Heavy Equipment Field Technician (Mechanic)

📍 Job Overview

• Job Title: Heavy Equipment Field Technician (Mechanic)
• Company: EquipmentShare
• Location: Hot Springs, AR
• Job Type: On-site
• Category: Heavy Equipment Maintenance & Repair
• Date Posted: 2025-06-18
• Experience Level: Intermediate (2-5 years)

🚀 Role Summary

• Maintain and repair a variety of heavy equipment machinery and aerial lifts at our rental facility in Hot Springs, AR.
• Utilize technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues quickly.
• Collaborate with the team to ensure all equipment is in optimal condition and ready for rentals.
• Contribute to a safe and efficient work environment, adhering to OSHA requirements and best practices.

💻 Primary Responsibilities

• Equipment Maintenance & Repair: Perform routine maintenance, troubleshoot, and repair heavy equipment and aerial lifts using advanced diagnostic tools and technology.
• Work Order Management: Utilize our tech platform to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues quickly.
• Safety & Compliance: Practice safe job practices, follow OSHA requirements, and maintain a clean and organized workspace.
• Teamwork & Collaboration: Work closely with the team to ensure all equipment is in optimal condition and ready for rentals.
• Customer Service: Provide excellent customer service by ensuring equipment is in top condition and addressing any customer concerns promptly.
• Documentation: Maintain paperwork/electronic documentation of work performed in a complete and timely manner on a daily basis.

🎓 Skills & Qualifications

Education:

• High School diploma or equivalent
• Trade school certificate preferred

Experience:

• Experience in field service, maintenance, and repair preferred
• Valid driver's license with acceptable driving record (must be at least 21 years old to operate company vehicle)

Required Skills/Abilities:

• Must own tools applicable to the position
• Advanced mechanical aptitude and working knowledge of tools
• Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
• Superior customer service, teamwork, and verbal/written communication skills
• Ability to move, stand, stoop, and bend freely
• Ability to lift up to 50 pounds at times
• Field Technicians may be required to be clean shaven in order to enter worksites for EquipmentShare customers who have this requirement

Preferred Skills:

• Knowledge of OSHA requirements
• Experience with heavy equipment maintenance and repair
• Familiarity with our proprietary T3 platform

📊 Compensation & Benefits

Salary Range:

• The salary range for this position is $45,000 - $60,000 per year, depending on experience and qualifications. This estimate is based on market research for similar roles in the heavy equipment maintenance and repair industry in Hot Springs, AR.

Benefits:

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

🎯 Team & Company Context

🏢 Company Culture

• Industry: Construction equipment rental and technology solutions
• Company Size: Medium-sized company with multiple locations across the United States
• Founded: 2010, with a mission to transform the construction industry through innovative technology and real-time support

📈 Career & Growth Analysis

• Role Level: Intermediate, with opportunities for career advancement and leadership training
• Reporting Structure: Reports directly to the Shop Manager or Branch Manager
• Technical Impact: Maintain and repair heavy equipment, ensuring optimal performance and safety for our customers and team

🌐 Work Environment

• Office Type: On-site, with a focus on a safe, clean, and organized workspace
• Office Location(s): Hot Springs, AR, with additional locations across the United States
• Workspace Context:
  • Collaborative workspace with a team of skilled technicians and support staff
  • Access to industry-leading diagnostic tools and technology
  • Opportunities for training and professional development
• Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours (on call during weekends only in special circumstances)

📄 Application & Technical Interview Process

• Interview Process:
  1. Phone or video screening to assess communication skills and cultural fit
  2. On-site or virtual interview with the Shop Manager or Branch Manager to discuss technical skills, experience, and career goals
  3. Final interview with the Regional Manager or Director of Operations to review the candidate's fit for the role and the company
• Portfolio Review Tips:
  • Highlight relevant experience in heavy equipment maintenance and repair
  • Include examples of problem-solving and troubleshooting skills
  • Showcase any certifications or training in heavy equipment maintenance and repair
• Technical Challenge Preparation:
  • Brush up on heavy equipment maintenance and repair skills
  • Familiarize yourself with our proprietary T3 platform and diagnostic tools
  • Prepare questions to ask about the role, the team, and the company

🛠 Technology Stack & Heavy Equipment

• Heavy Equipment: A variety of heavy equipment machinery and aerial lifts, including but not limited to:
  • Excavators
  • Bulldozers
  • Backhoes
  • Skid steers
  • Forklifts
  • Aerial lifts (scissor lifts, boom lifts, etc.)
• Diagnostic Tools: Industry-leading diagnostic tools and technology to quickly diagnose and repair equipment issues
• T3 Platform: Our proprietary technology platform that streamlines work order management, parts ordering, and equipment tracking

👥 Team Culture & Values

• Heavy Equipment Maintenance & Repair Values:
  • Safety first: Prioritize safety in all aspects of equipment maintenance and repair
  • Continuous improvement: Always look for ways to improve processes and techniques
  • Teamwork: Collaborate with the team to ensure all equipment is in optimal condition and ready for rentals
  • Customer focus: Provide excellent customer service by addressing any customer concerns promptly
• Collaboration Style:
  • Open communication and regular team meetings to discuss equipment status, maintenance needs, and customer feedback
  • Cross-functional collaboration with other departments, such as sales, operations, and customer service
  • Knowledge sharing and mentoring opportunities to help team members grow and develop their skills

⚡ Challenges & Growth Opportunities

• Technical Challenges:
  • Troubleshoot and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment
  • Diagnose and resolve issues quickly using advanced diagnostic tools and technology
  • Maintain equipment in optimal condition despite varying weather conditions and heavy use
• Learning & Development Opportunities:
  • Year-round company-provided OEM training to stay up-to-date with the latest equipment and technologies
  • On-the-job training and mentoring from experienced team members
  • Opportunities to attend industry conferences and events to expand your knowledge and network

💡 Interview Preparation

• Technical Questions:
  • Describe your experience with heavy equipment maintenance and repair
  • How do you approach troubleshooting and diagnostic processes?
  • Can you walk us through a time when you had to repair a complex equipment issue?
• Company & Culture Questions:
  • Why are you interested in working at EquipmentShare?
  • How do you handle working in a fast-paced, dynamic environment?
  • What attracts you to the construction industry and heavy equipment maintenance and repair?

📌 Application Steps

To apply for this Heavy Equipment Field Technician (Mechanic) position:

1. Submit your application through the application link provided
2. Prepare a list of relevant experience and skills for your interview
3. Research EquipmentShare and the construction industry to demonstrate your enthusiasm and understanding of the role
4. Prepare questions to ask about the role, the team, and the company to show your interest and engagement

⚠️ Important Notice: This enhanced job description includes AI-generated insights and heavy equipment maintenance and repair industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.