📍 Job Overview

Job Title: Facilities Manager | Operations & Technical Support
Company: Lancashire County Council
Location: Preston, England, United Kingdom
Job Type: Full Time
Category: Facilities Management
Date Posted: 2025-08-08
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Lead and direct operational teams in facilities management to ensure compliance with legislative obligations and council requirements.
Develop and implement policies and procedures to enhance operational efficiency and safety across the managed property portfolio.
Utilize expertise in operational management of buildings to support the Principal Facilities Manager in managing the FM core business and corporate landlord responsibilities.
Contribute to the strategic direction of the FM Service as part of the Senior Management Team.

📝 Enhancement Note: This role requires a balance of strategic planning and hands-on management, with a focus on ensuring legislative compliance and improving operational efficiency.

💻 Primary Responsibilities

Strategic Leadership: Provide strategic leadership to FM operations teams in delivering a portfolio of corporate buildings that is fully compliant with legislative obligations, applicable standards, codes of practice, and with council requirements and procedures.
Improvement Initiatives: Lead or direct facilities related initiatives to realise improvements, efficiencies, or best practice in FM operations, compliance, health, safety, environment, and accessibility.
Risk Assessment: Lead on the development of risk assessments relative to fire safety, security, and health and safety generally, as required by relevant legislation.
Policy Development: Develop and implement robust policies, procedures, processes, instructions, and guidance as required to ensure continuous and consistent compliance with workplace and premises related legislative duties, with corporate health and safety guidance and premises management standards, and with industry best practice.
Security Management: Develop and implement physical security policies, protocols, and standard operating procedures, including emergency response procedures, to advance the safety and security of people, premises, and other assets, and of council services and business functions that are delivered from FM managed premises.
Asset Management: Lead on the integration of the Council's chosen Property Asset management System technology within FM Service operations to achieve strategic business objectives in relation to operational efficiency and premises compliance.
Compliance Monitoring: Comprehensively monitor, audit, and report on premises compliance across the FM managed property portfolio and provide assurance reports as required.

📝 Enhancement Note: This role involves a wide range of responsibilities, requiring a strong understanding of legislative compliance, operational management, and strategic planning in facilities management.

🎓 Skills & Qualifications

Education: A relevant degree or equivalent in a property discipline, or substantial vocational experience demonstrating professional growth and development through progressively demanding roles in facilities management or estates/property management.

Experience: Substantial experience in facilities management, estates/property management, or a related field, with a proven track record in developing and managing operational service delivery, including contract and project management.

Required Skills:

In-depth knowledge and extensive experience in applying relevant legislation and current standards in Facilities Management.
Proven track record in developing and managing operational service delivery, including contract and project management.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work under pressure and manage multiple priorities.

Preferred Skills:

Experience with Property Asset management systems.
Knowledge of local government procedures and regulations.
Experience in a similar role within the public sector.

📝 Enhancement Note: Candidates should have a strong background in facilities management, with a focus on legislative compliance, operational management, and strategic planning. Experience with Property Asset management systems and knowledge of local government procedures would be beneficial.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in facilities management, with a focus on legislative compliance, operational management, and strategic planning.
Showcase examples of successful contract and project management in facilities management.
Highlight any experience with Property Asset management systems and local government procedures.

Technical Documentation:

Provide examples of risk assessments, policies, and procedures developed to ensure legislative compliance and improve operational efficiency.
Demonstrate experience in monitoring and auditing premises compliance across a managed property portfolio.

📝 Enhancement Note: While this role does not require a traditional web portfolio, candidates should be prepared to provide evidence of their experience and achievements in facilities management, with a focus on legislative compliance, operational management, and strategic planning.

💵 Compensation & Benefits

Salary Range: £46,142 – £51,356 per annum

Benefits:

26 days annual leave, rising to 32 days after five years' continuous service, plus eight bank holidays and two additional days leave during the Christmas and New Year period.
Ability to buy up to 20 days additional leave per year – dependant on your job role and business need.
Local Government Pension Scheme with generous employer contribution of 16.3%, death in service payments, life assurance and dependents pensions.
Learning and development opportunities, including access to apprenticeship scheme funded training.

