Heavy Equipment Field Technician (Mechanic)

EquipmentShare
Full_timeIndianapolis, United States

📍 Job Overview

  • Job Title: Heavy Equipment Field Technician (Mechanic)
  • Company: EquipmentShare
  • Location: Indianapolis, IN
  • Job Type: On-site
  • Category: Heavy Equipment Maintenance & Repair
  • Date Posted: 2025-06-20
  • Experience Level: 2-5 years
  • Remote Status: On-site

🚀 Role Summary

  • Maintain and repair a variety of heavy equipment machinery and aerial lifts using advanced mechanical aptitude and extensive knowledge of construction equipment.
  • Utilize technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues quickly using real-time data.
  • Collaborate with the team to ensure equipment is in optimal condition for safe and efficient operation.

💻 Primary Responsibilities

  • 🛠 Maintenance and Repair: Perform maintenance and repair on complex mechanical, electrical, hydraulic, and diesel systems using a high degree of independent judgment.
  • 📝 Documentation: Maintain complete and timely documentation of work performed on a daily basis.
  • 🛻 Equipment Pick-up and Delivery: Assist with pick-up and delivery of equipment and parts as needed.
  • 🛡 Safety: Practice safe job practices and be knowledgeable of OSHA requirements (preferred).
  • 🌐 Field Work: When required, travel to customer job sites for repair/maintenance of rental or customer-owned equipment, maintaining service vehicle in a clean and professional manner.
  • 🧑‍🏫 Training: Assist in the training of lower-level technicians as needed.
  • 💡 Problem Solving: Diagnose and resolve equipment issues using real-time data and technology.
  • 📅 Scheduling: Manage work orders and prioritize tasks efficiently using technology.
  • 🛠 Tool Management: Maintain and use personal tools applicable to the position.
  • 🔧 OEM Training: Participate in year-round company-provided OEM training.

🎓 Skills & Qualifications

Education: High school diploma or equivalent, trade school certificate preferred.

Experience: Experience in field service, maintenance, and repair preferred.

Required Skills:

  • Advanced mechanical aptitude and working knowledge of tools
  • Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
  • Superior customer service, teamwork, and verbal/written communication skills
  • Ability to move, stand, stoop, and bend freely, and lift up to 50 pounds at times
  • Valid driver's license with acceptable driving record, must be at least 21 years old to operate company vehicle

Preferred Skills:

  • Knowledge of OSHA requirements
  • Experience with heavy equipment maintenance and repair
  • Proficiency in using technology (laptops and tablets) comfortably

📊 Compensation & Benefits

Salary Range: Competitive compensation package based on experience and qualifications.

Benefits:

  • Monthly family dinner night
  • Full medical, dental, and vision coverage for full-time employees
  • Generous PTO + paid holidays
  • 401(k) + company match
  • Tool and boot reimbursements (role-dependent)
  • Gym membership stipend + wellness programs
  • Company events, food truck nights, and monthly team dinners
  • 16 hours of paid volunteer time per year
  • Career advancement, leadership training, and professional development opportunities
  • Access to industry-leading diagnostic tools

🎯 Team & Company Context

🏢 Company Culture

Industry: Equipment rental and management.

Company Size: Medium-sized company with multiple locations across the United States.

Founded: 2010, with a mission to transform the equipment rental industry through innovative technology and exceptional customer service.

Team Structure:

  • Collaborative team environment with a focus on customer service and safety.
  • Cross-functional teams consisting of mechanics, technicians, branch managers, and support staff.
  • Opportunities for career growth and advancement within the organization.

Development Methodology:

  • Utilize proprietary T3 platform for work order management, equipment tracking, and real-time data access.
  • Focus on continuous improvement and innovation in equipment maintenance and repair processes.
  • Encourage employee feedback and input for process improvement and team growth.

Company Website: www.equipmentshare.com

📝 Enhancement Note: EquipmentShare's company culture emphasizes teamwork, customer service, and continuous improvement, with a strong focus on safety and innovation. The company's proprietary T3 platform enables real-time data access and streamlined work order management, empowering technicians to work smarter and more efficiently.

📈 Career & Growth Analysis

Heavy Equipment Field Technician (Mechanic) Career Level: Entry-level to mid-level role with opportunities for career progression and advancement within the organization.

Reporting Structure: Reports directly to the Branch Manager or Regional Manager, with opportunities for advancement to Senior Technician, Lead Technician, or other supervisory roles.

Technical Impact: Maintain and repair heavy equipment machinery and aerial lifts, ensuring optimal performance and safety for customers and company-owned equipment. Collaborate with the team to diagnose and resolve equipment issues quickly, minimizing downtime and maximizing customer satisfaction.

