📍 Job Overview

Job Title: Assistant Manager, Apache
Company: Abercrombie and Fitch Co.
Location: Rochester, Minnesota, United States
Job Type: Full-time
Category: Retail Management
Date Posted: 2025-08-09
Experience Level: 0-2 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Drive sales results, oversee daily store operations, manage talent, and create an inclusive customer experience.
Key Skills: Customer experience, sales, store operations, staffing, training, communication, problem-solving, team building, adaptability, and multi-tasking.

📝 Enhancement Note: This role requires a strong blend of business acumen, operational excellence, and people management skills to succeed in a fast-paced retail environment.

💻 Primary Responsibilities

Customer Experience: Provide exceptional customer service and drive sales through strategic business analysis and best-in-class customer interactions.
OMNI Channel Fulfillment: Oversee and coordinate buy online, pick up in-store (BOPIS) and ship-from-store processes to ensure customer satisfaction and efficient inventory management.
Store Presentation and Sales Floor Supervision: Maintain visual merchandising standards, manage sales floor presentation, and provide styling recommendations to customers.
Store & Stockroom Operations: Supervise and coordinate daily store operations, including opening and closing routines, stockroom management, and inventory control.
Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and process payroll for store associates.
Training and Development: Recruit, train, and develop store associates to drive engagement, retention, and career growth.
Communication: Collaborate with store leadership and corporate teams to communicate strategic initiatives, share best practices, and provide regular performance updates.
Asset Protection: Implement and maintain loss prevention strategies to protect company assets and minimize shrink.

📝 Enhancement Note: This role requires a strong focus on customer experience, sales growth, and operational efficiency to drive store success.

🎓 Skills & Qualifications

Education: Bachelor's degree or one year of supervisory experience in a customer-facing role.

Experience:

Proven track record in retail management, customer service, or a related field.
Experience in driving sales results and managing teams.
Knowledge of retail operations, inventory management, and loss prevention strategies.

Required Skills:

Strong problem-solving skills and the ability to thrive in a fast-paced environment.
Inclusion & Diversity Awareness and the ability to create an inclusive workplace.
Team building skills and the ability to develop and engage high-performing teams.
Self-starter with a strong drive to achieve results.
Strong interpersonal and communication skills, both written and verbal.
Adaptability and flexibility to manage multiple tasks and priorities.
Fashion interest and knowledge, with a passion for staying up-to-date on industry trends.

Preferred Skills:

Experience with Abercrombie & Fitch Co. or similar retail brands.
Proficiency in using retail management software and point-of-sale (POS) systems.
Knowledge of visual merchandising principles and brand standards.
Familiarity with inventory management systems and processes.

📝 Enhancement Note: Candidates with relevant retail management experience and a strong background in customer service and sales will be well-positioned for success in this role.

📊 Web Portfolio & Project Requirements (N/A)

This role does not require a web portfolio or project requirements as it is focused on retail management rather than web development or server administration.

💵 Compensation & Benefits

Salary Range: $40,000 - $55,000 per year (Based on industry standards for retail management roles in Rochester, Minnesota)

Benefits:

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year
Merchandise Discount
Medical, Dental, and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement

Working Hours: Full-time, with a typical workweek of 40 hours, including evenings, weekends, and holidays. Flexible scheduling may be required to meet business needs.

📝 Enhancement Note: Salary range is based on regional retail management industry standards and may vary depending on experience and performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Abercrombie & Fitch Co. operates in the global specialty retail industry, catering to kids through millennials with a focus on apparel and accessories.

Company Size: Abercrombie & Fitch Co. is a large, global organization with over 750 stores and e-commerce platforms across North America, Europe, Asia, and the Middle East.

Founded: 1892 (Abercrombie & Fitch Co.), 1996 (Hollister)

Team Structure:

The Assistant Manager reports directly to the Store Manager and is responsible for overseeing a team of store associates.
The team structure includes various roles, such as Sales Associates, Visual Merchandising Specialists, and Stockroom Associates.

