📍 Job Overview

• Job Title: Heavy Equipment Field Technician (Mechanic)
• Company: EquipmentShare
• Location: Williston, North Dakota, United States
• Job Type: On-site
• Category: Heavy Equipment Maintenance & Repair
• Date Posted: June 18, 2025
• Experience Level: Intermediate (2-5 years of experience)
• Remote Status: On-site (No remote work available)

🚀 Role Summary

• Primary Responsibilities: Maintain and repair heavy equipment machinery and aerial lifts, utilizing technology to manage work orders and diagnose issues.
• Key Skills: Mechanical aptitude, customer service, teamwork, communication skills, knowledge of construction equipment, problem-solving, safety practices, technology proficiency, independent judgment, and training skills.

💻 Primary Responsibilities

🛠️ Maintenance & Repair

• Practice safe job practices for repairing equipment.
• Use technology (laptops and tablets) comfortably to manage work orders, track machine service intervals, order parts, and diagnose issues.
• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools using a high degree of independent judgment.
• Assist in the training of lower level technicians as needed.
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis.
• Assist with pick-up and delivery of equipment and parts.
• Be knowledgeable of OSHA requirements (preferred).
• Field Mechanic: When required, travel to customer job sites for repair/maintenance of rental or customer owned equipment; must maintain service vehicle in a clean and professional manner.
• Year-round company provided OEM training.

🌐 Work Environment

• Office Type: On-site, full-time (Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours and on-call during weekends only in special circumstances).
• Office Location(s): Williston, North Dakota, United States.
• Workspace Context: Work in a fast-paced, mission-driven environment focused on transforming the construction industry through innovative technology and real-time support.
• Work Schedule: Standard full-time work hours with overtime pay and on-call responsibilities during weekends.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate a strong mechanical aptitude and extensive knowledge of construction equipment, including schematics and diagrams.
• Showcase superior customer service, teamwork, and verbal/written communication skills through relevant examples and testimonials.
• Highlight any experience in field service, maintenance, and repair, preferably with heavy equipment machinery.

Technical Documentation:

• Provide examples of complete and timely work order documentation, demonstrating attention to detail and commitment to safety practices.
• Include any certifications or training in heavy equipment maintenance and repair.

💵 Compensation & Benefits

Salary Range: Competitive compensation package, with overtime pay after working 40 hours.

Benefits:

• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Tool and boot reimbursements (role-dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year — give back to the community you call home.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction equipment rental and maintenance.

Company Size: Medium-sized company with a growing team and a strong focus on innovation and technology.

Founded: EquipmentShare was founded in 2010, with a mission to transform the construction industry through technology and customer-centric solutions.

Team Structure:

• Collaborative and cross-functional teams, including field technicians, branch managers, and support staff.
• A flat organizational structure that encourages open communication and decision-making.
• A strong focus on continuous learning and professional development.

Development Methodology:

• EquipmentShare uses proprietary technology platforms, such as T3, to streamline operations, improve efficiency, and enhance the customer experience.
• The company emphasizes data-driven decision-making, continuous improvement, and a customer-centric approach to problem-solving.

Company Website: www.equipmentshare.com

📝 Enhancement Note: EquipmentShare's culture emphasizes innovation, collaboration, and a customer-first mindset. The company's proprietary technology platforms enable real-time support, data-driven decision-making, and continuous improvement in the construction industry.

📈 Career & Growth Analysis

Heavy Equipment Field Technician (Mechanic) Career Level: Intermediate-level role with a focus on maintenance and repair of heavy equipment machinery and aerial lifts. This role requires a strong mechanical aptitude, extensive knowledge of construction equipment, and excellent customer service skills.

Reporting Structure: Field technicians report directly to branch managers or regional managers, depending on the company's organizational structure.

Technical Impact: Field technicians play a critical role in ensuring the reliability and safety of heavy equipment machinery, directly impacting customer satisfaction and project success. They also contribute to the company's data-driven approach by providing insights into equipment performance and maintenance needs.

Growth Opportunities:

• Technical Growth: EquipmentShare offers year-round OEM training, allowing field technicians to expand their knowledge and skills in heavy equipment maintenance and repair.
• Leadership Development: With a flat organizational structure and a focus on continuous learning, field technicians have the opportunity to develop leadership skills and take on more significant responsibilities within the company.
• Career Progression: As the company grows, there may be opportunities for field technicians to transition into roles such as branch manager, regional manager, or other leadership positions.

📝 Enhancement Note: EquipmentShare's focus on innovation, technology, and customer-centric solutions creates numerous growth opportunities for field technicians to develop their skills, advance their careers, and make a significant impact on the construction industry.

🌐 Work Environment

Office Type: On-site, full-time, with a standard work schedule and overtime pay after working 40 hours. Field technicians may also be on-call during weekends in special circumstances.

