📍 Job Overview

Job Title: Forecasting & Capacity Planning Manager
Company: Genius Sports
Location: Tallinn, Harjumaa, Estonia
Job Type: Full-Time
Category: Operations Management
Date Posted: 2025-07-25
Experience Level: 5-10 years
Remote Status: Remote OK

🚀 Role Summary

Lead the Forecasting & Capacity Planning and Resource Distribution teams to align resources with business strategy across all operational teams.
Build a centralized forecasting engine and optimize capacity to drive smarter, faster decisions.
Collaborate with senior leaders, simplify complex data, and create scalable models that fuel efficiency and growth.
📝 Enhancement Note: This role requires a strong background in operations management, data analysis, and stakeholder communication to succeed in a fast-paced, dynamic environment.

💻 Primary Responsibilities

Manage the Forecasting & Capacity Planning and Resource Distribution teams, ensuring alignment with business goals and operational excellence.
Create a single view across all operations for the Forecasting & Capacity planning function.
Act as the single point of contact for any activity requiring changes to operational resources.
Own and manage the intake process for all requests into Operations, including service design for each product or initiative and assessment against current service design, capacity, and cost.
Provide the Operations Director and Senior Leadership team with accurate, cross-operations forecasts for all resources (human and other) on which to base business decisions.
Work with functional leaders in Operations to collate their forecast resources, variables, and plans to match demand.
Work with all inputs to determine resource demand for Operations (Commercial, M&A, Product, etc.) to obtain forecast requirements.
Set up and own governance processes to manage demand and supply requirements in Operations.
Provide finance with a resource model for Operations to enable budget, forecast, and LTP – including assumptions.
Identify opportunities across all operations where resources can be used more efficiently. Review all capacity options across Operations, including outsourcing or other solutions.
Be aware of and record business, resource, and seasonal changes, making appropriate resource plans for expected changes in profile and workloads, and reporting on expected and experienced results.
Collaborate with technology teams to identify and implement automation opportunities.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business, Operations, or a related field. An advanced degree (MBA, MSc) would be an asset.

Experience: Proven experience (5-10 years) in demand forecasting and capacity planning in operational environments, preferably in international settings. Previous management experience is required.

Required Skills:

Strong analytical and quantitative skills, with experience using data and metrics to build resource models, test theories, confirm assumptions, and measure success.
Excellent interpersonal and stakeholder management skills, with the ability to influence and collaborate across departments.
Ability to simplify complex topics for broad audiences.
Ability to work well under pressure and with minimal supervision.
Willingness to learn and work proactively in a fast-paced and rapidly changing environment.

Preferred Skills:

Experience with resource planning software and tools.
Familiarity with Agile methodologies and project management.
Knowledge of the sports betting or media industry.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your ability to manage and optimize resources in complex operational environments.
Showcase your experience in demand forecasting, capacity planning, and process improvement.
Highlight your skills in data analysis, visualization, and reporting.
📝 Enhancement Note: While a traditional portfolio is not required for this role, be prepared to discuss your past projects, achievements, and the impact you've made on operational efficiency and growth.

Technical Documentation:

Prepare a case study or project summary that outlines your approach to demand forecasting, capacity planning, and resource optimization in a real-world scenario.
Include data analysis, modeling, and presentation skills in your portfolio.

💵 Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (Estimated based on market research for Operations Managers in Tallinn, Estonia)

Benefits:

Health Insurance
Skills Training
Social Events (e.g., summer and winter holiday parties, monthly team building events, sports tournaments, charity days, wellbeing activities)
Flexible working arrangements, including remote work and working holidays

Working Hours: Full-time, with flexible hours and the opportunity to work remotely.

🎯 Team & Company Context

Company Culture:

Genius Sports is the official data, technology, and commercial partner that powers the global ecosystem connecting sports, betting, and media.
The company champions a more sustainable sports data ecosystem that benefits all parties, from the rights holder to the fan.
Genius Sports is driven to deliver the difference for its partners by enabling leagues to take control of their official data and creating immersive fan experiences for sports, betting, and media organizations.

Team Structure:

The Operations team consists of various functional areas, including Forecasting & Capacity Planning, Resource Distribution, and other operational teams.
The Forecasting & Capacity Planning Manager will report directly to the Operations Director and work closely with functional leaders across Operations.

Development Methodology:

Genius Sports uses Agile methodologies for project management and continuous improvement.
The company encourages collaboration, innovation, and a data-driven approach to decision-making.

