📍 Job Overview

• Job Title: Field Technician
• Company: TEKsystems
• Location: Winston-Salem, North Carolina, United States
• Job Type: On-site
• Category: Infrastructure & Support
• Date Posted: June 21, 2025
• Experience Level: Intermediate (2-5 years)
• Remote Status: On-site

🚀 Role Summary

• 📝 Enhancement Note: This role involves hands-on technical support and installation work, focusing on network cabling, wireless technologies, and PC/printer support. It requires a proactive, self-managed work style and strong communication skills to succeed in a multi-site support environment.

💻 Primary Responsibilities

• Install and maintain network cabling, fiber, wireless systems, PCs, and printers across multiple sites in the Carolinas.
• Support a wide range of users – from office staff to field operators – providing technical assistance and troubleshooting.
• Manage site installations, migrations, and troubleshooting across your assigned territory, working independently while staying connected with the team.
• Collaborate with the team to ensure consistent service quality and timely issue resolution.

🎓 Skills & Qualifications

Education:

• Relevant associate degree or equivalent experience in IT or a related field.

Experience:

• Proven experience (2-5 years) in infrastructure wiring, wireless networking, and technical support roles.

Required Skills:

• Network cabling – Cat5e, Cat6, fiber optics, and other network cable types.
• Wireless networking – Experience with access points (APs), VLANs, and switches.
• PC and printer support – Troubleshooting and maintenance of desktop and laptop computers, as well as printers and multifunction devices.
• Strong communication skills – Ability to explain technical concepts to non-technical users and collaborate effectively with the team.
• Self-managed work style – Ability to work independently and prioritize tasks in a multi-site environment.
• Clean driving record – Required for traveling between sites (company vehicle provided).

Preferred Skills:

• Active Directory – Experience with Active Directory environments and user management.
• Broader desktop support – Familiarity with various operating systems (Windows, macOS, Linux) and software applications.
• LAN/WAN and surveillance systems experience – Knowledge of local area networks, wide area networks, and surveillance systems.

📊 Web Portfolio & Project Requirements

• Portfolio Essentials:

  • Document your experience with network cabling, wireless technologies, and PC/printer support.
  • Highlight successful installations, migrations, and troubleshooting cases.
  • Include any relevant certifications or training courses completed.

• Technical Documentation:

  • Prepare a list of tools and software you've used for network configuration, troubleshooting, and documentation.
  • Include any relevant process documents or standard operating procedures you've developed or contributed to.

💵 Compensation & Benefits

Salary Range:

• The pay range for this position is $35.00 - $43.00 per hour.
• 📝 Enhancement Note: Salary estimates are based on regional market research for intermediate-level IT support roles in Winston-Salem, North Carolina.

Benefits:

• Medical, dental, and vision insurance
• Critical illness, accident, and hospital insurance
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Life insurance (voluntary life and AD&D for the employee and dependents)
• Short and long-term disability insurance
• Health spending account (HSA)
• Transportation benefits
• Employee assistance program
• Time off/leave (PTO, vacation, or sick leave)

🎯 Team & Company Context

🏢 Company Culture

Industry: TEKsystems is a leading provider of business and technology services, focusing on IT staffing solutions, talent management, and real-world application.

Company Size: TEKsystems is part of Allegis Group, a global staffing and solutions company with over 500,000 employees across the globe. This role offers opportunities for growth and career advancement within a large organization.

Founded: 1983 (TEKsystems); 1983 (Allegis Group)

Team Structure:

• The Field Technician role reports directly to the local team lead or manager.
• The team consists of other field technicians, support specialists, and team leads, working collaboratively to ensure consistent service quality and timely issue resolution.

Development Methodology:

• TEKsystems follows a structured approach to problem-solving, focusing on understanding user needs, identifying issues, and implementing effective solutions.
• The company encourages continuous learning and professional development, with opportunities for training and certification in relevant technologies.

Company Website: TEKsystems

📈 Career & Growth Analysis

Web Technology Career Level: This role is an intermediate-level position, focusing on hands-on technical support and installation work. It offers opportunities for growth and career advancement within the IT support and infrastructure field.

Reporting Structure: The Field Technician reports directly to the local team lead or manager, with opportunities for team leadership and mentoring roles as experience and skills develop.

Technical Impact: The Field Technician plays a critical role in ensuring the smooth operation of client networks and systems, directly impacting user productivity and overall business performance.

Growth Opportunities:

• Technical skill development – Expand your knowledge and expertise in network cabling, wireless technologies, and PC/printer support through hands-on experience and training opportunities.
• Team leadership – Demonstrate strong performance and take on additional responsibilities, such as mentoring junior team members or leading small project teams.
• Career progression – Pursue opportunities for career advancement within the IT support and infrastructure field, such as senior field technician, team lead, or management roles.

🌐 Work Environment

Office Type: On-site, with frequent travel between client sites across the Carolinas.

Office Location(s): Winston-Salem, North Carolina, with travel to other locations in the Carolinas as needed.

Workspace Context:

• On-site work environment – Collaborate with the team in the local office, with access to necessary tools and resources for supporting clients and managing projects.
• Client site environment – Work independently at client sites, ensuring a safe and efficient work environment while maintaining professionalism and adhering to client-specific guidelines.

Work Schedule:

• Full-time, with a standard workweek of 40 hours.
• 📝 Enhancement Note: The work schedule may vary depending on client needs and project demands, with the possibility of overtime or on-call rotations.

📄 Application & Technical Interview Process

Interview Process:

1. Phone or video screen – Discuss your experience, skills, and career goals with a TEKsystems recruiter.
2. Technical assessment – Complete a hands-on assessment or case study, demonstrating your technical skills and problem-solving abilities.
3. On-site or virtual interview – Meet with the local team lead or manager to discuss your fit for the role, team dynamics, and career growth opportunities.
4. Final evaluation – Based on your performance throughout the interview process, the team will make a hiring decision.

Portfolio Review Tips:

• Highlight your experience with network cabling, wireless technologies, and PC/printer support.
• Include any relevant certifications or training courses completed.
• Prepare a list of tools and software you've used for network configuration, troubleshooting, and documentation.

Technical Challenge Preparation:

• Brush up on your knowledge of network cabling, wireless technologies, and PC/printer support.
• Familiarize yourself with TEKsystems' structured approach to problem-solving and customer service.
• Prepare questions to ask the interviewer about the team, company culture, and career growth opportunities.

ATS Keywords:

• Network Cabling
• Wireless Technologies
• PC Support
• Printer Support
• Infrastructure Wiring
• Wireless Networking
• Technical Support
• Communication Skills
• Self-managed Work Style
• Driving Record
• Travel Willingness
• Active Directory
• Desktop Support
• LAN/WAN Experience
• Surveillance Systems Experience

📌 Application Steps

To apply for this Field Technician position:

1. Submit your application through the TEKsystems careers portal.
2. Tailor your resume to highlight your relevant experience with network cabling, wireless technologies, and PC/printer support.
3. Prepare for the technical assessment and interview by reviewing the role's requirements and brushing up on your technical skills.
4. Research TEKsystems and the local team to ensure a strong understanding of the company, its culture, and the opportunity this role presents.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.