GTM Systems Administrator

Zafran.io
Full_timeUnited States

📍 Job Overview

  • Job Title: GTM Systems Administrator
  • Company: Zafran.io
  • Location: New York, United States
  • Job Type: Hybrid (1-3 days a week in-office)
  • Category: Server Administration
  • Date Posted: 2025-06-17
  • Experience Level: Mid-level (2-5 years)
  • Remote Status: On-site/Hybrid

🚀 Role Summary

  • 📝 Enhancement Note: As the GTM Systems Administrator, you'll be the backbone of Zafran's revenue systems stack, with a particular focus on Salesforce administration and back-end configuration. This role is pivotal in enabling sales, marketing, and customer success teams to operate efficiently and at scale. You'll work cross-functionally with RevOps, Marketing/Marketing Ops, Finance, and IT, managing and deeply impacting the architecture and operational integrity of Zafran's GTM tech ecosystem.

💻 Primary Responsibilities

  • 📝 Enhancement Note: Your primary responsibilities will revolve around owning and enhancing Zafran's Salesforce architecture, managing integrations across the GTM stack, driving cross-functional systems projects, and ensuring data integrity and compliance across all GTM systems.

🔑 Key Responsibilities

  • Salesforce Ownership: Administer and enhance Zafran's Salesforce architecture using declarative tools, with a particular focus on Flow.
  • Systems Integrations: Manage and optimize integrations across Zafran's GTM stack, including Salesforce, HubSpot, Outreach, Gong, ZoomInfo, Sweep, Reachdesk, People.ai, Own/OwnBackup, and more.
  • Project Management: Drive cross-functional systems projects from scoping through execution, translating business requirements into scalable technical solutions.
  • Process Optimization: Identify and resolve inefficiencies in territory management, data hygiene, pipeline management, and sales process automation.
  • Reporting & Analytics: Partner with RevOps and GTM leadership to ensure clean, consistent, and actionable reporting through Salesforce, Tableau, Looker Studio, and Google Sheets. Expertise using formulas in Salesforce and Google Sheets to enhance workflows and derive insights more quickly and effectively.
  • Deep Curiosity: Demonstrate continuous learning and growth in your craft, including a drive to experiment with AI and AI-driven tools to enhance workflows.
  • Documentation & Enablement: Maintain detailed documentation of workflows, data schemas, and SOPs; support enablement efforts with systems onboarding and guidance.
  • Security & Compliance: Ensure data integrity, security protocols, and compliance standards are maintained across all GTM systems.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: 3-5 years of experience administering Salesforce CRM in a B2B SaaS environment, with a strong back-end/admin knowledge of data models, validation rules, flow automation, and interest in or experience with Apex.

Required Skills:

  • Strong project management skills, including requirements gathering, stakeholder communication, and delivery
  • Excellent organizational skills and attention to detail
  • Strong communication skills with both technical, non-technical, and executive stakeholders
  • Self-starter who takes ownership and solves problems without hand-holding
  • Experience working in a hybrid environment, with regular in-office presence (approximately 1-3 days a week)
  • Familiarity with GTM tech stack tools, such as Sales engagement platforms, data enrichment, territory management, and Middleware, among others

Preferred Skills:

  • Experience in high-growth or startup environments, ideally SaaS
  • Familiarity with AI and AI-driven tools to enhance workflows

📊 Web Portfolio & Project Requirements

  • 📝 Enhancement Note: As a GTM Systems Administrator, your portfolio should demonstrate your ability to administer and enhance Salesforce architecture, manage integrations, and drive cross-functional systems projects. Include case studies showcasing your problem-solving skills, process optimization, and reporting expertise.

Portfolio Essentials:

  • Salesforce Architecture: Showcase your Salesforce administration skills by demonstrating your ability to create and manage data models, validation rules, and flow automation.
  • Integration Projects: Highlight your experience managing and optimizing integrations across various GTM stack tools.
  • Project Management: Include examples of cross-functional systems projects you've driven from scoping through execution, showcasing your ability to translate business requirements into scalable technical solutions.
  • Reporting & Analytics: Demonstrate your expertise in creating clean, consistent, and actionable reports using tools such as Salesforce, Tableau, Looker Studio, and Google Sheets.

Technical Documentation:

  • Workflow Documentation: Provide detailed documentation of workflows, data schemas, and SOPs you've created or maintained.
  • Project Documentation: Include project documentation that outlines your approach to problem-solving, process optimization, and reporting.

