📍 Job Overview

Job Title: Field Technician III
Company: Nexus Water Group
Location: Covington, Louisiana, United States
Job Type: On-site
Category: Water & Wastewater Operations
Date Posted: 2025-06-11

🚀 Role Summary

Nexus Water Group, a leading regulated water and wastewater utility, is seeking a Field Technician III to join their team in Covington, Louisiana. This role involves performing routine checks and maintenance on water and wastewater facilities, ensuring compliance with permits, and responding to customer service calls. The ideal candidate will have experience in water and wastewater system operations, strong problem-solving skills, and a commitment to safety.

📝 Enhancement Note: This role is critical for maintaining the reliability and safety of water and wastewater systems, ensuring the well-being of the community.

💻 Primary Responsibilities

Facility Maintenance: Perform routine checks on water wells, lift stations, treatment plants, and other facilities to ensure they are functioning properly and comply with relevant permits.
Equipment Monitoring: Observe and monitor equipment and operations daily, assessing problems and diagnosing equipment failures as needed.
Customer Service: Respond to and investigate customer service calls, addressing any issues or concerns promptly and professionally.
Repair and Fabrication: Pull motors and pumps for repair and fabricate parts as necessary to maintain optimal facility performance.
Safety: Prioritize safety in all tasks, following established safety protocols and procedures to ensure a safe working environment.

📝 Enhancement Note: This role requires a strong commitment to safety, as well as the ability to work independently and make sound decisions under pressure.

🎓 Skills & Qualifications

Education:

High School Diploma or GED

Experience:

3 years of directly related experience in water and/or wastewater system operations, maintenance, customer service, and preference for experience operating back-hoe and/or track-hoe equipment.

Required Skills:

Water System Operations
Wastewater System Operations
Customer Service
Equipment Monitoring
Problem Diagnosis
Motor Repair
Pump Repair
Fabrication
Safety
Communication
Team Support
Quality Work

Preferred Skills:

Experience operating back-hoe and/or track-hoe equipment
Knowledge of TCEQ or NPDES permit requirements

📝 Enhancement Note: While not explicitly stated, a valid driver's license and the ability to obtain a TX - TCEQ Wastewater B certification are likely required for this role.

📊 Web Portfolio & Project Requirements (N/A - This role does not require a web portfolio)

💵 Compensation & Benefits

Salary Range: $45,000 - $55,000 per year (Estimated based on industry standards for Field Technicians in Louisiana)

Benefits:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Time Off (Vacation, Sick, and Holiday Pay)
Employee Assistance Program
Tuition Reimbursement
Employee Discounts

Working Hours: Full-time, typically 40 hours per week, with on-call rotations for emergency response.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards for Field Technicians in Louisiana. Actual compensation may vary based on factors such as experience, skills, and company policy.

🎯 Team & Company Context

Company Culture:

Nexus Water Group is locally led and managed, with a focus on delivering vital, safe, and reliable water and wastewater services to the communities they serve.
The company values connection, as reflected in their name, and strives to create a positive impact on the people, businesses, and communities they serve.

Team Structure:

Field Technicians report directly to the Operations Manager or Supervisor.
The team works closely with other departments, such as Customer Service and Maintenance, to ensure optimal system performance and customer satisfaction.

Development Methodology:

Nexus Water Group follows established safety protocols and procedures to ensure the well-being of their employees and the community.
The company emphasizes continuous learning and improvement, providing opportunities for employees to develop their skills and advance their careers.

Company Website: Nexus Water Group

📝 Enhancement Note: Nexus Water Group's company culture emphasizes connection and community impact, which is reflected in their commitment to delivering safe and reliable water and wastewater services.

📈 Career & Growth Analysis

Field Technician III Career Level:

Field Technicians III are responsible for performing routine checks and maintenance on water and wastewater facilities, ensuring compliance with permits, and responding to customer service calls.
They typically have 3-5 years of experience in water and wastewater system operations and maintenance.

Reporting Structure:

Field Technicians III report directly to the Operations Manager or Supervisor.
They collaborate with other departments, such as Customer Service and Maintenance, to ensure optimal system performance and customer satisfaction.

Technical Impact:

Field Technicians III play a crucial role in maintaining the reliability and safety of water and wastewater systems, ensuring the well-being of the community.
Their work directly impacts the quality of life for residents and businesses in the areas they serve.

Growth Opportunities:

Operations Supervisor: With experience and strong performance, Field Technicians III may advance to Operations Supervisor, overseeing a team of Field Technicians and ensuring the smooth operation of water and wastewater systems.
Maintenance Technician: Field Technicians with a strong background in equipment repair and maintenance may transition into a Maintenance Technician role, focusing on the upkeep and repair of water and wastewater facilities.

📝 Enhancement Note: Career growth opportunities for Field Technicians III may include advancing to Operations Supervisor or transitioning into a Maintenance Technician role, depending on the individual's skills and interests.

🌐 Work Environment

Office Type: On-site, with a focus on field-based work and minimal time spent in an office setting.

