📍 Job Overview

Job Title: Expert Cloud Communication Solutions
Company: PMCL-JAZZ
Location: Islamabad, Pakistan
Job Type: Full-Time
Category: DevOps Engineer / IT Specialist
Date Posted: June 18, 2025
Experience Level: Mid-Senior level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Lead the development and execution of cloud communication strategies that align with organizational goals and technical requirements.
Manage the entire product lifecycle, from ideation to rollout, ensuring alignment with business objectives and client needs.
Build strategic partnerships to expand the communication portfolio for Jazz business.
Serve as the key technical point of contact for cloud communication solutions.
Collaborate with sales teams to tailor solutions to client needs, monitor market trends, and adjust strategies accordingly.

📝 Enhancement Note: This role requires a strong background in relevant areas, coupled with expertise in product management and B2B commercialization, and a proven track record of successfully managing scaling cloud solutions.

💻 Primary Responsibilities

Cloud Communication Strategy: Lead the development and execution of cloud communication strategies that align with organizational goals and technical requirements.
Product Lifecycle Management: Manage the entire product lifecycle, from ideation to rollout, ensuring alignment with business objectives and client needs.
Strategic Partnerships: Build strategic partnerships to expand the communication portfolio for Jazz business.
Technical Point of Contact: Serve as the key technical point of contact for cloud communication solutions.
Sales Collaboration: Collaborate with sales teams to tailor solutions to client needs, monitor market trends, and adjust strategies accordingly.
Cross-Functional Team Management: Work closely with internal and external stakeholders to ensure timely delivery of communication solutions.
Training and Mentorship: Provide training and mentorship to team members and stakeholders on cloud communication technologies and best practices.
Continuous Improvement: Identify opportunities for continuous improvement of cloud communication solutions and processes.

📝 Enhancement Note: The ideal candidate will possess a strong background in relevant areas, coupled with expertise in product management and B2B commercialization, and a proven track record of successfully managing scaling cloud solutions.

🎓 Skills & Qualifications

Education: Master's degree in IT, Business Management, or a related field.

Experience: Minimum 3-4 years of experience in product management, with a focus on cloud-based collaboration tools and contact center technologies.

Required Skills:

Strong technical knowledge of SIP and voice communication technologies.
Proven ability to develop and execute successful go-to-market strategies.
Strong analytical skills to assess market trends, customer needs, and competitive landscapes.
Experience in pricing strategies, revenue models, and profitability analysis.
Strong communication skills, with the ability to collaborate with technical and non-technical stakeholders.
Experience in managing cloud-based collaboration tools and contact center technologies.

Preferred Skills:

Previous experience in communication solutions (e.g., VoIP, UCaaS, CCaS, etc.).
Familiarity with Agile methodologies and project management tools.
Knowledge of Pakistani telecommunications industry and market trends.

📝 Enhancement Note: Candidates with a strong technical background and experience in managing cloud-based communication solutions will be highly sought after for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:
- Case studies demonstrating successful cloud communication solutions and their impact on business outcomes.
- Examples of go-to-market strategies and their execution, highlighting market analysis, pricing strategies, and revenue models.
- Documentation showcasing technical expertise in cloud communication technologies, such as SIP and voice communication protocols.
Technical Documentation:
- Detailed product requirements documents (PRDs) and product roadmaps.
- Market analysis reports and competitive landscape assessments.
- Training materials and best practice guides for cloud communication technologies.

📝 Enhancement Note: A strong portfolio demonstrating a proven track record of managing cloud communication solutions and driving business outcomes will be crucial for this role.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be PKR 1,200,000 - 1,800,000 per annum, based on industry standards for mid-senior level IT professionals in Islamabad, Pakistan.

Benefits:

Comprehensive health insurance and wellness programs.
Retirement savings plans and employee stock ownership plans.
Generous vacation and leave policies.
Employee development and training opportunities.
A dynamic and inclusive work environment with a focus on continuous learning and development.

Working Hours: The standard working hours for this role are 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The salary range and benefits package for this role are estimated based on market research and industry standards for mid-senior level IT professionals in Islamabad, Pakistan.

🎯 Team & Company Context

🏢 Company Culture

Industry: Jazz operates in the telecommunications industry, providing mobile and fixed-line communication services to over 75 million customers in Pakistan. This role will play a critical part in driving the company's digital transformation and expanding its B2B communication solutions portfolio.

Company Size: Jazz is one of the largest private sector organizations in Pakistan, employing over 10,000 people. This role will be part of the business team, working closely with various departments to ensure seamless integration and adoption of cloud communication solutions.

Founded: Jazz was founded in 1994 and has since grown to become a leading provider of telecommunications services in Pakistan. The company is committed to empowering its customers and driving digital inclusion through innovative communication solutions.