💵 Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on experience and location)

Benefits:

  • Competitive health, dental, and vision insurance plans
  • 401(k) plan with company match
  • Unlimited PTO and flexible work arrangements
  • Professional development opportunities and tuition reimbursement
  • Employee stock options and equity compensation
  • Company-sponsored events and team-building activities

Working Hours: Full-time (40 hours per week) with a hybrid work arrangement (1-3 days a week in the NYC office)

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity – Zafran brings an entirely new operating model to manage threats and vulnerabilities, proving that 90% of critical vulnerabilities are not exploitable and quickly mitigating and remediating the 10% that are most likely to cause an incident.

Company Size: Medium (51-200 employees) – Zafran is one of the fastest-growing companies in cybersecurity today, backed by marquee investors such as Sequoia Capital and Cyberstarts.

Founded: 2017 – Zafran is rapidly gaining adoption and scaling aggressively to meet the demand of some of the largest and most security-conscious organizations in the world.

Team Structure:

  • GTM Systems Administrator (This Role): Works cross-functionally with RevOps, Marketing/Marketing Ops, Finance, and IT to manage and deeply impact the architecture and operational integrity of Zafran's GTM tech ecosystem.
  • RevOps: Collaborates with the GTM Systems Administrator to ensure clean, consistent, and actionable reporting through various tools and platforms.
  • Marketing/Marketing Ops: Works with the GTM Systems Administrator to optimize marketing automation and data enrichment tools.
  • Finance: Partners with the GTM Systems Administrator to ensure accurate and up-to-date financial data and reporting.
  • IT: Collaborates with the GTM Systems Administrator to maintain data integrity, security protocols, and compliance standards across all GTM systems.

Development Methodology:

  • Agile/Scrum methodologies for cross-functional systems projects
  • Code review, testing, and quality assurance practices for Salesforce development and customization
  • Deployment strategies, CI/CD pipelines, and server management for GTM stack tools

Company Website: Zafran.io

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level (2-5 years) – As a GTM Systems Administrator, you'll have the opportunity to grow your career in Salesforce administration, systems integration, and project management. This role offers a unique blend of technical and operational responsibilities, enabling you to develop your skills in both areas.

Reporting Structure: Reports directly to the Head of Sales Operations or a similar role, working closely with cross-functional teams, including RevOps, Marketing/Marketing Ops, Finance, and IT.

Technical Impact: As the GTM Systems Administrator, you'll have a significant impact on Zafran's revenue systems stack, enabling sales, marketing, and customer success teams to operate efficiently and at scale. Your work will directly contribute to Zafran's growth and success in the cybersecurity industry.

🌐 Work Environment

Office Type: Hybrid – Zafran offers a hybrid work environment, with employees working remotely for most of the week and having regular in-office presence (approximately 1-3 days a week) at the NYC office.

Office Location(s): New York, New York, United States

Workspace Context:

  • Collaborative Workspace: Zafran's NYC office provides a collaborative workspace for employees to connect, brainstorm, and build relationships with their colleagues.
  • Development Tools: Zafran provides employees with access to the necessary tools and resources to perform their jobs effectively, including Salesforce, Tableau, Looker Studio, Google Sheets, and other relevant GTM stack tools.
  • Cross-Functional Collaboration: Zafran encourages cross-functional collaboration between teams, fostering an environment of innovation and continuous learning.

Work Schedule: Full-time (40 hours per week) with a hybrid work arrangement (1-3 days a week in the NYC office)

📄 Application & Technical Interview Process

Interview Process:

  1. Phone/Video Screen: A brief conversation to assess your communication skills, cultural fit, and understanding of the role.
  2. Technical Assessment: A hands-on assessment of your Salesforce administration skills, including data model management, flow automation, and integration configuration.
  3. On-site/Video Interview: A comprehensive interview with cross-functional stakeholders, focusing on your problem-solving skills, process optimization, and reporting expertise.
  4. Final Evaluation: A discussion with the hiring manager or a panel of stakeholders to assess your overall fit for the role and Zafran's company culture.

Portfolio Review Tips:

  • 📝 Enhancement Note: Tailor your portfolio to showcase your Salesforce administration skills, systems integration experience, and project management expertise. Highlight your ability to create and maintain clean, consistent, and actionable reports using various tools and platforms.

Technical Challenge Preparation:

  • 📝 Enhancement Note: Familiarize yourself with Zafran's GTM stack tools, including Salesforce, HubSpot, Outreach, Gong, ZoomInfo, Sweep, Reachdesk, People.ai, Own/OwnBackup, and other relevant platforms. Brush up on your Salesforce administration skills, data model management, flow automation, and integration configuration.

ATS Keywords:

  • 📝 Enhancement Note: Optimize your resume and portfolio with relevant ATS keywords, such as Salesforce Administration, Systems Integration, Project Management, Process Optimization, Reporting, Analytics, Data Hygiene, Flow Automation, Stakeholder Communication, Organizational Skills, Problem Solving, and Continuous Learning.

