📍 Job Overview

Job Title: Head of Delivery, SRE & Innovation, Information Technology
Company: CLSA
Location: Mumbai, Maharashtra, India
Job Type: Full-Time
Category: DevOps Engineer, Technical Project Manager
Date Posted: June 26, 2025

🚀 Role Summary

Lead and manage the delivery pipeline for Innovation IT projects, ensuring project deliverables meet quality, scope, and schedule objectives.
Collaborate with business stakeholders to gather requirements and translate them into clear technical instructions for the development team.
📝 Enhancement Note: This role requires a strong technical background and extensive experience in managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.

💻 Primary Responsibilities

Lead and manage the delivery pipeline for Innovation IT projects, including planning, execution, and monitoring.
Collaborate with business stakeholders to gather and understand requirements, documenting detailed functional and technical specifications.
Translate business needs into clear technical instructions for the development team.
Manage projects using Agile methodologies, utilizing tools like Jira to track work, manage sprints, and facilitate Scrum processes.
Ensure project deliverables meet quality, scope, and schedule objectives.
Maintain a hands-on understanding of the application delivery stack, including relevant technologies and frameworks.
Foster continuous improvement in delivery processes and Agile practices.
Stay current with advancements in AI and ML, applying relevant technologies to enhance project outcomes.
📝 Enhancement Note: This role involves a high level of technical leadership and requires a deep understanding of software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree would be an asset.

Experience: 10+ years of experience in managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.

Required Skills:

Extensive hands-on experience managing Agile project delivery in complex IT environments.
Deep understanding of software development lifecycle (SDLC) frameworks, with proficiency in Agile methodologies such as Scrum and Kanban.
Strong technical background in application architecture, with familiarity in cloud platforms (e.g., AWS, Azure, GCP), microservices, RESTful APIs, and containerization (Docker, Kubernetes).
Proven experience with project management tools, particularly Jira, including backlog grooming, sprint planning, and reporting.
Solid understanding of data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.
In-depth knowledge of AI and Machine Learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and experience applying these in business solutions.
Ability to interpret technical designs and documentation and translate them into actionable development and testing tasks.
Strong analytical skills with the ability to evaluate technical solutions for scalability, robustness, and security.
Familiarity with DevOps practices, CI/CD pipelines, and automation tools.
Excellent communication skills for cross-disciplinary collaboration between business stakeholders and engineering teams.

Preferred Skills:

Experience with AI/ML frameworks and libraries relevant to the company's technology stack.
Familiarity with the financial services industry and its specific IT requirements.
Experience working in a global organization with remote teams.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.
Showcase proficiency in software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks.
Highlight experience with project management tools, particularly Jira, and backlog grooming, sprint planning, and reporting.
📝 Enhancement Note: The portfolio should emphasize the candidate's ability to translate business needs into clear technical instructions for the development team and their understanding of data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.

Technical Documentation:

Provide detailed functional and technical specifications for past projects.
Include technical designs and documentation that demonstrate the candidate's ability to translate business needs into actionable development and testing tasks.
Showcase the candidate's understanding of AI/ML frameworks and their application in business solutions.

💵 Compensation & Benefits

Salary Range: INR 2,500,000 - 3,500,000 per annum (Estimated based on market standards for a similar role in Mumbai, India)

Benefits:

Competitive salary and performance-based bonuses.
Comprehensive health insurance coverage.
Retirement benefits and pension plans.
Employee stock ownership plans.
Professional development opportunities, including training and certifications.
📝 Enhancement Note: The salary range is estimated based on market standards for a similar role in Mumbai, India. The actual salary may vary depending on the candidate's experience, skills, and the company's internal salary structure.

Working Hours: Full-time position with standard working hours, with flexibility for project deadlines and maintenance windows.

🎯 Team & Company Context

Company Culture:

Industry: Financial Services
Company Size: Large (10,000+ employees)
Founded: 1904 (as a predecessor company)
Team Structure: The team consists of business stakeholders, development teams, and engineering teams. The role reports directly to the Head of Innovation IT.
Development Methodology: Agile methodologies, including Scrum and Kanban, are used for project management. The company utilizes tools like Jira for tracking work, managing sprints, and facilitating Scrum processes.
Company Website: CLSA

📝 Enhancement Note: CLSA is a global investment group that provides a range of financial services, including investment banking, asset management, and securities brokerage. The company has a strong focus on innovation and technology, with a dedicated Innovation IT team.

Career & Growth Analysis:

Web Technology Career Level: This role is at the senior management level, with a focus on technical leadership and project management. The candidate will be responsible for leading the delivery pipeline for Innovation IT projects and collaborating with business stakeholders to gather and understand requirements.
Reporting Structure: The role reports directly to the Head of Innovation IT.
Technical Impact: The candidate will have a significant impact on the company's Innovation IT projects, ensuring that project deliverables meet quality, scope, and schedule objectives. They will also be responsible for fostering continuous improvement in delivery processes and Agile practices.

Growth Opportunities:

Opportunities for career progression within the Innovation IT team or other departments within the company.
Opportunities for professional development, including training and certifications in AI/ML frameworks and project management tools.

