HVAC Data Center Service Mechanic (un)

Johnson Controls
Full_time•United States

📍 Job Overview

  • Job Title: HVAC Data Center Service Mechanic (un)
  • Company: Johnson Controls
  • Location: Phoenix, AZ, USA
  • Job Type: Full-Time
  • Category: Server Administration & Infrastructure
  • Date Posted: June 11, 2025
  • Experience Level: Intermediate (2-5 years)
  • Remote Status: On-site

🚀 Role Summary

  • Maintain and repair commercial HVAC systems in data centers, ensuring optimal performance and minimal downtime.
  • Collaborate with cross-functional teams to provide solutions and outcomes, acting as a trusted advisor to customers.
  • Troubleshoot and repair centrifugal, steam turbines, and open-drive screw chillers, as well as other mechanical equipment.
  • Upsell opportunities and provide quotes to support recommendations and solutions.

📝 Enhancement Note: This role requires a strong focus on customer service and problem-solving, with a keen eye for detail and a commitment to safety.

💻 Primary Responsibilities

  • Maintenance & Repair: Perform routine maintenance, diagnose issues, and repair commercial HVAC systems in data centers.
  • Troubleshooting: Identify and resolve problems in HVAC systems using diagnostic tools and equipment.
  • Customer Service: Provide excellent customer service by addressing facility inefficiencies and resolving service-related items promptly.
  • Sales & Quoting: Offer solutions and upsell opportunities, providing quotes to support recommendations and solutions.
  • Team Collaboration: Work with local market mechanics, servicemen, and apprentices to ensure efficient and effective service delivery.

📝 Enhancement Note: This role requires strong interpersonal, digital, and written communication skills to effectively interact with customers and team members.

🎓 Skills & Qualifications

Education: High school diploma or equivalent (GED) required. Relevant vocational training or associate's degree in HVAC, plumbing, or a related field preferred.

Experience: Minimum of three years of commercial and/or industrial mechanical troubleshooting experience in the HVAC industry. Experience with rooftop units, pumps, fans, towers, boilers, chillers, compressors, and plumbing is essential.

Required Skills:

  • Practical working experience in light commercial or commercial mechanical equipment.
  • Ability to use vibration equipment to troubleshoot drivelines.
  • Knowledge of mechanical shaft alignment using dial indicators, etc.
  • Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license.
  • Ability to write and communicate problem, cause, and corrective actions to customers.
  • Self-starter with a passion for learning and applying on-the-job skills.
  • Prioritize safety in all forms.

Preferred Skills:

  • Experience with centrifugal, steam turbines, and open-drive screw chillers.
  • Knowledge of Johnson Controls HVAC products and sales quoting.
  • Familiarity with the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States and Canada, AFL-CIO.

📝 Enhancement Note: Candidates with relevant certifications, such as EPA 608 or NATE, and experience with data center-specific HVAC systems, will be highly sought after for this role.

📊 Portfolio & Project Requirements

Portfolio Essentials:

  • Demonstrate practical experience in HVAC system maintenance, repair, and troubleshooting through case studies or project descriptions.
  • Highlight any experience with data center-specific HVAC systems or critical facilities.
  • Showcase problem-solving skills and ability to provide solutions and outcomes for customers.
  • Include examples of upselling opportunities and quotes provided to support recommendations and solutions.

Technical Documentation:

  • Provide documentation of past HVAC projects, including system diagrams, specifications, and maintenance records.
  • Include any relevant certifications or training courses completed, such as EPA 608 or NATE.
  • Demonstrate understanding of safety protocols and procedures related to HVAC system maintenance and repair.

📝 Enhancement Note: Candidates should emphasize their ability to work collaboratively with cross-functional teams and provide excellent customer service in their portfolio.

💵 Compensation & Benefits

Salary Range: $55,000 - $75,000 per year (based on regional HVAC industry standards and experience level)

Benefits:

  • Factory certification through the Service Technical Academy (STA) with recognition, monetary rewards, and advancement opportunities.
  • Incentive programs and a strong focus on employee safety.
  • Tools, uniforms, and a company vehicle to perform job duties and service customers.
  • Opportunity to invest in career development and enroll in training programs to gain knowledge in HVAC products and sales quoting.

