📍 Job Overview

Job Title: Heavy Equipment Field Technician (Mechanic)
Company: EquipmentShare
Location: New Orleans, LA
Job Type: On-site
Category: Heavy Equipment Maintenance & Repair
Date Posted: 2025-06-27
Experience Level: 2-5 years

🚀 Role Summary

Maintain and repair heavy equipment machinery and aerial lifts
Utilize technology for work orders, diagnostics, and documentation
Provide excellent customer service and teamwork
Troubleshoot complex mechanical, electrical, hydraulic, and diesel systems
Contribute to a safe and productive work environment

💻 Primary Responsibilities

🛠️ Maintenance & Repair: Perform preventive maintenance and repairs on heavy equipment machinery and aerial lifts
📱 Technology Use: Utilize laptops and tablets to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues
📝 Documentation: Maintain complete and timely paperwork/electronic documentation of work performed
🛻 Equipment Transport: Assist with pick-up and delivery of equipment and parts
👥 Training & Support: Assist in the training of lower level technicians as needed
🏗️ Field Work: Travel to customer job sites for repair/maintenance of rental or customer-owned equipment when required
🛡️ Safety: Practice safe job practices and maintain knowledge of OSHA requirements
💡 Problem Solving: Diagnose and correct issues using a high degree of independent judgment
🌟 Other Duties: Perform other duties as assigned to support the team and company goals

🎓 Skills & Qualifications

Education

High school diploma, trade school certificate preferred

Experience

Experience in field service, maintenance, and repair preferred
Valid driver's license with an acceptable driving record (must be at least 21 years old to operate company vehicle)

Required Skills/Abilities

Advanced mechanical aptitude and working knowledge of tools
Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
Superior customer service, teamwork, and verbal/written communication skills
Ability to move, stand, stoop, and bend freely
Ability to lift up to 50 pounds at times

Preferred Skills/Abilities

Knowledge of OSHA requirements
Experience with heavy equipment maintenance and repair
Proficiency in using technology for work orders and diagnostics

💵 Compensation & Benefits

Salary Range

Competitive compensation (not specified)

Benefits

Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Tool and boot reimbursements (role dependent)
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights, and monthly team dinners
16 hours of paid volunteer time per year
Career advancement, leadership training, and professional development opportunities

🎯 Team & Company Context

🏢 Company Culture

Industry: Equipment rental and technology solutions for the construction industry
Company Size: Medium-sized company with multiple locations
Founded: 2010
Team Structure: The team consists of various roles, including field technicians, shop technicians, and support staff. The field technician role reports directly to the shop manager or branch manager.
Development Methodology: EquipmentShare uses proprietary technology platforms to streamline operations, improve efficiency, and enhance the customer experience. Field technicians utilize these platforms for work orders, diagnostics, and communication with the team and customers.

📈 Career & Growth Analysis

Role Level: Heavy Equipment Field Technician (Mechanic) is an entry to mid-level role with opportunities for growth and advancement within the company.
Reporting Structure: Field technicians report directly to the shop manager or branch manager, who oversees the team's activities and ensures operational excellence.
Technical Impact: Field technicians play a crucial role in maintaining the company's fleet of heavy equipment, ensuring customer satisfaction, and supporting the company's growth and success.

🌐 Work Environment

Office Type: The work environment is a combination of an on-site shop facility and customer job sites, where field technicians perform repairs and maintenance.
Office Location(s): New Orleans, LA
Workspace Context:
- Field technicians work in a shop environment with various tools, equipment, and machinery.
- The workspace may include outdoor areas for performing repairs and maintenance on heavy equipment.
- Field technicians may work independently or as part of a team, depending on the task and workload.
Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours. On-call during the weekend only in special circumstances.

📄 Application & Technical Interview Process

Interview Process:
- Phone or video screening to assess communication skills, experience, and cultural fit
- In-person or virtual interview with the shop manager or branch manager to discuss the role, responsibilities, and company culture
- Background check and drug screen (10-panel) as part of the onboarding process
Portfolio Review Tips: N/A (not applicable for this role)
Technical Challenge Preparation: N/A (not applicable for this role)

🛠️ Technology Stack & Heavy Equipment

Heavy Equipment Types: Backhoes, excavators, skid steers, aerial lifts, and other construction equipment
Maintenance & Repair Tools: Welding equipment, hydraulic tools, diagnostic tools, and specialized equipment for specific machinery
Technology Platforms: EquipmentShare's proprietary T3 platform for work orders, diagnostics, and communication

👥 Team Culture & Values

Heavy Equipment Maintenance Values: Safety, precision, efficiency, and continuous learning
Collaboration Style: Field technicians work closely with shop technicians, support staff, and customers to ensure equipment is maintained and repaired promptly and accurately.
Teamwork: Field technicians support each other and share knowledge to improve skills and maintain high standards.