Team Structure:

The business team is responsible for driving Jazz's B2B communication solutions portfolio and ensuring that the company's products meet the needs of its clients.
This role will work closely with the IT department to ensure the successful deployment and integration of cloud communication solutions.
The role will also collaborate with the sales and marketing teams to tailor solutions to client needs, monitor market trends, and adjust strategies accordingly.

Development Methodology:

Jazz follows Agile methodologies for product development and management, with a focus on continuous improvement and customer satisfaction.
The company encourages cross-functional collaboration and innovation, with a strong emphasis on driving business outcomes through technology.

Company Website: https://www.jazz.com.pk/

📝 Enhancement Note: Jazz's commitment to driving digital transformation and expanding its B2B communication solutions portfolio makes it an attractive employer for IT professionals seeking to make a significant impact in the telecommunications industry.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-senior level position, requiring a strong background in product management and B2B commercialization, as well as a proven track record of successfully managing scaling cloud solutions.

Reporting Structure: This role will report directly to the Head of Business Solutions, working closely with various departments, including IT, sales, marketing, and product teams.

Technical Impact: The successful candidate will play a critical role in driving Jazz's cloud communication solutions portfolio, ensuring that the company's products meet the needs of its clients and remain competitive in the market.

Growth Opportunities:

Career Progression: With a strong performance in this role, candidates may have the opportunity to progress into senior management or leadership positions within Jazz's business team.
Technical Skill Development: This role offers the opportunity to gain experience in managing cloud-based communication solutions and driving business outcomes through technology.
Emerging Technologies: Jazz is committed to staying at the forefront of the telecommunications industry, providing opportunities for candidates to gain experience in emerging technologies and trends.

📝 Enhancement Note: Jazz's commitment to driving digital transformation and expanding its B2B communication solutions portfolio provides ample opportunities for growth and career progression for IT professionals with the right skills and experience.

🌐 Work Environment

Office Type: Jazz's headquarters in Islamabad features a modern, collaborative work environment designed to foster innovation and cross-functional collaboration.

Office Location(s): Jazz's headquarters is located in Islamabad, Pakistan, with additional offices in Lahore, Karachi, and other major cities across the country.

Workspace Context:

Collaborative Workspace: Jazz's offices feature open-plan workspaces designed to encourage collaboration and communication between team members.
Technical Infrastructure: The company provides state-of-the-art hardware and software tools to support its employees' productivity and innovation.
Cross-Functional Collaboration: Jazz encourages cross-functional collaboration between its various departments, with a strong emphasis on driving business outcomes through technology.

Work Schedule: The standard working hours for this role are 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines. Jazz offers a flexible work-from-home policy for eligible employees.

📝 Enhancement Note: Jazz's modern, collaborative work environment and commitment to driving business outcomes through technology make it an attractive employer for IT professionals seeking to make a significant impact in the telecommunications industry.

📄 Application & Technical Interview Process

Interview Process:

Initial Screening: A brief phone or video call to assess the candidate's communication skills, cultural fit, and understanding of the role.
Technical Assessment: A hands-on assessment of the candidate's technical skills, focusing on their experience in cloud communication technologies and product management.
Case Study Presentation: Candidates will be asked to present a case study demonstrating their ability to manage a cloud communication solution and drive business outcomes.
Final Interview: A panel interview with key stakeholders to assess the candidate's fit for the role and the team.

Portfolio Review Tips:

Case Study Structure: Ensure that your case studies demonstrate a clear understanding of the problem, the solution, the implementation, and the results.
User Experience Focus: Highlight your ability to understand and address user needs in your case studies.
Technical Implementation Details: Provide detailed technical implementation details, highlighting your expertise in cloud communication technologies.

Technical Challenge Preparation:

Cloud Communication Technologies: Brush up on your knowledge of cloud communication technologies, with a focus on SIP and voice communication protocols.
Product Management: Review your understanding of product management best practices and Agile methodologies.
Market Analysis: Familiarize yourself with market trends and competitive landscapes in the telecommunications industry.

ATS Keywords: See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category, in the "Technology Stack & Web Infrastructure" section below.

📝 Enhancement Note: Jazz's interview process is designed to assess candidates' technical skills, cultural fit, and understanding of the role. A well-prepared portfolio and a strong understanding of cloud communication technologies and product management best practices will be crucial for success in the interview process.

🛠 Technology Stack & Web Infrastructure

Cloud Communication Technologies:

SIP: Proficiency in Session Initiation Protocol (SIP) is essential for this role, as it is a fundamental protocol for voice communication over IP networks.
VoIP: Experience with Voice over Internet Protocol (VoIP) technologies is desirable, as it is a key component of Jazz's communication solutions portfolio.
UCaaS & CCaS: Familiarity with Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaS) platforms is beneficial, as these technologies are increasingly important in the telecommunications industry.

Product Management Tools:

JIRA: Familiarity with JIRA, a project management and issue tracking tool, is desirable for this role, as Jazz uses it to manage its product development and deployment processes.
Confluence: Experience with Confluence, a collaboration software used to share information and knowledge within an organization, is beneficial for this role, as Jazz uses it to document its product requirements and best practices.

