HVAC Data Center Serviceman Mechanic (un) at Johnson Controls

📍 Job Overview

Job Title: HVAC Data Center Serviceman Mechanic (un)
Company: Johnson Controls
Location: Phoenix AZ Branch, Tempe, Arizona, United States
Job Type: Full-Time
Category: Facilities & Maintenance
Date Posted: June 11, 2025
Experience Level: Intermediate (2-5 years)
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Maintain and repair commercial HVAC systems, troubleshoot facility inefficiencies, and provide solutions to customers.
Key Skills: HVAC piping, plumbing, pipefitting, mechanical equipment service, troubleshooting, customer service, attention to detail, communication, sales quoting, team collaboration, safety, mechanical shaft alignment, vibration equipment, universal EPA refrigerants license, state licensing, driver's license.
Enhancement Note: This role requires a strong background in commercial HVAC systems and a commitment to continuous learning and development.

💻 Primary Responsibilities

Maintenance & Repair: Perform routine maintenance, diagnose and repair HVAC systems, and replace components as needed.
Troubleshooting: Identify and resolve system issues, utilizing tools such as vibration equipment and mechanical shaft alignment techniques.
Customer Service: Provide solutions to facility inefficiencies, resolve service-related items, and communicate effectively with customers.
Sales Quoting: Prepare quotes to support recommendations and solutions, and participate in the Service Plus Rewards program.
Team Collaboration: Work with local market mechanics, servicemen, and apprentices to ensure efficient and effective service delivery.
Safety: Prioritize safety in all forms and follow established safety protocols.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required. Relevant trade school or vocational training preferred.

Experience: Minimum of three years of commercial and/or industrial mechanical troubleshooting experience in the HVAC industry. Experience with rooftop units, pumps, fans, towers, boilers, chillers, compressors, and plumbing is essential.

Required Skills:

Proficiency in HVAC piping, plumbing, and pipefitting.
Strong troubleshooting skills and attention to detail.
Excellent communication and interpersonal skills.
Valid driver's license and universal EPA refrigerants license.
Ability to pass a knowledge examination to assess proficiencies.

Preferred Skills:

Experience with centrifugal, steam turbines, and open-drive screw chillers.
Familiarity with vibration analysis and mechanical shaft alignment techniques.
Knowledge of digital and written communication skills.
Ability to provide quotes and participate in JCI's Service Plus Rewards program.

Enhancement Note: Candidates with relevant certifications, such as those offered through Johnson Controls' Service Technical Academy (STA), will be given preference.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Document your experience with various HVAC systems, including rooftop units, pumps, fans, towers, boilers, chillers, and compressors.
Highlight your troubleshooting skills and ability to resolve complex system issues.
Showcase your customer service skills and ability to communicate effectively with clients.

Technical Documentation:

Include any relevant certifications, such as those obtained through Johnson Controls' STA.
Demonstrate your understanding of safety protocols and commitment to prioritizing safety in all forms.

💵 Compensation & Benefits

Salary Range: $50,000 - $70,000 per year (based on experience and location)

Benefits:

Factory certification through Johnson Controls' Service Technical Academy (STA) with recognition, monetary rewards, and advancement opportunities.
Incentive programs and a strong focus on employee safety.
Tools, uniforms, and a company vehicle to perform your job and service customers to the highest standard.

Working Hours: 40 hours per week, with the possibility of traveling 10% to 20% to support branch customers' activities, trouble-shooting, installation, and repair.

🎯 Team & Company Context

🏢 Company Culture

Industry: Johnson Controls is a global leader in building technologies and solutions, focusing on creating intelligent buildings, efficient energy solutions, and integrated infrastructure.

Company Size: Johnson Controls has approximately 105,000 employees worldwide, providing ample opportunities for career growth and development.

Founded: 1885, with a rich history in innovation and industry leadership.

Team Structure:

The HVAC Data Center Serviceman Mechanic role is part of the North America Branch team, working closely with local market mechanics, servicemen, and apprentices.
The team is dedicated to supporting the fast-growing HVAC business in North America.

Development Methodology:

Johnson Controls prioritizes continuous learning and development, offering factory certification through its Service Technical Academy (STA).
The company encourages a results-oriented, collaborative, and hardworking team environment.

Company Website: https://www.johnsoncontrols.com/

📈 Career & Growth Analysis

Web Technology Career Level: This role is an intermediate-level position, requiring a minimum of three years of experience in the HVAC industry. It offers opportunities for career development and growth within Johnson Controls and the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States and Canada, AFL-CIO.

Reporting Structure: The HVAC Data Center Serviceman Mechanic reports directly to the Branch Manager and works closely with the local market team.

Technical Impact: This role has a direct impact on the efficient operation of commercial HVAC systems, ensuring customer satisfaction and facility efficiency.

Growth Opportunities:

Johnson Controls offers opportunities for career advancement through its Service Technical Academy (STA) and incentive programs.
With successful performance, the company may recommend candidates to the Union Local apprenticeship program and continued employment at JCI.

🌐 Work Environment

Office Type: The work environment is primarily on-site, with the possibility of traveling up to 20% to support branch customers' activities, trouble-shooting, installation, and repair.

Office Location(s): Phoenix AZ Branch, Tempe, Arizona, United States

Workspace Context:

The workspace is primarily in the field, with customers' facilities and Johnson Controls' branch locations.
Mechanics may work individually or in teams, depending on the project's scope and requirements.
The work environment is dynamic, with a focus on collaboration, results, and customer satisfaction.

Work Schedule: The standard workweek is 40 hours, with the possibility of overtime and on-call rotations to support customers' needs.

