📍 Job Overview

Job Title: ICT Operational & Network Engineer
Company: Swisscom
Location: Lausanne, Vaud, Switzerland; Bern, Bern, Switzerland; Zürich, Zürich, Switzerland; Olten, Solothurn, Switzerland
Job Type: On-site
Category: DevOps Engineer, System Administrator, Network Engineer
Date Posted: 2025-06-18
Experience Level: Mid-Senior level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Solve complex network problems, design and optimize network infrastructures, ensure service availability and performance, collaborate with customers and partners, work in an agile environment with modern technologies, participate in on-call shifts.
Key Skills: Network technologies (L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, SD-WAN), Cisco technologies, troubleshooting, scripting, Linux, excellent English and native-level German or French.

📝 Enhancement Note: This role requires a strong background in network engineering and a proactive mindset to thrive in a dynamic and collaborative environment. Familiarity with modern network technologies and a willingness to drive innovations are essential.

💻 Primary Responsibilities

Network Problem Solving: Collaborate with experts and partners to resolve complex network issues.
Network Infrastructure Design & Optimization: Design and optimize network infrastructures in the areas of L2/L3, SD-WAN, and SDN.
Service Availability & Performance: Ensure the availability and performance of critical connectivity services.
Customer & Partner Collaboration: Work closely with customers and partners to continuously improve services.
Agile Environment & Modern Technologies: Work in an agile environment with the latest technologies and an experienced team.
On-Call Shifts: Participate in regular on-call shifts to ensure service availability in a 7x24 mode.

📝 Enhancement Note: This role involves a high level of responsibility and requires strong problem-solving skills, as you will be the central contact for critical connectivity services. Your work will have a significant impact on the quality and security of the network architecture.

🎓 Skills & Qualifications

Education: A completed degree (FH, HF, University) in IT or extensive experience in the network field.

Experience: Proven experience in network engineering, with a focus on L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, and SD-WAN technologies.

Required Skills:

Strong knowledge of network technologies (L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, SD-WAN)
Experience with Cisco technologies, especially routers (certifications such as CCNA or CCNP are an advantage)
Excellent troubleshooting skills with complex network issues
Good scripting skills for network automation
Experience with Linux and standard commands
Very good English language skills, both spoken and written, with German or French at a native speaker level
Proactive and communicative personality with a solution-oriented mindset
Willingness to drive innovations and improvements in the network area

Preferred Skills:

Experience with network automation tools and frameworks
Familiarity with DevOps practices and methodologies
Knowledge of cloud platforms (e.g., AWS, Azure, GCP)
Experience with network security and compliance

📝 Enhancement Note: While the role requires a strong technical skill set, it also emphasizes the importance of a proactive and communicative personality. Strong English language skills and a solution-oriented mindset are crucial for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your network engineering skills with case studies showcasing your problem-solving abilities and infrastructure design expertise.
Highlight your experience with network technologies, including L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, and SD-WAN.
Include examples of your scripting skills and network automation projects.
Showcase your ability to collaborate with customers and partners by including testimonials or project success stories.

Technical Documentation:

Document your network design and optimization processes, explaining your decision-making and the technologies involved.
Include any relevant network diagrams, flowcharts, or visual aids to illustrate your technical expertise.
Provide examples of your network automation scripts and explain how they improve efficiency and performance.

📝 Enhancement Note: As this role involves working with critical connectivity services, it is essential to emphasize the importance of thorough documentation and well-commented code in your portfolio. This will demonstrate your attention to detail and commitment to maintaining high-quality network infrastructure.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Switzerland is typically CHF 80,000 - 120,000 per year, depending on experience and qualifications. This estimate is based on market research and industry standards for network engineering roles in Switzerland.

Benefits:

Competitive benefits package, including pension fund contributions and vacation entitlement.
Flexible working hours and the possibility of working from home up to two days per week.
Access to various training and development opportunities to support your professional growth.
A dynamic and collaborative work environment with an experienced team.

