Heavy Equipment Field Technician (Mechanic)

📍 Job Overview

• Job Title: Heavy Equipment Field Technician (Mechanic)
• Company: EquipmentShare
• Location: Huntsville, TX
• Job Type: On-site
• Category: Heavy Equipment Maintenance & Repair
• Date Posted: 2025-06-27
• Experience Level: Intermediate (2-5 years)
• Remote Status: On-site

🚀 Role Summary

• Maintain and repair heavy equipment machinery and aerial lifts using advanced technology for work orders and diagnostics.
• Collaborate with the team to ensure equipment is in optimal condition for customer rentals and company operations.
• Troubleshoot and resolve complex mechanical, electrical, hydraulic, and diesel system issues.
• Provide exceptional customer service and support to EquipmentShare customers.

💻 Primary Responsibilities

• 🛠 Equipment Maintenance & Repair: Perform routine maintenance, diagnose issues, and repair heavy equipment and aerial lifts using advanced technology for work orders and diagnostics.
• 📚 Documentation: Maintain accurate and up-to-date documentation of work performed, including work orders and service records.
• 🛡 Safety & Compliance: Follow safety protocols and comply with OSHA regulations to ensure a safe work environment.
• 🛻 Equipment Transportation: Assist with pick-up and delivery of equipment and parts as needed.
• 🌐 Customer Service: Provide excellent customer service and support to EquipmentShare customers, ensuring their equipment needs are met promptly and professionally.
• 🎓 Training & Development: Assist in training lower-level technicians and continuously develop your skills through company-provided OEM training.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent
• Trade school certificate preferred

Experience:

• Previous experience in field service, maintenance, and repair preferred
• Valid driver's license with an acceptable driving record

Required Skills:

• Advanced mechanical aptitude and working knowledge of tools
• Extensive knowledge of construction equipment, schematics, and diagrams
• Superior customer service, teamwork, and verbal/written communication skills
• Proficiency in using technology (laptops and tablets) for work orders and diagnostics
• Ability to lift up to 50 pounds and perform physical tasks as needed

Preferred Skills:

• Knowledge of OSHA requirements
• Experience with heavy equipment maintenance and repair
• Familiarity with industry-leading diagnostic tools

📊 Web Portfolio & Project Requirements (Not Applicable)

Portfolio Essentials:

• N/A

Technical Documentation:

• N/A

💵 Compensation & Benefits

Salary Range:

• Competitive compensation package based on experience and qualifications

Benefits:

• Full medical, dental, and vision coverage for full-time employees
• Generous PTO and paid holidays
• 401(k) with company match
• Tool and boot reimbursements (role-dependent)
• Gym membership stipend and wellness programs
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Working Hours:

• Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours (on-call during weekends only in special circumstances)

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Equipment rental and maintenance services

Company Size:

• Medium-sized company with a growing team

Founded:

• 2010

Team Structure:

• Collaborative team environment with a focus on customer service and equipment maintenance
• Reporting structure: Field Technicians report to the Shop Foreman, who reports to the Branch Manager

Development Methodology:

• EquipmentShare utilizes proprietary technology (T3 platform) to streamline work orders, diagnostics, and customer service
• Field Technicians use laptops and tablets to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues

Company Website:

• www.equipmentshare.com

📝 Enhancement Note: EquipmentShare's focus on technology and customer service sets it apart in the equipment rental industry. The company's proprietary T3 platform enables Field Technicians to work smarter, not harder, by providing real-time information and data-driven insights.

