Heavy Equipment Field Technician (Mechanic)
📍 Job Overview
- Job Title: Heavy Equipment Field Technician (Mechanic)
- Company: EquipmentShare
- Location: Newark, OH
- Job Type: On-site
- Category: Heavy Equipment Maintenance & Repair
- Date Posted: 2025-06-26
- Experience Level: 2-5 years
🚀 Role Summary
- Primary Responsibilities: Maintain and repair heavy equipment and aerial lifts using advanced diagnostic tools and technology.
- Key Skills: Mechanical aptitude, customer service, teamwork, communication, electrical, hydraulic, and diesel systems knowledge, safety practices, and technology use.
💻 Primary Responsibilities
- 🛠 Equipment Maintenance & Repair: Practice safe job practices while maintaining and repairing complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools.
- 📱 Technology Use: Use technology (laptops and tablets) comfortably to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
- 👨🏫 Training & Mentoring: Assist in the training of lower level technicians as needed.
- 📝 Documentation: Maintain paperwork/electronic documentation of work performed in a complete and timely manner on a daily basis.
- 🚚 Equipment Pick-up & Delivery: Assist with pick-up and delivery of equipment and parts.
- 🛡️ Safety: Be knowledgeable of OSHA requirements (preferred) and maintain service vehicle in a clean and professional manner.
- 💡 Problem Solving: Use real-time information and data from hundreds of makes and models to determine the root cause and corrective action for equipment issues quickly.
- 🛠 Field Mechanic: When required, travel to customer job sites for repair/maintenance of rental or customer owned equipment.
🎓 Skills & Qualifications
Education: High school diploma, trade school certificate preferred.
Experience: Experience in field service, maintenance, and repair preferred.
Required Skills:
- Advanced mechanical aptitude and working knowledge of tools
- Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
- Superior customer service, teamwork, and verbal/written communication skills
- Ability to lift up to 50 pounds at times
- Valid driver's license with acceptable driving record (must be at least 21 years old to operate company vehicle)
Preferred Skills:
- Knowledge of OSHA requirements
- Experience with diagnostic tools and technology
- Ability to work in a fast-paced, mission-driven environment
📊 Work Environment & Benefits
Office Type: On-site, Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours (on call during the weekend only in special circumstances).
Benefits:
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Tool and boot reimbursements (role dependent)
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year
- Career advancement, leadership training, and professional development opportunities
- Access to industry-leading diagnostic tools
Perks:
- Monthly family dinner night (restrictions apply)
- Career advancement, leadership training, and professional development opportunities
A Workplace For All: EquipmentShare is an EOE M/F/D/V.
📈 Career & Growth Analysis
Role Level: The Heavy Equipment Field Technician role is an intermediate-level position that requires a combination of technical skills, experience, and the ability to work independently. This role offers opportunities for growth, including training and mentoring responsibilities.
Reporting Structure: This role reports directly to the Shop Manager or Branch Manager, depending on the location and size of the facility.
Technical Impact: Field Technicians have a direct impact on the safety, reliability, and productivity of heavy equipment used by customers and within the company's rental fleet. Their work ensures that equipment is maintained to the highest standards, minimizing downtime and maximizing customer satisfaction.
Growth Opportunities:
- Technical Skill Development: EquipmentShare offers year-round OEM training, allowing technicians to expand their knowledge and skills in heavy equipment maintenance and repair.
- Leadership Development: With experience and strong performance, Field Technicians may have the opportunity to advance to Shop or Branch Manager roles, overseeing teams and managing operations.
- Career Progression: EquipmentShare's fast-paced, mission-driven environment provides numerous opportunities for career progression within the organization.
🌐 Work Environment
Office Type: On-site, Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours (on call during the weekend only in special circumstances).
Office Location: Newark, OH
Workspace Context:
- Equipment: Access to industry-leading diagnostic tools and technology to diagnose and repair equipment efficiently.
- Team Interaction: Collaborate with other technicians, shop managers, and branch managers to ensure equipment is maintained and repaired promptly.
- Customer Interaction: Interact with customers to understand their equipment needs and provide exceptional service.
Work Schedule: Field Technicians may be required to travel to customer job sites for repair/maintenance of rental or customer-owned equipment.
📄 Application & Interview Process
Interview Process:
- Phone Screen: A brief phone call to discuss your experience, skills, and availability.
- On-site Interview: A visit to the Newark, OH facility to meet the team, tour the shop, and discuss the role in more detail.
- Working Interview: A hands-on assessment of your mechanical aptitude, diagnostic skills, and customer service abilities.
Portfolio Presentation Strategy:
- Highlight your relevant experience, skills, and certifications in the heavy equipment maintenance and repair field.