Development Methodology:

Abercrombie & Fitch Co. follows a structured training and development program for retail management roles, focusing on onboarding, continuous learning, and career growth opportunities.
The company emphasizes a promote-from-within philosophy, providing opportunities for Assistant Managers to advance into Store Manager and other leadership roles.

Company Website: abercrombie.com

📝 Enhancement Note: Abercrombie & Fitch Co. fosters a culture of inclusivity, diversity, and growth, providing opportunities for retail professionals to develop their skills and advance their careers.

📈 Career & Growth Analysis

Retail Management Career Level: Assistant Manager roles are typically entry-level to mid-level positions within the retail management career path, focusing on driving sales, managing teams, and overseeing store operations.

Reporting Structure: Assistant Managers report directly to the Store Manager and are responsible for managing a team of store associates.

Technical Impact: Assistant Managers have a direct impact on store sales, customer experience, and team performance. They play a crucial role in driving store success and contributing to the overall growth of the company.

Growth Opportunities:

Career Progression: Assistant Managers have the opportunity to advance into Store Manager and other leadership roles within the company.
Skill Development: The role provides opportunities for developing leadership, management, and customer service skills, as well as a strong understanding of retail operations and inventory management.
Emerging Technologies: As the retail industry evolves, Assistant Managers may have the opportunity to work with emerging technologies, such as mobile point-of-sale (POS) systems, data analytics tools, and customer engagement platforms.

📝 Enhancement Note: Assistant Managers at Abercrombie & Fitch Co. have the potential to grow within the organization, developing their skills and advancing their careers in the retail management field.

🌐 Work Environment

Office Type: Abercrombie & Fitch Co. operates in a retail store environment, with Assistant Managers working on-site to oversee store operations and manage their teams.

Office Location(s): Rochester, Minnesota, United States

Workspace Context:

Retail Store Environment: Assistant Managers work in a fast-paced, customer-facing environment, focusing on sales, customer service, and store operations.
Sales Floor: Assistant Managers spend a significant portion of their time on the sales floor, interacting with customers, managing teams, and maintaining visual merchandising standards.
Stockroom: Assistant Managers are responsible for overseeing stockroom management, inventory control, and receiving shipments.
Office Space: Assistant Managers have access to office space for administrative tasks, such as scheduling, payroll management, and communication with store leadership and corporate teams.

Work Schedule: Full-time, with a typical workweek of 40 hours, including evenings, weekends, and holidays. Flexible scheduling may be required to meet business needs.

📝 Enhancement Note: Assistant Managers at Abercrombie & Fitch Co. work in a dynamic, customer-facing environment, requiring strong communication, leadership, and adaptability skills.

📄 Application & Technical Interview Process (N/A)

This role does not have a technical interview process as it is focused on retail management rather than web development or server administration.

🛠 Technology Stack & Web Infrastructure (N/A)

This role does not require a technology stack or web infrastructure knowledge as it is focused on retail management rather than web development or server administration.

👥 Team Culture & Values

Retail Management Values:

Customer Focus: Abercrombie & Fitch Co. prioritizes exceptional customer service and experiences, with Assistant Managers playing a crucial role in driving customer satisfaction and loyalty.
Sales-Driven: Assistant Managers are responsible for driving sales results through strategic business analysis, best-in-class customer interactions, and effective team management.
Operational Excellence: Assistant Managers oversee daily store operations, ensuring efficient processes, inventory management, and loss prevention strategies are in place.
Teamwork: Assistant Managers foster a collaborative work environment, engaging and developing their teams to drive store success and contribute to the overall growth of the company.

Collaboration Style:

Cross-Functional Collaboration: Assistant Managers work closely with various departments, such as Visual Merchandising, Inventory Management, and Loss Prevention, to ensure efficient store operations and a positive customer experience.
Team-Based Decision Making: Assistant Managers engage their teams in decision-making processes, fostering a collaborative and inclusive work environment.
Regular Communication: Assistant Managers maintain open lines of communication with store leadership, corporate teams, and their teams to share information, provide updates, and address any concerns or issues.