Working Hours: 37 hours per week

📝 Enhancement Note: The salary range for this role has been provided based on the information given in the job listing. The benefits package is competitive and includes annual leave, pension contributions, and learning and development opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Local Government

Company Size: Large (over 10,000 employees)

Founded: 1889

Team Structure:

The Facilities Management Service is part of the Corporate Property and Assets Directorate.
The role reports directly to the Principal Facilities Manager (Hard FM).
The role leads and directs operational teams that provide premises management, security, and technical compliance support functions.

Development Methodology:

The Facilities Management Service operates within the context of the Council's strategic objectives and corporate priorities.
The role will contribute to the strategic direction of the FM Service as part of the Senior Management Team.

Company Website: Lancashire County Council Website

📝 Enhancement Note: Lancashire County Council is a large local government organization, with a Facilities Management Service that operates within the context of the Council's strategic objectives and corporate priorities. The role contributes to the strategic direction of the FM Service as part of the Senior Management Team.

📈 Career & Growth Analysis

Facilities Management Career Level: This role is at the senior management level within the Facilities Management profession. It involves strategic planning, operational management, and leadership of operational teams.

Reporting Structure: The role reports directly to the Principal Facilities Manager (Hard FM) and leads and directs operational teams that provide premises management, security, and technical compliance support functions.

Technical Impact: The role has a significant impact on the effective management and compliance of the Council's corporate buildings portfolio, ensuring the safety and security of people, premises, and other assets, and of council services and business functions that are delivered from FM managed premises.

Growth Opportunities:

Opportunities for professional development and career progression within the Facilities Management Service or the wider Corporate Property and Assets Directorate.
Opportunities to gain experience in strategic planning, operational management, and leadership within the Facilities Management profession.

📝 Enhancement Note: This role offers opportunities for professional development and career progression within the Facilities Management Service or the wider Corporate Property and Assets Directorate. It provides experience in strategic planning, operational management, and leadership within the Facilities Management profession.

🌐 Work Environment

Office Type: The role is based in Preston, with the possibility of working from other Council offices or sites as required.

Office Location(s): Preston, with the possibility of working from other Council offices or sites as required.

Workspace Context:

The role involves working in an office environment, with the possibility of working from other Council offices or sites as required.
The role requires the use of a car for business use, and the successful candidate must be insured for business use. However, the Council may consider candidates who cannot drive because of a disability.

Work Schedule: The role is full-time, with a working week of 37 hours. The role may require working outside of normal office hours to meet operational demands.

📝 Enhancement Note: The role is based in Preston, with the possibility of working from other Council offices or sites as required. The role requires the use of a car for business use, and the successful candidate must be insured for business use. However, the Council may consider candidates who cannot drive because of a disability.

📄 Application & Technical Interview Process

Interview Process:

Application Review: The Council will review all applications and invite suitable candidates for interview.
Interview: Interviews will be held during the week commencing 29 September 2025. The interview will focus on the candidate's experience, skills, and fit for the role.
Final Decision: The Council will make a final decision based on the interview and any additional information or evidence provided by the candidate.

Portfolio Review Tips:

Candidates should be prepared to provide evidence of their experience and achievements in facilities management, with a focus on legislative compliance, operational management, and strategic planning.
Candidates should highlight any experience with Property Asset management systems and local government procedures.

Technical Challenge Preparation:

Candidates should be prepared to discuss their experience and knowledge of facilities management, with a focus on legislative compliance, operational management, and strategic planning.
Candidates should be familiar with the Council's strategic objectives and corporate priorities, and be able to demonstrate how their skills and experience align with the requirements of the role.

ATS Keywords: Facilities Management, Operational Management, Contract Management, Project Management, Health and Safety, Technical Compliance, Risk Assessment, Policy Development, Security Management, Asset Management, Team Leadership, Strategic Planning, Auditing, Legislative Compliance, Best Practices, Customer Service, Local Government, Property Asset Management Systems

📝 Enhancement Note: The interview process for this role will focus on the candidate's experience, skills, and fit for the role. Candidates should be prepared to provide evidence of their experience and achievements in facilities management, with a focus on legislative compliance, operational management, and strategic planning. The Council will make a final decision based on the interview and any additional information or evidence provided by the candidate.

🛠 Technology Stack & Web Infrastructure

Facilities Management Software: The role requires experience with Property Asset management systems and a strong understanding of relevant legislation and current standards in Facilities Management.

📝 Enhancement Note: While this role does not require a specific technology stack, it does require experience with Property Asset management systems and a strong understanding of relevant legislation and current standards in Facilities Management.

