Field Technician (Mechanic) (Pump, Power & HVAC)
📍 Job Overview
- Job Title: Field Technician (Mechanic) (Pump, Power & HVAC)
- Company: EquipmentShare
- Location: Boise, ID (Advanced Solutions)
- Job Type: On-site
- Category: Field Service & Maintenance
- Date Posted: June 20, 2025
- Experience Level: Intermediate (2-5 years)
- Remote Status: On-site
🚀 Role Summary
- Key Responsibilities: Maintain and repair Pump, Power & HVAC equipment, utilizing technology to manage work orders and diagnose issues. Travel to customer job sites for preventive maintenance and repairs, ensuring safe job practices are followed.
💻 Primary Responsibilities
-
Equipment Maintenance & Repair:
- Perform preventive maintenance and repairs on power generators, diesel engines, electrical distribution equipment, HVAC equipment, and oil-free air compressors.
- Troubleshoot equipment failures at the shop and on customer locations, and handle the repairs.
- Work individually or with another technician(s) to set up and operate equipment at the shop and on customer sites.
-
Work Order Management:
- Use technology (laptops and tablets) to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
- Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis.
-
Customer Service & Support:
- Provide superior customer service and communication skills to ensure customer satisfaction.
- Assist with pick-up and delivery of equipment and parts.
-
Teamwork & Training:
- Assist in the training of lower level technicians as needed.
- Collaborate with the team to ensure equipment is maintained and repaired efficiently.
🎓 Skills & Qualifications
Education: High school diploma, trade school certificate preferred.
Experience: Experience in field service, maintenance, and repair preferred. Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle.
Required Skills/Abilities:
- Must own tools applicable to the position.
- Advanced mechanical aptitude and working knowledge of tools.
- Experience working on power generators and/or commercial HVAC equipment, performing inspections, maintenance, and repairs.
- Experience with calculating nominal and effective tonnage and/or kW requirements, along with reading and knowing schematics.
- Superior customer service, teamwork, and verbal/written communication skills.
- Ability to use technology (laptops and tablets) comfortably.
Preferred Skills:
- Knowledge of OSHA requirements.
- Experience with calculating nominal and effective tonnage and/or kW requirements, along with reading and knowing schematics.
📊 Work Environment & Benefits
Office Type: On-site, with travel to customer job sites.
Office Location(s): Boise, ID (Advanced Solutions)
Workspace Context:
- Work in a shop environment, with access to various tools and equipment.
- Work outdoors at customer job sites, with potential exposure to various weather conditions.
- Collaborate with other technicians and team members to ensure equipment is maintained and repaired efficiently.
Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours. On call during the weekend only in special circumstances.
Benefits:
- Competitive salary.
- Medical, dental, and vision benefits coverage for full-time employees.
- Generous paid time off (PTO) plus company-paid holidays.
- 401(k) and company match.
- Annual tool and boot reimbursements for those in applicable jobs.
- Fitness membership stipends plus seasonal and year-round wellness challenges.
- Company-sponsored events (annual family gatherings, food truck nights, and more). Monthly family dinner nights.
- Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
- Opportunities for career advancement and professional development.
- Access to industry-leading diagnostic tools.
Physical Requirements:
- Must be able to move, stand, stoop, and bend freely.
- Must be able to lift up to 50 pounds at times.
- Field technicians may be required to be clean-shaven in order to enter worksites for EquipmentShare customers who have this requirement.
- This is a safety-sensitive position, and any offer of employment will be contingent on passing a 10-panel drug screen.
🛠 Technology Stack & Tools
- Diagnostic Tools: Industry-leading diagnostic tools provided by the company.
- Work Order Management: Technology (laptops and tablets) for creating, assigning, and monitoring work orders, tracking machine service intervals, ordering parts, and diagnosing issues.
📄 Application & Interview Process
Interview Process:
- Phone or video screening to assess communication skills and basic qualifications.
- In-person or virtual interview to discuss experience, skills, and fit for the role.
- Practical assessment or trial shift to evaluate hands-on skills and work ethic.
Application Tips:
- Highlight relevant experience working on power generators and HVAC equipment.
- Emphasize problem-solving skills and ability to work independently or in a team.
- Showcase customer service and communication skills.
- Prepare for questions about OSHA requirements and safety practices.
ATS Keywords: Field Technician, Mechanic, Pump, Power, HVAC, Maintenance, Repair, Customer Service, Teamwork, Communication, Troubleshooting, Preventive Maintenance, Safety Practices, OSHA, Field Service, EquipmentShare
🛡️ Challenges & Growth Opportunities
Technical Challenges:
- Troubleshooting and repairing various types of equipment in different environments.
- Working with diverse customers and understanding their unique needs and expectations.
- Keeping up with the latest industry trends and technologies.
Learning & Development Opportunities:
- Year-round company-provided OEM training.
- Opportunities for career advancement and professional development.
- Collaborating with other technicians and team members to learn and grow.
💡 Interview Preparation
Technical Questions:
- Describe your experience working on power generators and HVAC equipment. What specific tasks have you performed, and what challenges have you faced?
- How do you approach troubleshooting and repairing equipment? Can you walk us through your problem-solving process?
- Can you explain how you calculate nominal and effective tonnage and/or kW requirements? How do you apply this knowledge in your work?
Company & Culture Questions:
- Why are you interested in this role at EquipmentShare?
- How do you ensure excellent customer service, even in challenging situations?
- Can you describe a time when you worked collaboratively with a team to achieve a goal? What was the outcome?
Application Steps:
- Submit your application through the application link.
- Prepare a list of relevant experience and skills, highlighting your mechanical aptitude and experience working on power generators and HVAC equipment.
- Research EquipmentShare and the specific requirements of the role to ensure a strong application.
- Prepare for the interview process by practicing your problem-solving skills and brushing up on your knowledge of power generators and HVAC equipment.
📝 Enhancement Note: EquipmentShare is an Equal Opportunity Employer. They offer a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401(k) plan with company match. The company also provides annual tool and boot reimbursements, fitness membership stipends, and opportunities for career advancement and professional development. Field technicians may be required to be clean-shaven in order to enter worksites for EquipmentShare customers who have this requirement. This is a safety-sensitive position, and any offer of employment will be contingent on passing a 10-panel drug screen.
Application Requirements
Candidates must own applicable tools and have advanced mechanical aptitude with experience in power generators and HVAC equipment. A high school diploma is required, and a valid driver's license is necessary to operate company vehicles.