📝 Enhancement Note: Abercrombie & Fitch Co. fosters a culture of inclusivity, diversity, and growth, providing opportunities for retail professionals to develop their skills and advance their careers in a supportive and collaborative environment.

⚡ Challenges & Growth Opportunities

Retail Management Challenges:

Sales Targets: Assistant Managers are responsible for achieving and exceeding sales targets, requiring strong business acumen, strategic planning, and effective team management.
Operational Efficiency: Assistant Managers must oversee daily store operations, ensuring efficient processes, inventory management, and loss prevention strategies are in place to drive store success and profitability.
Team Management: Assistant Managers are responsible for recruiting, training, and developing their teams, fostering a positive work environment, and driving engagement and retention.
Adaptability: Assistant Managers must be adaptable and flexible, managing multiple tasks and priorities in a fast-paced, ever-changing retail environment.

Learning & Development Opportunities:

Training and Development Programs: Abercrombie & Fitch Co. offers structured training and development programs for retail management roles, focusing on onboarding, continuous learning, and career growth opportunities.
Mentorship: Assistant Managers have the opportunity to work with experienced Store Managers and other retail leaders, gaining valuable insights and guidance to support their professional development.
Emerging Technologies: As the retail industry evolves, Assistant Managers may have the opportunity to work with emerging technologies, such as mobile point-of-sale (POS) systems, data analytics tools, and customer engagement platforms, expanding their skillset and knowledge base.

📝 Enhancement Note: Assistant Managers at Abercrombie & Fitch Co. face various challenges and opportunities for growth, requiring strong leadership, adaptability, and a commitment to continuous learning and development.

💡 Interview Preparation

Retail Management Interview Process:

Resume and Application Review: Candidates should highlight their relevant retail management experience, customer service skills, and sales achievements in their resume and application.
Phone or Video Screen: A brief phone or video screen to assess communication skills, customer service experience, and cultural fit.
In-Store Assessment: A hands-on, in-store assessment to evaluate sales skills, customer service, team management, and operational efficiency.
Final Interview: A final interview with the Store Manager or a member of the retail leadership team to discuss career goals, growth opportunities, and fit within the organization.

Retail Management Interview Tips:

Research the Company: Candidates should research Abercrombie & Fitch Co. and the Hollister brand, understanding their products, target customers, and retail strategies.
Prepare for Sales and Customer Service Scenarios: Candidates should practice responding to common sales and customer service scenarios, demonstrating their problem-solving skills, product knowledge, and customer focus.
Dress Appropriately: Candidates should dress professionally and appropriately for the retail environment, showcasing their understanding of the brand and commitment to customer service.
Bring Questions: Candidates should prepare thoughtful questions about the role, the team, and the company to demonstrate their interest and engagement.

📝 Enhancement Note: Candidates should approach the retail management interview process with a strong focus on customer service, sales, and operational excellence, showcasing their skills and passion for the retail industry.

📌 Application Steps

To apply for this Assistant Manager, Apache role at Abercrombie & Fitch Co.:

Submit your application through the Abercrombie & Fitch Co. careers website.
Tailor your resume and cover letter to highlight your relevant retail management experience, customer service skills, and sales achievements.
Prepare for the phone or video screen by practicing common interview questions and scenarios.
Research Abercrombie & Fitch Co. and the Hollister brand to demonstrate your understanding of the company and commitment to the role.
Prepare for the in-store assessment by practicing sales and customer service scenarios, and familiarizing yourself with the store environment and products.
Dress professionally and appropriately for the retail environment, showcasing your understanding of the brand and commitment to customer service.
Bring thoughtful questions about the role, the team, and the company to demonstrate your interest and engagement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and retail management industry-standard assumptions. All details should be verified directly with Abercrombie & Fitch Co. before making application decisions.

Hollister Co. - Assistant Manager, Apache