Heavy Equipment Field Technician (Mechanic)
📍 Job Overview
- Job Title: Heavy Equipment Field Technician (Mechanic)
- Company: EquipmentShare
- Location: Indianapolis, IN
- Job Type: On-site
- Category: Heavy Equipment Maintenance & Repair
- Date Posted: 2025-06-20
- Experience Level: 2-5 years
- Remote Status: On-site
🚀 Role Summary
- Maintain and repair a variety of heavy equipment machinery and aerial lifts using advanced mechanical aptitude and extensive knowledge of construction equipment.
- Utilize technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues quickly using real-time data.
- Collaborate with the team to ensure equipment is in optimal condition for safe and efficient operation.
💻 Primary Responsibilities
- 🛠 Maintenance and Repair: Perform maintenance and repair on complex mechanical, electrical, hydraulic, and diesel systems using a high degree of independent judgment.
- 📝 Documentation: Maintain complete and timely documentation of work performed on a daily basis.
- 🛻 Equipment Pick-up and Delivery: Assist with pick-up and delivery of equipment and parts as needed.
- 🛡 Safety: Practice safe job practices and be knowledgeable of OSHA requirements (preferred).
- 🌐 Field Work: When required, travel to customer job sites for repair/maintenance of rental or customer-owned equipment, maintaining service vehicle in a clean and professional manner.
- 🧑🏫 Training: Assist in the training of lower-level technicians as needed.
- 💡 Problem Solving: Diagnose and resolve equipment issues using real-time data and technology.
- 📅 Scheduling: Manage work orders and prioritize tasks efficiently using technology.
- 🛠 Tool Management: Maintain and use personal tools applicable to the position.
- 🔧 OEM Training: Participate in year-round company-provided OEM training.
🎓 Skills & Qualifications
Education: High school diploma or equivalent, trade school certificate preferred.
Experience: Experience in field service, maintenance, and repair preferred.
Required Skills:
- Advanced mechanical aptitude and working knowledge of tools
- Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams
- Superior customer service, teamwork, and verbal/written communication skills
- Ability to move, stand, stoop, and bend freely, and lift up to 50 pounds at times
- Valid driver's license with acceptable driving record, must be at least 21 years old to operate company vehicle
Preferred Skills:
- Knowledge of OSHA requirements
- Experience with heavy equipment maintenance and repair
- Proficiency in using technology (laptops and tablets) comfortably
📊 Compensation & Benefits
Salary Range: Competitive compensation package based on experience and qualifications.
Benefits:
- Monthly family dinner night
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Tool and boot reimbursements (role-dependent)
- Gym membership stipend + wellness programs
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year
- Career advancement, leadership training, and professional development opportunities
- Access to industry-leading diagnostic tools
🎯 Team & Company Context
🏢 Company Culture
Industry: Equipment rental and management.
Company Size: Medium-sized company with multiple locations across the United States.
Founded: 2010, with a mission to transform the equipment rental industry through innovative technology and exceptional customer service.
Team Structure:
- Collaborative team environment with a focus on customer service and safety.
- Cross-functional teams consisting of mechanics, technicians, branch managers, and support staff.
- Opportunities for career growth and advancement within the organization.
Development Methodology:
- Utilize proprietary T3 platform for work order management, equipment tracking, and real-time data access.
- Focus on continuous improvement and innovation in equipment maintenance and repair processes.
- Encourage employee feedback and input for process improvement and team growth.
Company Website: www.equipmentshare.com
📝 Enhancement Note: EquipmentShare's company culture emphasizes teamwork, customer service, and continuous improvement, with a strong focus on safety and innovation. The company's proprietary T3 platform enables real-time data access and streamlined work order management, empowering technicians to work smarter and more efficiently.
📈 Career & Growth Analysis
Heavy Equipment Field Technician (Mechanic) Career Level: Entry-level to mid-level role with opportunities for career progression and advancement within the organization.
Reporting Structure: Reports directly to the Branch Manager or Regional Manager, with opportunities for advancement to Senior Technician, Lead Technician, or other supervisory roles.
Technical Impact: Maintain and repair heavy equipment machinery and aerial lifts, ensuring optimal performance and safety for customers and company-owned equipment. Collaborate with the team to diagnose and resolve equipment issues quickly, minimizing downtime and maximizing customer satisfaction.
Growth Opportunities:
- Technical Skill Development: Enhance mechanical aptitude and expertise through year-round OEM training and hands-on experience with various equipment makes and models.
