📍 Job Overview

• Job Title: Field Technician Turn
• Company: AMH
• Location: Indianapolis, IN
• Job Type: Full-Time
• Category: Maintenance & Operations
• Date Posted: June 27, 2025
• Experience Level: 2-5 years
• Remote Status: On-site

🚀 Role Summary

• Maintain property inventory and uphold quality standards through tenant turns and move-out inspections.
• Coordinate tenant move-out processes and oversee contractor work to ensure it meets company standards.
• Troubleshoot and perform self-work at properties using appropriate tools and ladders, following established processes and guidelines.
• Provide excellent customer service and communication with tenants and contractors.

📝 Enhancement Note: This role is critical for ensuring the smooth operation and high-quality standards of AMH's single-family rental properties. The Field Technician Turn plays a vital part in maintaining tenant satisfaction and preserving property value.

💻 Primary Responsibilities

• Property Maintenance: Conduct tenant turns, move-out inspections, and oversee contractor work to maintain property inventory to AMH's standards.
• Tenant Move-Out Coordination: Manage tenant move-out processes, including physical move-outs, key exchanges, property condition assessments, and report completion.
• Contractor Work Inspection: Inspect work completed by contractors to ensure it meets specifications and AMH's standards.
• Eviction Support: Attend eviction property set outs and eviction hearings as needed.
• Troubleshooting & Self-Work: Perform self-work at properties using appropriate tools and ladders, following established processes and guidelines. Provide troubleshooting support for plumbing, garage door, irrigation, and electrical issues.
• Safety & Communication: Exercise discretion and independent judgment, work in a team environment, pay close attention to details, and adapt to a changing environment. Maintain excellent verbal and written communication skills.

📝 Enhancement Note: The Field Technician Turn role requires a strong focus on customer service, attention to detail, and the ability to multitask and prioritize tasks effectively. Strong communication skills are essential for coordinating with tenants, contractors, and the AMH team.

🎓 Skills & Qualifications

Education: High School diploma/GED is preferred, and an Associate degree or technical training certification is a plus.

Experience: Minimum two years of experience in Residential/Property Maintenance or related field is required, or five years of experience in lieu of education.

Required Skills:

• Familiarity with basic hand tools and power tools
• Experience with an Apple iPad, HVAC, Resco, and CRM (preferred)
• Valid driver's license
• Universal EPA Certification or HVAC Type II Certification (preferred)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of occupational hazards and safety methods (OSHA)
• Excellent verbal and written communication, time management, and problem-solving skills
• Ability to physically maneuver 300 lbs., lift/carry 75 pounds to waist height, 75 pounds to shoulder height, 20 pounds above the head, and climb ladders (A-frame and extension ladders)

Preferred Skills:

• Bilingual or multilingual abilities
• Experience with single-family rental properties or homebuilding
• Familiarity with property management software and systems

📝 Enhancement Note: Candidates with relevant experience in residential maintenance, customer service, or a related field will be well-suited for this role. Familiarity with AMH's property management systems and processes will be beneficial but not required.

📊 Web Portfolio & Project Requirements (N/A for this role)

💵 Compensation & Benefits

Salary Range: The anticipated pay range/scale for this position is $35,000 - $45,000 per year. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Dependent Savings Accounts
• 401(k) with company matching contributions
• Employee Stock Purchase Plan
• Tuition Reimbursement Program
• 9 paid holidays per year
• Paid Time Off (PTO) accrual at a rate of 0.0577 hours per hour worked, up to a maximum of 120 hours per year

📝 Enhancement Note: AMH offers a comprehensive benefits package that includes medical, dental, and vision insurance, as well as retirement and education assistance programs. The company also provides paid time off and holidays to support work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: AMH is a leading single-family rental company and homebuilder, recognized as a top employer by Fortune and Great Place To Work®. The company focuses on simplifying the leasing experience for residents through professional management and maintenance support.

Company Size: AMH has grown to become one of the leading single-family rental companies and homebuilders in the country, with a significant presence in multiple states.

Founded: 2012

Team Structure:

• The Field Technician Turn role reports directly to the Property Management team.
• This role works closely with tenants, contractors, and other maintenance team members to ensure property inventory meets AMH's high-quality standards.

Development Methodology: AMH follows established processes and guidelines for property maintenance, tenant turn, and move-out procedures. The company emphasizes customer service, attention to detail, and efficient task management.

Company Website: AMH

📝 Enhancement Note: AMH's company culture emphasizes customer service, attention to detail, and efficient task management. The company values its employees and offers a comprehensive benefits package to support their well-being and professional growth.

📈 Career & Growth Analysis

Maintenance Career Level: The Field Technician Turn role is an entry to mid-level position within AMH's maintenance team. This role provides an opportunity to gain experience in residential maintenance, tenant relations, and property management.

Reporting Structure: This role reports directly to the Property Management team and works closely with tenants, contractors, and other maintenance team members.

Technical Impact: The Field Technician Turn plays a crucial role in maintaining AMH's property inventory and upholding the company's high-quality standards. This role directly impacts tenant satisfaction, property value, and the overall success of AMH's single-family rental business.