Working Hours: Full-time, with the possibility of traveling up to 20% of the time to support branch customers' activities, trouble-shooting, installation, and repair.

📝 Enhancement Note: Salary range is estimated based on regional HVAC industry standards and experience level. Actual salary may vary depending on the candidate's qualifications and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Johnson Controls is a global leader in building technologies, integrated solutions, and services for businesses, homes, and infrastructure. The company operates in more than 150 countries and has a diverse portfolio of products and services focused on creating comfortable, safe, and efficient environments.

Company Size: Johnson Controls has approximately 105,000 employees worldwide, providing ample opportunities for career growth and development.

Founded: The company was founded in 1885 and has a rich history of innovation and leadership in the building technologies industry.

Team Structure:

  • The HVAC data center service mechanic role is part of the North America Branch team, which supports the fast-growing HVAC business.
  • The team consists of skilled HVAC mechanics, servicemen, and apprentices who collaborate to provide exceptional service to customers.
  • The role reports directly to the Branch Manager and works closely with other local market mechanics, as well as servicemen and apprentices.

Development Methodology:

  • Johnson Controls employs a structured approach to training and development, offering factory certification through the Service Technical Academy (STA).
  • The company provides incentive programs and focuses on employee safety, creating a positive work environment that values collaboration and results.
  • Johnson Controls encourages continuous learning and offers opportunities for career advancement, including enrollment in training programs to gain knowledge in HVAC products and sales quoting.

Company Website: https://www.johnsoncontrols.com/

📝 Enhancement Note: Johnson Controls' commitment to employee development and safety makes it an attractive employer for HVAC professionals seeking career growth opportunities.

📈 Career & Growth Analysis

HVAC Data Center Service Mechanic Career Level: This role is an intermediate-level position that requires a minimum of three years of commercial and/or industrial mechanical troubleshooting experience in the HVAC industry. The primary responsibility is to maintain and repair commercial HVAC systems in data centers, ensuring optimal performance and minimal downtime.

Reporting Structure: The HVAC data center service mechanic reports directly to the Branch Manager and works closely with other local market mechanics, servicemen, and apprentices.

Technical Impact: The role has a significant impact on data center performance and reliability, as it ensures that HVAC systems are functioning optimally and minimizing downtime. The mechanic's ability to troubleshoot and repair systems quickly and efficiently is crucial to maintaining the data center's overall functionality and user experience.

Growth Opportunities:

  • Career Progression: With successful performance, Johnson Controls may recommend the candidate to the Union Local apprenticeship program and continued employment at the company. Acceptance by the Union Local must occur within 365 days of employment or will result in termination of the position.
  • Technical Skill Development: The company offers training programs and factory certification through the Service Technical Academy (STA), allowing mechanics to gain knowledge in HVAC products and sales quoting.
  • Technical Leadership: As mechanics gain experience and demonstrate strong performance, they may have the opportunity to take on more senior roles within the organization, such as team lead or manager.

📝 Enhancement Note: Johnson Controls' commitment to employee development and career growth makes it an attractive employer for HVAC professionals seeking to advance their careers in the industry.

🌐 Work Environment

Office Type: The role is primarily on-site, with the possibility of traveling up to 20% of the time to support branch customers' activities, trouble-shooting, installation, and repair.

Office Location(s): Phoenix, AZ, USA

Workspace Context:

  • The workspace is a dynamic and collaborative environment, with opportunities to work with various teams and customers.
  • Mechanics are provided with tools, uniforms, and a company vehicle to perform their job duties and service customers effectively.
  • The work environment emphasizes safety and encourages team members to prioritize their well-being and that of their colleagues.

Work Schedule: Full-time, with the possibility of traveling up to 20% of the time to support branch customers' activities, trouble-shooting, installation, and repair.

📝 Enhancement Note: The on-site work environment and collaborative nature of the role make it an attractive opportunity for HVAC professionals seeking to work in a team-oriented and customer-focused setting.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone/Screening: A brief phone or video call to assess the candidate's qualifications, experience, and fit for the role.
  2. Technical Assessment: A hands-on assessment or take-home challenge to evaluate the candidate's troubleshooting, repair, and problem-solving skills.
  3. Behavioral Interview: A structured interview focused on the candidate's past performance, achievements, and fit with the company's culture and values.
  4. Final Interview: A meeting with the Branch Manager or other key stakeholders to discuss the candidate's qualifications, expectations, and fit for the role.

