📍 Job Overview

Job Title: Heavy Equipment Field Technician (Mechanic)
Company: EquipmentShare
Location: Chandler, AZ
Job Type: On-site
Category: Field Technician / Mechanic
Date Posted: June 20, 2025
Experience Level: Intermediate (2-5 years)
Remote Status: On-site

🚀 Role Summary

Primary Responsibilities: Maintain and repair heavy equipment machinery and aerial lifts, utilizing technology to manage work orders and diagnose issues.
Key Skills: Mechanical aptitude, customer service, teamwork, communication, problem-solving, electrical, hydraulic, and diesel systems knowledge, safety practices, technology use, independent judgment, training, and documentation skills.

💻 Primary Responsibilities

🛠 Equipment Maintenance & Repair

Practice safe job practices for repairing equipment.
Use technology (laptops and tablets) comfortably to manage work orders, track machine service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools using a high degree of independent judgment.
Assist in the training of lower level technicians as needed.
Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis.
Assist with pick-up and delivery of equipment and parts.
Be knowledgeable of OSHA requirements (preferred).
Field Mechanic: When required, travel to customer job sites for repair/maintenance of rental or customer-owned equipment; must maintain service vehicle in a clean and professional manner.
Year-round company-provided OEM training.
Other duties, assigned as needed.

🎓 Skills & Qualifications

Education: High School diploma, Trade school certificate preferred.

Experience: Experience in field service, maintenance, and repair preferred.

Required Skills:

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment with an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal/written communication skills.

Physical Requirements:

Must be able to move, stand, stoop, and bend freely.
Must be able to lift up to 50 pounds at times.
Field Technicians may be required to be clean-shaven in order to enter worksites for EquipmentShare customers who have this requirement.
This is a safety-sensitive position, and any offer of employment will be contingent on passing a 10-panel drug screen.

💵 Compensation & Benefits

Salary Range: $45,000 - $60,000 per year (Estimated, based on regional market data for field technicians with 2-5 years of experience)

Benefits:

Monthly Family Dinner Night
Competitive compensation
Full medical, dental, and vision coverage for full-time employees
Generous PTO + paid holidays
401(k) + company match
Tool and boot reimbursements (role-dependent)
Gym membership stipend + wellness programs (earn PTO and prizes!)
Company events, food truck nights, and monthly team dinners
16 hours of paid volunteer time per year — give back to the community you call home
Career advancement, leadership training, and professional development opportunities
Access to industry-leading diagnostic tools

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction equipment rental and technology.

Company Size: Medium-sized (1,001-5,000 employees).

Founded: 2010.

Team Structure:

Field Technicians work closely with Branch Managers and other team members to ensure equipment is maintained and repaired efficiently.
The team uses proprietary technology to manage work orders, track machine service intervals, order parts, and diagnose issues.
The team is customer-focused, prioritizing safety and superior service.

Development Methodology:

EquipmentShare uses a proprietary T3 platform that supports field technicians, enabling them to work smarter, not harder.
The platform provides real-time information, allowing technicians to determine the root cause and corrective action for each issue quickly.
The company offers year-round OEM training to keep technicians up-to-date with the latest equipment and technologies.

Company Website: www.equipmentshare.com

📝 Enhancement Note: EquipmentShare's focus on technology and customer service sets it apart in the construction equipment industry. The company's commitment to investing in its employees' professional development and providing a positive work environment contributes to its success.

📈 Career & Growth Analysis

Web Technology Career Level: Intermediate Field Technician (Mechanic) - Responsible for maintaining and repairing heavy equipment machinery and aerial lifts, utilizing technology to manage work orders and diagnose issues.

Reporting Structure: Field Technicians report to Branch Managers and work closely with other team members to ensure equipment is maintained and repaired efficiently.

Technical Impact: Field Technicians play a critical role in ensuring that EquipmentShare's fleet is well-maintained, safe, and ready for customers. Their work directly impacts the company's ability to provide superior service and meet customer expectations.

Growth Opportunities:

Technical Skill Development: Field Technicians have the opportunity to work on the newest fleet in the industry and receive year-round OEM training, allowing them to develop their skills and advance their careers.
Leadership Potential: With experience, Field Technicians may have the opportunity to advance to roles such as Branch Manager or other leadership positions within the company.

📝 Enhancement Note: EquipmentShare's commitment to investing in its employees' professional development and providing growth opportunities makes it an attractive place for field technicians to build their careers.

🌐 Work Environment

Office Type: On-site, with a focus on a collaborative and customer-centric work environment.

