experience with strategic projects, including leading and coordinating high-level ICT projects to meet organizational objectives.

Portfolio Presentation Strategy:

Case Studies: Prepare case studies that demonstrate your experience in systems administration, technical support, and project management, as well as your ability to monitor and analyze system performance, troubleshoot issues, and optimize performance.
Technical Documentation: Prepare technical documentation that demonstrates your release management skills, including detailed code comments and comprehensive release notes.
Stakeholder Communication: Prepare examples of your stakeholder communication and collaboration skills, as well as your ability to collect and analyze operational data to drive improvement.

📝 Enhancement Note: While not explicitly stated, the interview process for the ICT Systems Engineer role at Christian Education Ministries is likely to be comprehensive and thorough, with a focus on assessing the candidate's technical skills, cultural fit, and alignment with the organization's mission and values. Candidates should be prepared to discuss their experience, qualifications, and approach to problem-solving and professional development in detail.

📌 Application Steps

To apply for this ICT Systems Engineer position at Christian Education Ministries:

Submit Your Application: Submit your resume and cover letter through the application link provided on the job posting.
Customize Your Portfolio: Highlight your experience in systems administration, technical support, and project management through relevant case studies and success stories. Include examples of your ability to monitor and analyze system performance, troubleshoot issues, and optimize performance. Showcase your database maintenance, application integration, and release management skills. Demonstrate your stakeholder communication and collaboration skills, as well as your ability to collect and analyze operational data to drive improvement.
Optimize Your Resume: Tailor your resume to highlight your relevant experience and qualifications for the ICT Systems Engineer role at Christian Education Ministries. Include relevant keywords and phrases to help your resume pass through applicant tracking systems.
Prepare for Technical Interview: Brush up on your systems administration, technical support, and project management skills, as well as your knowledge of relevant technologies and tools. Familiarize yourself with Christian Education Ministries' systems and culture, and be prepared to discuss how your skills and experience align with the organization's mission and values.
Research the Organization: Learn about Christian Education Ministries' mission, values, and culture, as well as its history and impact in the education sector. Be prepared to discuss your alignment with the organization's goals and your commitment to living and working in accordance with Christian values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Christian Education Ministries before making application decisions.

ICT Systems Engineer