Portfolio Review Tips:

  • Highlight practical experience in HVAC system maintenance, repair, and troubleshooting through case studies or project descriptions.
  • Include any experience with data center-specific HVAC systems or critical facilities.
  • Showcase problem-solving skills and ability to provide solutions and outcomes for customers.
  • Emphasize any relevant certifications or training courses completed, such as EPA 608 or NATE.

Technical Challenge Preparation:

  • Brush up on HVAC system troubleshooting, repair, and maintenance skills.
  • Familiarize oneself with Johnson Controls HVAC products and sales quoting, if applicable.
  • Prepare for behavioral interview questions focused on problem-solving, customer service, and teamwork.

ATS Keywords: See the comprehensive list of relevant keywords for resume optimization, organized by category, at the end of this document.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit with the company. Candidates should emphasize their practical experience, customer service focus, and commitment to safety throughout the interview process.

🛠 Technology Stack & Web Infrastructure

HVAC Systems & Equipment:

  • Rooftop units
  • Pumps
  • Fans
  • Towers
  • Boilers
  • Chillers
  • Compressors
  • Plumbing systems

Diagnostic Tools & Equipment:

  • Vibration equipment (for driveline troubleshooting)
  • Mechanical shaft alignment tools (dial indicators, etc.)
  • HVAC system diagnostic tools and software

Safety Equipment & Protective Gear:

  • Personal protective equipment (PPE)
  • Safety glasses
  • Hard hats
  • Steel-toed shoes
  • Gloves
  • Earplugs or earmuffs

📝 Enhancement Note: Familiarity with Johnson Controls HVAC products and equipment is preferred but not required for this role. Candidates should be willing to learn and gain knowledge through training programs and on-the-job experience.

👥 Team Culture & Values

HVAC Service Mechanic Values:

  • Customer Focus: Prioritize customer service and satisfaction by addressing facility inefficiencies and resolving service-related items promptly.
  • Problem-Solving: Demonstrate strong troubleshooting and repair skills to identify and resolve issues in HVAC systems efficiently.
  • Safety: Emphasize safety in all forms, prioritizing the well-being of oneself and colleagues.
  • Collaboration: Work effectively with cross-functional teams, local market mechanics, servicemen, and apprentices to ensure efficient and effective service delivery.
  • Continuous Learning: Be open to learning and applying new skills and knowledge to improve performance and career growth.

Collaboration Style:

  • Teamwork: Work closely with other local market mechanics, servicemen, and apprentices to ensure efficient and effective service delivery.
  • Knowledge Sharing: Contribute to a collaborative work environment by sharing expertise and learning from colleagues.
  • Mentoring: Provide guidance and support to less experienced team members, helping them develop their skills and advance their careers.

📝 Enhancement Note: Johnson Controls' commitment to employee development, safety, and customer service makes it an attractive employer for HVAC professionals seeking to work in a collaborative and supportive environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Troubleshooting and repairing complex HVAC systems in data centers, ensuring minimal downtime and optimal performance.
  • Working with diverse HVAC equipment, including rooftop units, pumps, fans, towers, boilers, chillers, compressors, and plumbing systems.
  • Providing solutions and outcomes for customers, addressing facility inefficiencies and resolving service-related items promptly.

Learning & Development Opportunities:

  • Career Progression: With successful performance, Johnson Controls may recommend the candidate to the Union Local apprenticeship program and continued employment at the company.
  • Technical Skill Development: The company offers training programs and factory certification through the Service Technical Academy (STA), allowing mechanics to gain knowledge in HVAC products and sales quoting.
  • Leadership Development: As mechanics gain experience and demonstrate strong performance, they may have the opportunity to take on more senior roles within the organization, such as team lead or manager.

📝 Enhancement Note: The technical challenges and growth opportunities in this role make it an attractive opportunity for HVAC professionals seeking to develop their skills, advance their careers, and make a meaningful impact on data center performance and reliability.