Office Location(s): Williston, North Dakota, United States.

Workspace Context:

• Field technicians work in a fast-paced, mission-driven environment focused on transforming the construction industry through innovative technology and real-time support.
• The workspace is dynamic, with field technicians traveling to customer job sites for repair and maintenance services.
• Field technicians must maintain a clean and professional service vehicle to ensure a positive image of the company.

Work Schedule: Standard full-time work hours with overtime pay and on-call responsibilities during weekends.

📝 Enhancement Note: EquipmentShare's work environment emphasizes collaboration, innovation, and a customer-centric mindset. Field technicians play a critical role in ensuring the reliability and safety of heavy equipment machinery, directly impacting customer satisfaction and project success.

📄 Application & Technical Interview Process

Interview Process:

1. Phone/Screening Interview: A brief phone or video call to assess communication skills, cultural fit, and basic qualifications.
2. On-site Interview: A visit to the EquipmentShare office or job site to discuss the role in more detail, meet the team, and demonstrate mechanical aptitude and problem-solving skills through hands-on tasks or case studies.
3. Final Interview: A meeting with the hiring manager or a panel of team members to discuss career goals, salary expectations, and any remaining questions.

Portfolio Review Tips:

• Highlight any relevant experience in heavy equipment maintenance and repair, field service, or customer service.
• Include examples of work order documentation, demonstrating attention to detail and commitment to safety practices.
• Showcase any certifications or training in heavy equipment maintenance and repair.

Technical Challenge Preparation:

• Brush up on heavy equipment maintenance and repair techniques, including electrical, hydraulic, and diesel systems.
• Familiarize yourself with EquipmentShare's technology platforms, such as T3, and be prepared to discuss how you would use them to improve efficiency and customer satisfaction.
• Practice problem-solving skills and be ready to demonstrate your ability to diagnose and repair equipment issues in a timely manner.

ATS Keywords: Heavy equipment, maintenance, repair, field service, customer service, mechanical aptitude, problem-solving, safety practices, technology proficiency, independent judgment, training skills, construction equipment, OEM training, data-driven decision-making, continuous improvement, customer-centric.

📝 Enhancement Note: EquipmentShare's interview process focuses on assessing mechanical aptitude, problem-solving skills, and cultural fit. By preparing thoroughly and showcasing your relevant experience and skills, you can make a strong impression and increase your chances of success in the interview process.

🛠️ Technology Stack & Web Infrastructure

Heavy Equipment & Tools:

• A variety of heavy equipment machinery and aerial lifts, including but not limited to:
  • Excavators
  • Bulldozers
  • Backhoes
  • Forklifts
  • Skid steers
  • Scaffolding and other access equipment
• Hand and power tools, such as wrenches, sockets, air tools, and hydraulic tools

Diagnostic & Maintenance Tools:

• Proprietary technology platforms, such as T3, for real-time support, data-driven decision-making, and continuous improvement
• Diagnostic tools, such as multimeters, oscilloscopes, and pressure gauges, to diagnose and repair equipment issues
• Specialized software and applications for work order management, inventory tracking, and equipment performance analysis

Safety Equipment & Personal Protective Equipment (PPE):

• Hard hats, safety glasses, work gloves, steel-toed boots, and other PPE required for safe equipment operation and maintenance
• Safety harnesses, lanyards, and other fall protection equipment, as needed

📝 Enhancement Note: EquipmentShare's technology stack and web infrastructure enable real-time support, data-driven decision-making, and continuous improvement in the construction industry. Field technicians must be proficient in using proprietary technology platforms, diagnostic tools, and safety equipment to ensure the reliability and safety of heavy equipment machinery.

👥 Team Culture & Values

Heavy Equipment Field Technician (Mechanic) Values:

• Safety First: Prioritize safety in all aspects of equipment maintenance, repair, and operation.
• Customer Focus: Understand and address customer needs and expectations to ensure satisfaction and loyalty.
• Continuous Learning: Stay up-to-date with industry trends, new equipment, and best practices to improve skills and knowledge.
• Collaboration: Work effectively with team members, branch managers, and other departments to achieve common goals and drive success.
• Innovation: Embrace new technologies and processes to improve efficiency, reduce costs, and enhance the customer experience.

Collaboration Style:

• Cross-functional Teams: Work closely with branch managers, support staff, and other departments to ensure seamless customer experiences and efficient operations.
• Knowledge Sharing: Share expertise and learn from colleagues to foster a culture of continuous learning and improvement.
• Regular Communication: Maintain open lines of communication with team members, branch managers, and customers to address concerns, provide updates, and ensure satisfaction.

📝 Enhancement Note: EquipmentShare's team culture emphasizes safety, customer focus, continuous learning, collaboration, and innovation. Field technicians play a critical role in ensuring the reliability and safety of heavy equipment machinery, directly impacting customer satisfaction and project success.