- Leadership Potential: Demonstrate strong leadership skills and take on additional responsibilities, such as training lower-level technicians or managing work orders for the team.
- Career Progression: Advance to senior or supervisory roles, such as Senior Technician, Lead Technician, or other management positions, with opportunities for regional or corporate-level responsibilities.
📝 Enhancement Note: EquipmentShare offers numerous growth opportunities for Heavy Equipment Field Technicians, including technical skill development, leadership potential, and career progression. With a focus on continuous improvement and innovation, the company provides a dynamic and challenging work environment for motivated and driven professionals.
🌐 Work Environment
Office Type: On-site, with a collaborative and team-focused work environment.
Office Location(s): Indianapolis, IN, with additional locations across the United States.
Workspace Context:
- Modern, well-equipped facilities with state-of-the-art diagnostic tools and equipment.
- Collaborative workspaces with shared tools and resources for technicians to work together and learn from one another.
- Opportunities for field work, with access to company vehicles and equipment as needed.
Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours. On-call during the weekend only in special circumstances.
📝 Enhancement Note: EquipmentShare's work environment emphasizes teamwork, collaboration, and continuous learning. With modern facilities and state-of-the-art diagnostic tools, technicians have access to the resources and support they need to excel in their roles and advance their careers.
📄 Application & Technical Interview Process
Interview Process:
- Phone Screen: A brief phone or video call to discuss qualifications, experience, and career goals.
- On-site Interview: A visit to the Indianapolis facility to meet the team, tour the facility, and complete a hands-on equipment assessment.
- Final Interview: A meeting with the Branch Manager or Regional Manager to discuss the role, company culture, and next steps.
Portfolio Review Tips:
- Highlight relevant experience and certifications in field service, maintenance, and repair.
- Include examples of problem-solving and troubleshooting skills, with a focus on heavy equipment machinery and aerial lifts.
- Demonstrate strong communication skills and an ability to work effectively in a team environment.
Technical Challenge Preparation:
- Brush up on mechanical aptitude and knowledge of heavy equipment systems, including electrical, hydraulic, and diesel components.
- Familiarize yourself with OSHA requirements and safety best practices.
- Prepare for hands-on equipment assessments and problem-solving scenarios.
📝 Enhancement Note: EquipmentShare's interview process focuses on assessing technical skills, problem-solving abilities, and cultural fit. With a hands-on equipment assessment and opportunities for field work, candidates can demonstrate their expertise and enthusiasm for the role.
🛠 Technology Stack & Heavy Equipment
Heavy Equipment Types:
- Excavators
- Bulldozers
- Backhoes
- Loaders
- Forklifts
- Aerial lifts (scissor lifts, boom lifts, etc.)
- Compaction equipment
- Concrete and masonry equipment
- Generators and power equipment
- Light towers and aerial work platforms
Manufacturer Brands:
- Caterpillar
- John Deere
- Komatsu
- Volvo
- Hitachi
- JCB
- Bobcat
- Genie
- Skyjack
- Many more
Diagnostic Tools:
- Proprietary T3 platform for work order management, equipment tracking, and real-time data access.
- Industry-leading diagnostic tools for heavy equipment systems, including electrical, hydraulic, and diesel components.
- Specialized software and hardware for equipment maintenance, repair, and performance optimization.
📝 Enhancement Note: EquipmentShare utilizes a comprehensive technology stack for heavy equipment maintenance, repair, and performance optimization. With proprietary and industry-leading diagnostic tools, technicians have access to the resources and support they need to excel in their roles and advance their careers.
👥 Team Culture & Values
EquipmentShare Values:
- Safety First: Prioritize safety in all aspects of the job, from personal protective equipment to equipment maintenance and operation.
- Customer Obsessed: Focus on customer satisfaction and exceptional service, ensuring customers' needs are met and exceeded.
- Continuous Improvement: Embrace a culture of continuous learning and improvement, seeking out new and better ways to do things.
- Teamwork: Collaborate effectively with colleagues, fostering a positive and inclusive work environment.
- Integrity: Act with honesty and integrity in all aspects of the job, from equipment maintenance to customer interactions.
Collaboration Style:
- Cross-functional Teams: Work closely with other departments, such as customer service, sales, and operations, to ensure customer needs are met and equipment is maintained and repaired efficiently.
- Knowledge Sharing: Share expertise and experiences with colleagues, fostering a culture of continuous learning and improvement.