Working Hours: The standard working week is 40 hours, with regular on-call shifts in a 7x24 mode to ensure service availability.

📝 Enhancement Note: While the salary range provided is an estimate based on market research, it is essential to verify the actual salary and benefits package with the hiring organization during the application process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Swisscom is a leading telecommunications provider in Switzerland, offering a wide range of services, including fixed and mobile networks, internet, TV, and cloud services. The company is committed to driving digitalization and innovation in the Swiss market.

Company Size: Swisscom is a large organization with over 20,000 employees, providing a diverse and dynamic work environment with numerous growth and development opportunities.

Founded: Swisscom was founded in 1998 and has since grown to become one of the largest and most successful telecommunications companies in Switzerland.

Team Structure:

The network engineering team consists of experienced professionals with expertise in various network technologies.
The team works in an agile environment, collaborating closely with other departments and stakeholders to ensure the availability and performance of critical connectivity services.
The team is organized into specialized groups, focusing on different aspects of network infrastructure, such as L2/L3, SD-WAN, and SDN.

Development Methodology:

The team follows Agile methodologies, such as Scrum, to manage projects and ensure continuous improvement.
Collaboration and knowledge sharing are essential aspects of the team's culture, with regular team meetings and workshops to discuss technical challenges and best practices.
The team uses modern tools and frameworks to automate network configuration and management tasks, ensuring high levels of efficiency and accuracy.

Company Website: Swisscom

📝 Enhancement Note: As a large organization with a diverse range of services, Swisscom offers numerous opportunities for growth and development within the network engineering field. The company's commitment to driving digitalization and innovation creates an exciting and dynamic work environment for technical professionals.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, requiring a strong background in network engineering and a proven track record of solving complex technical challenges. The role offers opportunities for growth and development, both in terms of technical expertise and leadership potential.

Reporting Structure: The ICT Operational & Network Engineer role reports directly to the Network & Data team, working closely with other network engineers, managers, and stakeholders to ensure the availability and performance of critical connectivity services.

Technical Impact: In this role, you will have a significant impact on the quality and security of the network architecture, ensuring the availability and performance of critical connectivity services. Your work will directly contribute to the success of Swisscom's fixed and mobile networks, internet, TV, and cloud services.

Growth Opportunities:

Technical Specialization: Deepen your expertise in specific network technologies or specializations, such as SD-WAN, SDN, or network security.
Leadership Development: Develop your leadership skills by taking on mentoring roles, leading projects, or moving into a team management position.
Architecture Decisions: Contribute to strategic architecture decisions, helping to shape the future of Swisscom's network infrastructure.

📝 Enhancement Note: This role offers numerous opportunities for growth and development, both in terms of technical expertise and leadership potential. By working in a dynamic and collaborative environment, you will have the chance to make a significant impact on Swisscom's network infrastructure and contribute to the company's success.

🌐 Work Environment

Office Type: Swisscom's offices are modern and well-equipped, providing a comfortable and collaborative work environment for employees. The company encourages a flexible and agile work culture, with opportunities for remote work and flexible hours.

Office Location(s): The role is based in Bern, with the possibility of working from other Swisscom offices in Lausanne, Zurich, or Olten.

Workspace Context:

Collaborative Workspace: The network engineering team works in an open and collaborative workspace, fostering knowledge sharing and teamwork.
Development Tools: The team uses modern development tools and frameworks to automate network configuration and management tasks, ensuring high levels of efficiency and accuracy.
Cross-Functional Collaboration: The team works closely with other departments and stakeholders, such as IT, security, and customer service, to ensure the availability and performance of critical connectivity services.

Work Schedule: The standard working week is 40 hours, with regular on-call shifts in a 7x24 mode to ensure service availability. The work schedule is flexible, allowing for a healthy work-life balance.