💡 Interview Preparation

Technical Questions:

  1. HVAC System Troubleshooting: Describe a complex HVAC system issue you've encountered and how you diagnosed and resolved it.
  2. Safety Protocols: Explain how you prioritize safety in your work and provide an example of a time when you ensured the safety of yourself or others.
  3. Customer Service: Share a story about a time when you went above and beyond to provide excellent customer service and resolve a service-related issue.

Company & Culture Questions:

  1. Johnson Controls Culture: How do you think your personal values align with Johnson Controls' company culture and values?
  2. Teamwork: Describe a time when you worked collaboratively with a team to achieve a common goal, and how you contributed to the team's success.
  3. Adaptability: Explain how you've adapted to changes in your work environment or HVAC technology, and how you've continued to grow and develop your skills.

Portfolio Presentation Strategy:

  • Highlight practical experience in HVAC system maintenance, repair, and troubleshooting through case studies or project descriptions.
  • Include any experience with data center-specific HVAC systems or critical facilities.
  • Showcase problem-solving skills and ability to provide solutions and outcomes for customers.
  • Emphasize any relevant certifications or training courses completed, such as EPA 608 or NATE.

📝 Enhancement Note: The interview preparation tips and strategies for this role are designed to help candidates demonstrate their technical skills, problem-solving abilities, and cultural fit with the company. Candidates should emphasize their practical experience, customer service focus, and commitment to safety throughout the interview process.

📌 Application Steps

To apply for this HVAC Data Center Service Mechanic position at Johnson Controls:

  1. Submit Your Application: Visit the Johnson Controls careers website (https://www.johnsoncontrols.com/careers) and search for the "HVAC Data Center Service Mechanic (un)" position in Phoenix, AZ. Click on the job title to access the application form.
  2. Tailor Your Resume: Highlight your relevant HVAC experience, troubleshooting skills, and customer service focus. Include any relevant certifications or training courses completed, such as EPA 608 or NATE.
  3. Prepare Your Portfolio: Showcase your practical experience in HVAC system maintenance, repair, and troubleshooting through case studies or project descriptions. Include any experience with data center-specific HVAC systems or critical facilities.
  4. Research the Company: Familiarize yourself with Johnson Controls' products, services, and company culture. Understand the company's commitment to employee development, safety, and customer service.
  5. Prepare for the Interview: Review the interview preparation tips and strategies outlined in this document, and practice your responses to common interview questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and HVAC industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

HVAC & Server Administration Focus:

  • Tailor every section specifically to HVAC and server administration roles, emphasizing maintenance, repair, and troubleshooting skills.
  • Include HVAC system-specific responsibilities, equipment, and diagnostic tools.
  • Address data center-specific HVAC systems and critical facilities, where applicable.
  • Highlight safety protocols and customer service focus throughout the document.

Quality Standards:

  • Ensure no content overlap between sections; each section must contain unique information only.
  • Only include Enhancement Notes when making significant inferences about HVAC system maintenance, repair, or troubleshooting processes, with specific reasoning based on role level and industry practices.
  • Be comprehensive but concise, prioritizing actionable information over descriptive text.
  • Strategically distribute HVAC and server administration-related keywords throughout all sections naturally.

Industry Expertise:

  • Include specific HVAC systems, equipment, diagnostic tools, and safety protocols relevant to the role.
  • Address HVAC system maintenance, repair, and troubleshooting skills, as well as customer service and problem-solving abilities.
  • Provide tactical advice for HVAC portfolio development, live demonstrations, and project case studies.
  • Include HVAC-specific interview preparation and coding challenge guidance.

Professional Standards:

  • Maintain consistent formatting, spacing, and professional tone throughout.
  • Use HVAC and server administration industry terminology appropriately and accurately.
  • Include comprehensive benefits and growth opportunities relevant to HVAC professionals.
  • Provide actionable insights that give HVAC and server administration candidates a competitive advantage.
  • Focus on HVAC team culture, collaboration, and customer service.

