Field Technician
π Job Overview
- Job Title: Field Technician
- Company: LinkUs Enterprises, LLC
- Location: Tuolumne County, California, United States
- Job Type: On-site
- Category: Field Technician
- Date Posted: August 2, 2025
- Experience Level: Entry-level to 2 years
- Remote Status: On-site
π Role Summary
- Install and service smart home and satellite technology in customer homes
- Troubleshoot and repair equipment, ensuring high-quality service standards
- Educate customers on products and recommend additional services
- Work flexible schedules, including weekends and holidays
- Drive to various job sites, with some being 30+ minutes away
π Enhancement Note: This role requires a strong customer focus, problem-solving skills, and the ability to work independently in various environments.
π» Primary Responsibilities
- Installation & Troubleshooting: Install and troubleshoot Dish services and Smart Home equipment (Nest, Google, Polk, etc.)
- Home Visits & Site Surveys: Perform home visits, site surveys, and ensure broadband connection quality
- Customer Education: Present product options and recommend additional services
- Maintenance & Repairs: Maintain high-quality service standards, performance metrics, and customer satisfaction
- Driving & Travel: Drive to various job sites, with some being 30+ minutes away
π Enhancement Note: This role involves physically demanding tasks, such as lifting up to 60 lbs and working in confined spaces (attics, crawlspaces, etc.). Candidates should be comfortable with tools, ladders, and outdoor work in all weather conditions.
π Skills & Qualifications
Education: High school diploma or equivalent; relevant certifications or training preferred but not required
Experience: No formal experience required; basic computer and electronics knowledge (A/V experience a plus)
Required Skills:
- Basic computer and electronics knowledge
- Comfortable with tools, ladders, crawlspaces, and outdoor work in all weather
- Ability to lift up to 60 lbs and work in confined spaces (attics, crawlspaces, etc.)
- Friendly, professional, and confident communicating with customers
- Willingness to learn and sell smart home upgrades and provide solutions on-site to customers
- Valid driverβs license & clean driving record
Preferred Skills:
- Experience in A/V installation or related fields
- Knowledge of smart home systems and satellite technology
- Strong sales skills and customer service experience
π Web Portfolio & Project Requirements
Portfolio Essentials:
- Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
Technical Documentation:
- Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
π Enhancement Note: While this role does not require a web portfolio, candidates should be prepared to demonstrate their technical skills and problem-solving abilities through hands-on examples or case studies during the interview process.
π΅ Compensation & Benefits
Salary Range: $20-$24/hr (base) + bonuses and sales incentives
Benefits:
- Paid, hands-on training and mentorship
- Company vehicle, fuel card, mobile device, uniforms, and tools provided
- Work with top brands: DISH Network, HughesNet, ADT, Nest, Google, and more
- Full benefits package: medical, dental, vision, life, disability, 401(k), PTO, and more
- Employee-Owned Company (ESOP): Build long-term wealth as we grow together
Working Hours: 40 hours per week, with flexible schedules including weekends and holidays
π Enhancement Note: The salary range provided is based on the information given in the job listing. However, regional adjustments and web technology industry benchmarks should be considered for a more accurate estimate.
π― Team & Company Context
π’ Company Culture
Industry: Telecommunications and technology services
Company Size: Medium-sized company with a focus on growth and employee development
Founded: Not specified in the job listing
Team Structure:
- Field Technicians report directly to the Field Operations Manager
- Collaborate with internal teams, such as Sales, Marketing, and Customer Support, to ensure customer satisfaction and product success
Development Methodology:
- Not specified in the job listing; however, candidates can expect a structured onboarding process and ongoing training to help them succeed in their role
Company Website: www.linkuscorp.com
π Enhancement Note: LinkUs Enterprises, LLC is an employee-owned company focused on providing top-notch service and cutting-edge technology solutions to its customers. The company values hard work, professionalism, and customer satisfaction, and offers opportunities for growth and development to its employees.
π Career & Growth Analysis
Web Technology Career Level: Entry-level to 2 years of experience; this role offers opportunities for career growth and advancement within the company
Reporting Structure: Field Technicians report directly to the Field Operations Manager, who oversees the day-to-day operations and performance of the field team
Technical Impact: Field Technicians play a crucial role in ensuring customer satisfaction and the successful implementation of smart home and satellite technology in customer homes. Their work directly impacts the company's reputation and growth potential.
Growth Opportunities:
- Top tier techs can make $35/hr or more with performance pay
- Opportunities for career advancement within the company, such as promotions to Field Operations Manager or other leadership roles
- Access to ongoing training and development opportunities to enhance technical skills and knowledge
π Enhancement Note: LinkUs Enterprises, LLC offers a clear path for career progression and growth within the company. Field Technicians who demonstrate strong performance and a commitment to customer satisfaction can expect to advance their careers and take on more responsibilities over time.
