📍 Job Overview

• Job Title: Field Technician Maintenance
• Company: AMH
• Location: Nashville, TN
• Job Type: Full-Time
• Category: Maintenance & Facilities
• Date Posted: June 27, 2025
• Experience Level: 2-5 years
• Remote Status: On-site

🚀 Role Summary

• Maintain and repair AMH properties to ensure functionality and safety for residents
• Troubleshoot and resolve various issues, including plumbing, electrical, HVAC, and structural repairs
• Collaborate with vendors and tenants to address maintenance needs and ensure satisfaction
• Contribute to a clean and safe work environment by maintaining equipment and tools

📝 Enhancement Note: This role requires a strong hands-on skillset, with a focus on problem-solving and attention to detail. The ideal candidate will have experience in residential maintenance and a commitment to customer service.

💻 Primary Responsibilities

• Troubleshooting & Repairs: Diagnose and resolve issues with water heaters, plumbing, garage doors, irrigation systems, and electrical components
• Home Maintenance: Perform various repairs, such as carpentry, drywall, roofing, and fencing tasks, to maintain the condition of AMH homes
• HVAC System Management: Ensure HVAC systems are operational and perform regular tune-ups to maintain optimal performance
• Equipment Maintenance: Keep all equipment clean, orderly, and functional to support efficient maintenance operations
• Mobile Work Orders: Update and complete mobile work orders received from the maintenance center within the given timeframe
• Vendor & Tenant Interaction: Regularly engage with vendors and tenants to address maintenance needs and ensure satisfaction

📝 Enhancement Note: This role requires a diverse skillset and the ability to multitask. Candidates should be comfortable working independently and in a team environment, with a strong focus on customer service and attention to detail.

🎓 Skills & Qualifications

Education: High School diploma or GED is preferred, with an Associate degree or technical training certification being a plus

Experience: Minimum of two years of experience in residential or property maintenance, or five years of experience in lieu of education

Required Skills:

• Valid driver's license
• Familiarity with basic hand tools and power tools
• Experience with an Apple iPad and HVAC systems (preferred)
• Universal EPA Certification or HVAC Type II Certification (required in applicable states)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of occupational hazards and safety methods (OSHA)
• Excellent verbal and written communication, time management, and problem-solving skills
• Ability to multitask, exercise discretion and independent judgment, work in a team environment, pay close attention to details, and adapt to a changing environment
• Proficiency in English, basic measurement and calculations, and the ability to physically maneuver 300 lbs.
• Comfortable lifting/carrying: 75 pounds to waist height, 75 pounds to shoulder height, 20 pounds above the head
• Capable to operate a motor vehicle and climb ladders (A-frame and extension ladders) to perform tasks such as tree trimming and removal of debris and leaves from roof gutters

Preferred Skills:

• Experience in a similar role or related field
• Knowledge of residential maintenance best practices
• Familiarity with property management software

📝 Enhancement Note: Candidates with relevant experience in residential maintenance or a related field, as well as those with a strong commitment to customer service and attention to detail, are encouraged to apply.

📊 Maintenance Portfolio & Project Requirements

Portfolio Essentials:

• Documented examples of completed maintenance projects, highlighting troubleshooting, repair, and installation processes
• Before-and-after photos or videos demonstrating the impact of maintenance work on property condition and functionality
• Testimonials or reviews from satisfied tenants or vendors, if available

Technical Documentation:

• Detailed maintenance reports, including diagnostic information, repair steps, and resolution outcomes
• Records of equipment maintenance and calibration, demonstrating a commitment to preventive maintenance practices
• Documentation of safety procedures and protocols followed during maintenance tasks

📝 Enhancement Note: Candidates should focus on demonstrating their problem-solving skills, attention to detail, and commitment to customer service in their portfolio. Highlighting any experience with AMH-specific equipment or systems would be beneficial.

💵 Compensation & Benefits

Salary Range: The anticipated pay range/scale for this position is not explicitly stated. However, based on industry standards for residential maintenance technicians in the Nashville, TN area, the estimated salary range is $35,000 - $45,000 per year.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Dependent Savings Accounts
• 401(k) with company matching contributions
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Paid Holidays (9 per year)
• Paid Time Off (accrued at a rate of 0.0577 hours per hour worked, up to a maximum of 120 hours per year)

📝 Enhancement Note: While the salary range is not explicitly stated, the provided benefits package is comprehensive and competitive for the residential maintenance industry. Candidates should research industry standards and cost of living in Nashville, TN to evaluate the estimated salary range.

🎯 Team & Company Context

🏢 Company Culture

Industry: AMH is a leading single-family rental company and homebuilder, recognized as a top employer by Fortune and Great Place To Work®. The company focuses on simplifying the experience of leasing a home through professional management and maintenance support.

Company Size: AMH has grown to become one of the leading single-family rental companies and homebuilders in the country, with a significant presence in the Nashville, TN area. This size allows for opportunities for career growth and development within the maintenance team.

Founded: AMH was founded in 2012, with a mission to provide professional management and maintenance support for single-family rental properties.