📈 Career & Growth Analysis

Heavy Equipment Field Technician (Mechanic) Career Level:

• Intermediate role with a focus on maintaining and repairing heavy equipment machinery and aerial lifts
• Provides opportunities for career advancement, leadership training, and professional development

Reporting Structure:

• Field Technicians report to the Shop Foreman, who reports to the Branch Manager
• Collaborative team environment with opportunities for cross-functional training and mentoring

Technical Impact:

• Field Technicians play a critical role in ensuring equipment is in optimal condition for customer rentals and company operations
• Their work directly impacts customer satisfaction, equipment uptime, and overall company success

Growth Opportunities:

• Career Progression: With experience and demonstrated proficiency, Field Technicians can advance to Shop Foreman, Branch Manager, or other leadership roles within the company.
• Technical Skill Development: EquipmentShare offers year-round OEM training to help Field Technicians develop their skills and stay up-to-date with the latest industry advancements.
• Leadership & Mentoring: Field Technicians have the opportunity to assist in training lower-level technicians, fostering a culture of knowledge-sharing and continuous learning.

📝 Enhancement Note: EquipmentShare's commitment to employee growth and development, coupled with its focus on technology and customer service, creates an environment where Field Technicians can thrive and advance their careers.

🌐 Work Environment

Office Type:

• On-site, with a focus on a collaborative and team-oriented work environment

Office Location(s):

• Huntsville, TX (primary location)
• Additional locations across the United States

Workspace Context:

• Field Technicians work in a shop environment, with access to various heavy equipment machinery and tools
• The workspace is equipped with advanced technology (laptops, tablets) to streamline work orders and diagnostics
• Field Technicians may be required to travel to customer job sites for repair and maintenance services

Work Schedule:

• Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours (on-call during weekends only in special circumstances)
• Field Technicians may be required to work additional hours during peak rental seasons or emergency situations

📝 Enhancement Note: EquipmentShare's focus on work-life balance, coupled with its commitment to employee growth and development, creates a positive and supportive work environment for Field Technicians.

📄 Application & Technical Interview Process

Interview Process:

• Phone Screen: A brief phone call to discuss the role, qualifications, and career goals (15-30 minutes)
• On-Site Interview: A comprehensive on-site interview to assess technical skills, experience, and cultural fit (2-3 hours)
• Hands-On Assessment: A hands-on assessment to evaluate mechanical aptitude, troubleshooting skills, and equipment knowledge (1-2 hours)

Portfolio Review Tips:

• N/A (Not applicable for this role)

Technical Challenge Preparation:

• Brush up on heavy equipment maintenance and repair skills, with a focus on electrical, hydraulic, and diesel systems
• Familiarize yourself with industry-leading diagnostic tools and equipment-specific schematics
• Prepare for hands-on assessments by practicing your troubleshooting and repair skills on similar equipment

ATS Keywords:

• Heavy Equipment, Maintenance, Repair, Field Technician, Mechanic, Customer Service, Teamwork, Communication, Technology, Diagnostics, Work Orders, OEM Training, Safety, OSHA, Aerial Lifts, Equipment Rental, On-Site, Intermediate, Career Growth, Leadership, Mentoring, Collaborative, Team-Oriented, Work-Life Balance, Competitive Compensation, Benefits, PTO, Holidays, 401(k), Training, Development, Proprietary Technology, Customer Focus, EquipmentShare

📝 Enhancement Note: EquipmentShare's focus on technology, customer service, and employee growth creates a unique and rewarding work environment for Heavy Equipment Field Technicians. By highlighting these aspects in your application and interview preparation, you can demonstrate your fit for the role and enthusiasm for the company's mission.

🛠 Technology Stack & Web Infrastructure (Not Applicable)

Frontend Technologies:

• N/A (Not applicable for this role)

Backend & Server Technologies:

• N/A (Not applicable for this role)

Development & DevOps Tools:

• N/A (Not applicable for this role)

📝 Enhancement Note: While technology plays a significant role in EquipmentShare's operations, the Heavy Equipment Field Technician (Mechanic) role focuses primarily on mechanical, electrical, hydraulic, and diesel systems. Familiarity with industry-leading diagnostic tools and equipment-specific schematics is more relevant for this role than specific technology stacks or development tools.