Growth Opportunities:

  • Technical Skill Development: Enhance mechanical aptitude and expertise through year-round OEM training and hands-on experience with various equipment makes and models.
  • Leadership Potential: Demonstrate strong leadership skills and take on additional responsibilities, such as training lower-level technicians or managing work orders for the team.
  • Career Progression: Advance to senior or supervisory roles, such as Senior Technician, Lead Technician, or other management positions, with opportunities for regional or corporate-level responsibilities.

📝 Enhancement Note: EquipmentShare offers numerous growth opportunities for Heavy Equipment Field Technicians, including technical skill development, leadership potential, and career progression. With a focus on continuous improvement and innovation, the company provides a dynamic and challenging work environment for motivated and driven professionals.

🌐 Work Environment

Office Type: On-site, with a collaborative and team-focused work environment.

Office Location(s): Indianapolis, IN, with additional locations across the United States.

Workspace Context:

  • Modern, well-equipped facilities with state-of-the-art diagnostic tools and equipment.
  • Collaborative workspaces with shared tools and resources for technicians to work together and learn from one another.
  • Opportunities for field work, with access to company vehicles and equipment as needed.

Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours. On-call during the weekend only in special circumstances.

📝 Enhancement Note: EquipmentShare's work environment emphasizes teamwork, collaboration, and continuous learning. With modern facilities and state-of-the-art diagnostic tools, technicians have access to the resources and support they need to excel in their roles and advance their careers.

📄 Application & Technical Interview Process

Interview Process:

  1. Phone Screen: A brief phone or video call to discuss qualifications, experience, and career goals.
  2. On-site Interview: A visit to the Indianapolis facility to meet the team, tour the facility, and complete a hands-on equipment assessment.
  3. Final Interview: A meeting with the Branch Manager or Regional Manager to discuss the role, company culture, and next steps.

Portfolio Review Tips:

  • Highlight relevant experience and certifications in field service, maintenance, and repair.
  • Include examples of problem-solving and troubleshooting skills, with a focus on heavy equipment machinery and aerial lifts.
  • Demonstrate strong communication skills and an ability to work effectively in a team environment.

Technical Challenge Preparation:

  • Brush up on mechanical aptitude and knowledge of heavy equipment systems, including electrical, hydraulic, and diesel components.
  • Familiarize yourself with OSHA requirements and safety best practices.
  • Prepare for hands-on equipment assessments and problem-solving scenarios.

📝 Enhancement Note: EquipmentShare's interview process focuses on assessing technical skills, problem-solving abilities, and cultural fit. With a hands-on equipment assessment and opportunities for field work, candidates can demonstrate their expertise and enthusiasm for the role.

🛠 Technology Stack & Heavy Equipment

Heavy Equipment Types:

  • Excavators
  • Bulldozers
  • Backhoes
  • Loaders
  • Forklifts
  • Aerial lifts (scissor lifts, boom lifts, etc.)
  • Compaction equipment
  • Concrete and masonry equipment
  • Generators and power equipment
  • Light towers and aerial work platforms

Manufacturer Brands:

  • Caterpillar
  • John Deere
  • Komatsu
  • Volvo
  • Hitachi
  • JCB
  • Bobcat
  • Genie
  • Skyjack
  • Many more

Diagnostic Tools:

  • Proprietary T3 platform for work order management, equipment tracking, and real-time data access.
  • Industry-leading diagnostic tools for heavy equipment systems, including electrical, hydraulic, and diesel components.
  • Specialized software and hardware for equipment maintenance, repair, and performance optimization.

📝 Enhancement Note: EquipmentShare utilizes a comprehensive technology stack for heavy equipment maintenance, repair, and performance optimization. With proprietary and industry-leading diagnostic tools, technicians have access to the resources and support they need to excel in their roles and advance their careers.

👥 Team Culture & Values

EquipmentShare Values:

  • Safety First: Prioritize safety in all aspects of the job, from personal protective equipment to equipment maintenance and operation.
  • Customer Obsessed: Focus on customer satisfaction and exceptional service, ensuring customers' needs are met and exceeded.
  • Continuous Improvement: Embrace a culture of continuous learning and improvement, seeking out new and better ways to do things.
  • Teamwork: Collaborate effectively with colleagues, fostering a positive and inclusive work environment.
  • Integrity: Act with honesty and integrity in all aspects of the job, from equipment maintenance to customer interactions.