Growth Opportunities:

• Career Progression: With experience and strong performance, Field Technician Turns may advance to senior maintenance roles, such as Maintenance Supervisor or Maintenance Manager.
• Technical Skill Development: This role offers opportunities to develop skills in residential maintenance, property management, and customer service. Employees may also have the chance to learn and utilize new tools and technologies as the company grows and evolves.
• Leadership Potential: As Field Technician Turns gain experience and demonstrate strong leadership skills, they may have the opportunity to mentor new team members, lead projects, or take on additional responsibilities within the maintenance team.

📝 Enhancement Note: AMH offers opportunities for career progression and skill development within its maintenance team. Field Technician Turns who demonstrate strong performance and leadership potential may have the chance to advance to senior roles or take on additional responsibilities within the team.

🌐 Work Environment

Office Type: AMH's work environment is primarily on-site, with Field Technician Turns spending most of their time at rental properties and working directly with tenants and contractors.

Office Location(s): Indianapolis, IN

Workspace Context:

• Property Maintenance: Field Technician Turns work primarily at AMH's single-family rental properties, performing maintenance tasks and coordinating with tenants and contractors.
• Office Interaction: This role requires regular communication with the Property Management team, as well as other maintenance team members, to ensure property inventory meets AMH's high-quality standards.
• Work Schedule: Field Technician Turns typically work a standard full-time schedule, with some flexibility to accommodate tenant and contractor availability.

Work Schedule: Field Technician Turns typically work a standard full-time schedule, with some flexibility to accommodate tenant and contractor availability.

📝 Enhancement Note: AMH's work environment is primarily on-site, with Field Technician Turns spending most of their time at rental properties and working directly with tenants and contractors. This role requires strong communication skills, attention to detail, and the ability to multitask and prioritize tasks effectively.

📄 Application & Technical Interview Process (N/A for this role)

🛠 Technology Stack & Web Infrastructure (N/A for this role)

👥 Team Culture & Values

Maintenance Values:

• Customer Focus: AMH prioritizes excellent customer service and tenant satisfaction. Field Technician Turns are expected to maintain open lines of communication with tenants and address their concerns promptly and professionally.
• Attention to Detail: This role requires a strong focus on detail to ensure property inventory meets AMH's high-quality standards and to identify and address maintenance issues efficiently.
• Efficiency & Multitasking: Field Technician Turns must be able to multitask and prioritize tasks effectively to manage their workload and maintain property inventory efficiently.
• Safety & Compliance: AMH emphasizes safety and compliance with industry standards and regulations. Field Technician Turns are expected to follow established processes and guidelines and maintain a safe work environment.

Collaboration Style:

• Teamwork: Field Technician Turns work closely with tenants, contractors, and other maintenance team members to ensure property inventory meets AMH's high-quality standards.
• Communication: This role requires strong verbal and written communication skills to coordinate with tenants, contractors, and the AMH team effectively.
• Problem-Solving: Field Technician Turns must be able to identify and address maintenance issues efficiently, often working independently to resolve problems and maintain property inventory.

📝 Enhancement Note: AMH's maintenance team values customer focus, attention to detail, efficiency, and safety. Field Technician Turns are expected to work collaboratively with tenants, contractors, and the AMH team to maintain property inventory and uphold the company's high-quality standards.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Property Maintenance: Field Technician Turns must be able to identify and address maintenance issues efficiently, often working independently to resolve problems and maintain property inventory.
• Tenant Relations: This role requires strong communication skills and the ability to manage tenant expectations and address their concerns promptly and professionally.
• Safety & Compliance: AMH emphasizes safety and compliance with industry standards and regulations. Field Technician Turns are expected to follow established processes and guidelines and maintain a safe work environment.

Learning & Development Opportunities:

• Technical Skill Development: This role offers opportunities to develop skills in residential maintenance, property management, and customer service. Employees may also have the chance to learn and utilize new tools and technologies as the company grows and evolves.
• Career Progression: With experience and strong performance, Field Technician Turns may advance to senior maintenance roles, such as Maintenance Supervisor or Maintenance Manager.
• Leadership Potential: As Field Technician Turns gain experience and demonstrate strong leadership skills, they may have the opportunity to mentor new team members, lead projects, or take on additional responsibilities within the maintenance team.

📝 Enhancement Note: AMH offers opportunities for career progression and skill development within its maintenance team. Field Technician Turns who demonstrate strong performance and leadership potential may have the chance to advance to senior roles or take on additional responsibilities within the team.

💡 Interview Preparation

Application & Interview Process (N/A for this role)

Portfolio Presentation Strategy (N/A for this role)

Technical Challenge Preparation (N/A for this role)

ATS Keywords (N/A for this role)

📌 Application Steps

To apply for this Field Technician Turn position at AMH:

1. Submit your application through the application link provided.
2. Tailor your resume to highlight relevant experience in residential maintenance, customer service, or a related field.
3. Prepare for the interview by researching AMH's company culture, property management processes, and maintenance best practices.
4. Be ready to discuss your relevant experience, skills, and how you can contribute to AMH's maintenance team and property inventory standards.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.