⚡️ Challenges & Growth Opportunities

Technical Challenges:

• Equipment Variety: Field technicians must be proficient in maintaining and repairing a wide range of heavy equipment machinery and aerial lifts, each with its unique systems and components.
• Emerging Technologies: Keep up-to-date with new equipment, diagnostic tools, and maintenance techniques to ensure optimal performance and safety.
• Data-driven Decision-making: Utilize proprietary technology platforms, such as T3, to analyze equipment performance data, identify trends, and make informed maintenance and repair decisions.
• Customer Expectations: Meet and exceed customer expectations for equipment availability, reliability, and safety, while maintaining competitive pricing and efficient operations.

Learning & Development Opportunities:

• OEM Training: EquipmentShare offers year-round OEM training to help field technicians expand their knowledge and skills in heavy equipment maintenance and repair.
• On-the-job Training: Gain practical experience and mentorship from senior field technicians, branch managers, and other team members to develop leadership skills and advance your career.
• Industry Events & Conferences: Attend industry events, conferences, and trade shows to network with peers, learn about new technologies, and stay up-to-date with best practices in heavy equipment maintenance and repair.

📝 Enhancement Note: EquipmentShare's technical challenges and growth opportunities require field technicians to be adaptable, innovative, and committed to continuous learning and improvement. By embracing these challenges and pursuing growth opportunities, field technicians can make a significant impact on the construction industry and advance their careers.

💡 Interview Preparation

Technical Questions:

• Mechanical Aptitude: Describe your experience with heavy equipment machinery, including maintenance, repair, and operation. Provide specific examples of complex systems and components you have worked with and the tools you used to diagnose and repair issues.
• Problem-solving Skills: Walk through a scenario where you had to diagnose and repair a complex equipment issue. Explain your thought process, the tools you used, and the outcome of your repair.
• Customer Service: Describe a situation where you had to handle a difficult customer or resolve a challenging issue. Explain how you approached the situation, the outcome, and what you learned from the experience.
• Safety Practices: Discuss your understanding of safety protocols and procedures for heavy equipment operation and maintenance. Provide specific examples of how you have ensured the safety of yourself and others in your previous roles.

Company & Culture Questions:

• Company Culture: Explain what you understand about EquipmentShare's company culture and how you would contribute to it as a field technician.
• Customer Focus: Describe your approach to understanding and addressing customer needs and expectations. Provide specific examples of how you have gone above and beyond to ensure customer satisfaction in your previous roles.
• Innovation: Discuss your experience with new technologies and processes in heavy equipment maintenance and repair. Explain how you have embraced and implemented changes to improve efficiency, reduce costs, and enhance the customer experience.

Portfolio Presentation Strategy:

• Demonstrate Mechanical Aptitude: Showcase your experience with heavy equipment machinery, including maintenance, repair, and operation. Highlight specific examples of complex systems and components you have worked with and the tools you used to diagnose and repair issues.
• Highlight Problem-solving Skills: Present a case study or scenario that demonstrates your ability to diagnose and repair complex equipment issues. Explain your thought process, the tools you used, and the outcome of your repair.
• Showcase Customer Service: Share a story or example that illustrates your commitment to customer satisfaction and your ability to handle difficult customers or resolve challenging issues.
• Emphasize Safety Practices: Discuss your understanding of safety protocols and procedures for heavy equipment operation and maintenance. Provide specific examples of how you have ensured the safety of yourself and others in your previous roles.

📝 Enhancement Note: EquipmentShare's interview process focuses on assessing mechanical aptitude, problem-solving skills, and cultural fit. By preparing thoroughly and showcasing your relevant experience and skills, you can make a strong impression and increase your chances of success in the interview process.

📌 Application Steps

To apply for this Heavy Equipment Field Technician (Mechanic) position:

1. Submit Your Application: Visit the EquipmentShare careers page and follow the instructions to submit your application.
2. Prepare Your Portfolio: Highlight your relevant experience in heavy equipment maintenance and repair, field service, or customer service. Include examples of work order documentation, demonstrating attention to detail and commitment to safety practices. Showcase any certifications or training in heavy equipment maintenance and repair.
3. Research EquipmentShare: Familiarize yourself with EquipmentShare's technology platforms, such as T3, and be prepared to discuss how you would use them to improve efficiency and customer satisfaction. Brush up on heavy equipment maintenance and repair techniques, including electrical, hydraulic, and diesel systems.
4. Prepare for Interviews: Practice problem-solving skills and be ready to demonstrate your ability to diagnose and repair equipment issues in a timely manner. Be prepared to discuss your approach to customer service, safety practices, and innovation in heavy equipment maintenance and repair.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.