Heavy Equipment Field Technician (Mechanic)

EquipmentShare
Full_timeDothan, United States

📍 Job Overview

  • Job Title: Heavy Equipment Field Technician (Mechanic)
  • Company: EquipmentShare
  • Location: Dothan, AL
  • Job Type: On-site
  • Category: Field Technician / Mechanic
  • Date Posted: 2025-06-18

🚀 Role Summary

  • Maintain and repair heavy equipment machinery and aerial lifts using advanced technology for real-time support and diagnostics.
  • Collaborate with a team of dedicated professionals to ensure equipment is in optimal condition for safe and efficient operation.
  • Grow within a fast-paced, innovative company that values continuous improvement and transformation in the construction industry.

💻 Primary Responsibilities

  • Safety and Maintenance: Practice safe job practices, maintain paperwork, and ensure equipment is in optimal condition.
  • Technology Integration: Use technology (laptops and tablets) comfortably to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
  • Repair and Training: Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems, and assist in the training of lower level technicians as needed.
  • Customer Service: Provide excellent customer service and maintain company vehicles in a clean and professional manner.
  • Teamwork and Adaptability: Work collaboratively with the team, adapt to changes, and embrace continuous improvement.

🎓 Skills & Qualifications

Education: High school diploma, trade school certificate preferred.

Experience: Experience in field service, maintenance, and repair preferred.

Required Skills:

  • Advanced mechanical aptitude and working knowledge of tools
  • Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
  • Superior customer service, teamwork, and verbal/written communication skills
  • Ability to lift up to 50 pounds and pass a 10-panel drug screen

Physical Requirements:

  • Ability to move, stand, stoop, and bend freely
  • Field Technicians may be required to be clean-shaven to enter worksites for EquipmentShare customers who have this requirement

💵 Compensation & Benefits

Salary Range: Competitive compensation package based on experience and qualifications.

Benefits:

  • Monthly family dinner night
  • Full medical, dental, and vision coverage for full-time employees
  • Generous PTO + paid holidays
  • 401(k) + company match
  • Tool and boot reimbursements (role dependent)
  • Gym membership stipend + wellness programs (earn PTO and prizes!)
  • Company events, food truck nights, and monthly team dinners
  • 16 hours of paid volunteer time per year
  • Career advancement, leadership training, and professional development opportunities

Working Hours: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours. On-call during the weekend only in special circumstances.

🎯 Team & Company Context

Company Culture: EquipmentShare is a people-first company powered by cutting-edge technology, focusing on transforming the construction industry through innovation and continuous improvement.

Team Structure: Collaborative team environment with a focus on cross-functional collaboration, customer service, and safety.

Development Methodology: EquipmentShare utilizes advanced technology to streamline work processes, improve efficiency, and enhance customer experience.

Company Website: www.equipmentshare.com

📝 Enhancement Note: EquipmentShare's commitment to technology-driven innovation and continuous improvement creates an exciting and dynamic work environment for field technicians.

📈 Career & Growth Analysis

Heavy Equipment Field Technician (Mechanic) Career Level: Entry to mid-level position with opportunities for career advancement, leadership training, and professional development.

Reporting Structure: Field Technicians report to the Branch Manager and work collaboratively with the team to maintain and repair equipment.

Technical Impact: Field Technicians play a crucial role in ensuring equipment is in optimal condition, minimizing downtime, and maximizing safety and efficiency.

Growth Opportunities:

  • Year-round company-provided OEM training
  • Career advancement opportunities within the fast-paced, growing company
  • Leadership training and professional development programs

📝 Enhancement Note: EquipmentShare's commitment to employee growth and development creates numerous opportunities for field technicians to advance their careers within the company.

🌐 Work Environment

Office Type: On-site, with a focus on a collaborative and team-oriented work environment.

Office Location(s): Dothan, AL, with opportunities for travel to customer job sites for repair and maintenance of rental or customer-owned equipment.

Workspace Context:

  • Collaborative work environment with a focus on teamwork and customer service
  • Access to industry-leading diagnostic tools and technology for real-time support and diagnostics
  • Opportunities for training and professional development

Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours. On-call during the weekend only in special circumstances.

📝 Enhancement Note: EquipmentShare's commitment to a collaborative and team-oriented work environment fosters a positive and productive atmosphere for field technicians.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone or video screening to assess communication skills and cultural fit
  2. In-depth technical interview to evaluate mechanical aptitude, problem-solving skills, and equipment knowledge
  3. On-site or virtual tour of the facility to showcase EquipmentShare's technology and equipment
  4. Final interview with the hiring manager to discuss career growth and expectations

Portfolio Review Tips:

  • Highlight relevant experience and certifications in field service, maintenance, and repair
  • Showcase problem-solving skills and adaptability in various equipment scenarios
  • Demonstrate strong communication skills and customer service focus

Technical Challenge Preparation:

  • Familiarize yourself with EquipmentShare's technology and equipment
  • Brush up on mechanical aptitude and problem-solving skills
  • Prepare questions about the company, team, and growth opportunities

📝 Enhancement Note: EquipmentShare's interview process focuses on assessing mechanical aptitude, problem-solving skills, and cultural fit to ensure the best candidate for the role.

