GE Marine Technical Support Specialist/ Field Service Representative at GE Aerospace

📍 Job Overview

Job Title: GE Marine Technical Support Specialist/Field Service Representative
Company: GE Aerospace
Location: Remote (EU)
Job Type: Full-Time
Category: Field Service, Technical Support
Date Posted: 2025-06-10
Experience Level: 5-10 years
Remote Status: Remote Solely

🚀 Role Summary

Provide technical assistance and support for the installation, startup, preventative, and corrective maintenance of LM2500 marine gas turbine engines and associated auxiliary support equipment.
Oversee commissioning and repair activities, coordinate responses to customer inquiries, and participate in shipyard and customer meetings.
Travel extensively throughout Europe and Asia as needed, with at least 50% travel required.

📝 Enhancement Note: This role requires a dynamic, customer-focused professional with significant experience in aero-derivative gas turbines and a willingness to travel internationally. Strong communication skills and the ability to work independently are essential for success in this position.

💻 Primary Responsibilities

Technical Support: Oversee and participate in the installation, power-up, functional checks, and operation of GT and GTAE systems. Coordinate and generate responses to customer technical inquiries on GT and GTAE.
Commissioning and Repair Activities: Oversight of GT and GTAE commissioning and repair activities, including coordination with OEM field service representatives and shipyard approval.
On-Site Supervision: On-site supervision and inspection of OEM FSRs dispatched in support of GT and GTAE systems.
Meetings and Training: Participate in meetings with shipyards and navy during installation, setting to work, harbor acceptance trials, and sea acceptance trials. Attend GE-sponsored technical hands-on training when available.

📝 Enhancement Note: This role requires a strong understanding of marine gas turbine engines and associated auxiliary support equipment, as well as the ability to coordinate and oversee complex commissioning and repair activities.

🎓 Skills & Qualifications

Education: A bachelor's degree from an accredited institution is desired but not required.

Experience: Significant experience with aero-derivative gas turbines is required, with a background in naval or merchant navy ship construction/shipyard preferred.

Required Skills:

Proficient in Microsoft 365 products (Outlook, Excel, Word, PowerPoint)
Valid driving license and passport
Willing and able to travel internationally

Desired Characteristics:

Background in naval or merchant navy ship construction/shipyard
Ability to read and understand electrical and control schematics
Prior naval or merchant navy engineering experience
Experience in marine propulsion or power generation maintenance, repair, or inspection, focusing on gas turbine applications
GE OEM Level 2 training or extensive marine/merchant navy/industrial gas turbine inspection experience

📝 Enhancement Note: Candidates with a strong background in marine gas turbine engines and associated auxiliary support equipment, as well as relevant experience in naval or merchant navy ship construction/shipyard, will be highly competitive for this role.

📊 Web Portfolio & Project Requirements (N/A for this role)

Portfolio Essentials: Not applicable for this role.

Technical Documentation: Not applicable for this role.

💵 Compensation & Benefits

Salary Range: €50,000 - €70,000 per year (based on market research for similar roles in Europe)

Benefits:

Competitive benefits package, including health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Employee discounts and perks
Opportunities for professional development and training

Working Hours: Full-time, with flexible hours and the need to travel extensively throughout Europe and Asia as required.

📝 Enhancement Note: The salary range provided is an estimate based on market research for similar roles in Europe. Actual compensation may vary depending on the candidate's experience, skills, and the company's internal equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aerospace and defense

Company Size: Large (over 10,000 employees)

Founded: 1892 (as General Electric; GE Aerospace was established in 2018)

Team Structure:

The role will be part of the Marine Solutions team within GE Aerospace.
The team consists of experienced professionals focused on providing technical support and maintenance for marine gas turbine engines and auxiliary support equipment.
The team works closely with shipyards, navy, and other stakeholders to ensure the successful installation, commissioning, and operation of GE's marine gas turbine engines.

Development Methodology:

The team follows a structured approach to commissioning and repair activities, ensuring compliance with GE's quality and safety standards.
The team uses Microsoft 365 products for documentation, communication, and collaboration.
The team participates in regular meetings and training sessions to stay up-to-date with the latest technologies and best practices.