👥 Team Culture & Values

EquipmentShare Values:

• Customer Focus: Putting customers first and exceeding their expectations through exceptional service and support
• Continuous Improvement: Embracing change and driving innovation to enhance our products, services, and processes
• Collaboration: Working together to achieve common goals and fostering a culture of knowledge-sharing and teamwork
• Integrity: Upholding the highest ethical standards and acting with honesty and transparency in all our interactions
• Accountability: Taking ownership of our responsibilities and delivering on our commitments to our customers, teammates, and stakeholders

Collaboration Style:

• Cross-Functional Teamwork: Collaborating with various departments, including customer service, sales, and operations, to ensure seamless equipment rentals and customer satisfaction
• Knowledge Sharing: Encouraging open communication and the exchange of ideas, skills, and best practices among team members
• Mentoring & Development: Fostering a culture of growth and development by providing guidance, training, and learning opportunities for team members

📝 Enhancement Note: EquipmentShare's commitment to customer focus, continuous improvement, collaboration, integrity, and accountability creates a strong and supportive team culture for Heavy Equipment Field Technicians.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Equipment Variety: Working with a wide range of heavy equipment machinery and aerial lifts, each with its unique systems and maintenance requirements
• Diagnostic Complexity: Troubleshooting and resolving complex mechanical, electrical, hydraulic, and diesel system issues, often with limited information or time constraints
• Safety & Compliance: Ensuring adherence to safety protocols and OSHA regulations while maintaining equipment in optimal condition for customer rentals and company operations

Learning & Development Opportunities:

• OEM Training: EquipmentShare offers year-round OEM training to help Field Technicians develop their skills and stay up-to-date with the latest industry advancements
• On-the-Job Training: Collaborating with experienced team members and mentors to learn new techniques, best practices, and equipment-specific knowledge
• Leadership & Mentoring: Assisting in training lower-level technicians and contributing to the company's culture of knowledge-sharing and continuous learning

📝 Enhancement Note: EquipmentShare's commitment to employee growth and development, coupled with its focus on technology and customer service, creates an environment where Heavy Equipment Field Technicians can overcome technical challenges and drive their careers forward.

💡 Interview Preparation

Technical Questions:

• Mechanical Aptitude: Describe your experience working with heavy equipment machinery and aerial lifts, and how you've troubleshot and resolved complex system issues.
• Diagnostic Skills: Explain your approach to diagnosing equipment problems, and provide an example of a challenging issue you've faced and how you resolved it.
• Safety & Compliance: Discuss your understanding of safety protocols and OSHA regulations, and how you ensure adherence to these standards in your work.

Company & Culture Questions:

• Customer Focus: Describe your experience providing exceptional customer service and support, and how you've gone above and beyond to meet customer needs.
• Collaboration: Explain your approach to working with diverse teams and stakeholders, and provide an example of a successful collaborative project you've led or contributed to.
• Adaptability: Discuss your ability to adapt to change and learn new skills, and provide an example of a time when you had to quickly learn a new technology or process to achieve a goal.

Portfolio Presentation Strategy:

• N/A (Not applicable for this role)

📝 Enhancement Note: By demonstrating your mechanical aptitude, diagnostic skills, safety awareness, customer focus, collaboration, adaptability, and enthusiasm for EquipmentShare's mission, you can make a strong impression during your interview and increase your chances of success.

📌 Application Steps

To apply for the Heavy Equipment Field Technician (Mechanic) position at EquipmentShare:

1. Submit your application through the application link.
2. Prepare for the phone screen by reviewing the job description, researching EquipmentShare, and practicing your responses to common interview questions.
3. Brush up on your heavy equipment maintenance and repair skills, with a focus on electrical, hydraulic, and diesel systems.
4. Familiarize yourself with industry-leading diagnostic tools and equipment-specific schematics.
5. Prepare for the on-site interview by practicing your troubleshooting and repair skills on similar equipment and researching EquipmentShare's company culture and values.
6. Arrive at the interview location early and dressed appropriately for a hands-on assessment in a shop environment.
7. After the interview, follow up with the hiring manager to express your interest in the role and reiterate your qualifications and enthusiasm for the opportunity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and EquipmentShare-specific information. All details should be verified directly with the hiring organization before making application decisions.