👥 Team Culture & Values

Facilities Management Values:

The role requires a strong commitment to ensuring legislative compliance and improving operational efficiency and safety across the managed property portfolio.
The role requires excellent communication and interpersonal skills, with the ability to work under pressure and manage multiple priorities.
The role requires a strong focus on customer service, with the ability to deliver high-quality facilities management services that meet the needs of the Council's customers.

Collaboration Style:

The role involves working closely with the Principal Facilities Manager (Hard FM) and other members of the Senior Management Team to contribute to the strategic direction of the FM Service.
The role involves leading and directing operational teams that provide premises management, security, and technical compliance support functions, with a focus on collaboration and teamwork.

📝 Enhancement Note: The role requires a strong commitment to ensuring legislative compliance and improving operational efficiency and safety across the managed property portfolio. The role requires excellent communication and interpersonal skills, with the ability to work under pressure and manage multiple priorities. The role requires a strong focus on customer service, with the ability to deliver high-quality facilities management services that meet the needs of the Council's customers. The role involves working closely with the Principal Facilities Manager (Hard FM) and other members of the Senior Management Team to contribute to the strategic direction of the FM Service, with a focus on collaboration and teamwork.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Ensuring legislative compliance and improving operational efficiency and safety across the managed property portfolio.
Developing and implementing robust policies, procedures, processes, instructions, and guidance as required to ensure continuous and consistent compliance with workplace and premises related legislative duties, with corporate health and safety guidance and premises management standards, and with industry best practice.
Leading on the integration of the Council's chosen Property Asset management System technology within FM Service operations to achieve strategic business objectives in relation to operational efficiency and premises compliance.

Learning & Development Opportunities:

Opportunities for professional development and career progression within the Facilities Management Service or the wider Corporate Property and Assets Directorate.
Opportunities to gain experience in strategic planning, operational management, and leadership within the Facilities Management profession.
Opportunities to develop knowledge and skills in Property Asset management systems and local government procedures.

📝 Enhancement Note: The role presents significant technical challenges, including ensuring legislative compliance and improving operational efficiency and safety across the managed property portfolio. The role also offers opportunities for professional development and career progression within the Facilities Management Service or the wider Corporate Property and Assets Directorate, with a focus on strategic planning, operational management, and leadership within the Facilities Management profession.

💡 Interview Preparation

Technical Questions:

Can you describe your experience in facilities management, with a focus on legislative compliance, operational management, and strategic planning?
How have you ensured legislative compliance and improved operational efficiency and safety across managed property portfolios in previous roles?
Can you provide examples of successful contract and project management in facilities management?
How have you contributed to the strategic direction of facilities management services in previous roles?
Can you describe your experience with Property Asset management systems and local government procedures?

Company & Culture Questions:

How do you align with the Council's strategic objectives and corporate priorities?
How do you ensure high-quality customer service in facilities management?
How do you collaborate and work effectively with other members of the Senior Management Team and operational teams?
How do you manage and prioritize multiple priorities and work under pressure?

Portfolio Presentation Strategy:

Candidates should be prepared to provide evidence of their experience and achievements in facilities management, with a focus on legislative compliance, operational management, and strategic planning.
Candidates should highlight any experience with Property Asset management systems and local government procedures.
Candidates should be able to demonstrate their ability to work effectively with other members of the Senior Management Team and operational teams, with a focus on collaboration and teamwork.

📝 Enhancement Note: The interview process for this role will focus on the candidate's experience, skills, and fit for the role. Candidates should be prepared to provide evidence of their experience and achievements in facilities management, with a focus on legislative compliance, operational management, and strategic planning. The Council will make a final decision based on the interview and any additional information or evidence provided by the candidate.

📌 Application Steps

To apply for this Facilities Manager | Operations & Technical Support position:

Review the Job Description & Person Specification provided in the job listing.
Prepare a CV and supporting statement that highlights your experience and skills in facilities management, with a focus on legislative compliance, operational management, and strategic planning.
Submit your application through the application link provided in the job listing.
Prepare for the interview process, focusing on your experience, skills, and fit for the role.
Ensure you have researched the Council's strategic objectives and corporate priorities, and be able to demonstrate how your skills and experience align with the requirements of the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and facilities management industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Facilities Manager | Operations & Technical Support | Preston | Full Time