Team Structure:

• The maintenance team consists of field technicians, maintenance coordinators, and maintenance managers, working together to ensure the functionality and condition of AMH properties
• The team follows a structured reporting hierarchy, with clear lines of communication and accountability
• Collaboration with other departments, such as leasing, marketing, and customer service, is essential to ensure tenant satisfaction and property management success

Development Methodology:

• AMH follows a structured maintenance program, with preventive maintenance schedules and responsive repair services to ensure the optimal performance and longevity of properties
• The maintenance team uses mobile work orders and an Apple iPad-based system to track and manage maintenance tasks efficiently
• Regular team meetings and training sessions are held to ensure consistent communication, skill development, and best practice implementation

Company Website: AMH Website

📝 Enhancement Note: AMH's company culture emphasizes professionalism, customer service, and continuous improvement. The maintenance team plays a crucial role in upholding the company's reputation and ensuring tenant satisfaction.

📈 Career & Growth Analysis

Maintenance Technician Career Level: This role is an entry- to mid-level position within the maintenance team, focusing on hands-on maintenance and repair tasks. The ideal candidate will have 2-5 years of experience in residential maintenance or a related field.

Reporting Structure: The Field Technician Maintenance reports directly to the Maintenance Coordinator or Maintenance Manager, depending on the specific property or region.

Technical Impact: The Field Technician Maintenance plays a critical role in ensuring the functionality and condition of AMH properties, directly impacting tenant satisfaction and property value.

Growth Opportunities:

• Promotion to Maintenance Coordinator: With experience and demonstrated leadership skills, Field Technician Maintenance can advance to a Maintenance Coordinator role, overseeing a team of field technicians and managing maintenance operations for a portfolio of properties
• Cross-training and Skill Development: AMH offers opportunities for cross-training and skill development, allowing maintenance technicians to expand their expertise and explore new career paths within the company
• Career Transition to Other Departments: With experience and a strong performance record, maintenance technicians may have the opportunity to transition to other departments, such as leasing, marketing, or customer service, based on their interests and skills

📝 Enhancement Note: AMH offers career growth opportunities for motivated and skilled maintenance technicians, with a focus on promoting from within and providing ongoing training and development.

🌐 Work Environment

Office Type: AMH's maintenance team operates from various field locations, with a focus on on-site maintenance and repair tasks. The work environment is hands-on, with a strong emphasis on safety, efficiency, and customer service.

Office Location(s): Nashville, TN, with potential opportunities for travel to other AMH properties in the region

Workspace Context:

• Safety: AMH prioritizes safety in the work environment, with strict safety protocols and regular safety training to ensure the well-being of maintenance technicians and tenants
• Equipment & Tools: Maintenance technicians are provided with the necessary tools and equipment to perform their jobs effectively, including basic hand tools, power tools, and specialized equipment for specific maintenance tasks
• Collaboration: The maintenance team works closely with other departments, such as leasing, marketing, and customer service, to ensure tenant satisfaction and property management success

Work Schedule: The Field Technician Maintenance position typically requires a full-time work schedule, with the potential for overtime or on-call responsibilities during peak maintenance periods or emergencies. The work schedule may vary depending on the specific property or region.

📝 Enhancement Note: AMH's maintenance team operates in a dynamic and hands-on work environment, with a strong focus on safety, efficiency, and customer service. The work schedule may vary depending on the specific property or region, with the potential for overtime or on-call responsibilities during peak maintenance periods or emergencies.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or Video Screen: A brief phone or video call to discuss the candidate's experience, qualifications, and fit for the role
2. On-site Tour & Interview: A tour of the property or maintenance facility, followed by an in-depth interview to assess the candidate's technical skills, problem-solving abilities, and cultural fit
3. Background Check & Drug Test: A background check and drug test may be required as part of the hiring process, depending on the specific property or region

Portfolio Review Tips:

• Highlight completed maintenance projects, with a focus on troubleshooting, repair, and installation processes
• Include before-and-after photos or videos to demonstrate the impact of maintenance work on property condition and functionality
• Emphasize any experience with AMH-specific equipment or systems, if applicable
• Provide testimonials or reviews from satisfied tenants or vendors, if available

Technical Challenge Preparation:

• Familiarize yourself with common residential maintenance tasks and troubleshooting techniques
• Brush up on your knowledge of safety procedures and protocols, including OSHA guidelines
• Prepare for questions about your experience with tools, equipment, and maintenance best practices
• Research AMH's company culture and values to demonstrate your fit for the role and organization

ATS Keywords: Residential Maintenance, Field Technician, Property Maintenance, Troubleshooting, Repairs, HVAC, Plumbing, Electrical, Carpentery, Drywall, Roofing, Fencing, Safety, Customer Service, Teamwork, Attention to Detail, Adaptability

📝 Enhancement Note: The interview process for the Field Technician Maintenance role focuses on assessing the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should highlight their relevant experience, demonstrate their commitment to customer service, and showcase their attention to detail in their portfolio and interview preparation.