Office Location(s): Chandler, AZ.

Workspace Context:

Field Technicians work in a dynamic and fast-paced environment, with a focus on safety, efficiency, and customer service.
The team uses proprietary technology to manage work orders, track machine service intervals, order parts, and diagnose issues, enabling them to work smarter, not harder.
Field Technicians have the opportunity to work on the newest fleet in the industry and receive year-round OEM training, allowing them to develop their skills and advance their careers.

Work Schedule: Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours (on call during the weekend only in special circumstances).

📝 Enhancement Note: EquipmentShare's focus on technology and customer service creates a unique and engaging work environment for field technicians. The company's commitment to investing in its employees' professional development and providing growth opportunities makes it an attractive place for field technicians to build their careers.

📄 Application & Technical Interview Process

Interview Process:

Process Step 1: Technical assessment of mechanical aptitude, electrical, hydraulic, and diesel systems knowledge, as well as problem-solving skills.
Process Step 2: Review of customer service, teamwork, and communication skills, as well as an assessment of the candidate's ability to work with technology.
Process Step 3: Assessment of the candidate's ability to work in a fast-paced and dynamic environment, with a focus on safety, efficiency, and customer service.
Process Step 4: Final evaluation of the candidate's fit with the company culture and potential for growth within the organization.

Portfolio Review Tips:

Portfolio Tip 1: Highlight any relevant experience in field service, maintenance, and repair, as well as any certifications or training related to heavy equipment machinery and aerial lifts.
Portfolio Tip 2: Demonstrate a strong understanding of safety practices, as well as the ability to work with technology to manage work orders and diagnose issues.
Portfolio Tip 3: Showcase any leadership or mentoring experience, as well as any examples of going above and beyond to provide superior customer service.

Technical Challenge Preparation:

Challenge Preparation 1: Brush up on mechanical aptitude, electrical, hydraulic, and diesel systems knowledge, as well as problem-solving skills.
Challenge Preparation 2: Familiarize yourself with EquipmentShare's proprietary T3 platform and be prepared to discuss how you would use it to manage work orders and diagnose issues.
Challenge Preparation 3: Prepare for a dynamic and fast-paced interview environment, with a focus on safety, efficiency, and customer service.

ATS Keywords: Heavy Equipment, Field Technician, Mechanic, Maintenance, Repair, Customer Service, Teamwork, Communication, Problem-Solving, Safety, Technology, Diesel, Hydraulic, Electrical, Aerial Lifts, OEM Training, Field Service, Documentation, Work Orders, Customer Expectations, EquipmentShare, T3 Platform.

📝 Enhancement Note: EquipmentShare's focus on technology and customer service creates a unique and engaging work environment for field technicians. The company's commitment to investing in its employees' professional development and providing growth opportunities makes it an attractive place for field technicians to build their careers.

🛠 Technology Stack & Web Infrastructure

Technology Stack:

Operating Systems: Windows (for proprietary T3 platform)
Hardware: Laptops and tablets for managing work orders and diagnosing issues
Software: Proprietary T3 platform for work order management, machine service interval tracking, part ordering, and diagnostic support
Diagnostic Tools: Industry-leading diagnostic tools for heavy equipment machinery and aerial lifts

Web Infrastructure:

Server Platforms: Not applicable (as this role focuses on field-based operations)
Databases: Not applicable (as this role focuses on field-based operations)
Infrastructure Tools: Not applicable (as this role focuses on field-based operations)

📝 Enhancement Note: EquipmentShare's proprietary T3 platform is a critical component of the field technician role, enabling technicians to work smarter, not harder, and providing real-time information to diagnose issues quickly and efficiently.

👥 Team Culture & Values

Web Development Values:

Customer Focus: EquipmentShare prioritizes customer service and safety above all else, ensuring that field technicians provide superior service and meet customer expectations.
Continuous Improvement: The company is committed to investing in its employees' professional development and providing growth opportunities, allowing field technicians to advance their careers and contribute to the company's success.
Collaboration: Field Technicians work closely with Branch Managers and other team members to ensure equipment is maintained and repaired efficiently, with a focus on safety, efficiency, and customer service.
Innovation: EquipmentShare's proprietary T3 platform enables field technicians to work smarter, not harder, and provides real-time information to diagnose issues quickly and efficiently.
Safety: Field Technicians prioritize safety in all aspects of their work, ensuring that equipment is maintained and repaired in accordance with industry best practices and OSHA requirements.