Company Website: GE Aerospace

📝 Enhancement Note: GE Aerospace is a global leader in the aerospace and defense industry, with a strong commitment to innovation, quality, and customer satisfaction. The company's Marine Solutions team is dedicated to providing exceptional technical support and maintenance for marine gas turbine engines and auxiliary support equipment.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-level technical position within the Marine Solutions team at GE Aerospace.

Reporting Structure: The role reports directly to the Marine Solutions Team Lead.

Technical Impact: The role has a significant impact on the successful installation, commissioning, and operation of GE's marine gas turbine engines and auxiliary support equipment. The role also contributes to the team's continuous improvement efforts and the development of best practices for marine gas turbine engine maintenance.

Growth Opportunities:

Technical Specialization: Opportunities for technical specialization and expertise in marine gas turbine engines and auxiliary support equipment.
Leadership Development: Opportunities for leadership development and team management responsibilities as the role evolves and the team grows.
Broadened Responsibilities: Opportunities for broader responsibilities and increased influence within the team and the organization as the role progresses.

📝 Enhancement Note: This role offers significant opportunities for career growth and development within the Marine Solutions team at GE Aerospace. Candidates with a strong background in marine gas turbine engines and a commitment to continuous learning and improvement will be well-positioned to take advantage of these opportunities.

🌐 Work Environment

Office Type: Remote work environment with occasional on-site requirements for commissioning, repair, and customer meetings.

Office Location(s): Remote work from anywhere in Europe, with the requirement to travel extensively throughout Europe and Asia as needed.

Workspace Context:

Remote Work: The role requires a dedicated workspace with a reliable internet connection and appropriate tools for remote work, such as a laptop, webcam, and microphone.
Travel: The role requires extensive travel throughout Europe and Asia, with at least 50% travel required. Accommodation and travel expenses will be provided by the company.
Customer Interaction: The role involves frequent interaction with customers, shipyards, and other stakeholders. Strong communication skills and the ability to work effectively in a remote and customer-facing environment are essential for success in this role.

Work Schedule: Full-time, with flexible hours and the need to travel extensively throughout Europe and Asia as required.

📝 Enhancement Note: This role offers a unique opportunity to work remotely while traveling extensively throughout Europe and Asia. Candidates with strong communication skills, a commitment to customer satisfaction, and the ability to work independently in a remote environment will be well-suited to this role.

📄 Application & Technical Interview Process

Interview Process:

Phone/Skype Screen: A brief phone or Skype screen to assess communication skills and cultural fit.
Technical Phone Screen: A more in-depth phone screen focused on the candidate's technical skills and experience with marine gas turbine engines.
On-Site Interview: A final on-site interview with the Marine Solutions Team Lead and other team members to assess the candidate's technical skills, cultural fit, and ability to work effectively in a remote and customer-facing environment.

Portfolio Review Tips: Not applicable for this role.

Technical Challenge Preparation:

Technical Knowledge: Brush up on your knowledge of marine gas turbine engines, auxiliary support equipment, and relevant maintenance and repair procedures.
Problem-Solving Skills: Prepare for problem-solving scenarios related to marine gas turbine engines and auxiliary support equipment.
Customer Interaction: Familiarize yourself with GE's customer service standards and best practices for interacting with customers, shipyards, and other stakeholders.

ATS Keywords: Marine gas turbine engines, auxiliary support equipment, commissioning, repair, technical assistance, customer service, remote work, international travel, shipyard, navy, Microsoft 365, electrical schematics, marine propulsion, power generation.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, experience, and ability to work effectively in a remote and customer-facing environment. Candidates with strong communication skills, a commitment to customer satisfaction, and a solid background in marine gas turbine engines will be well-positioned to succeed in this role.

🛠 Technology Stack & Web Infrastructure (N/A for this role)

Frontend Technologies: Not applicable for this role.

Backend & Server Technologies: Not applicable for this role.

Development & DevOps Tools: Not applicable for this role.