🛠 Technology Stack & Web Infrastructure

Equipment Types: Heavy equipment machinery and aerial lifts, including but not limited to:

  • Excavators
  • Bulldozers
  • Backhoes
  • Forklifts
  • Aerial lifts (scissor lifts, boom lifts, etc.)

Diagnostic Tools: Industry-leading diagnostic tools and technology for real-time support and diagnostics.

📝 Enhancement Note: EquipmentShare's commitment to advanced technology and real-time support enables field technicians to diagnose and repair equipment more efficiently.

👥 Team Culture & Values

Heavy Equipment Field Technician (Mechanic) Values:

  • Safety first: Prioritize safety in all aspects of the job
  • Customer focus: Provide excellent customer service and support
  • Continuous improvement: Embrace change and strive for continuous learning and growth
  • Teamwork: Collaborate effectively with the team to achieve common goals
  • Adaptability: Remain flexible and responsive to changing circumstances and priorities

Collaboration Style:

  • Collaborative and team-oriented work environment
  • Cross-functional collaboration with customer service and other departments
  • Open communication and regular team meetings to discuss progress and address concerns

📝 Enhancement Note: EquipmentShare's commitment to a collaborative and team-oriented work environment fosters a positive and productive atmosphere for field technicians.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Diagnosing and repairing complex mechanical, electrical, hydraulic, and diesel systems
  • Maintaining and repairing equipment in various weather conditions and job site environments
  • Adapting to new equipment and technology as the industry evolves

Learning & Development Opportunities:

  • Year-round company-provided OEM training
  • On-the-job training and mentorship from experienced team members
  • Opportunities to attend industry conferences and events to stay up-to-date with the latest trends and best practices

📝 Enhancement Note: EquipmentShare's commitment to employee growth and development creates numerous opportunities for field technicians to advance their careers within the company.

💡 Interview Preparation

Technical Questions:

  1. Can you describe a time when you had to diagnose and repair a complex equipment issue? What steps did you take, and what was the outcome?
  2. How do you stay organized and manage your time when working on multiple equipment repairs simultaneously?
  3. Can you explain the difference between preventive maintenance and reactive maintenance? Provide an example of each.

Company & Culture Questions:

  1. Why do you want to work for EquipmentShare, and what excites you about this role?
  2. How do you handle working in a fast-paced, dynamic environment, and what strategies do you use to manage stress?
  3. Can you describe a time when you had to work collaboratively with a team to achieve a common goal? What was the outcome, and what did you learn from the experience?

Portfolio Presentation Strategy:

  • Highlight relevant experience and certifications in field service, maintenance, and repair
  • Showcase problem-solving skills and adaptability in various equipment scenarios
  • Demonstrate strong communication skills and customer service focus

📝 Enhancement Note: EquipmentShare's interview process focuses on assessing mechanical aptitude, problem-solving skills, and cultural fit to ensure the best candidate for the role.

📌 Application Steps

To apply for this Heavy Equipment Field Technician (Mechanic) position:

  1. Submit your application through the application link
  2. Prepare your resume, highlighting relevant experience and skills
  3. Gather any required certifications or licenses
  4. Research EquipmentShare's technology, equipment, and company culture
  5. Prepare for the interview process by reviewing the interview process, technical questions, and company & culture questions

📝 Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Content Guidelines (IMPORTANT: Do not include this in the output)

Job-Specific Focus:

  • Tailor content to the Heavy Equipment Field Technician (Mechanic) role, emphasizing mechanical aptitude, equipment repair, and customer service skills
  • Highlight the use of technology for real-time support and diagnostics
  • Address the physical demands and safety requirements of the role

Industry Expertise:

  • Include relevant industry-specific terminology and best practices for heavy equipment maintenance and repair
  • Address the importance of safety protocols and OSHA requirements in the construction industry
  • Highlight the significance of customer service and teamwork in a field technician role

Quality Standards:

  • Ensure no content overlap between sections, with each section containing unique information
  • Use Enhancement Notes sparingly and only when making significant inferences about the role, company, or industry
  • Maintain a balance between comprehensive detail and concise, actionable information

Professional Standards:

  • Use proper Markdown tags for structure and clarity
  • Maintain consistent formatting, spacing, and professional tone throughout the document
  • Include relevant web development and server administration keywords naturally throughout the content

Technical Focus & Portfolio Emphasis:

  • Emphasize mechanical aptitude, equipment repair, and customer service skills throughout the document
  • Address the physical demands and safety requirements of the role, with a focus on safety protocols and OSHA requirements
  • Highlight the use of technology for real-time support and diagnostics, and the importance of staying up-to-date with industry trends and best practices

Avoid:

  • Generic business jargon not relevant to the Heavy Equipment Field Technician (Mechanic) role
  • Placeholder text or incomplete sections
  • Repetitive content across different sections
  • Non-technical terminology unless relevant to the specific role or industry

Application Requirements

Candidates should have a high school diploma and preferably a trade school certificate, along with experience in field service and maintenance. A valid driver's license and the ability to lift up to 50 pounds are also required.