Collaboration Style:

Cross-Functional Integration: Field Technicians work closely with Branch Managers and other team members to ensure equipment is maintained and repaired efficiently, with a focus on safety, efficiency, and customer service.
Code Review Culture: Not applicable (as this role focuses on field-based operations)
Peer Programming Practices: Not applicable (as this role focuses on field-based operations)
Knowledge Sharing: Field Technicians share their knowledge and expertise with lower-level technicians and other team members, contributing to the company's overall success.
Continuous Learning: EquipmentShare offers year-round OEM training to keep technicians up-to-date with the latest equipment and technologies, allowing them to develop their skills and advance their careers.

📝 Enhancement Note: EquipmentShare's focus on customer service, continuous improvement, collaboration, innovation, and safety creates a unique and engaging work environment for field technicians. The company's commitment to investing in its employees' professional development and providing growth opportunities makes it an attractive place for field technicians to build their careers.

🌱 Challenges & Growth Opportunities

Technical Challenges:

Challenge 1: Working with a wide variety of heavy equipment machinery and aerial lifts, each with its unique set of systems and components.
Challenge 2: Diagnosing and repairing complex mechanical, electrical, hydraulic, and diesel systems using a high degree of independent judgment.
Challenge 3: Maintaining and repairing equipment in a dynamic and fast-paced environment, with a focus on safety, efficiency, and customer service.
Challenge 4: Utilizing technology to manage work orders, track machine service intervals, order parts, and diagnose issues, enabling technicians to work smarter, not harder.

Learning & Development Opportunities:

Learning Opportunity 1: Year-round OEM training to keep technicians up-to-date with the latest equipment and technologies, allowing them to develop their skills and advance their careers.
Learning Opportunity 2: On-the-job training and mentoring from experienced field technicians and Branch Managers, contributing to the company's overall success.
Learning Opportunity 3: Opportunities to advance to roles such as Branch Manager or other leadership positions within the company, as experience and skills develop.

📝 Enhancement Note: EquipmentShare's commitment to investing in its employees' professional development and providing growth opportunities makes it an attractive place for field technicians to build their careers. The company's focus on customer service, continuous improvement, collaboration, innovation, and safety creates a unique and engaging work environment for field technicians.

💡 Interview Preparation

Technical Questions:

Technical Question 1: Describe a complex mechanical, electrical, hydraulic, or diesel system issue you've encountered and how you diagnosed and repaired it.
Technical Question 2: How do you prioritize work orders and ensure that equipment is maintained and repaired efficiently, with a focus on safety, efficiency, and customer service?
Technical Question 3: Describe your experience with technology, and how you would use EquipmentShare's proprietary T3 platform to manage work orders and diagnose issues.

Company & Culture Questions:

Technical Question 4: How do you ensure that you provide superior customer service and meet customer expectations in a dynamic and fast-paced environment?
Technical Question 5: Describe your experience working in a team environment, and how you collaborate with other team members to ensure equipment is maintained and repaired efficiently.
Technical Question 6: How do you stay up-to-date with the latest equipment and technologies, and what role does continuous learning play in your professional development?

Portfolio Presentation Strategy:

Presentation Strategy 1: Highlight any relevant experience in field service, maintenance, and repair, as well as any certifications or training related to heavy equipment machinery and aerial lifts.
Presentation Strategy 2: Demonstrate a strong understanding of safety practices, as well as the ability to work with technology to manage work orders and diagnose issues.
Presentation Strategy 3: Showcase any leadership or mentoring experience, as well as any examples of going above and beyond to provide superior customer service.

📝 Enhancement Note: EquipmentShare's focus on customer service, continuous improvement, collaboration, innovation, and safety creates a unique and engaging work environment for field technicians. The company's commitment to investing in its employees' professional development and providing growth opportunities makes it an attractive place for field technicians to build their careers.

📌 Application Steps

To apply for this Heavy Equipment Field Technician (Mechanic) position:

Submit your application through the application link provided.
Prepare your resume, highlighting your relevant experience in field service, maintenance, and repair, as well as any certifications or training related to heavy equipment machinery and aerial lifts.
Prepare for the technical assessment, focusing on mechanical aptitude, electrical, hydraulic, and diesel systems knowledge, as well as problem-solving skills.
Familiarize yourself with EquipmentShare's proprietary T3 platform and be prepared to discuss how you would use it to manage work orders and diagnose issues.
Prepare for a dynamic and fast-paced interview environment, with a focus on safety, efficiency, and customer service.
Research EquipmentShare's company culture and values, and be prepared to discuss how you align with the company's commitment to customer service, continuous improvement, collaboration, innovation, and safety.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Field Technician