📝 Enhancement Note: This role does not have a specific technology stack or web infrastructure requirements. However, a strong understanding of marine gas turbine engines, auxiliary support equipment, and relevant maintenance and repair procedures is essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Customer Focus: A relentless commitment to customer satisfaction and exceptional customer service.
Technical Expertise: A deep understanding of marine gas turbine engines, auxiliary support equipment, and relevant maintenance and repair procedures.
Collaboration: A strong commitment to working effectively with customers, shipyards, and other stakeholders to ensure the successful installation, commissioning, and operation of GE's marine gas turbine engines.
Continuous Learning: A commitment to staying up-to-date with the latest technologies, best practices, and industry trends in marine gas turbine engine maintenance.

Collaboration Style:

Cross-Functional Teamwork: Close collaboration with customers, shipyards, and other stakeholders to ensure the successful installation, commissioning, and operation of GE's marine gas turbine engines.
Knowledge Sharing: Regular meetings and training sessions to share knowledge, best practices, and industry trends within the Marine Solutions team.
Customer-Centric Approach: A strong focus on understanding and addressing the unique needs and challenges of each customer, shipyard, and other stakeholder.

📝 Enhancement Note: The Marine Solutions team at GE Aerospace is dedicated to providing exceptional technical support and maintenance for marine gas turbine engines and auxiliary support equipment. The team's culture is built on a strong commitment to customer satisfaction, technical expertise, collaboration, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Complex Systems: Working with complex marine gas turbine engines and auxiliary support equipment, requiring a strong understanding of the systems and their interdependencies.
Travel Requirements: Extensive travel throughout Europe and Asia, with at least 50% travel required. This can be physically demanding and may require working in challenging environments.
Customer Expectations: Meeting the high expectations of customers, shipyards, and other stakeholders, often in demanding and time-sensitive situations.

Learning & Development Opportunities:

Technical Specialization: Opportunities to specialize in specific aspects of marine gas turbine engine maintenance and repair.
Leadership Development: Opportunities to develop leadership skills and take on team management responsibilities as the role evolves and the team grows.
Broadened Responsibilities: Opportunities to take on broader responsibilities and increase your impact within the team and the organization as the role progresses.

📝 Enhancement Note: This role presents significant technical challenges and opportunities for growth and development within the Marine Solutions team at GE Aerospace. Candidates with a strong background in marine gas turbine engines, a commitment to continuous learning, and the ability to thrive in a demanding and customer-facing environment will be well-suited to this role.

💡 Interview Preparation

Technical Questions:

Technical Knowledge: Questions focused on marine gas turbine engines, auxiliary support equipment, and relevant maintenance and repair procedures.
Problem-Solving Skills: Scenarios related to marine gas turbine engines and auxiliary support equipment, requiring the candidate to demonstrate their ability to diagnose and resolve technical issues.
Customer Interaction: Questions focused on customer service standards, best practices, and the ability to work effectively in a remote and customer-facing environment.

Company & Culture Questions:

Company Culture: Questions focused on GE Aerospace's company culture, values, and mission.
Team Dynamics: Questions focused on the Marine Solutions team's culture, dynamics, and how the role fits within the team structure.
Customer Expectations: Questions focused on understanding and meeting the high expectations of customers, shipyards, and other stakeholders.

Portfolio Presentation Strategy: Not applicable for this role.

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, experience, and ability to work effectively in a remote and customer-facing environment. Candidates with strong communication skills, a commitment to customer satisfaction, and a solid background in marine gas turbine engines will be well-positioned to succeed in this role.

📌 Application Steps

To apply for this GE Marine Technical Support Specialist/Field Service Representative position:

Submit Your Application: Submit your application through the application link provided.
Prepare for Phone/Skype Screen: Brush up on your communication skills and be prepared to discuss your technical background and experience with marine gas turbine engines.
Research GE Aerospace: Familiarize yourself with GE Aerospace's company culture, values, and mission. Understand the Marine Solutions team's structure, dynamics, and how the role fits within the team.
Prepare for Technical Phone Screen: Brush up on your technical knowledge of marine gas turbine engines, auxiliary support equipment, and relevant maintenance and repair procedures. Prepare for problem-solving scenarios related to marine gas turbine engines and auxiliary support equipment.
Prepare for On-Site Interview: Familiarize yourself with GE's customer service standards and best practices for interacting with customers, shipyards, and other stakeholders. Prepare for questions focused on your technical skills, experience, and ability to work effectively in a remote and customer-facing environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

GE Marine Technical Support Specialist/ Field Service Representative