🛠 Technology Stack & Web Infrastructure

Salesforce Technologies:

  • Salesforce CRM (Sales Cloud, Service Cloud, Marketing Cloud)
  • Salesforce Lightning Platform (Apex, Visualforce, Flow)
  • Salesforce Einstein (AI-driven tools for workflow enhancement)

GTM Stack Tools:

  • Sales engagement platforms (Outreach, HubSpot Sales Hub)
  • Data enrichment tools (ZoomInfo, Clearbit)
  • Territory management tools (People.ai)
  • Middleware and integration platforms (MuleSoft, Dell Boomi)
  • Marketing automation tools (Marketo, Pardot)
  • Customer success and support tools (Gong, Zendesk)
  • Data warehousing and analytics tools (Tableau, Looker Studio, Google BigQuery)

Infrastructure & Security Tools:

  • Cloud platforms (AWS, Google Cloud, Microsoft Azure)
  • Server management tools (VMware, Docker)
  • Containerization and orchestration tools (Kubernetes, Docker Compose)
  • Monitoring and logging tools (New Relic, Datadog)
  • Security and compliance tools (Okta, CrowdStrike)

👥 Team Culture & Values

Web Development Values:

  • User-centric design and experience: Zafran prioritizes user experience and ensures that its GTM tech ecosystem is intuitive, efficient, and easy to use.
  • Continuous learning and improvement: Zafran encourages its employees to stay up-to-date with the latest technologies and best practices, fostering a culture of continuous learning and improvement.
  • Collaboration and cross-functional teamwork: Zafran values collaboration and encourages its employees to work closely with cross-functional teams to drive innovation and success.
  • Data-driven decision-making: Zafran relies on data to inform its strategies and decisions, ensuring that its GTM tech ecosystem is optimized for performance and growth.

Collaboration Style:

  • Cross-functional integration: Zafran's teams work closely together to ensure that their efforts are aligned and complementary, driving the company's success as a whole.
  • Code review culture: Zafran encourages its employees to review each other's work, fostering a culture of continuous improvement and knowledge sharing.
  • Peer programming and mentoring: Zafran supports peer programming and mentoring, enabling its employees to learn from one another and develop their skills.

🛡️ Challenges & Growth Opportunities

Technical Challenges:

  • 📝 Enhancement Note: As a GTM Systems Administrator, you'll face technical challenges such as managing complex Salesforce data models, optimizing integrations across multiple GTM stack tools, and ensuring data integrity and compliance across all GTM systems.

Learning & Development Opportunities:

  • 📝 Enhancement Note: Zafran offers numerous learning and development opportunities, including:

    • Technical skill advancement: Zafran encourages its employees to develop their technical skills through training, workshops, and online courses.
    • Conference attendance and certification: Zafran supports its employees' attendance at relevant industry conferences and certifications, such as Salesforce Admin Certification, Salesforce Advanced Admin Certification, and other relevant certifications.
    • Technical mentorship and leadership development: Zafran provides mentorship and leadership development opportunities to help its employees grow their careers within the company.

💡 Interview Preparation

Technical Questions:

  • 📝 Enhancement Note: Brush up on your Salesforce administration skills, data model management, flow automation, and integration configuration. Familiarize yourself with Zafran's GTM stack tools and be prepared to discuss your experience with systems integration, project management, and reporting.

Company & Culture Questions:

  • 📝 Enhancement Note: Research Zafran's company culture, values, and mission. Be prepared to discuss your fit for the company and how your skills and experience align with Zafran's goals and objectives.

Portfolio Presentation Strategy:

  • 📝 Enhancement Note: Tailor your portfolio to showcase your Salesforce administration skills, systems integration experience, and project management expertise. Highlight your ability to create and maintain clean, consistent, and actionable reports using various tools and platforms.

📌 Application Steps

To apply for this GTM Systems Administrator position:

  1. Submit your application through the application link provided in the job posting.
  2. Customize your portfolio with live demos and responsive examples that showcase your Salesforce administration skills, systems integration experience, and project management expertise.
  3. Optimize your resume for web technology roles, highlighting your project experience and technical skills relevant to the GTM Systems Administrator position.
  4. Prepare for the technical interview by brushing up on your Salesforce administration skills, data model management, flow automation, and integration configuration. Familiarize yourself with Zafran's GTM stack tools and be prepared to discuss your experience with systems integration, project management, and reporting.
  5. Research Zafran's company culture, values, and mission to ensure a strong fit for the role and the company. Be prepared to discuss your alignment with Zafran's goals and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires 3-5 years of Salesforce CRM administration experience in a B2B SaaS environment. Strong project management skills and the ability to work in a hybrid environment are essential.