Technical Focus & Portfolio Emphasis:

  • Emphasize HVAC system maintenance, repair, and troubleshooting skills, as well as problem-solving methods, performance optimization, and scalable architecture.
  • Include specific portfolio requirements tailored to the HVAC discipline and role level.
  • Address browser compatibility, accessibility standards, and user experience design principles, where applicable.
  • Focus on problem-solving methods, performance optimization, and scalable architecture for HVAC systems.

Avoid:

  • Generic business jargon not relevant to HVAC or server administration roles.
  • Placeholder text or incomplete sections.
  • Repetitive content across different sections.
  • Non-HVAC or server administration terminology unless relevant to the specific role.
  • Marketing language unrelated to HVAC or server administration, customer service, or problem-solving.

Generate comprehensive, HVAC-focused content that serves as a valuable resource for HVAC professionals seeking their next opportunity and preparing for technical interviews in the HVAC industry.

ATS Keywords:

  • HVAC Keywords:
    • Rooftop Units
    • Pumps
    • Fans
    • Towers
    • Boilers
    • Chillers
    • Compressors
    • Plumbing Systems
    • Vibration Equipment
    • Mechanical Shaft Alignment
    • HVAC System Diagnostic Tools
    • Safety Protocols
    • Customer Service
    • Problem-Solving
    • Troubleshooting
    • Repair
    • Maintenance
  • Server Administration & Infrastructure Keywords:
    • Data Center
    • Critical Facilities
    • HVAC Systems
    • Cooling
    • Power
    • UPS
    • Generators
    • Backup Generators
    • Remote Monitoring
    • Server Room Environment
    • Data Center Infrastructure Management (DCIM)
    • Data Center Management (DCIM)
    • Data Center Infrastructure (DCI)
    • Data Center Operations (DCO)
    • Data Center Maintenance (DCM)
    • Data Center Management Software (DCMS)
    • Data Center Infrastructure Management (DCIM) Software
  • Soft Skills & Industry Terms:
    • Teamwork
    • Collaboration
    • Communication
    • Problem-Solving
    • Customer Service
    • Safety
    • Adaptability
    • Continuous Learning
    • Leadership
    • Mentoring
    • Knowledge Sharing
    • HVAC Industry Standards
    • HVAC Best Practices
    • HVAC System Design
    • HVAC System Installation
    • HVAC System Commissioning
    • HVAC System Decommissioning
    • HVAC System Retrofitting
    • HVAC System Upgrading
    • HVAC System Maintenance
    • HVAC System Repair
    • HVAC System Troubleshooting
    • HVAC System Performance Optimization
    • HVAC System Scalable Architecture
    • HVAC System Energy Efficiency
    • HVAC System Sustainability
    • HVAC System Compliance
    • HVAC System Regulations
    • HVAC System Codes
    • HVAC System Standards
    • HVAC System Certifications
    • HVAC System Training
    • HVAC System Education
    • HVAC System Apprenticeship
    • HVAC System Journeyman
    • HVAC System Master
    • HVAC System Technician
    • HVAC System Specialist
    • HVAC System Engineer
    • HVAC System Designer
    • HVAC System Consultant
    • HVAC System Project Manager
    • HVAC System Construction
    • HVAC System Fabrication
    • HVAC System Manufacturing
    • HVAC System Distribution
    • HVAC System Supply Chain
    • HVAC System Logistics
    • HVAC System Inventory Management
    • HVAC System Asset Management
    • HVAC System Facilities Management
    • HVAC System Building Automation
    • HVAC System Building Controls
    • HVAC System Building Energy Management
    • HVAC System Building Management
    • HVAC System Building Automation and Control Network (BACnet)
    • HVAC System Building Automation and Control Network (BACnet) Protocol
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7
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    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 0
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 1
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 2
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 3
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 4
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 5
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 6
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 0
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 1
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 2
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 3
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 4
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 5
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 6
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 0
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 1
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 2
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 3
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 4
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 5
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 6
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 0
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 1
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 2
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 3
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 4
    • HVAC System Building Automation and Control Network (BACnet) Protocol Stack Layer 7 to Layer 5
    • HVAC System Building Automation and

Application Requirements

Candidates must have a minimum of three years of commercial or industrial mechanical troubleshooting experience in the HVAC industry. They should also be willing to join the United Association of Journeymen and Apprentices and possess a Universal EPA refrigerants license.