🌐 Work Environment:

Office Type: Modern, collaborative office space with dedicated areas for team meetings and brainstorming sessions.
Office Location(s): Mumbai, India
Workspace Context: The workspace is designed to foster collaboration and innovation, with state-of-the-art technology and comfortable working environments.
Work Schedule: Standard working hours with flexibility for project deadlines and maintenance windows.

📄 Application & Technical Interview Process

Interview Process:

Initial phone or video screen to assess communication skills and cultural fit.
Technical interview to assess the candidate's understanding of software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks. The interview may include questions on project management tools, data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.
Case study or project presentation to demonstrate the candidate's ability to translate business needs into clear technical instructions for the development team.
Final interview with the hiring manager to discuss the candidate's fit for the role and the company's culture.

Portfolio Review Tips:

Highlight experience managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.
Showcase proficiency in software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks.
Include examples of technical designs and documentation that demonstrate the candidate's ability to translate business needs into actionable development and testing tasks.
📝 Enhancement Note: The portfolio should emphasize the candidate's understanding of data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.

Technical Challenge Preparation:

Brush up on Agile methodologies, including Scrum and Kanban, and project management tools like Jira.
Familiarize yourself with the company's technology stack, including cloud platforms (e.g., AWS, Azure, GCP), microservices, RESTful APIs, and containerization (Docker, Kubernetes).
Prepare for questions on data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.
📝 Enhancement Note: The technical interview may include questions on the candidate's ability to evaluate technical solutions for scalability, robustness, and security.

ATS Keywords:

Agile Project Delivery
Software Development Lifecycle
Application Architecture
Cloud Platforms
Microservices
RESTful APIs
Containerization
Project Management Tools
Data Pipelines
ETL Processes
AI Frameworks
Machine Learning
Technical Documentation
Analytical Skills
DevOps Practices
CI/CD Pipelines

🛠 Technology Stack & Web Infrastructure

Frontend Technologies:

Not specified (Focus on project management and technical leadership)

Backend & Server Technologies:

Cloud platforms: AWS, Azure, GCP
Microservices: Not specified
RESTful APIs: Not specified
Containerization: Docker, Kubernetes
📝 Enhancement Note: The technology stack is focused on backend and server technologies relevant to the role's technical leadership and project management responsibilities.

Development & DevOps Tools:

Project management tools: Jira
CI/CD pipelines: Not specified
Automation tools: Not specified
📝 Enhancement Note: The development and DevOps tools are focused on project management and collaboration, with an emphasis on Jira for tracking work, managing sprints, and facilitating Scrum processes.

👥 Team Culture & Values

Web Development Values:

Innovation and continuous improvement in delivery processes and Agile practices.
Collaboration and cross-disciplinary communication between business stakeholders and engineering teams.
Technical excellence and a strong focus on quality, scope, and schedule objectives.
📝 Enhancement Note: The web development values are focused on technical leadership, project management, and collaboration within the Innovation IT team.

Collaboration Style:

Cross-functional integration between business stakeholders, development teams, and engineering teams.
Agile methodologies, including Scrum and Kanban, for project management and collaboration.
📝 Enhancement Note: The collaboration style is focused on cross-functional integration and Agile methodologies for project management and collaboration within the Innovation IT team.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.
Translating business needs into clear technical instructions for the development team.
Evaluating technical solutions for scalability, robustness, and security.
📝 Enhancement Note: The technical challenges are focused on the role's technical leadership and project management responsibilities, with an emphasis on translating business needs into clear technical instructions for the development team.

Learning & Development Opportunities:

Professional development opportunities, including training and certifications in AI/ML frameworks and project management tools.
Opportunities for career progression within the Innovation IT team or other departments within the company.
📝 Enhancement Note: The learning and development opportunities are focused on professional development and career progression within the company.

💡 Interview Preparation

Technical Questions:

Questions on software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks.
Questions on project management tools, data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.
📝 Enhancement Note: The technical questions are focused on the role's technical leadership and project management responsibilities, with an emphasis on translating business needs into clear technical instructions for the development team.

Company & Culture Questions:

Questions on the candidate's understanding of the company's mission, values, and culture.
Questions on the candidate's fit for the role and the company's culture.
📝 Enhancement Note: The company and culture questions are focused on assessing the candidate's cultural fit and understanding of the company's mission, values, and culture.

Portfolio Presentation Strategy:

Highlight experience managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.
Showcase proficiency in software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks.
Include examples of technical designs and documentation that demonstrate the candidate's ability to translate business needs into actionable development and testing tasks.
📝 Enhancement Note: The portfolio presentation strategy is focused on demonstrating the candidate's technical leadership and project management skills, with an emphasis on translating business needs into clear technical instructions for the development team.

📌 Application Steps

To apply for this Head of Delivery, SRE & Innovation, Information Technology position at CLSA:

Submit your application through the application link provided.
Customize your resume and portfolio to highlight your experience managing Agile project delivery in complex IT environments, with a focus on Innovation or R&D settings.
Prepare for technical interviews by brushing up on software development lifecycle (SDLC) frameworks, application architecture, and AI/ML frameworks. Familiarize yourself with project management tools like Jira and data pipelines, ETL processes, and data storage solutions relevant to AI/ML workflows.
Research the company's mission, values, and culture to demonstrate your understanding and fit for the role during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Head of Delivery, SRE & Innovation, Information Technology