Company Website: https://www.geniussports.com/

📝 Enhancement Note: Genius Sports values curiosity, collaboration, and continuous improvement. The company offers a supportive and professional environment where employees have space to lead, grow, and make a real impact.

📈 Career & Growth Analysis

Operations Management Career Level: The Forecasting & Capacity Planning Manager role is a mid-level management position that requires strategic thinking, data analysis, and strong communication skills. This role offers opportunities for career progression into senior operations management or related functional leadership positions.

Reporting Structure: The Forecasting & Capacity Planning Manager will report directly to the Operations Director and work closely with functional leaders across Operations.

Technical Impact: This role has a significant impact on operational efficiency, resource allocation, and business decision-making. The Forecasting & Capacity Planning Manager's work directly influences the company's ability to scale, adapt, and deliver on its strategic objectives.

Growth Opportunities:

Career Progression: With experience and demonstrated success, the Forecasting & Capacity Planning Manager may progress to senior operations management roles or related functional leadership positions.
Technical Skill Development: This role offers opportunities to develop and enhance skills in data analysis, process improvement, and project management.
Leadership Development: The Forecasting & Capacity Planning Manager will have the opportunity to lead and mentor team members, fostering a culture of continuous learning and improvement.

📝 Enhancement Note: Career growth at Genius Sports is based on individual performance, initiative, and a strong commitment to the company's mission and values.

🌐 Work Environment

Office Type: Genius Sports offers a hybrid work environment, with employees able to work remotely and on working holidays.

Office Location(s): Tallinn, Estonia

Workspace Context:

Genius Sports provides a collaborative workspace with opportunities for team interaction, knowledge sharing, and professional development.
The company offers flexible working arrangements, including remote work and working holidays, to support work-life balance.

Work Schedule: Full-time, with flexible hours and the opportunity to work remotely.

📝 Enhancement Note: Genius Sports' work environment fosters collaboration, innovation, and a data-driven approach to decision-making. The company encourages employees to stretch the boundaries of what's achievable and celebrate their successes.

📄 Application & Technical Interview Process

Interview Process:

Initial Screening: A brief phone or video call to assess cultural fit and basic qualifications.
Technical Deep Dive: A more in-depth discussion of your experience in demand forecasting, capacity planning, and resource management. Be prepared to discuss specific examples and case studies from your past projects.
Stakeholder Management: A role-play or scenario-based exercise to evaluate your ability to manage stakeholders and influence decision-making.
Final Interview: A meeting with the Operations Director or another senior leader to discuss your fit for the role and the company's long-term goals.

Portfolio Review Tips:

Highlight your experience in demand forecasting, capacity planning, and resource optimization.
Include data visualizations, charts, and graphs to illustrate your analysis and findings.
Showcase your ability to simplify complex topics and communicate your insights effectively.

Technical Challenge Preparation:

Brush up on your knowledge of demand forecasting techniques, capacity planning models, and resource allocation strategies.
Familiarize yourself with Genius Sports' business and industry trends.
Prepare questions to ask the interview panel about the company's operations, culture, and growth prospects.

ATS Keywords: Demand Forecasting, Capacity Planning, Resource Management, Operations Management, Data Analysis, Stakeholder Management, Agile, Project Management, Process Improvement, Sports Betting, Media Industry, Team Leadership, Change Management

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, problem-solving abilities, and cultural fit. Be prepared to discuss your past experiences and achievements in detail and provide specific examples of your impact on operational efficiency and growth.

🛠 Technology Stack & Web Infrastructure

Data Analysis & Visualization Tools:

Excel, Google Sheets, or other spreadsheet software
Data visualization tools (e.g., Tableau, Power BI, or Looker)
Statistical analysis software (e.g., R, Python, or SPSS)

Project Management & Collaboration Tools:

Agile project management tools (e.g., Jira, Asana, or Trello)
Collaboration and communication tools (e.g., Slack, Microsoft Teams, or Google Workspace)

📝 Enhancement Note: While specific technology tools are not listed as requirements for this role, familiarity with data analysis, visualization, and project management software is essential.

👥 Team Culture & Values

Operations Management Values:

Data-Driven Decision Making: Genius Sports values a data-driven approach to decision-making, using insights and analytics to inform operational strategies.
Continuous Improvement: The company encourages a culture of continuous learning and improvement, always seeking better ways to do things.
Collaboration: Genius Sports fosters a collaborative work environment, encouraging team members to work together to achieve common goals.
Innovation: The company values innovation and encourages employees to think creatively and challenge the status quo.