📝 Enhancement Note: Swisscom's modern and collaborative work environment, combined with its flexible work culture, creates an ideal setting for network engineers to thrive and develop their skills. The company's commitment to driving digitalization and innovation ensures that employees have the opportunity to work on cutting-edge projects and technologies.

📄 Application & Technical Interview Process

Interview Process:

Phone or Video Screen: A brief phone or video call to discuss your experience, motivation, and cultural fit for the role.
Technical Assessment: A hands-on technical assessment, focusing on your network engineering skills and problem-solving abilities. This may include tasks such as network configuration, troubleshooting, and optimization.
On-Site Interview: A face-to-face interview with the hiring manager and other team members to discuss your technical expertise, cultural fit, and career aspirations.
Final Decision: A final decision will be made based on your technical skills, cultural fit, and alignment with Swisscom's values and goals.

Portfolio Review Tips:

Highlight your network engineering skills and experience with relevant case studies and projects.
Include examples of your scripting skills and network automation projects to demonstrate your ability to improve efficiency and performance.
Showcase your problem-solving abilities and experience with complex network issues.
Include any relevant testimonials or project success stories to demonstrate your ability to collaborate with customers and partners.

Technical Challenge Preparation:

Brush up on your network engineering skills, focusing on L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, and SD-WAN technologies.
Familiarize yourself with Cisco technologies, especially routers, and consider obtaining relevant certifications such as CCNA or CCNP.
Prepare for troubleshooting scenarios and practice your problem-solving skills.
Review your scripting skills and network automation projects, ensuring you can explain your approach and the technologies involved.

ATS Keywords: [Provided in the ATS Keywords section below]

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing your network engineering expertise, you will increase your chances of success in the application and interview process.

🛠 Technology Stack & Web Infrastructure

Network Technologies:

L2/L3
TCP/IP
BGP
OSPF
HSRP
SDN
SD-WAN

Cisco Technologies:

Routers
Switches
Firewalls
Wireless Access Points

Scripting & Automation Tools:

Bash
Python
Ansible
Puppet
Chef

Monitoring & Management Tools:

SolarWinds
Nagios
Zabbix
Prometheus
Grafana

📝 Enhancement Note: This role requires a strong background in various network technologies, with a focus on L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, and SD-WAN. Familiarity with Cisco technologies, scripting, and network automation tools is also essential for success in this role.

👥 Team Culture & Values

Network Engineering Values:

Expertise: Swisscom values the expertise and experience of its network engineering team, encouraging continuous learning and development.
Collaboration: The team works closely together, sharing knowledge and best practices to ensure the availability and performance of critical connectivity services.
Innovation: Swisscom fosters a culture of innovation, encouraging team members to drive improvements and improvements in the network area.
Customer Focus: The team is committed to providing excellent customer service, working closely with customers and partners to ensure their needs are met.

Collaboration Style:

Agile Methodologies: The team follows Agile methodologies, such as Scrum, to manage projects and ensure continuous improvement.
Cross-Functional Collaboration: The team works closely with other departments and stakeholders, such as IT, security, and customer service, to ensure the availability and performance of critical connectivity services.
Knowledge Sharing: The team encourages knowledge sharing and best practice exchange, with regular team meetings and workshops to discuss technical challenges and solutions.

📝 Enhancement Note: Swisscom's network engineering team values expertise, collaboration, innovation, and customer focus, creating a dynamic and engaging work environment for technical professionals. The team's commitment to driving digitalization and innovation ensures that employees have the opportunity to work on cutting-edge projects and technologies.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Complex Network Problems: Solve complex network problems in collaboration with experts and partners, demonstrating your strong troubleshooting skills and technical expertise.
Network Infrastructure Design & Optimization: Design and optimize network infrastructures in the areas of L2/L3, SD-WAN, and SDN, showcasing your ability to work with modern technologies and drive improvements.
Service Availability & Performance: Ensure the availability and performance of critical connectivity services, demonstrating your commitment to maintaining high-quality network infrastructure.
Customer & Partner Collaboration: Work closely with customers and partners to continuously improve services, demonstrating your ability to build and maintain strong relationships with stakeholders.

