📍 Job Overview

Job Title: Fiber Network Field Technician
Company: Resolute Pros
Location: Indio, California, United States
Job Type: On-site, Full-time
Category: Network Infrastructure & Operations
Date Posted: June 30, 2025

🚀 Role Summary

Key Responsibilities: Expand fiber-optic networks, design and build infrastructure, connect customers, troubleshoot outages, and contribute to multiple aspects of the Internet business.
Key Skills: Troubleshooting, networking, cabling, router configuration, customer service, fiber optic technology, and construction experience.

📝 Enhancement Note: This role offers a unique opportunity for individuals interested in gaining hands-on experience and learning various aspects of the Internet business while working outdoors and expanding fiber networks.

💻 Primary Responsibilities

Network Expansion: Design, build, and operate fiber-optic networks in the field, bringing premium Internet service to customers.
Infrastructure Installation: Place new Outside Plant Infrastructure, including hardware and fiber cables.
Fiber Optic Splicing: Perform fiber optic splicing tasks to connect networks and customer homes.
Customer Connections: Connect new customer homes to the Internet and provide excellent customer service.
Field Data Gathering: Collect data and design new locations for network expansion.
Troubleshooting & Repair: Diagnose and repair outages, ensuring network reliability and customer satisfaction.

📝 Enhancement Note: This role requires a strong focus on problem-solving, customer service, and a willingness to work outdoors and flexible hours to maintain and expand the fiber network.

🎓 Skills & Qualifications

Education: High school diploma or equivalent; relevant certifications (e.g., FCC General Radiotelephone Operator License, Fiber Optic Association certifications) are a plus.

Experience: Entry-level to 2 years of experience in networking, telecommunications, or related fields. Construction experience is beneficial but not required.

Required Skills:

Troubleshooting and networking skills
Experience in handling cabling tasks
Proficiency in configuring routers
Strong customer service skills
Willingness to work outdoors and flexible hours, including weekends and holidays
Comfortable working at heights with ladders or bucket truck (training will be provided)

Preferred Skills:

Knowledge of fiber optic technology
Construction experience
Familiarity with network design and planning
Experience with GIS software and mapping tools

📝 Enhancement Note: Candidates with relevant certifications, construction experience, or familiarity with fiber optic technology will have an advantage in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in cabling, networking, or related fields through relevant projects or case studies.
Showcase problem-solving skills and customer service through examples of troubleshooting or repair work.
Highlight any experience with fiber optic technology, construction, or network design and planning.

Technical Documentation:

Provide detailed documentation of past projects, including network diagrams, cabling layouts, and troubleshooting steps.
Include any relevant certifications or training courses completed.

💵 Compensation & Benefits

Salary Range: $45,000 - $65,000 per year (based on experience and location)

Benefits:

Competitive salary and benefits package
Opportunities for career growth and specialization within the Internet business
Training and development opportunities to learn new skills and advance your career
A dynamic and expanding work environment with opportunities to work outdoors and in the field

Working Hours: Full-time, 40 hours per week; flexible hours, including weekends and holidays as needed

📝 Enhancement Note: The salary range provided is an estimate based on market research and industry standards for similar roles in the United States. Actual compensation may vary based on the candidate's experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: IT services, consulting, and outsourcing

Company Size: Medium to large-sized company with global operations

Founded: Not specified

Team Structure:

Field technicians responsible for network expansion and maintenance
Network engineers and architects designing and planning networks
Customer service representatives assisting customers with connectivity issues
Management and support teams providing resources and guidance to field technicians

Development Methodology:

Agile project management for network expansion and maintenance tasks
Collaborative team environment with opportunities for specialization and career growth

Company Website: Resolute Pros

📝 Enhancement Note: Resolute Pros is a leading IT services company offering end-to-end innovative solutions to help corporations leverage technologies, outperform their competition, and acquire sustainable growth. This role offers an opportunity to work for a growing company with a global presence and a focus on delivering world-class, secure, scalable, and reliable business systems.

📈 Career & Growth Analysis

Web Technology Career Level: Entry-level to mid-level field technician role with opportunities for career growth and specialization within the Internet business.

Reporting Structure: Field technicians report to field supervisors or team leads, who in turn report to network engineering and management teams.

Technical Impact: Field technicians play a crucial role in expanding and maintaining fiber-optic networks, directly impacting the company's ability to provide premium Internet service to customers.

Growth Opportunities:

Specialization in various aspects of the Internet business, such as network design, engineering, or customer service management
Career progression to field supervisor, team lead, or management positions
Opportunities to learn new skills and advance your career through training and development programs

📝 Enhancement Note: This role offers excellent opportunities for career growth and specialization within the Internet business. Field technicians can advance their careers by gaining experience in various aspects of the Internet business and pursuing relevant certifications or training programs.