- Mentoring and Coaching: Provide guidance and support to lower-level technicians, helping them develop their skills and advance their careers.
📝 Enhancement Note: EquipmentShare's team culture emphasizes safety, customer satisfaction, continuous improvement, teamwork, and integrity. With a focus on collaboration and knowledge sharing, technicians have the opportunity to learn from one another and grow both personally and professionally.
⚡ Challenges & Growth Opportunities
Technical Challenges:
- Equipment Diagnostics: Identify and resolve complex equipment issues using real-time data and diagnostic tools.
- Safety Compliance: Ensure equipment meets safety standards and regulations, including OSHA requirements.
- Emerging Technologies: Stay up-to-date with new equipment models, technologies, and maintenance best practices.
- Customer Expectations: Meet and exceed customer expectations for equipment performance, availability, and overall satisfaction.
Learning & Development Opportunities:
- OEM Training: Participate in year-round company-provided OEM training to enhance mechanical aptitude and expertise.
- Industry Conferences and Events: Attend industry conferences and events to network with colleagues and learn about emerging trends and best practices.
- Certification Programs: Pursue relevant certifications to demonstrate expertise and commitment to professional development.
- Mentorship and Coaching: Seek guidance and support from experienced technicians and managers to advance your career and develop leadership skills.
📝 Enhancement Note: EquipmentShare offers numerous challenges and growth opportunities for Heavy Equipment Field Technicians, including technical skill development, safety compliance, and customer satisfaction. With a focus on continuous learning and improvement, the company provides a dynamic and challenging work environment for motivated and driven professionals.
💡 Interview Preparation
Technical Questions:
- Mechanical Aptitude: Describe your experience with heavy equipment systems, including electrical, hydraulic, and diesel components.
- Diagnostic Tools: Explain your familiarity with diagnostic tools and software for heavy equipment maintenance and repair.
- Safety Practices: Discuss your understanding of OSHA requirements and safety best practices for heavy equipment operation and maintenance.
- Problem-Solving: Provide an example of a complex equipment issue you've diagnosed and resolved, outlining your approach and the tools you used.
- Teamwork: Describe a time when you worked collaboratively with a team to diagnose and resolve an equipment issue, highlighting your communication and teamwork skills.
Company & Culture Questions:
- Customer Satisfaction: Explain how you ensure customer satisfaction and exceed expectations in your current or previous role.
- Continuous Improvement: Describe a time when you identified an opportunity for improvement in a process or procedure, and how you implemented changes to enhance efficiency and effectiveness.
- Teamwork: Share an example of a time when you worked closely with a team to achieve a common goal, demonstrating your ability to collaborate and contribute to a positive work environment.
Portfolio Presentation Strategy:
- Work Experience: Highlight your relevant experience in field service, maintenance, and repair, with a focus on heavy equipment machinery and aerial lifts.
- Certifications and Training: Showcase any relevant certifications or training in heavy equipment maintenance, repair, or safety.
- Problem-Solving Skills: Demonstrate your ability to diagnose and resolve complex equipment issues, with a focus on real-world examples and practical applications.
- Safety Compliance: Emphasize your understanding of OSHA requirements and safety best practices for heavy equipment operation and maintenance.
📝 Enhancement Note: EquipmentShare's interview process focuses on assessing technical skills, problem-solving abilities, and cultural fit. With a comprehensive portfolio and strong interview performance, candidates can demonstrate their expertise and enthusiasm for the role.
📌 Application Steps
To apply for this Heavy Equipment Field Technician (Mechanic) position at EquipmentShare:
- Resume Optimization: Tailor your resume to highlight relevant experience and skills, with a focus on heavy equipment maintenance, repair, and safety.
- Portfolio Preparation: Curate a portfolio showcasing your experience and expertise in heavy equipment maintenance, repair, and safety, with an emphasis on real-world examples and practical applications.
- Application Submission: Submit your application through the EquipmentShare careers page.
- Interview Preparation: Prepare for technical interviews by brushing up on your mechanical aptitude, diagnostic tools, and safety practices. Familiarize yourself with EquipmentShare's company culture, values, and technology stack.
- Final Interview: Attend on-site interviews, hands-on equipment assessments, and final interviews, demonstrating your expertise, enthusiasm, and cultural fit for the role.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with EquipmentShare before making application decisions.
Application Requirements
Candidates should possess advanced mechanical aptitude and extensive knowledge of construction equipment. A high school diploma is required, and experience in field service, maintenance, and repair is preferred.