⚡️ Challenges & Growth Opportunities

Technical Challenges:
- Troubleshooting complex mechanical, electrical, hydraulic, and diesel systems
- Diagnosing and repairing equipment with limited information or guidance
- Maintaining equipment in harsh or demanding environments
Learning & Development Opportunities:
- Year-round company-provided OEM training
- On-the-job training and mentoring from experienced technicians
- Opportunities to advance to shop technician, lead technician, or other management roles

💡 Interview Preparation

Technical Questions:
- Describe your experience with heavy equipment maintenance and repair
- How do you approach troubleshooting complex mechanical issues?
- Can you explain a time when you had to diagnose and repair equipment with limited information?
Company & Culture Questions:
- Why are you interested in working for EquipmentShare?
- How do you handle working in a fast-paced and dynamic environment?
- Can you provide an example of when you went above and beyond to ensure customer satisfaction?

📌 Application Steps

To apply for this Heavy Equipment Field Technician (Mechanic) position:

Submit your application through the application link
Prepare for the phone or video screening by reviewing the job description and practicing your communication skills
Research EquipmentShare's company culture and values to demonstrate your fit for the role
Prepare for the in-person or virtual interview by practicing common interview questions and gathering questions for the interviewer
Complete the background check and drug screen process as part of the onboarding process

📝 Enhancement Note: This enhanced job description includes AI-generated insights and heavy equipment maintenance and repair industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Heavy Equipment Maintenance & Repair Focus:

Tailor every section specifically to heavy equipment maintenance and repair roles
Include heavy equipment types, maintenance and repair tools, and technology platforms relevant to the role
Emphasize safety, precision, efficiency, and continuous learning in the heavy equipment maintenance and repair context
Address technical challenges, learning opportunities, and career growth specific to heavy equipment maintenance and repair professionals

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information
Only include Enhancement Notes when making significant inferences about heavy equipment maintenance and repair processes, team structure, or company culture
Be comprehensive but concise, prioritizing actionable information over descriptive text
Strategically distribute heavy equipment maintenance and repair-related keywords throughout all sections naturally
Provide realistic salary ranges based on location, experience level, and heavy equipment maintenance and repair specialization

Industry Expertise:

Include specific heavy equipment types, maintenance and repair tools, and technology platforms relevant to the role
Address heavy equipment maintenance and repair career progression paths and technical leadership opportunities within the company
Provide tactical advice for heavy equipment maintenance and repair portfolio development, live demonstrations, and project case studies
Include heavy equipment maintenance and repair-specific interview preparation and coding challenge guidance
Emphasize safety, precision, efficiency, and continuous learning in the heavy equipment maintenance and repair context

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout
Use heavy equipment maintenance and repair industry terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to heavy equipment maintenance and repair professionals
Provide actionable insights that give heavy equipment maintenance and repair candidates a competitive advantage
Focus on heavy equipment maintenance and repair team culture, collaboration, and customer impact measurement

Technical Focus & Portfolio Emphasis:

Emphasize heavy equipment maintenance and repair best practices, safety standards, and precision techniques
Include specific portfolio requirements tailored to the heavy equipment maintenance and repair discipline and role level
Address heavy equipment maintenance and repair-specific project case studies, troubleshooting examples, and safety demonstrations
Focus on problem-solving methods, performance optimization, and scalable equipment maintenance strategies
Include technical presentation skills and stakeholder communication for heavy equipment maintenance and repair projects

Avoid:

Generic business jargon not relevant to heavy equipment maintenance and repair roles
Placeholder text or incomplete sections
Repetitive content across different sections
Non-technical terminology unless relevant to the specific heavy equipment maintenance and repair role
Marketing language unrelated to heavy equipment maintenance and repair, safety, or customer experience

Heavy Equipment Field Technician (Mechanic)