Business Intelligence Tools:

Tableau: Familiarity with Tableau, a data visualization and business intelligence tool, is desirable for this role, as Jazz uses it to analyze market trends and customer data.
Power BI: Experience with Power BI, a suite of business analytics tools and services provided by Microsoft, is beneficial for this role, as Jazz uses it to monitor its communication solutions portfolio and drive data-driven decision-making.

📝 Enhancement Note: Jazz's technology stack is designed to support its cloud communication solutions portfolio and drive business outcomes through technology. Proficiency in cloud communication technologies and product management tools is essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Customer Obsession: Jazz is committed to understanding and addressing the needs of its customers, with a focus on driving business outcomes through technology.
Innovation: The company encourages its employees to think creatively and challenge the status quo, with a strong emphasis on driving continuous improvement and innovation.
Collaboration: Jazz fosters a culture of collaboration and teamwork, with a strong emphasis on driving business outcomes through technology.
Integrity: The company values honesty, transparency, and ethical behavior, with a strong commitment to maintaining the trust of its customers and stakeholders.

Collaboration Style:

Cross-Functional Collaboration: Jazz encourages cross-functional collaboration between its various departments, with a strong emphasis on driving business outcomes through technology.
Agile Methodologies: The company follows Agile methodologies for product development and management, with a focus on continuous improvement and customer satisfaction.
Knowledge Sharing: Jazz fosters a culture of knowledge sharing and learning, with a strong emphasis on driving continuous improvement and innovation.

📝 Enhancement Note: Jazz's commitment to driving business outcomes through technology and fostering a culture of collaboration and innovation makes it an attractive employer for IT professionals seeking to make a significant impact in the telecommunications industry.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Communication Technologies: Stay up-to-date with the latest trends and developments in cloud communication technologies, as the telecommunications industry is constantly evolving.
Market Trends Analysis: Keep up with market trends and competitive landscapes in the telecommunications industry, as Jazz's communication solutions portfolio must remain competitive and relevant.
Product Management: Continuously improve your product management skills and stay up-to-date with the latest best practices and trends in the industry.

Learning & Development Opportunities:

Technical Skill Development: Jazz offers opportunities for candidates to gain experience in emerging technologies and trends in the telecommunications industry.
Conference Attendance: Jazz encourages its employees to attend industry conferences and events, providing opportunities for professional development and networking.
Mentorship Program: The company offers a mentorship program, providing opportunities for candidates to learn from experienced professionals in the telecommunications industry.

📝 Enhancement Note: Jazz's commitment to driving digital transformation and expanding its B2B communication solutions portfolio provides ample opportunities for growth and career progression for IT professionals with the right skills and experience.

💡 Interview Preparation

Technical Questions:

Cloud Communication Technologies: Be prepared to discuss your experience with cloud communication technologies, with a focus on SIP and voice communication protocols.
Product Management: Brush up on your understanding of product management best practices and Agile methodologies, as Jazz follows these principles in its product development and management processes.
Market Trends Analysis: Familiarize yourself with market trends and competitive landscapes in the telecommunications industry, as Jazz's communication solutions portfolio must remain competitive and relevant.

Company & Culture Questions:

Company Culture: Research Jazz's company culture and values, and be prepared to discuss how you align with them.
Team Dynamics: Familiarize yourself with Jazz's team structure and dynamics, and be prepared to discuss how you would fit into the team.
Customer Focus: Understand Jazz's customer-centric approach and be prepared to discuss how you would drive business outcomes through technology.

Portfolio Presentation Strategy:

Case Study Presentation: Prepare a compelling case study demonstrating your ability to manage a cloud communication solution and drive business outcomes.
Technical Deep Dive: Be prepared to provide a detailed technical deep dive into your case study, highlighting your expertise in cloud communication technologies and product management.
User Experience Focus: Ensure that your case study demonstrates a clear understanding of user needs and how you addressed them in your solution.

📝 Enhancement Note: Jazz's interview process is designed to assess candidates' technical skills, cultural fit, and understanding of the role. A well-prepared portfolio and a strong understanding of cloud communication technologies and product management best practices will be crucial for success in the interview process.

📌 Application Steps

To apply for this cloud communication solutions expert position:

Submit Your Application: Submit your application through the application link provided in the job listing.
Tailor Your Portfolio: Customize your portfolio with live demos and responsive examples, highlighting your expertise in cloud communication technologies and product management.
Optimize Your Resume: Optimize your resume for web technology roles, with a focus on project highlighting and technical skills emphasis.
Prepare for Technical Interview: Brush up on your knowledge of cloud communication technologies, product management best practices, and market trends in the telecommunications industry.
Research Jazz: Research Jazz's company culture, values, and team dynamics, and be prepared to discuss how you align with them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Expert Cloud Communication Solutions