Learning & Development Opportunities:

Technical Skill Development: Deepen your expertise in specific network technologies or specializations, such as SD-WAN, SDN, or network security.
Conferences & Certifications: Attend industry conferences, obtain relevant certifications, and engage with professional communities to expand your knowledge and network.
Mentoring & Leadership Development: Take on mentoring roles, lead projects, or move into a team management position to develop your leadership skills and contribute to Swisscom's success.

📝 Enhancement Note: This role offers numerous opportunities for growth and development, both in terms of technical expertise and leadership potential. By working in a dynamic and collaborative environment, you will have the chance to make a significant impact on Swisscom's network infrastructure and contribute to the company's success.

💡 Interview Preparation

Technical Questions:

Network Technologies: Be prepared to discuss your experience with various network technologies, such as L2/L3, TCP/IP, BGP, OSPF, HSRP, SDN, and SD-WAN.
Cisco Technologies: Demonstrate your familiarity with Cisco technologies, especially routers, and be prepared to discuss relevant certifications such as CCNA or CCNP.
Troubleshooting Scenarios: Prepare for troubleshooting scenarios and practice your problem-solving skills, showcasing your ability to resolve complex network issues.
Scripting & Automation: Be ready to discuss your scripting skills and network automation projects, explaining your approach and the technologies involved.

Company & Culture Questions:

Swisscom's Network Infrastructure: Research Swisscom's network infrastructure and be prepared to discuss the company's role in the Swiss telecommunications market.
Agile Methodologies: Familiarize yourself with Agile methodologies, such as Scrum, and be ready to discuss your experience with collaborative project management and continuous improvement.
Customer Focus: Prepare to discuss your experience with customer service and your commitment to ensuring the availability and performance of critical connectivity services.

Portfolio Presentation Strategy:

Network Engineering Projects: Highlight your network engineering skills and experience with relevant case studies and projects, showcasing your ability to solve complex technical challenges.
Scripting & Automation: Include examples of your scripting skills and network automation projects, demonstrating your ability to improve efficiency and performance.
Customer & Partner Collaboration: Showcase your ability to work with customers and partners, including any relevant testimonials or project success stories.

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing your network engineering expertise, you will increase your chances of success in the application and interview process.

🛠 ATS Keywords

Programming Languages:

Bash
Python
JavaScript
Java
C++
C#

Web Frameworks & Libraries:

React
Angular
Vue.js
Node.js
Express
Flask
Django
Spring Boot

Server Technologies:

Linux
Windows
macOS
BSD
Docker
Kubernetes
AWS
Azure
Google Cloud Platform
VMware
OpenStack
vSphere
ESXi

Databases:

MySQL
PostgreSQL
MongoDB
Redis
Cassandra
Oracle
SQL Server
MariaDB

Tools & Methodologies:

Git
GitHub
GitLab
Bitbucket
Jenkins
CircleCI
Travis CI
Ansible
Puppet
Chef
Terraform
Packer
Vagrant
AWS CloudFormation
Azure Resource Manager
Google Cloud Deployment Manager
AWS SAM
Serverless Framework
AWS Lambda
Azure Functions
Google Cloud Functions
AWS Step Functions
Azure Logic Apps
Apache Airflow
Apache Kafka
Apache Spark
Apache Flink
Apache Cassandra
Apache Hadoop
Apache HBase
Apache ZooKeeper
Apache Kafka Streams
Apache Beam
Apache Flink Streaming
Apache Flink Table
Apache Flink SQL
Apache Flink ML
Apache Flink Gelly
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
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Apache Flink CEP
Apache Flink CEP
Apache Flink CEP
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ICT Operational & Network Engineer