Collaboration Style:

  • Cross-functional Teams: Work closely with other departments, such as customer service, sales, and operations, to ensure customer needs are met and equipment is maintained and repaired efficiently.
  • Knowledge Sharing: Share expertise and experiences with colleagues, fostering a culture of continuous learning and improvement.
  • Mentoring and Coaching: Provide guidance and support to lower-level technicians, helping them develop their skills and advance their careers.

📝 Enhancement Note: EquipmentShare's team culture emphasizes safety, customer satisfaction, continuous improvement, teamwork, and integrity. With a focus on collaboration and knowledge sharing, technicians have the opportunity to learn from one another and grow both personally and professionally.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Equipment Diagnostics: Identify and resolve complex equipment issues using real-time data and diagnostic tools.
  • Safety Compliance: Ensure equipment meets safety standards and regulations, including OSHA requirements.
  • Emerging Technologies: Stay up-to-date with new equipment models, technologies, and maintenance best practices.
  • Customer Expectations: Meet and exceed customer expectations for equipment performance, availability, and overall satisfaction.

Learning & Development Opportunities:

  • OEM Training: Participate in year-round company-provided OEM training to enhance mechanical aptitude and expertise.
  • Industry Conferences and Events: Attend industry conferences and events to network with colleagues and learn about emerging trends and best practices.
  • Certification Programs: Pursue relevant certifications to demonstrate expertise and commitment to professional development.
  • Mentorship and Coaching: Seek guidance and support from experienced technicians and managers to advance your career and develop leadership skills.

📝 Enhancement Note: EquipmentShare offers numerous challenges and growth opportunities for Heavy Equipment Field Technicians, including technical skill development, safety compliance, and customer satisfaction. With a focus on continuous learning and improvement, the company provides a dynamic and challenging work environment for motivated and driven professionals.

💡 Interview Preparation

Technical Questions:

  1. Mechanical Aptitude: Describe your experience with heavy equipment systems, including electrical, hydraulic, and diesel components.
  2. Diagnostic Tools: Explain your familiarity with diagnostic tools and software for heavy equipment maintenance and repair.
  3. Safety Practices: Discuss your understanding of OSHA requirements and safety best practices for heavy equipment operation and maintenance.
  4. Problem-Solving: Provide an example of a complex equipment issue you've diagnosed and resolved, outlining your approach and the tools you used.
  5. Teamwork: Describe a time when you worked collaboratively with a team to diagnose and resolve an equipment issue, highlighting your communication and teamwork skills.

Company & Culture Questions:

  1. Customer Satisfaction: Explain how you ensure customer satisfaction and exceed expectations in your current or previous role.
  2. Continuous Improvement: Describe a time when you identified an opportunity for improvement in a process or procedure, and how you implemented changes to enhance efficiency and effectiveness.
  3. Teamwork: Share an example of a time when you worked closely with a team to achieve a common goal, demonstrating your ability to collaborate and contribute to a positive work environment.

Portfolio Presentation Strategy:

  1. Work Experience: Highlight your relevant experience in field service, maintenance, and repair, with a focus on heavy equipment machinery and aerial lifts.
  2. Certifications and Training: Showcase any relevant certifications or training in heavy equipment maintenance, repair, or safety.
  3. Problem-Solving Skills: Demonstrate your ability to diagnose and resolve complex equipment issues, with a focus on real-world examples and practical applications.
  4. Safety Compliance: Emphasize your understanding of OSHA requirements and safety best practices for heavy equipment operation and maintenance.

📝 Enhancement Note: EquipmentShare's interview process focuses on assessing technical skills, problem-solving abilities, and cultural fit. With a comprehensive portfolio and strong interview performance, candidates can demonstrate their expertise and enthusiasm for the role.

📌 Application Steps

To apply for this Heavy Equipment Field Technician (Mechanic) position at EquipmentShare:

  1. Resume Optimization: Tailor your resume to highlight relevant experience and skills, with a focus on heavy equipment maintenance, repair, and safety.
  2. Portfolio Preparation: Curate a portfolio showcasing your experience and expertise in heavy equipment maintenance, repair, and safety, with an emphasis on real-world examples and practical applications.
  3. Application Submission: Submit your application through the EquipmentShare careers page.
  4. Interview Preparation: Prepare for technical interviews by brushing up on your mechanical aptitude, diagnostic tools, and safety practices. Familiarize yourself with EquipmentShare's company culture, values, and technology stack.
  5. Final Interview: Attend on-site interviews, hands-on equipment assessments, and final interviews, demonstrating your expertise, enthusiasm, and cultural fit for the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with EquipmentShare before making application decisions.

Application Requirements

Candidates should possess advanced mechanical aptitude and extensive knowledge of construction equipment. A high school diploma is required, and experience in field service, maintenance, and repair is preferred.