π Work Environment
Office Type: Not applicable for this role, as it is a field-based position
Office Location(s): Sonora, CA, with job sites located throughout the surrounding area
Workspace Context:
- Field Technicians work primarily in customer homes, installing and servicing smart home and satellite technology
- They may also work in the company's warehouse or office location for training, meetings, or other administrative tasks
- Field Technicians are provided with a company vehicle, fuel card, mobile device, uniforms, and tools to help them perform their job effectively
Work Schedule: 40 hours per week, with flexible schedules including weekends and holidays
π Enhancement Note: Field Technicians should expect to work in various environments, including customer homes, attics, crawlspaces, and outdoor settings. They should be comfortable with physically demanding tasks and working in all weather conditions.
π Application & Technical Interview Process
Interview Process:
- Online application review and initial screening
- Phone or video interview to assess communication skills and cultural fit
- In-person or virtual interview with the Field Operations Manager to discuss the role in more detail and assess technical skills
- Final decision and offer extension
Portfolio Review Tips:
- Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
Technical Challenge Preparation:
- Be prepared to demonstrate your technical skills and problem-solving abilities through hands-on examples or case studies
- Familiarize yourself with the company's products and services, as well as the smart home and satellite technology industry as a whole
- Prepare questions to ask the interviewer about the company, the role, and the team to show your interest and engagement
ATS Keywords: (Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects)
π Enhancement Note: The interview process for this role will focus on assessing the candidate's technical skills, problem-solving abilities, and customer service mindset. Candidates should be prepared to demonstrate their hands-on skills and provide examples of their experience working with customers and technology.
π Technology Stack & Web Infrastructure
Frontend Technologies: Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
Backend & Server Technologies: Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
Development & DevOps Tools: Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
π Enhancement Note: While this role does not involve web development or design, Field Technicians should be comfortable working with various tools and technologies to install, troubleshoot, and maintain smart home and satellite technology in customer homes.
π₯ Team Culture & Values
Web Development Values: Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
Collaboration Style:
- Field Technicians work independently in customer homes but collaborate with internal teams, such as Sales, Marketing, and Customer Support, to ensure customer satisfaction and product success
- They also work closely with the Field Operations Manager to maintain high-quality service standards and performance metrics
π Enhancement Note: LinkUs Enterprises, LLC values hard work, professionalism, and customer satisfaction. Field Technicians should expect to work in a collaborative and supportive environment where their contributions are valued and recognized.
β‘ Challenges & Growth Opportunities
Technical Challenges:
- Troubleshooting and repairing smart home and satellite technology in customer homes
- Working in various environments, including customer homes, attics, crawlspaces, and outdoor settings
- Physically demanding tasks, such as lifting up to 60 lbs and working in confined spaces (attics, crawlspaces, etc.)
- Working in all weather conditions and maintaining a professional demeanor at all times
Learning & Development Opportunities:
- Ongoing training and mentorship to enhance technical skills and knowledge
- Opportunities to learn about new products, services, and technologies as they become available
- Access to resources and materials to help Field Technicians stay up-to-date with industry trends and best practices
π Enhancement Note: Field Technicians should expect to face various challenges in their role, including physically demanding tasks, working in confined spaces, and troubleshooting complex technical issues. However, these challenges also present opportunities for growth and development, as Field Technicians can learn new skills and gain experience working with cutting-edge technology.
π‘ Interview Preparation
Technical Questions:
- Be prepared to discuss your experience working with smart home and satellite technology
- Demonstrate your problem-solving skills and ability to troubleshoot technical issues
- Showcase your customer service mindset and ability to communicate effectively with customers
- Prepare questions to ask the interviewer about the company, the role, and the team to show your interest and engagement
Company & Culture Questions:
- Research the company's products and services, as well as the smart home and satellite technology industry as a whole
- Prepare questions to ask the interviewer about the company's culture, values, and growth potential
- Consider how your personal values and career goals align with the company's mission and vision
Portfolio Presentation Strategy:
- Not applicable for this role, as it focuses on hands-on field work rather than web development or design projects
π Enhancement Note: The interview process for this role will focus on assessing the candidate's technical skills, problem-solving abilities, and customer service mindset. Candidates should be prepared to demonstrate their hands-on skills and provide examples of their experience working with customers and technology.
π Application Steps
To apply for this Field Technician position:
- Submit your application through the application link provided in the job listing
- Prepare for the interview process by researching the company, its products and services, and the smart home and satellite technology industry as a whole
- Demonstrate your technical skills and problem-solving abilities through hands-on examples or case studies
- Showcase your customer service mindset and ability to communicate effectively with customers
- Prepare questions to ask the interviewer about the company, the role, and the team to show your interest and engagement
β οΈ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have basic computer and electronics knowledge and be comfortable working outdoors in various weather conditions. A valid driver's license and the ability to lift up to 60 lbs are also required.