Office Location(s): Covington, Louisiana, United States

Workspace Context:

Field Technicians III spend the majority of their time working in the field, performing routine checks and maintenance on water and wastewater facilities.
They may occasionally work in an office setting to complete paperwork, attend meetings, or receive training.

Work Schedule: Full-time, typically 40 hours per week, with on-call rotations for emergency response. The work schedule may vary depending on the specific needs of the system and the community.

📝 Enhancement Note: The work environment for Field Technicians III is primarily field-based, with a focus on maintaining the reliability and safety of water and wastewater systems.

📄 Application & Technical Interview Process

Interview Process:

Application Review: Applicants' resumes and cover letters will be reviewed to ensure they meet the required qualifications.
Phone Screen: Candidates who pass the initial review will be contacted for a phone screen to discuss their qualifications and experience.
In-person Interview: Strong candidates will be invited for an in-person interview to discuss their fit for the role, their problem-solving skills, and their commitment to safety.
Background Check: Final candidates will undergo a background check and drug screening before being extended an offer.

Portfolio Review Tips (N/A - This role does not require a web portfolio)

Technical Challenge Preparation (N/A - This role does not involve technical challenges)

ATS Keywords:

Water System Operations
Wastewater System Operations
Customer Service
Equipment Monitoring
Problem Diagnosis
Motor Repair
Pump Repair
Fabrication
Safety
Communication
Team Support
Quality Work
TCEQ Permit
NPDES Permit
Back-hoe Equipment
Track-hoe Equipment

📝 Enhancement Note: The interview process for this role will focus on assessing candidates' problem-solving skills, commitment to safety, and fit for the team. Technical challenges are not applicable to this role.

🛠 Technology Stack & Web Infrastructure (N/A - This role does not involve web technologies or infrastructure)

👥 Team Culture & Values

Water Operations Values:

Safety: Prioritize the safety of employees, the community, and the environment in all tasks.
Reliability: Ensure the consistent and reliable performance of water and wastewater systems.
Customer Focus: Provide excellent customer service and address customer concerns promptly and professionally.
Continuous Improvement: Continuously seek opportunities to improve water and wastewater systems and processes.

Collaboration Style:

Field Technicians III work closely with other departments, such as Customer Service and Maintenance, to ensure optimal system performance and customer satisfaction.
They collaborate with their team to diagnose and resolve equipment failures, maintain facilities, and respond to customer service calls.

📝 Enhancement Note: Nexus Water Group's team culture emphasizes safety, reliability, customer focus, and continuous improvement, with a strong commitment to collaboration and customer satisfaction.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Permit Compliance: Ensure that water and wastewater facilities comply with relevant permits, such as TCEQ or NPDES, to maintain regulatory compliance and avoid penalties.
Emergency Response: Respond to and resolve equipment failures and other emergencies promptly and professionally to minimize system downtime and maintain customer satisfaction.
Weather-related Issues: Address weather-related issues, such as flooding or frozen pipes, to ensure the continued operation of water and wastewater systems.

Learning & Development Opportunities:

Training and Certification: Nexus Water Group offers training and certification opportunities to help employees develop their skills and advance their careers.
On-the-Job Experience: Field Technicians III gain valuable experience working in the field, diagnosing and resolving equipment failures, and maintaining water and wastewater facilities.
Mentorship: Experienced Field Technicians and other team members provide mentorship and guidance to help new employees develop their skills and integrate into the team.

📝 Enhancement Note: Field Technicians III face technical challenges related to permit compliance, emergency response, and weather-related issues. They have opportunities for learning and development through training, on-the-job experience, and mentorship.

💡 Interview Preparation

Technical Questions:

Safety Protocols: Describe your understanding of and commitment to safety protocols in water and wastewater system operations.
Problem Diagnosis: Walk us through a time when you diagnosed and resolved an equipment failure in the field.
Customer Service: Share an example of a time when you provided excellent customer service, addressing a customer concern promptly and professionally.

Company & Culture Questions:

Teamwork: Describe your experience working in a team environment, and how you have contributed to the success of your team.
Adaptability: Tell us about a time when you had to adapt to a significant change in your work environment or role. How did you handle this change, and what was the outcome?
Continuous Improvement: Share an example of a time when you identified an opportunity for improvement in a process or system, and how you implemented that improvement.

Portfolio Presentation Strategy (N/A - This role does not require a portfolio)

📝 Enhancement Note: Interview preparation for this role should focus on demonstrating strong problem-solving skills, commitment to safety, and fit for the team. Technical questions will assess candidates' understanding of safety protocols, problem diagnosis, and customer service.

📌 Application Steps

To apply for this Field Technician III position:

Submit your application through the Nexus Water Group careers portal.
Resume Customization: Tailor your resume to highlight your relevant experience in water and wastewater system operations, maintenance, customer service, and any experience operating back-hoe and/or track-hoe equipment.
Cover Letter: Write a compelling cover letter that demonstrates your commitment to safety, problem-solving skills, and fit for the team.
Company Research: Research Nexus Water Group and the local community to ensure you are a strong fit for the role and the company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and water operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Field Technician III