🛠 Technology Stack & Maintenance Tools

Maintenance Tools:

• Apple iPad (for mobile work orders and maintenance tracking)
• Basic hand tools and power tools (provided by AMH)
• Specialized equipment for specific maintenance tasks (provided by AMH)
• Property management software (for tracking maintenance tasks and tenant communication)

Safety Equipment:

• Personal Protective Equipment (PPE), including safety glasses, gloves, and hard hats
• Safety harnesses and fall protection equipment (for ladder and elevated work tasks)
• Respirators and other specialized safety equipment (for specific maintenance tasks)

📝 Enhancement Note: AMH provides the necessary tools and equipment for maintenance technicians to perform their jobs effectively and safely. Candidates should be familiar with basic hand tools, power tools, and safety procedures and protocols.

👥 Team Culture & Values

Maintenance Team Values:

• Safety: Prioritize the safety of maintenance technicians, tenants, and property assets through strict safety protocols and regular safety training
• Customer Service: Focus on tenant satisfaction and customer service, with a commitment to resolving maintenance issues promptly and professionally
• Teamwork: Collaborate with other maintenance technicians, vendors, and departments to ensure efficient and effective maintenance operations
• Continuous Improvement: Embrace a culture of continuous learning and improvement, with a commitment to staying up-to-date with industry best practices and emerging technologies

Collaboration Style:

• Cross-functional Collaboration: Work closely with other departments, such as leasing, marketing, and customer service, to ensure tenant satisfaction and property management success
• Teamwork: Collaborate with other maintenance technicians, vendors, and stakeholders to ensure efficient and effective maintenance operations
• Knowledge Sharing: Share maintenance best practices, troubleshooting techniques, and safety procedures with team members to promote continuous learning and improvement

📝 Enhancement Note: AMH's maintenance team values a strong commitment to safety, customer service, teamwork, and continuous improvement. Candidates should be prepared to demonstrate their commitment to these values in their portfolio and interview preparation.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Troubleshooting & Repair: Diagnose and resolve complex maintenance issues, requiring a strong problem-solving skillset and attention to detail
• Time Management: Balance multiple maintenance tasks and priorities, with a focus on efficient and effective time management
• Safety: Maintain a safe work environment, with a commitment to strict safety protocols and regular safety training
• Adaptability: Adapt to changing maintenance priorities, equipment, and property conditions, with a focus on continuous learning and improvement

Learning & Development Opportunities:

• On-the-Job Training: AMH offers on-the-job training and mentorship opportunities to help maintenance technicians develop their skills and advance their careers
• Industry Certifications: Pursue industry certifications, such as Universal EPA Certification or HVAC Type II Certification, to enhance your knowledge and expertise in residential maintenance
• Conferences & Workshops: Attend industry conferences and workshops to stay up-to-date with emerging technologies and best practices in residential maintenance

📝 Enhancement Note: The Field Technician Maintenance role presents technical challenges that require a strong problem-solving skillset, attention to detail, and commitment to safety and continuous improvement. AMH offers learning and development opportunities to help maintenance technicians grow their skills and advance their careers.

💡 Interview Preparation

Technical Questions:

• Troubleshooting & Repair: Describe a complex maintenance issue you've faced and how you resolved it, highlighting your problem-solving skills and attention to detail
• Safety: Explain your understanding of OSHA guidelines and how you apply them in your maintenance work
• Customer Service: Share an example of a time when you went above and beyond to ensure tenant satisfaction and customer service
• Time Management: Discuss your approach to balancing multiple maintenance tasks and priorities, with a focus on efficient and effective time management

Company & Culture Questions:

• Company Culture: Explain what you understand about AMH's company culture and how you would contribute to it as a Field Technician Maintenance
• Teamwork: Describe your experience working in a team environment and how you would collaborate with other maintenance technicians, vendors, and departments to ensure efficient and effective maintenance operations
• Continuous Improvement: Discuss your commitment to continuous learning and improvement, with a focus on staying up-to-date with industry best practices and emerging technologies

Portfolio Presentation Strategy:

• Portfolio Organization: Organize your portfolio to highlight completed maintenance projects, with a focus on troubleshooting, repair, and installation processes
• Before-and-After Photos/Videos: Include before-and-after photos or videos to demonstrate the impact of maintenance work on property condition and functionality
• Testimonials/Reviews: Provide testimonials or reviews from satisfied tenants or vendors, if available
• Safety Focus: Emphasize your commitment to safety in your portfolio, with a focus on strict safety protocols and regular safety training

📝 Enhancement Note: The interview process for the Field Technician Maintenance role focuses on assessing the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should highlight their relevant experience, demonstrate their commitment to customer service, and showcase their attention to detail in their portfolio and interview preparation.

📌 Application Steps

To apply for the Field Technician Maintenance position at AMH:

1. Submit your application through the application link provided in the job listing
2. Customize your resume to highlight your relevant experience, skills, and qualifications for the role
3. Prepare a portfolio showcasing completed maintenance projects, with a focus on troubleshooting, repair, and installation processes
4. Research AMH's company culture, values, and maintenance best practices to demonstrate your fit for the role and organization
5. Prepare for the interview process, including phone or video screens, on-site tours, and technical assessments

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with AMH before making application decisions.