🌐 Work Environment

Office Type: On-site, field-based work environment with opportunities to work outdoors and in the field

Office Location(s): Indio, California, United States

Workspace Context:

Field-based work environment with opportunities to work outdoors and in various locations
Collaborative team environment with opportunities for specialization and career growth
Opportunities to work with cutting-edge technology and contribute to the expansion of fiber-optic networks

Work Schedule: Full-time, 40 hours per week; flexible hours, including weekends and holidays as needed

📝 Enhancement Note: This role offers a unique work environment with opportunities to work outdoors and in the field, expanding fiber-optic networks and connecting customers to premium Internet service. Field technicians can expect a dynamic and expanding work environment with opportunities for career growth and specialization within the Internet business.

📄 Application & Technical Interview Process

Interview Process:

Phone or video screen to assess communication skills and fit for the role
Technical assessment to evaluate troubleshooting, networking, and cabling skills
Field demonstration or on-site visit to assess practical skills and fit for the role
Final interview with hiring manager or team lead to discuss career goals and expectations

Portfolio Review Tips:

Highlight relevant projects or case studies demonstrating experience in cabling, networking, or related fields
Showcase problem-solving skills and customer service through examples of troubleshooting or repair work
Include any relevant certifications or training courses completed

Technical Challenge Preparation:

Brush up on troubleshooting, networking, and cabling skills
Familiarize yourself with fiber optic technology and construction experience (if applicable)
Prepare for practical demonstrations or on-site visits to assess your skills and fit for the role

ATS Keywords: Troubleshooting, networking, cabling, router configuration, customer service, fiber optic technology, construction experience, field technician, network expansion, network maintenance, Internet service, premium Internet service, career growth, specialization, Internet business

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical skills, practical abilities, and fit for the role. Candidates should be prepared to demonstrate their experience in cabling, networking, or related fields, as well as their problem-solving skills and customer service abilities.

🛠 Technology Stack & Web Infrastructure

Networking Technologies:

Fiber optic technology
Routers and switches
Cabling and wiring standards (e.g., TIA/EIA-568, ANSI/TIA-1005)
Network design and planning tools (e.g., AutoCAD, Visio, or specialized GIS software)

Construction & Field Tools:

Ladders and bucket trucks
Splicing and termination equipment for fiber optic cables
Test equipment for troubleshooting and repair (e.g., optical time-domain reflectometers, cable testers)
GIS software and mapping tools for network design and planning

📝 Enhancement Note: This role requires experience with networking technologies, cabling, and fiber optic technology. Candidates should be familiar with relevant standards and tools for network design, planning, and maintenance.

👥 Team Culture & Values

Field Technician Values:

Strong work ethic and commitment to customer service
Problem-solving skills and a willingness to learn
Ability to work outdoors and in various locations
Comfortable working at heights with ladders or bucket truck
Willingness to work flexible hours, including weekends and holidays as needed

Collaboration Style:

Collaborative team environment with opportunities for specialization and career growth
Opportunities to work with cutting-edge technology and contribute to the expansion of fiber-optic networks
Supportive management and team leads providing resources and guidance to field technicians

📝 Enhancement Note: Field technicians play a crucial role in expanding and maintaining fiber-optic networks, working collaboratively with network engineering and management teams to provide premium Internet service to customers. This role offers opportunities to work with cutting-edge technology and contribute to the company's growth and success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Expanding fiber-optic networks in various locations and environments
Troubleshooting and repairing outages in real-time
Working outdoors and in various locations, including heights and challenging terrain
Keeping up with the latest technologies and industry best practices

Learning & Development Opportunities:

Gaining hands-on experience and training in various aspects of the Internet business
Pursuing relevant certifications or training programs to advance your career
Specializing in network design, engineering, or customer service management
Opportunities to learn from experienced team members and mentors

📝 Enhancement Note: This role offers numerous challenges and growth opportunities for field technicians looking to gain experience in the Internet business. Candidates should be prepared to work outdoors and in various locations, troubleshooting and repairing outages in real-time, and keeping up with the latest technologies and industry best practices.

💡 Interview Preparation

Technical Questions:

Troubleshooting and networking scenarios (e.g., cable faults, network connectivity issues)
Cabling and wiring standards (e.g., TIA/EIA-568, ANSI/TIA-1005)
Fiber optic technology and splicing procedures
Network design and planning tools (e.g., AutoCAD, Visio, or specialized GIS software)

Company & Culture Questions:

Why are you interested in this field technician role?
How do you stay up-to-date with the latest technologies and industry best practices?
Describe a challenging network issue you've faced and how you resolved it.
How do you ensure excellent customer service while working outdoors and in various locations?

Portfolio Presentation Strategy:

Highlight relevant projects or case studies demonstrating experience in cabling, networking, or related fields
Showcase problem-solving skills and customer service through examples of troubleshooting or repair work
Include any relevant certifications or training courses completed

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical skills, practical abilities, and fit for the role. Candidates should be prepared to demonstrate their experience in cabling, networking, or related fields, as well as their problem-solving skills and customer service abilities.

📌 Application Steps

To apply for this Fiber Network Field Technician position:

Submit your application through the application link provided.
Customize your resume and portfolio to highlight relevant experience in cabling, networking, or related fields.
Prepare for technical assessments and practical demonstrations or on-site visits to assess your skills and fit for the role.
Research the company and its mission to demonstrate your interest and commitment to the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Fiber Network Field Technician