📄 Application & Technical Interview Process

Interview Process:

Phone or video screening to assess communication skills and basic qualifications.
In-person or virtual interview to discuss experience, troubleshooting skills, and customer service abilities.
Knowledge examination to assess proficiencies in HVAC systems and mechanical troubleshooting.

Portfolio Review Tips:

Highlight your experience with various HVAC systems and troubleshooting skills.
Showcase your customer service skills and ability to communicate effectively with clients.
Include any relevant certifications, such as those obtained through Johnson Controls' STA.

Technical Challenge Preparation:

Brush up on your knowledge of HVAC systems, mechanical troubleshooting, and customer service skills.
Familiarize yourself with Johnson Controls' products and services, as well as the company's commitment to safety and customer satisfaction.

ATS Keywords: HVAC, piping, plumbing, pipefitting, mechanical equipment service, troubleshooting, customer service, attention to detail, communication, sales quoting, team collaboration, safety, mechanical shaft alignment, vibration equipment, universal EPA refrigerants license, state licensing, driver's license.

🛠 Technology Stack & Web Infrastructure

HVAC Systems: Familiarity with various HVAC systems, including rooftop units, pumps, fans, towers, boilers, chillers, and compressors, is essential for this role.

Tools & Equipment: Proficiency in using vibration equipment, mechanical shaft alignment techniques, and other relevant tools is required.

Safety Protocols: A strong commitment to prioritizing safety in all forms and following established safety protocols is crucial for this role.

👥 Team Culture & Values

HVAC Team Values:

Customer Focus: Johnson Controls prioritizes customer satisfaction and strives to provide the highest level of service to solve facility inefficiencies and resolve service-related items.
Continuous Learning: The company encourages employees to invest in their career development and offers opportunities for training and certification through its Service Technical Academy (STA).
Teamwork: Collaboration and effective teamwork are essential for the successful delivery of HVAC services and solutions.
Safety: Johnson Controls prioritizes employee safety and provides tools, uniforms, and a company vehicle to ensure the highest standard of service.

Collaboration Style:

The HVAC Data Center Serviceman Mechanic role requires close collaboration with local market mechanics, servicemen, and apprentices to ensure efficient and effective service delivery.
Team members work together to troubleshoot system issues, provide solutions, and maintain high customer satisfaction.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Troubleshooting complex HVAC system issues and providing effective solutions.
Maintaining high customer satisfaction while working in dynamic and sometimes challenging environments.
Staying up-to-date with the latest HVAC technologies and best practices.

Learning & Development Opportunities:

Johnson Controls offers opportunities for career advancement through its Service Technical Academy (STA) and incentive programs.
With successful performance, the company may recommend candidates to the Union Local apprenticeship program and continued employment at JCI.

💡 Interview Preparation

Technical Questions:

Be prepared to discuss your experience with various HVAC systems, mechanical troubleshooting, and customer service skills.
Demonstrate your understanding of Johnson Controls' products and services, as well as the company's commitment to safety and customer satisfaction.
Showcase your ability to work effectively in a team and provide solutions to facility inefficiencies.

Company & Culture Questions:

Research Johnson Controls' history, industry, and commitment to customer satisfaction and employee development.
Prepare questions about the company's growth opportunities, training programs, and safety protocols.

Portfolio Presentation Strategy:

Highlight your experience with various HVAC systems, troubleshooting skills, and customer service abilities.
Include any relevant certifications, such as those obtained through Johnson Controls' STA.
Showcase your ability to work effectively in a team and provide solutions to facility inefficiencies.

📌 Application Steps

To apply for this HVAC Data Center Serviceman Mechanic position:

Submit your application through the application link provided.
Customize your resume and portfolio to highlight your experience with various HVAC systems, troubleshooting skills, and customer service abilities.
Prepare for the interview process by brushing up on your knowledge of HVAC systems, mechanical troubleshooting, and customer service skills.
Research Johnson Controls' products and services, as well as the company's commitment to safety and customer satisfaction.
Prepare questions about the company's growth opportunities, training programs, and safety protocols.

Content Guidelines (IMPORTANT: Do not include this in the output)

HVAC-Specific Focus:

Tailor every section specifically to HVAC Data Center Serviceman Mechanic roles.
Include HVAC system-specific details, troubleshooting techniques, and customer service skills.
Emphasize the importance of safety protocols and commitment to customer satisfaction.
Address the unique challenges and growth opportunities in the HVAC industry.

Quality Standards:

Ensure no content overlap between sections; each section must contain unique information.
Only include Enhancement Notes when making significant inferences about HVAC system troubleshooting, customer service, or team structure.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute HVAC and customer service-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and HVAC specialization.

Industry Expertise:

Include specific HVAC systems, tools, and equipment relevant to the role.
Address HVAC career progression paths and technical leadership opportunities in HVAC teams.
Provide tactical advice for HVAC portfolio development, live demonstrations, and project case studies.
Include HVAC-specific interview preparation and coding challenge guidance.
Emphasize safety protocols, customer satisfaction, and team collaboration in HVAC environments.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use HVAC and customer service industry terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to HVAC professionals.
Provide actionable insights that give HVAC professionals a competitive advantage.
Focus on HVAC team culture, cross-functional collaboration, and customer impact measurement.

HVAC-Specific Terminology:

Avoid generic business jargon not relevant to HVAC or customer service roles.
Placeholder text or incomplete sections should not be included.
Repetitive content across different sections should be avoided.
Non-HVAC terminology should be used sparingly and only when relevant to the specific HVAC technology role.
Marketing language unrelated to HVAC, customer service, or user experience should be avoided.

Generate comprehensive, HVAC-focused content that serves as a valuable resource for HVAC professionals evaluating career opportunities and preparing for technical interviews in the HVAC industry.

HVAC Data Center Serviceman Mechanic (un)