Collaboration Style:

Genius Sports uses Agile methodologies for project management and encourages cross-functional collaboration between teams.
The company fosters a culture of knowledge sharing, technical mentoring, and continuous learning.
📝 Enhancement Note: Genius Sports' team culture is built on curiosity, collaboration, and continuous improvement. The company values employees who are passionate about data and always looking for better ways to do things.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Demand Forecasting: Develop and maintain accurate demand forecasting models to inform resource allocation and business decision-making.
Capacity Planning: Optimize capacity planning to ensure operational efficiency and meet business objectives.
Resource Allocation: Allocate resources effectively to balance workloads, minimize waste, and maximize productivity.
Stakeholder Management: Manage relationships with stakeholders across the organization to align resources with business strategy and ensure operational excellence.

Learning & Development Opportunities:

Technical Skill Development: Enhance your skills in data analysis, process improvement, and project management through on-the-job training, workshops, and e-learning resources.
Leadership Development: Develop your leadership skills through mentoring, coaching, and team-building exercises.
Industry Knowledge: Stay up-to-date with industry trends, best practices, and emerging technologies in operations management and the sports betting or media industry.

📝 Enhancement Note: The Forecasting & Capacity Planning Manager role presents numerous challenges and growth opportunities for the right candidate. This role requires a strong background in operations management, data analysis, and stakeholder communication to succeed in a fast-paced, dynamic environment.

💡 Interview Preparation

Technical Questions:

Demand Forecasting: Can you describe your experience with demand forecasting techniques and models? How have you used data and analytics to inform resource allocation and business decision-making?
Capacity Planning: Can you discuss your approach to capacity planning and optimization? How have you ensured operational efficiency and met business objectives in your previous roles?
Resource Allocation: Can you provide an example of a time when you had to allocate resources effectively to balance workloads, minimize waste, and maximize productivity? What was the outcome, and what did you learn from the experience?
Stakeholder Management: Can you describe a situation where you had to manage relationships with multiple stakeholders to align resources with business strategy and ensure operational excellence? How did you approach this challenge, and what was the outcome?

Company & Culture Questions:

Company Culture: How would you describe Genius Sports' company culture, and how does it align with your personal values and work style?
Team Dynamics: Can you discuss your experience working in a collaborative, cross-functional team environment? How have you contributed to a positive team culture and fostered a spirit of continuous learning and improvement?
Industry Trends: How do you stay up-to-date with industry trends and best practices in operations management and the sports betting or media industry? How have you applied this knowledge to drive operational excellence in your previous roles?

Portfolio Presentation Strategy:

Data Visualization: Use data visualization tools to illustrate your analysis and findings, making complex information easy to understand and interpret.
Storytelling: Craft a compelling narrative around your portfolio projects, highlighting your problem-solving approach, data-driven decision-making, and impact on operational efficiency and growth.
Case Studies: Prepare case studies that demonstrate your experience in demand forecasting, capacity planning, and resource optimization, focusing on specific challenges, solutions, and outcomes.

📝 Enhancement Note: The interview process for the Forecasting & Capacity Planning Manager role is designed to assess your technical skills, problem-solving abilities, and cultural fit. Be prepared to discuss your past experiences and achievements in detail and provide specific examples of your impact on operational efficiency and growth.

📌 Application Steps

To apply for this Forecasting & Capacity Planning Manager position:

Submit your application through the application link provided in the job listing.
Prepare your portfolio by highlighting your experience in demand forecasting, capacity planning, and resource optimization. Include data visualizations, charts, and graphs to illustrate your analysis and findings.
Tailor your resume to emphasize your relevant skills and achievements in operations management, data analysis, and stakeholder communication.
Research Genius Sports and the sports betting or media industry to demonstrate your understanding of the company's business and growth prospects.
Prepare for the interview process by brushing up on your knowledge of demand forecasting techniques, capacity planning models, and resource allocation strategies. Familiarize yourself with Genius Sports' business and industry trends, and prepare questions to ask the interview panel about the company's operations, culture, and growth prospects.

📝 Enhancement Note: The application process for the Forecasting & Capacity Planning Manager role is designed to assess your technical skills, problem-solving abilities, and cultural fit. By following these steps and preparing thoroughly, you'll increase your chances of success in the interview process and secure your dream job at Genius Sports.

Forecasting & Capacity Planning Manager