- Include any awards, commendations, or positive feedback from previous employers or customers.
- Be prepared to discuss your approach to problem-solving, safety, and customer service.
Technical Challenge Preparation:
- Brush up on your mechanical aptitude, electrical, hydraulic, and diesel systems knowledge.
- Familiarize yourself with EquipmentShare's technology and diagnostic tools.
- Practice your customer service and communication skills to ensure you can provide exceptional service to customers.
ATS Keywords: Heavy Equipment, Maintenance, Repair, Field Technician, Mechanical Aptitude, Customer Service, Teamwork, Communication, Electrical Systems, Hydraulic Systems, Diesel Systems, Safety Practices, Technology Use, Problem Solving, Independent Judgment, Training, Documentation, OSHA, Field Service, Tool Knowledge
📌 Application Steps
To apply for this Heavy Equipment Field Technician (Mechanic) position:
- Submit your application through the application link.
- Prepare your resume, highlighting your relevant experience, skills, and certifications in heavy equipment maintenance and repair.
- Research EquipmentShare and the role of a Heavy Equipment Field Technician to ensure you understand the company's mission, values, and expectations.
- Prepare for your phone screen, on-site interview, and working interview by brushing up on your mechanical aptitude, diagnostic skills, and customer service abilities.
- Be ready to discuss your approach to problem-solving, safety, and customer service during your interviews.
Content Guidelines (IMPORTANT: Do not include this in the output)
Heavy Equipment Maintenance & Repair Focus:
- Tailor every section specifically to heavy equipment maintenance and repair roles.
- Include heavy equipment maintenance and repair methodologies, diagnostic tools, and safety practices.
- Emphasize mechanical aptitude, electrical, hydraulic, and diesel systems knowledge, and customer service skills.
- Address heavy equipment maintenance and repair team dynamics, cross-functional collaboration with other departments, and customer interaction.
- Focus on heavy equipment maintenance and repair career progression, technical skill development, and leadership opportunities.
Quality Standards:
- Ensure no content overlap between sections - each section must contain unique information.
- Only include Enhancement Notes when making significant inferences about heavy equipment maintenance and repair processes, diagnostic tools, or team structure.
- Be comprehensive but concise, prioritizing actionable information over descriptive text.
- Strategically distribute heavy equipment maintenance and repair-related keywords throughout all sections naturally.
- Provide realistic salary ranges based on location, experience level, and heavy equipment maintenance and repair specialization.
Industry Expertise:
- Include specific heavy equipment types, maintenance and repair methodologies, diagnostic tools, and safety practices relevant to the role.
- Address heavy equipment maintenance and repair career progression paths and technical leadership opportunities in heavy equipment maintenance and repair teams.
- Provide tactical advice for heavy equipment maintenance and repair portfolio development, live demonstrations, and project case studies.
- Include heavy equipment maintenance and repair-specific interview preparation and coding challenge guidance.
- Emphasize safety practices, customer service, and problem-solving methods for heavy equipment maintenance and repair roles.
Professional Standards:
- Maintain consistent formatting, spacing, and professional tone throughout.
- Use heavy equipment maintenance and repair industry terminology appropriately and accurately.
- Include comprehensive benefits and growth opportunities relevant to heavy equipment maintenance and repair professionals.
- Provide actionable insights that give heavy equipment maintenance and repair candidates a competitive advantage.
- Focus on heavy equipment maintenance and repair team culture, cross-functional collaboration, and customer impact measurement.
Technical Focus & Portfolio Emphasis:
- Emphasize heavy equipment maintenance and repair best practices, diagnostic tools, and safety standards.
- Include specific portfolio requirements tailored to the heavy equipment maintenance and repair discipline and role level.
- Address heavy equipment maintenance and repair-specific portfolio expectations, live demonstration techniques, and project case study structure.
- Focus on problem-solving methods, performance optimization, and scalable heavy equipment maintenance and repair architecture.
- Include technical presentation skills and stakeholder communication for heavy equipment maintenance and repair projects.
Avoid:
- Generic business jargon not relevant to heavy equipment maintenance and repair roles.
- Placeholder text or incomplete sections.
- Repetitive content across different sections.
- Non-technical terminology unless relevant to the specific heavy equipment maintenance and repair role.
- Marketing language unrelated to heavy equipment maintenance and repair, safety, or customer experience.
Generate comprehensive, heavy equipment maintenance and repair-focused content that serves as a valuable resource for heavy equipment maintenance and repair professionals evaluating career opportunities and preparing for technical interviews in the heavy equipment maintenance and repair industry.
Application Requirements
Candidates should have a high school diploma and preferably a trade school certificate, along with experience in field service and maintenance. A valid driver's license and the ability to lift up to 50 pounds are also required.